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Chapter 11: Systems Development and Procurement Copyright © 2015 Pearson Education, Inc. Chapter 11 Chapter 11: Systems Development and Procurement Copyright © 2015 Pearson Education, Inc. Chapter 11 - 1

Learning objectives 1. 2. 3. 4. 5. Systems development life cycle Software development strategies Learning objectives 1. 2. 3. 4. 5. Systems development life cycle Software development strategies Strategy selection Build vs. buy Human element Copyright © 2015 Pearson Education, Inc. Chapter 11 - 2

Facebook and FBI Facebook FBI • 1, 000 users within 24 hours • $170 Facebook and FBI Facebook FBI • 1, 000 users within 24 hours • $170 million project scrapped Copyright © 2015 Pearson Education, Inc. Chapter 11 - 3

Systems development life cycle Copyright © 2015 Pearson Education, Inc. Chapter 11 - 4 Systems development life cycle Copyright © 2015 Pearson Education, Inc. Chapter 11 - 4

1. Planning • Assessing business need – Return on investment – Competitive advantage – 1. Planning • Assessing business need – Return on investment – Competitive advantage – Risk management • Feasibility study Copyright © 2015 Pearson Education, Inc. Chapter 11 - 5

2. Analysis • Process diagrams • Requirements definition • Build or buy? Copyright © 2. Analysis • Process diagrams • Requirements definition • Build or buy? Copyright © 2015 Pearson Education, Inc. Chapter 11 - 6

3. Design • Architectural design • Data models Copyright © 2015 Pearson Education, Inc. 3. Design • Architectural design • Data models Copyright © 2015 Pearson Education, Inc. Chapter 11 - 7

4. Development • Version control • Project and issue tracking • Code review Copyright 4. Development • Version control • Project and issue tracking • Code review Copyright © 2015 Pearson Education, Inc. Chapter 11 - 8

5. Testing Copyright © 2015 Pearson Education, Inc. Chapter 11 - 9 5. Testing Copyright © 2015 Pearson Education, Inc. Chapter 11 - 9

6. Implementation • Parallel • Phased • Direct Copyright © 2015 Pearson Education, Inc. 6. Implementation • Parallel • Phased • Direct Copyright © 2015 Pearson Education, Inc. Chapter 11 - 10

7. Maintenance • Bug fixes and change requests • Aging of IS Copyright © 7. Maintenance • Bug fixes and change requests • Aging of IS Copyright © 2015 Pearson Education, Inc. Chapter 11 - 11

Software development strategies • Waterfall • Iterative • Agile Copyright © 2015 Pearson Education, Software development strategies • Waterfall • Iterative • Agile Copyright © 2015 Pearson Education, Inc. Chapter 11 - 12

Agile • Scrum • e. Xtreme programming Copyright © 2015 Pearson Education, Inc. Chapter Agile • Scrum • e. Xtreme programming Copyright © 2015 Pearson Education, Inc. Chapter 11 - 13

Comparing approaches • Type of project • Organizational culture Copyright © 2015 Pearson Education, Comparing approaches • Type of project • Organizational culture Copyright © 2015 Pearson Education, Inc. Chapter 11 - 14

Waterfall • Still widely used for many reasons: – – Managers are familiar Developers Waterfall • Still widely used for many reasons: – – Managers are familiar Developers are adapting Cultural challenges for agile Outsourcing fixed-bid contracts Copyright © 2015 Pearson Education, Inc. Chapter 11 - 15

Buy strategy • Advantages and disadvantages • RFI and RFP Copyright © 2015 Pearson Buy strategy • Advantages and disadvantages • RFI and RFP Copyright © 2015 Pearson Education, Inc. Chapter 11 - 16

Evaluating the options • Best of breed • Unified procurement Copyright © 2015 Pearson Evaluating the options • Best of breed • Unified procurement Copyright © 2015 Pearson Education, Inc. Chapter 11 - 17

Adaptation and customization • Adaptation • Customization Copyright © 2015 Pearson Education, Inc. Chapter Adaptation and customization • Adaptation • Customization Copyright © 2015 Pearson Education, Inc. Chapter 11 - 18

Human element • Cross-functional teams • Senior management • Consultants Copyright © 2015 Pearson Human element • Cross-functional teams • Senior management • Consultants Copyright © 2015 Pearson Education, Inc. Chapter 11 - 19

Summary 1. 2. 3. 4. 5. Systems development life cycle Software development strategies Strategy Summary 1. 2. 3. 4. 5. Systems development life cycle Software development strategies Strategy selection Build vs. buy Human element Copyright © 2015 Pearson Education, Inc. Chapter 11 - 20

Babycenter. com case • Before, 85% of time fixing bugs • Scrum discipline • Babycenter. com case • Before, 85% of time fixing bugs • Scrum discipline • Business results Copyright © 2015 Pearson Education, Inc. Chapter 11 - 21

U. S. Strategic Command case • e. Xtreme programming • Pilot project • Problems U. S. Strategic Command case • e. Xtreme programming • Pilot project • Problems and potential Copyright © 2015 Pearson Education, Inc. Chapter 11 - 22

Chapter 11 - 23 Chapter 11 - 23