Business Process of R&D and Defence Acquisition System: Potential for Improvement Georgi Penchev Department “National and Regional Security”, UNWE
Introduction ►Support for Concept and Model Development in Process Level ►Work in progress ►Process analysis based only on Regulations for Bulgarian Defence R&D and Acquisition System
Business Processes The process is an ordered set of activities transforming the input to the desired outcome. § the activities are executed by the actors involved in the process; § every process has its reason for existence - the requested outcome of the process The business processes are focused on delivering the best outcome for the customer of the process.
The R&D as Business Process specifications: § Core process § Non-Automated, People process § Could be outsourced processes § Process that directly and indirectly touch the customer Decreasing technical risk and preventing problems in all AS phases (art. 44, Strategy on Defence Acquisition).
The R&D and AS The units involved in Defence Aqcuisition System are the main customers of the process The process owners and stakeholders are the units from AS
Steps ► Customer Expectations Map ► Process/Procedure Map ► Current State vs. Customer Expectations ► Redraw the process ► Action plan ► Execution and measurement of the new state
Mapping the Customer Expectations
Mapping the Customer Expectations (continue) Two customers of R&D Process: § SCOs of the Customer from AS: time, suitability, advanced technology, easy to use § Macroprocess: Force Management § SCOs of the Customer from political/strategic level: Customer 1 + affordability, industry transformation; technology transfer § Macroprocess Customer 2: Economic development.
Planning
Execution
Reporting
Conclusions The potential for future transformation and improvement: § Shorten the co-ordination/approval activities § Give more responsibilities to the customers from AS § Clear contact point for external customers § Increase the expert capacity within management or set-up the R&D activities assessment in new Agency § Create procedures/units/agency for technology transfer to the industry
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