Business information management supported by Bi. SL® is a registered trademark of the ASL Bi. SL Foundation
Seriously? You have 3 means of transportation and you are using the RV just 3 weeks a year. So you don’t really need it. . Hey, why are you taking my RV? We from the Garage are always here to help you!
Seriously! If you were the business manager, would you let your (internal or external) IT supplier decide which applications your business should use?
Seriously? STOP! You are not allowed to use this car for trips less then 5 miles. We from the Garage are always here to help you!
Seriously! If you were the business manager would you let IT decide how your business should use your applications?
Seriously? We have serviced your car and added a DVD screen… We thought that it would be nice for the kids. It only cost an extra 400 dollars. We from the Garage are always here to help you!
Seriously! If you were the business manager would you let IT decide how your IT budget is being used?
Who decides • Whether or not your son can use the car to go to the movies with his girlfriend? • If and when you buy a new car? • Which model your next car will be and which features it will have? • Whether or not it is allowed to smoke in your car? • …
Business or IT? • Business should be in the lead • Business should have the budget • Business should manage the demand And IT is the supplier (whether internal or external)
So… The business needs to act as a sponsor, which means: • • • manage its IT budget know and formulate its needs now and tomorrow select its IT suppliers formulate assignments accept delivery instruct and support its users And that’s what we call Business Information Management
Growing importance of BIM Growing importance of governance from a business point of view, as a result of: Growing importance of IT for the business process Growing information exchange between organizations (value chains) Compliance being a top issue (in- and external regulations like SOX) IT being outsourced and off-shored more often …
BIM: the conditions § knowing the business and the users § knowing the working methods of the users § communicating (in thinking and speaking) in business terms § knowing the IT world sufficiently (possibilities and quality of the solutions) § bridging the gap between business and IT
Business Information Services Library – Bi. SL Framework Strategic supplier management Strategic processes Strategic user relationship management Strategic information partner Management Planning and resource management End user support Operational processes Information coordination I-organization strategy I-organization Strategy cluster Management processes Establish Information chain developments Business data management Demand management Change management Information Portfolio Management Establish business process devel. Contract Management Transition management Specify information requirements Design non-automated Information systems Prepare transition Operational supplier management Use management cluster Information Lifecycle Management Information strategy cluster Financial management Establish technological developments Review and testing Functionality management cluster
Operations management Business data management End user support Operational supplier management Day-to-day management to ensure continuity of support for the business
Functionality management Business processes change: • Changes / enhancements in the Specify Business Requirements Maintain nonautomated information provisioning • Keep the information provisioning fit for the business (short term business IT alignment) Prepare transition Review and acceptance test
Connecting processes Change Management Manage change requests and decision making Manage deployment of new or adjusted functionality Transition
Tactical governance Planning and Control Time and human capacity Financial management Money, business case Demand management Demand, quality Contract Management IT suppliers BIM processes have to be managed: • integral (support and changes ) • in all aspects (time, finance, quality, suppliers)
Develop information strategy Analyze value chain developments Analyze technological developments Information Lifecycle Management Information Portfolio Management Analyze business process developments Ensure long-term business-IT alignment
Develop I-organization strategy Supplier management strategy User organization relationship management strategy I-organization strategy Information chain management strategy How do we exchange information with our value chain partners and how do we cooperate with them
Strategic alignment Alignment of both strategic areas
Bi. SL user organizations • • • Insurance companies (Achmea and ASR) Medical organizations e. g. hospitals Departments of Finance, Traffic, Education Universities Banks (Fortis) Municipalities and other local governments Drinking-water suppliers Subgovernmental organizations (SVB, Tenne. T, . . ) …
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