Chapter 11 Create the Knowledge Management Blueprint
How to produce new knowledge. integration of TK knowledge n n. Integration Idea Refined Idea across traditional boundaries Solution usable Idea Chapter 11 Knowledge Management 2
KM system subcomponents Part 1. Repositories Part 2. Collaborative platforms Part 3. Networks Part 4. Culture Chapter 11 Knowledge Management 3
Integrating multiple knowledge repositories Casual K Declarative K Procedural K nconcept nprocess ndefinition nsequence nassumption Context events or activities of ninformal information Part 1. Repositories Chapter 11 n. Video clip nnotes Knowledge Management nconversation 4
Collaborative Filtering n Active filtering (Users manually define filters) n Automated filtering (Statistical algorithm) Part 2. Collaborative Chapter 11 platforms Knowledge Management 5
Knowledge Management Application Functionality capture explicit knowledge sharing tacit knowledge Part 2. Collaborative Chapter 11 platforms Knowledge Management 6
Knowledge Flow Model n Centrifugal (การพมพหนงสอ ( (กระจายออกจากตรงกลาง โดยผสรางความรอยตรงกล างกระจายสผใชความรท กคน( ü Knowledge Author ü Knowledge Consumer ผสรางความร ผใชความร n Centripetal (Integrative KM Model) Part 2. Collaborative Knowledge Management Chapter 11 platforms (นำความรเขาสตรงกลางของ 7
Centrifugal Design Part 2. Collaborative Chapter 11 platforms Knowledge Management 8
Centripetal Design Part 2. Collaborative Chapter 11 platforms Knowledge Management 9
Knowledge Interaction Chapter 11 Knowledge Management 10
7 layers KM Architecture Part 3. Chapter 11 Network Knowledge Management 11
Architectural Components Part 3. Chapter 11 Network Knowledge Management 12
Overall Architecture Part 3. Chapter 11 Network Knowledge Management 13
Composite Enterprise Part 3. Chapter 11 Network Knowledge Management 14
Build or Buy Decision In-house development with consulting support Chapter 11 Knowledge Management 15
Build or Buy Decision Solution from consulting company Development by end users themselves Out-of-thebox solution Chapter 11 Knowledge Management 16
Build or Buy Decision Off-the-shelf solution integrated through an intranet Chapter 11 Knowledge Management 17
User Interface Consideration Chapter 11 Knowledge Management 18
Network oriented view of KM system Chapter 11 Knowledge Management 19
KM and IT KMS architecture IT Infrastructure Chapter 11 Knowledge Management 20
The end.
Discussion Group Chapter 8 n 1. What is Knowledge in your company? n 2. Tagging attributed for your knowledge Content. (Activity, Domain, Form, Type, Product/Service, Time, Location) p. 28 -31. n 3. Define what are pull technology and push technology in your KM system. p. 7 Chapter 11 Knowledge Management 22
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