Catalyst Dynamic Pricing Solutions for Data Center Digital

Catalyst Dynamic Pricing Solutions for Data Center Digital Services

utilization / capacity Catalog price / promotion / package NFV/SDN Fabric CSRs ers off Direct / Indirect Customers Channels to Market Drive Margin Maximize utilization Minimize truck-rolls & excess capacity

Reacting @ Point- of-Purchase On-sale Increase price Push lower in rank Cross-sell / Up-sell

Where Customer’s Business Goes, Verizon’re Already There • Global reach, with more than 50 data centers in nearly 20 countries, including 10 top-tier Network Access Point facilities – Support compliance with data sovereignty requirements – Diverse locations for business continuity • Responsive and flexible global network for performance. • Enhance customers' vision in the cloud • Agility, performance, productivity. . . and security Help Customers leverage on-demand computing power, reduce wasted space with Verizon services: Verizon Cloud Data Center Colocation Services Data Assurance Services Managed Hosting Services 4

envisions the customer-centric telco Retain customers Respond faster to customer needs by creating the telco channel of the future with a modern telco workplace 70 % of revenue growth from existing customers Engage customers with rapid service delivery through a telco hybrid cloud platform

From Actions to Data to Revenues

Sigma Systems Company Overview Market leader in Idea-to-Install software • Enterprise Catalog, CPQ, Ordering, Provisioning • $150 bn of products defined, 100 s of millions of services managed across more than 150 major deployments • Over 70 communications, media & high tech customers across more than 40 countries Global operations • Global practice, with regional centers of excellence and delivery • Long-tenured leadership team recognized for pioneering efforts in the BSS/OSS market • Full suite of services – deployment, training, best practices, 24 x 7 support, • Strong SI & vendor partnerships

Thank you

Retain customers by creating the telco channel of the future • Increase customer renewals and upsells with realtime BI customer service insights • Provide personalized online self-service experiences to your customers through CRM business intelligence • Improve retail operation efficiencies and boost instore sales with intelligent mobility solutions • Convert subscribers through omnichannel lead nurturing, predictive analytics, and differentiated device and service offerings “[Telecom] enterprises that master the use of information of all kinds for business insights will enjoy significant competitive advantages. ” — Gartner, October 2014 10

Engage customers with rapid service delivery through a telco hybrid cloud platform • Introduce new services quickly with cloud-based datacenter transformation • Modernize your infrastructure and explore secure cloud platform cost-efficiencies • Discover new revenues by repurposing existing assets, business services, and operating functions as a cloud service (e. g. billing) • Deliver innovative experiences by becoming the center for Io. T cloud connectivity & management “ 75% of our R&D investment is in cloud-related technologies, and our corporate culture has shifted to rely more on partnerships instead of trying to do everything in-house. ” — Michel Combes, CEO of Alcatel-Lucent, November 2014 11

Respond faster to customer needs with a modern telco workplace • Boost productivity by enabling people to work from anywhere with secure BYOD solutions and desktop and mobile convergence • Reduce costs and improve efficiency by empowering people with cloud-based line of business applications • Reimagine customer service by enabling effortless collaboration and harnessing insights “Integrated business collaboration platforms, and enterprise social networking solutions will be a focus for IT investments in 2015. ” — Ovum, 2014 12