CA Recovery Management r 12 5 Rami Nasser

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When a failure or downtime occurs in one of your mission critical servers… What is the impact on your business? > DATA ACCESS § § Data corruption § > Compromised operations Transaction loss DELAYS § § > Delays in processing Delays in order delivery REVENUE RISK § > Loss of revenue At least 25% of businesses do not reopen after a major disaster*. REPUTATION RISK § Jeopardize reputation § Impact customer service § Impact customer support *Open For Business, ” The Institute for Business & Home Safety (IBHS), 2006. 2 Copyright © 2009 CA 18 March 2018

Focusing on RPO & RTO Disaster Strikes Last Backup or Point Where Data is in Usable State Systems Recovered TIME How long to recover? How far back? Recovery Point Objective Recovery Time Objective Data Loss and Time to Recover > Common Challenges: § Data loss of more than 24 Hours? § Recovery Time greater than 4 Hours? 3 Copyright © 2009 CA 18 March 2018

CA ARCserve Backup Protected Systems ‘Insurance for your data” > Strong global presence § Localized in 9 languages > Broad device and application support > Scales – single server to all servers > Simple to install, setup and manage > Great value with Simplified Suites § Everything needed in a simple package > Long list of successful partnerships § Fujitsu, Hitachi, NEC, Fujitsu-Siemens, Microsoft, VMware 5 5 Copyright © 2009 CA 18 March 2018 Backup Server

CA Launches CA ARCserve Backup r 12. 5 Key New Features > Data De-duplication § > Virtualization Support Enhancements § > Integrity checking to validate recoverability of data New 64 bit Oracle RMAN-based agent § > Helps ensure passwords are not lost Media Assure § > Secure access to sensitive information Encryption Key Management § > New levels of efficiency, SRM delivered as part of backup Access Controls and Auditing § > “ 1 -step” granular file recovery, Day 1 Vspher Support Dashboard with SRM Reporting § > Reclaim disk space, keep more data online Simplified backup of Oracle databases Direct Access to CA Support Online § Access to 24 x 7 online support information 6 6 Copyright © 2009 CA 18 March 2018

Data De-duplication Reduce Storage Costs > Data deduplication is a method of reducing storage needs by eliminating redundant data. > Only one unique instance of the data is actually retained § Green IT § Increase storage utilization efficiency > Redundant data is replaced with a pointer to the unique data copy > Lower storage space requirements > Reduces data writes to disk § Faster backups 7 Copyright © 2009 CA 18 March 2018 Data Deduplication

Data De-duplication Increase Levels of Protection > Media server side data de-duplication at a session level § Up to 95%+ data reduction!!! > De-duplication across servers for system files > Minimal changes required to D 2 D 2 T tape jobs § Very similar to file system/staging devices > Data de-duplication efficiency report 8 Copyright © 2009 CA 18 March 2018

Complete Protection for VMware Improved Reliability and Performance > “ 1 -step” granular restore from image backup § File-level restores from image-level backups of VMware guest operating system. > Mixed (full image and daily file level) backups for VMware > Multi-streaming for VMware VCB backups > Automatic VM recovery > Application consistent VM backups > Deduplication VM backup 9 9 Copyright © 2009 CA 18 March 2018

Complete Protection for Windows Server 2008 Hyper-V Improved Reliability and Performance > “ 1 -step” granular restore from image backup § File-level restore from image-level backup of Hyper-V guest OS > Mixed (full image and daily file-level) backups of Hyper-V images. § Incremental and differential backups of Hyper-V VM sessions. > Multi-streaming for Hyper-V backups > Application consistent backup > Deduplication of VM backup 10 Copyright © 2009 CA 18 March 2018

CA ARCserve Backup Dashboard Improved Reliability and Performance > Provides at-a-glance view of entire backup environment > Reports § Top nodes with failed backups § Top nodes with fastest/slowest backup throughputs § Job backup status § Node backup status § Backup data status § Backup server load distribution 11 Copyright © 2009 CA 18 March 2018

CA XOsoft Product Family > CA XOsoft Replication § CA Intelligent Replication § CA XOsoft™ Assured Recovery® Automated DR Testing § Continuous Data Protection (CDP) Rewind technology § Available for Windows, Linux and UNIX® > CA XOsoft High Availability § CA Intelligent Replication with Server Monitoring and Manual or Automated Fail-over and push-button Fail-back § CA XOsoft™ Assured Recovery® Automated DR Testing § Continuous Data Protection (CDP) Rewind technology § Available for Windows only 12 Copyright © 2009 CA 18 March 2018

CA XOsoft Application and Platform Coverage Windows Clusters File Servers MS SQL MS Exchange Microsoft SQL 2000/ 2005/ 2008 Microsoft Exchange 2000/ 2003/ 2007 Windows 2000/2003 Windows 2000/ 2003/ 2008 Blackberry Microsoft Blackberry Share. Point 2007 IIS 14 Copyright © 2009 CA 18 March 2018 Su. SE & Red Hat UNIX Oracle Sun Solaris & IBM AIX Linux

CA XOsoft™ Assured Recovery® >A critical part of your overall DR testing plan > No interruption in real-time data protection > Performed on Replica server > Fully automated process > Ongoing changes on Production server are spooled on Replica > No disruption to production servers or workers 15 Copyright © 2009 CA 18 March 2018

Continuous Data Protection Flexible point-in-time recovery > CDP fills in the “gap” left between snapshots and/or backups > “Go back” in time to major events such as: § > Provides point-in-time recovery for replicated data “checkpoints” § Enables application aware CDP and recovery “rotation of logs” § > “user defined events” 16 Copyright © 2009 CA 18 March 2018

What’s New in r 12. 5 > New Application and System Protection § § High Availability configuration for CA XOsoft Control Service § Windows System State Protection § > High Availability / DR configuration for Microsoft Share. Point 2007 Windows Registry Synchronization Virtualization Enhancements § § > High Availability configuration for VMware v. Center Host Level Replication for Microsoft Hyper-V Cross-platform support § > CA XOsoft Replication for UNIX/Linux Additional Enhancements § § > Bandwidth Tuning 64 bit Native Engine Localization and Internationalization § English, French, German, Italian, Spanish, Brazilian Portuguese, Chinese (simplified), Chinese (traditional) and Japanese. 17 Copyright © 2009 CA 18 March 2018

Share. Point 2007 Replication & High Availability Provides integrated Application Aware Replication and High Availability for Standalone “all-in-one” deployment of Microsoft Share. Point 2007 > Support Share. Point server 2007 > Simplified user interactions > Share. Point data auto-discovery > Replica Share. Point auto-configuration > Consistent Share. Point bookmark (VSS) > CA XOsoft Assured Recovery testing 18 Copyright © 2009 CA 18 March 2018

System State Protection Performs multiple point-in-time copies of the local system state replicated and stored on the replica server. > Perform System State snapshots on periodic schedule > Administrators define the number of snapshots > Able to restore system state snapshots from multiple replica servers 19 Copyright © 2009 CA 18 March 2018

Microsoft Hyper-V support Provides independent Replication and High Availability (HA) of multiple guest operating systems/applications > Wizard for auto discovery of VMs for Scenario creation > Supports replication from one to many > Supports creation of periodic bookmark that act as application consistent rewind points > In HA scenario, can detect unavailability of source VM and start the VM on the replica without user intervention > HA not only confirms that the VM is running but also verifies that the VM is accessible from network > Supports running reverse scenario when running from replica so that after failback, the original master does not miss any changes done on replica 20 Copyright © 2009 CA 18 March 2018

ARCserve Backup r 12. 5 Pricing Models Pricing Model Business Owner IT Manager System Admin > End User Value A’ La Carte § Sold by technology component > Simplified § Sold by server role Reseller Value • Granularity: Purchase exactly what you need • Sold by presales due to level of technical knowledge required • Requires a lot of knowledge of storage and data environment • Difficult to explain technology / product / licensing relationship • Must license new technology as you grow • Simplicity: Licensing transparency and predictability • Sold by sales force to meet technology needs • Contains all technology required for high quality data protection • Easy up-sell of storage technology at no additional licensing to CA • ‘Future Proof’ storage environment > Managed Capacity § Sold by TB • Flexibility: CA ARCserve and CA XOsoft Unlimited licensing • Sold by sales force to meet business needs • Enables tiered data protection • Easy up-sell of services to move the customer through a business continuance maturity model • Flexible to meet needs today and grow tomorrow 21 Copyright © 2009 CA 18 March 2018

Overview of SIP and Changes Name Description Changes in r 12. 5 NEW!!! File Server Suite for Virtual Machines Protect any virtual machine (MS, VMware, …) using agent or at hypervisor with granular recovery New!!! File Server Suite Protect any file server over the network, SAN or directly attached storage devices Now includes Client Agent for Free. BSD e-Mail Server Suite Protect any email server(MS Exchange, Lotus, . . ) over the network or SAN No Changes Database Server Suite Protect any email server(MS SQL, Oracle, , . . ) over the network or SAN. NEW in r 12. 5 -Unix/Linux Oracle Agent Now Includes Unix/Linux Oracle Agent Removed - Protect any email server(MS Available 1 and 3 years enterprise maintenance, Agent and GLP (replaced by File § OLP for VMware Application Server Suite Share. Point, SAP R/3) over the network or SAN 22 Copyright © 2009 CA 18 March 2018 Server Suite for VM) §MS DPM (End Of Life)

File Server Suite Resource Management • • Security Management Dashboard with SRM Reporting – NEW! Central Management Option Media Management Media Assure – NEW! • Access Control and Auditing – NEW! • Key Management – NEW! • AES 256 3 -Tier Encryption Device Management • • • Data Management Backup to Disk Staging Option (VTL) Tape Engine Tape Library Option Tape Raid Option Optical Library Option Enterprise Option for Storage. Tek ACSLS Enterprise Option for IBM 3494 Enterprise Option for VSS Hardware Snap-Shot Storage Network Management • SAN Option • NDMP NAS Option • Serverless Backup Option • • • • Data Deduplication – NEW! Client for VSS software Snap-Shot Client Agent for Windows Client Agent for UNIX Client Agent for Linux Client Agent for Free. BSD Client Agent for MAC OS X Client Agent for Net. Ware Open File Agent on Windows Open File Agent on Netware Disaster Recovery Option Data Multiplexing Image Option Enterprise Option for Open VMS Enterprise Option for AS/400 Two Copies of CA XOsoft Replication (with Value Pack) 23 23 23 Copyright © 2009 CA 18 March 2018

Email, Database & Application Suites Email Server Suite Database Server Suite Application File Server Suite MS SQL Exchange (Exchange Premium Add-On) Lotus Notes Oracle Sybase Informix SAP MS Share. Point Two Copies of CA XOsoft Replication (with Value Pack) 24 Copyright © 2009 CA 18 March 2018

File Server Suite for Virtual Machines Single SKU licensed per Virtual Machine, containing all technologies needed to protect VMs from any vendor – using agents or through the hypervisor. VMware Granular Restore Technology Windows Server 2008 Hyper-V Open File Agent XEN VSS Technology Notes 1. One license needed for each guest and proxy server. 2. Physical server (“Hypervisor”) license is "FREE" with guests 3. Network based backup and VCB based backup will need same number of licenses. 4. License needed even if “AGENT IS NOT INSTALLED” inside guest 25 Copyright © 2009 CA 18 March 2018

CA XOsoft Pricing > Combined the XOsoft File Server and XOsoft Application Server products into a single SKU § Now called: – CA XOsoft High Availability – CA XOsoft Replication § Works with files and applications > Assured Recovery now included in base products > 5 pack license of XOsoft for Virtual Machines – NEW! 26 Copyright © 2009 CA 18 March 2018

CA ARCserve Backup for Microsoft SBS CA ARCserve for Windows Small Business Server includes “all” the data protection technology components needed to protect a SBS environment For Microsoft SBS Standard Edition MSRP $545 For Microsoft SBS Premium Edition MSRP $595 ü Backup File Server (1 count) ü Disaster Recovery Option (1 count) ü Standard + üExchange Agents (1 count) ü 1 Client Agent (NEW!!! In r 12. 5) + ü Share. Point Agent (1 count) ü 1 SQL Agent ü Open File Agents (1 count) 27 Copyright © 2009 CA 18 March 2018

CA ARCserve Backup for Microsoft EBS CA ARCserve for Windows Essential Business Server includes “all” the data protection technology needed to protect a multi-server EBS environment For STANDARD EDITION MSRP $2500 For PREMIUM EDITION MSRP $3200 ü Backup File Server (1 count) ü Standard + ü Disaster Recovery Option (1 count) ü 1 Client Agent + ü Windows Client Agents (2 counts) ü 1 Open File Agent ü Exchange Agents (1 count) Messaging ü Open File Agents (3 count) Server Management Server Windows Essential Business Server Standard 28 Copyright © 2009 CA 18 March 2018 ü 1 SQL Agent + Database Server

Press IT PRO – 5/14/09 No other backup software on the market currently offers backup, restore and data de-duplication functions as a single, integrated solution. Our real world tests show it can make big savings on storage and including it as standard and at no extra cost makes ARCserve superb value. The 451 Group: The latest updates from CA's Recovery Management group constitute a solid update to key products. De-dupe is fast becoming a 'must have' feature for any backup-oriented vendor, so this is a timely addition, as is improved support for virtual servers. Commentary from Enterprise Strategy Group (ESG): With this release, CA has an opportunity to leapfrog Symantec on features…. De-duplication – especially de-duplication offered at no charge – and the enhancements for VM-level backup with single-pass file level recovery are two key points of differentiation today. In addition to the already attractive suite pricing, CA is including two free copies of CA XOsoft Replication and one year of maintenance – a move that could cement its hold on its existing customers and gain new ones. 30 Copyright © 2009 CA 18 March 2018