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Chapter 3 Hardware, Software, and Networks Copyright © 2015 Pearson Education, Inc. 3 -1 Chapter 3 Hardware, Software, and Networks Copyright © 2015 Pearson Education, Inc. 3 -1

Learning Objectives Q 1. What do business professionals need to know about computer hardware? Learning Objectives Q 1. What do business professionals need to know about computer hardware? Q 2. What do business professionals need to know about software? Q 3. What are the differences between native and thin-client applications? Q 4. What characterizes quality mobile user experiences? Copyright © 2015 Pearson Education, Inc. 3 -2

Learning Objectives Q 5. What do business professionals need to know about data communications? Learning Objectives Q 5. What do business professionals need to know about data communications? Q 6. What happens on a typical Web server? Q 7. Why is the cloud the future of most organizations? Copyright © 2015 Pearson Education, Inc. 3 -3

What Do Business Professionals Need to Know About Computer Hardware? • Hardware Components – What Do Business Professionals Need to Know About Computer Hardware? • Hardware Components – Central processing unit (CPU) – Random access memory (RAM) – Storage hardware Copyright © 2015 Pearson Education, Inc. 3 -4

What Do Business Professionals Need to Know About Computer Hardware? • Types of Hardware What Do Business Professionals Need to Know About Computer Hardware? • Types of Hardware Copyright © 2015 Pearson Education, Inc. 3 -5

What Do Business Professionals Need to Know About Computer Hardware? • Computer data – What Do Business Professionals Need to Know About Computer Hardware? • Computer data – Computer data sizes Copyright © 2015 Pearson Education, Inc. 3 -6

What Do Business Professionals Need to Know About Computer Hardware? • Computer data – What Do Business Professionals Need to Know About Computer Hardware? • Computer data – Specifying hardware with computer data sizes • Hertz • 32 -bit/64 -bit • Memory Copyright © 2015 Pearson Education, Inc. 3 -7

What Do Business Professionals Need to Know About Computer Hardware? • Operating Systems (OS) What Do Business Professionals Need to Know About Computer Hardware? • Operating Systems (OS) – Non-mobile client operating systems – Mobile client operating systems – Server operating systems Copyright © 2015 Pearson Education, Inc. 3 -8

What Do Business Professionals Need to Know About Computer Hardware? • Virtualization – PC What Do Business Professionals Need to Know About Computer Hardware? • Virtualization – PC virtualization – Server virtualization – Desktop virtualization Copyright © 2015 Pearson Education, Inc. 3 -9

What Do Business Professionals Need to Know About Computer Hardware? • Own versus License What Do Business Professionals Need to Know About Computer Hardware? • Own versus License • What Types of Applications Exist, and How Do Organizations Obtain Them? Copyright © 2015 Pearson Education, Inc. 3 -10

What Do Business Professionals Need to Know About Computer Hardware? • What is Firmware? What Do Business Professionals Need to Know About Computer Hardware? • What is Firmware? • Is Open Source a Viable Alternative? – Source code Copyright © 2015 Pearson Education, Inc. 3 -11

What Do Business Professionals Need to Know About Computer Hardware? • Operating Systems • What Do Business Professionals Need to Know About Computer Hardware? • Operating Systems • Application Programs • Open Source Copyright © 2015 Pearson Education, Inc. 3 -12

What Are the Differences Between Native and Thin-Client Applications? • Native Applications • Thin-client What Are the Differences Between Native and Thin-Client Applications? • Native Applications • Thin-client Applications Copyright © 2015 Pearson Education, Inc. 3 -13

What Are the Differences Between Native and Thin-Client Applications? Copyright © 2015 Pearson Education, What Are the Differences Between Native and Thin-Client Applications? Copyright © 2015 Pearson Education, Inc. 3 -14

What Characterizes Quality Mobile User Experiences? • User Interface (UI) • User Experience (UX) What Characterizes Quality Mobile User Experiences? • User Interface (UI) • User Experience (UX) Copyright © 2015 Pearson Education, Inc. 3 -15

What Characterizes Quality Mobile User Experiences? Copyright © 2015 Pearson Education, Inc. 3 -16 What Characterizes Quality Mobile User Experiences? Copyright © 2015 Pearson Education, Inc. 3 -16

What Do Business Professionals Need to Know about Data Communications? • What are the What Do Business Professionals Need to Know about Data Communications? • What are the Components of a LAN? – Small office/Home office (SOHO LAN) – Wired connectivity – Wireless connections Copyright © 2015 Pearson Education, Inc. 3 -17

What Do Business Professionals Need to Know about Data Communications? • What are the What Do Business Professionals Need to Know about Data Communications? • What are the Components of a LAN? – LAN protocols • Institute for Electronic and Electrical Engineers (IEEE) • IEEE 802. 3 (wired Ethernet) • IEEE 802. 11 (wireless) • Bluetooth Copyright © 2015 Pearson Education, Inc. 3 -18

What Do Business Professionals Need to Know about Data Communications? • How Can You What Do Business Professionals Need to Know about Data Communications? • How Can You Connect Your LAN to the Internet? – Internet Service Provider (ISP) – Digital Subscriber Line (DSL) – Cable – Wireless Copyright © 2015 Pearson Education, Inc. 3 -19

What Do Business Professionals Need to Know about Data Communications? Copyright © 2015 Pearson What Do Business Professionals Need to Know about Data Communications? Copyright © 2015 Pearson Education, Inc. 3 -20

What Do Business Professionals Need to Know about Data Communications? • Internet’s network of What Do Business Professionals Need to Know about Data Communications? • Internet’s network of networks • Consists of tens of thousands of LANs and WANs Copyright © 2015 Pearson Education, Inc. 3 -21

What Do Business Professionals Need to Know about Data Communications? • • • TCP/IP What Do Business Professionals Need to Know about Data Communications? • • • TCP/IP architecture Hypertext transport protocol (http) Simple main transfer protocol (smtp) File transfer protocol (ftp) Uniform resource locator (URL) Copyright © 2015 Pearson Education, Inc. 3 -22

What Do Business Professionals Need to Know about the Internet? • Internet’s network of What Do Business Professionals Need to Know about the Internet? • Internet’s network of networks • Consists of tens of thousands of LANs and WANs • TCP/IP architecture • Application layer protocols • TCP and IP protocols • IP addressing Copyright © 2015 Pearson Education, Inc. 3 -23

What Processing Occurs on a Typical Web Server? • Web storefront • Three-Tiered architecture What Processing Occurs on a Typical Web Server? • Web storefront • Three-Tiered architecture • Hyper Text Markup Language (HTML) Copyright © 2015 Pearson Education, Inc. 3 -24

What Processing Occurs on a Typical Web Server? • Web storefront – Server on What Processing Occurs on a Typical Web Server? • Web storefront – Server on the Web from which you can buy products Copyright © 2015 Pearson Education, Inc. 3 -25

What Processing Occurs on a Typical Web Server? • Three-Tiered architecture – User tier What Processing Occurs on a Typical Web Server? • Three-Tiered architecture – User tier – Server tier • Web page • Web farm – Database tier Copyright © 2015 Pearson Education, Inc. 3 -26

What Processing Occurs on a Typical Web Server? • Hyper Text Markup Language (HTML) What Processing Occurs on a Typical Web Server? • Hyper Text Markup Language (HTML) – HTML tags <> – Hyperlinks (href) Copyright © 2015 Pearson Education, Inc. 3 -27

What Processing Occurs on a Typical Web Server? • Web storefront • Three-Tiered architecture What Processing Occurs on a Typical Web Server? • Web storefront • Three-Tiered architecture • Hyper Text Markup Language (HTML) Copyright © 2015 Pearson Education, Inc. 3 -28

Why Is the Cloud the Future for Most Organizations? • Cloud – Elastic – Why Is the Cloud the Future for Most Organizations? • Cloud – Elastic – Pooled – Internet Copyright © 2015 Pearson Education, Inc. 3 -29

Why Is the Cloud the Future for Most Organizations? Copyright © 2015 Pearson Education, Why Is the Cloud the Future for Most Organizations? Copyright © 2015 Pearson Education, Inc. 3 -30

Why Is the Cloud the Future for Most Organizations? • Cloud – Why now? Why Is the Cloud the Future for Most Organizations? • Cloud – Why now? – Types of Clouds Copyright © 2015 Pearson Education, Inc. 3 -31

Ethics Guide • Showrooming: The Consequences – Do you showroom? – Discussion Questions Copyright Ethics Guide • Showrooming: The Consequences – Do you showroom? – Discussion Questions Copyright © 2015 Pearson Education, Inc. 3 -32

Conclusion Q 1. What do business professionals need to know about computer hardware? Q Conclusion Q 1. What do business professionals need to know about computer hardware? Q 2. What do business professionals need to know about software? Q 3. What are the differences between native and thin-client applications? Q 4. What characterizes quality mobile user experiences? Copyright © 2015 Pearson Education, Inc. 3 -33

Conclusion Q 5. What do business professionals need to know about data communications? Q Conclusion Q 5. What do business professionals need to know about data communications? Q 6. What happens on a typical Web server? Q 7. Why is the cloud the future of most organizations? Copyright © 2015 Pearson Education, Inc. 3 -34

All rights reserved. No part of this publication may be reproduced, stored in a All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of the publisher. Printed in the United States of America. Copyright © 2015 Pearson Education, Inc. 3 -35