CITIZEN SYSTEMS AMERICA CITIZEN Systems America Corp Tracy

CITIZEN SYSTEMS AMERICA CITIZEN Systems America Corp. Tracy E. Tucker Director, North America Channel Sales VARTech 2014 Citizen Systems Europe Gmb. H www. citizen-europe. com Stuttgart – London +49 711 3906 400 +44 20 8893 1900

CITIZEN SYSTEMS AMERICA Who is CITIZEN Systems America • • • 80 year Company History Part of $3 Billion, 17, 000 employee CITIZEN Holding Company Global Footprint (CSJ, CSE, CSHK) Corporate Cousins of CITIZEN Watch Company US HQ, Torrance, CA, World HQ, Tokyo, Japan Vertically Integrated Manufacturer – Printing Technology • POS, Bar Code, Mobile, Dot Matrix and Photo Printers – Electronics • Quartz, Crystals, Oscillators – Healthcare • Monitors, Thermometers, Pedometers

CITIZEN SYSTEMS AMERICA CITIZEN Advantages • • • Globally recognized brand Quality, quality Breadth of product line Products the competition doesn’t have (CL-S 400 DT, CL-S 6621, etc. ) Unique product features Fast response time Innovative partner program Clean channel model Not over-distributed Best price to performance ratio in the industry Drop-in compatibility (CSO/CSI, DPL/ZPL, Esc POS, CPCL)

CITIZEN SYSTEMS AMERICA Citizen CL-S 700 Series

CITIZEN SYSTEMS AMERICA Intuitive (logical) actions Easy operation • Minimum training • No operating mistakes Minimum downtime Low print head pricing • Maximum operational uptime • High reliability Confidence in product Running costs kept low

CITIZEN SYSTEMS AMERICA Hi-Open™ case • Does not increase footprint of printer • Ideal for tight spaces • Against walls • Safe case opening • Stays open • Does not slam shut and trap fingers! • Fully vertical opening

CITIZEN SYSTEMS AMERICA The CL-S 700 can be placed against the wall as the case opens vertically Ventilation is at the back where there is space for power & data cables

CITIZEN SYSTEMS AMERICA Hi-Lift™ metal mechanism • Opens to 90° ‘vertical’ • Completely clear path • Easy ribbon loading and ARCP™ • • More room with mechanism vertical Easy media loading • • • Spring-loaded media “damper” for 10 ips high-speed printing Adjustable media sensor arm holds paper in place LCD panel displays messages

CITIZEN SYSTEMS AMERICA The variation in tension between ‘start’ and ‘end’ of the ribbon is related to the size of the rolls. What is it…? § Active ribbon tension control System Small used ribbon roll Large unused ribbon How does it work…? § By keeping even tension on ribbon at all times from start to end of the ribbon Large used roll Benefits § Less ribbon wrinkle § Simpler to change ribbons § No setup or adjustment required § Less user training § Lower operational costs ARCP automatically balances this tension to give better print quality and no ribbon wrinkle Small unused

CITIZEN SYSTEMS AMERICA The Citizen Mobile Product Family… Max print speed 3. 84 ips 2 inch and 3 inch models Label Capable on 3” model Magstripe & Card readers USB & Serial standard Bluetooth version Wi-Fi version

CITIZEN SYSTEMS AMERICA The Latest Technology Addition to the CMP Family: APPLE i. OS Bluetooth version Wi-Fi version Provides the 3 rd key connectivity option. Apple i. OS Bluetooth version

CITIZEN SYSTEMS AMERICA Apple i. OS Bluetooth® Bluetooth for connection to Apple i. OS devices (i. Devices) • Apple Bluetooth • Apple BYOD applications • Anyone who wants to print from some form of wireless i-device • The “secret sauce” is in the application development (Value) • A manufacturer of printers needs to provide connectivity and TOOLS! • Apple Wi. Fi • The SAME as traditional Wifi applications. • Not used point to point and usually requires a device in the middle • There is a many-to-one relationship between ‘computers’ and the printer Wi-Fi™ is actually a trade name of the Wi-Fi Alliance and used as certification on products. But it is also now used as a generic term for any Wireless LAN (WLAN) technology. Bluetooth® is a registered trademark of the Bluetooth SIG Inc

CITIZEN SYSTEMS AMERICA CMP i. OS: A fast Path to REVENUE! Citizen Air-Connect software utility written by Arrowhead: • Software utility available on APP STORE • Powerful tool for immediate CMP functionality with i. OS devices! • Features and benefits for VERY small cost to user!

CITIZEN SYSTEMS AMERICA Typical i. OS Mobile Applications… • Tableside Tablet Ordering & POS • Ordering and printing at tables in restaurants • Show-Rooming • Order taking at point of product • Order taking at browsing location • Zero partition from customers! • BYOD (Bring Your Own Device) • Employee “Point of Use” with personal devices • Employer capital cost reduction

CITIZEN SYSTEMS AMERICA CMP Mobile Family: Designed for EASE of Use and VALUE!

CITIZEN SYSTEMS AMERICA Features Media Window Drop-in media to view remaining paper loading for easy use No paper core Simple interface needed (but can be used) power and feed buttons Colour Coded buttons to open printer Shoulder Strap mounting points Mag Stripe & IC Card reader option

CITIZEN SYSTEMS AMERICA More features Rubber Covers Tough Case for interface/power ports polycarbonate with elastomer overmould USB, Serial IP 42 Protection standard on all models and 1. 2 m drop tests Modular Battery can be easily changed or charged in printer Belt Clip rotates to allow for battery changing

CITIZEN SYSTEMS AMERICA Accessories and Options Battery packs Additional Units Leather Cases for additional protection including belt clips AC Adapter Additional units with changeable plugs Serial Cable Additional Units Car Charger USB Cable

CITIZEN SYSTEMS AMERICA Power & Charging Li-Ion Battery 1800 m. Ah on CMP 20 2200 m. Ah on CMP 30 Battery Indicator 3 LEDs indicate charge Vehicle Charger LED plugs directly to printer or uses external charger is Red when charging, Green when charged External Charger Uses AC adapter or vehicle charger Different versions for CMP 20 and CMP 30

CITIZEN SYSTEMS AMERICA Technical Notes CMP-20 CMP-30 L Emulations: ESC / POS CPCL compatible Media Sensor: Black mark Label gap + mark Media Width: fixed 58 mm Adjustable from 25 - 80 mm Standard Interfaces: Wireless Intefaces USB & Serial as standard (on all models) Bluetooth® or Bluetooth i. OS as factory option Wi. Fi® Wireless LAN as factory option Only one wireless interface can be installed in a printer Battery: 1800 m. Ah 2200 m. Ah Tested for a “working day” operation printing a 6 -inch receipt every five minutes using Wi. Fi connection without any ‘sleep’ functions enabled. A battery must be installed for printer operation; it cannot operate from charger only.

CITIZEN SYSTEMS AMERICA Card Readers Magnetic Card Reader Also referred to as MCR or Swipe card ISO 7811/2 and JIS standards. Dual track (1+2, 2+3) 10 -15 cm/s swipe speed Factory Installed Option IC Card Reader Also known as chip card, smart card (SCR) or ICR reads the gold pads on a card 9, 600 bps read speed internal 1 -channel. Factory Installed Option

CITIZEN SYSTEMS AMERICA Typical Mobile Applications • Mobile POS (MPOS) receipts • Print at tables in restaurants • Showrooming - roaming sales in retail • Queue busting • Order taking in line – confirmation receipt • Order taking in line – content receipt • Full invoicing in line – point-of-sale flexibility • Delivery notes • Confirmation of transaction or goods • Instant invoicing – immediate payment • Service and repair • In-home or in-office repairs • Copy of actions carried out • Copy of parts used

CITIZEN SYSTEMS AMERICA More Typical Mobile Applications • Price markdown • End of life discount – over labeling with discount barcode on specific items • Sales incentives – short term promotions • Shelf labelling • Updating shelf-edge price labels / tags • Promotional labeling / tags • Warehouse Labeling • Shipping labels • Pallet break-down labels • Shelf labels • Train / bus / plane ticketing • Instant tickets or receipts • Conductor mobile ticketing • Queue busting at stations and airports • Mobile boarding card printing

CITIZEN SYSTEMS AMERICA More Typical Applications • Taxi receipts • Semi-fixed mounting • Occasional use (stored in glove box) • Law enforcement • Motoring offences • Parking Tickets • Public safety (fixed penalties) • Hospitality • Queue busting • Roaming sales • Receipt printing • Car rental • Car return • Check out

CITIZEN SYSTEMS AMERICA In-Box Contents • Printer • Battery pack • AC Adapter (with European mains ‘clip’) • Sample roll of paper (or labels on CMP-30 L) • RS 232 Serial cable (9 -pin) • CD ROM and Quick Start Guide • Belt clip and fixing screw • Some will include additional UK or other mains plug ‘clips’ designed specifically for the AC adapter. Users can interchange these for themselves. • • • CMP-20 box: 285 x 183 x 98 mm CMP-30 box: 347 x 265 x 98 mm 5 printer boxes per shipping carton

CITIZEN SYSTEMS AMERICA www. citizen-systems. com