California Life. Line Customer Interactive Website Demonstration • New refreshed look and feel of entire website • Enhancements keep the existing paper process, adding the -line enrollment option on • The new site is designed as similar to the paper program as possible • Website designed for Section 508 Compliance and text to voice screen reading software • Certification demonstration • Verification demonstration • New ‘Remove Me’ feature for online applications 1
Example of PIN as found on the front of the application • PIN will be auto-generated for each customer • PIN will be placed on the front of each application • PIN will be retrievable via the Call Center in the event a customer looses the application • Beginning on or about May 5 th 2008, all English language Certification forms will be sent with a PIN to new customers • On June 1 st 2008 the PIN will be printed on all language Certification and Verification forms 2
New look for the website 3
On-Line application log-in screen 4
Help screen from log-in page, each webpage has a unique help screen 5
Certification customer entry screen - Program based enrollment only 6
Terms and Conditions Page 7
Verification – Income option 8
Confirmation Page 9
Confirmation Printer Friendly Page 10
Verification log-in screen - Verification Audit applications are NOT eligible 11
Verification – Program or Income selection screen OR 12
Verification – Program option 13
Verification – Income option 14
Terms and Conditions Page 15
Confirmation Page 16
Confirmation Printer Friendly Page 17
‘Remove Me’ log-in 18
‘Remove Me’ warning 19
‘Remove Me’ second warning 20
‘Remove Me’ Confirmation 21
‘Remove Me’ printer friendly 22
Скачать презентацию California Life Line Customer Interactive Website Demonstration
f7e47e53a5847132e614ba7df193e10c.ppt