Certified Mail Secure Messaging System Technology Overview Confidential

Certified. Mail Secure Messaging System Technology Overview Confidential – for authorized and internal distribution only Copyright Certified. Mail, Inc. 1996 -2006

Certified. Mail Value Proposition Certified. Mail provides an easy-to-use, low-overhead secure messaging and file transfer system that leverages and integrates seamlessly with existing email and Internet infrastructure. Certified. Mail solutions: • • Are transparent to end users, requiring no training or behavior change Can be deployed in half a day, with no client software to install May be licensed for in-house deployment or used as a hosted service Plug directly into Outlook, Notes, and Group. Wise email clients Seamlessly integrate across platforms – PCs, PDAs, even Blackberrys – through common code base and API built on. NET and SOAP Meet HIPAA, G-L-B, SOX, and other mandated secure email requirements Support multiple languages including French, Spanish and Chinese www. certifiedmail. com Certified. Mail …when privacy matters™

Product Line Core Offering – – Certified. Mail Secure Email Server l In-house software license l Hosted / Managed On-demand service Certified. Mail Policy Manager Add-on Modules – – – Certified. Mail Large File Transfer Certified. Mail Secure Contact Us Certified. Mail Secure Web Forms Certified. Mail Web Services API Certified. Mail Automation for bulk email www. certifiedmail. com Certified. Mail …when privacy matters™

Certified. Mail Architecture CM Server (Secure email) CM Policy Manager (content filter) Secure email Internet SQL, SMTP, Web (Optional high availability) Non-secure email Exchange Server Outlook client www. certifiedmail. com DMZ firewall Secure email (SMTP email notice, secure two-way messaging via SSL) Customer’s email client Certified. Mail …when privacy matters™

Certified. Mail Connectors Admins Applications End Users Business Partners Web Service API www. certifiedmail. com Certified. Mail …when privacy matters™

Web Service API Connectors A series of connectors allow Certified. Mail to tightly integrate with internal and external users, administrators, applications and business partners Available now l LDAP (single sign-on for user authentication) l LFT/S (secure transfer of large files up to 2 GB through webmail portal) l POP 3/S (securely send and receive email from any POP 3 client) l ZIP/S (secure deliver of pushed email to any recipient) l SMTP/S (secure communication with business partner email servers) l ICAP (enables integration with existing anti-malware infrastructure) In Development l PDF/S with DRM (digital rights management for secure document delivery) l IMAP/S (securely send and receive email from any IMAP client) l XML Paper Specification (secure deliver of documents with DRM using XML) l Windows Workflow Foundation (encrypted email integration into Vista decision tree) www. certifiedmail. com Certified. Mail …when privacy matters™

Secure Web Communications Certified. Mail Secure Contact Us/Secure Forms Website visitors can: l. Securely submit a message or form l. Receive a secure reply Website operators can: l. Securely receive messages and XML l. Send a secure reply to any visitor The Consumer Direct Complain Online service serves consumers in England, Scotland Wales, providing a web-based Secure Post Office through which users can securely ask a question or lodge a complaint, and receive a reply via the same secure channel. The system integrates directly with the Department of Trade & Industry’s CRM system via XML. www. certifiedmail. com Certified. Mail …when privacy matters™

Secure Large File Transfer Ideal for handling complex medical files - X-ray images, CAT scans, MRIs while meeting the PHI requirements of HIPAA. l Automated secure file transfers between trusted associates l Automated delivery and open tracking via a simple directory-based interface l Easy-to-use drag and drop interface for end users Windows client Internet Certified. Mail Windows client Web browser Enterprise application Web browser www. certifiedmail. com Enterprise application Certified. Mail …when privacy matters™

High Volume Secure Delivery Application servers can generate messages and route them to the Certified. Mail Server for automated secure delivery to clients. Simple SMTP, MIME and Web Services interface are provided. This functionality is ideal for: • Insurance/payer statements • Lab reports, X-rays, analyses • MRIs, PACs, CAT Scans • Diagnostics, transcripts • Bill presentment, invoices • Investment statement distribution www. certifiedmail. com Certified. Mail …when privacy matters™

Selected Clients Healthcare Rite Aid Sutter Health Boston Scientific Delta Dental (OK, KY, MA) Carolinas Healthcare System Susquehanna Health System Covenant Healthcare Maine General Hospital Premier Inc. Roberts Home Medical Martin Memorial Healthcare Affinity Health Systems Health First Jackson Memorial Hospital Memorial Healthcare Danbury Hospital Alaska Native Medical Center Examination Management Services St Luke’s Health System Health Administration Services Technology Citrix Systems EDS Lucent Technologies www. certifiedmail. com Government Consumer Direct, DTI (UK Government) Florida Dept. of Law Enforcement Financial Services Sun Life Assurance Liberty Medical Sovereign Bank Norwich Union Life & Pensions UK Conseco Finance (now Green Tree) First Citizens Bank, NC Bar Harbor Bank City National Bank Delphi Ventures Financial Institutions, Inc. Bank of Sacramento Norwegian Savings Bank FCS Liberty Bank Aflac Education Bucknell University Boston University Certified. Mail …when privacy matters™

Enabling Secure Health Messaging with Certified. Mail – Secure healthcare portal

Prototype Integration: Salesforce. com www. certifiedmail. com Certified. Mail …when privacy matters™

Certified. Mail, Inc. 35 Airport Road, Suite 120 Morristown, NJ 07960 973 455 1245 www. certifiedmail. com Confidential – for authorized and internal distribution only Copyright Certified. Mail, Inc. 1996 -2006