Business Continuity and Environmental monitoring Presented by Miles

Business Continuity and Environmental monitoring Presented by Miles Milner Swiftbase International

Subjects covered: Meltdown - How much a disaster could cost? The Dangers! – Heat and other causes that will damage your server room. How to protect your server room(s) to deploy climate monitors and sensors.

Challenges ahead: IT professionals-pressures with information and system availability. Planning for unexpected is a monumental task. Challenges are compounded when you consider that more and more IT assets you manage are in less than desirable environments.

Planning for the unexpected There are more systems performing mission-critical tasks than ever before. These systems are being developed in sub-optimal environments without the proper environmental infrastructure to support them.

Planning for the unexpected Equipment density in these locations is increasing exponentially, producing more stress on ventilation and power. These systems are often unattended or managed by non-IT professionals

Acuity Example-The $150 K meltdown

The $150 K Thermostat Marketing left it on 35 C over the weekend

The $150 K Thermostat By Sunday The server Room Had a Meltdown

The server room before Clip art from the UK, not the real room

The server room after Clip art from the UK, not the real room

All the gear was dead The equipment didn't look dead. It looked the same as it did three days ago. No burn marks, no melted faceplates. Even the Cisco logos on the routers were still shiny white. However The all the gear was dead. meltdown at Acuity software spurred development of low-cost server room monitors - a true story.

The cost of the meltdown Device Routers Servers Switch UPS Quantity 4 8 2 2 Cost Total $6, 000 $24, 000 $10, 000 $80, 000 $2, 000 $4, 000 $1, 000 $2, 000 Total: $110, 000

Cost of re-installing Device Number of Man Days Total Cost @ Programs to $1, 000/day Reinstall Routers Servers Switch UPS 4 30 2 2 5 30 5 2 Total: $5, 000 $30, 000 $5, 000 $2, 000 $42, 000

Total Lost Hardware Time Down time: $110 K $42 K 2 weeks $152 K

Every day we get calls from companies who thought they had enough monitoring in place and didn’t. You may think, yes but our UPS does monitoring…. BUT what if that breaks (electrical spike)…. you NEED independent monitoring. You need independent monitoring and the good news - its not expensive

Threats and risks to your server rooms…

The big 7 IT environmental factors.

Only 16% of all data centers, did not realize such environmental problems last year. The key question for you is when the disaster will come and how it will cost to you?

Space Heater Heating power output = 1000 W

Source of Heat 1000 w is multiplied throughout cab

UPS: Helps Fry Gear A/C outlet Equipment UPS 1 hour of no air conditioning

Heat Gain Calculations Dry air specs: Temp Density Specific heat C kg/m^3 k. J/(kg*C) k. J/(m^3*C) 20 1. 205 1. 005 1. 211 40 1. 127 1. 005 1. 133 Step 1 Calculate Specific Heat: A 3 x 3 x 2 meter room is 18 cubicmeters, which at 20 C gives 18*1. 211 k. J/C = 21. 8 k. J/C Step 2. Inverting to get C/k. J we have 0. 0459 C/k. J 10 k. W = 10 k. J/sec therefore: 10 k. W dumped into 3 x 3 x 2 meter room at 20 C will change by (10 k. J/sec * 0. 0459 C/k. J) Or up 0. 459 deg Celsius per second

Heat Rise in Celsius 48. 88 Non-Reversible Damage (Toast) 43. 33 40. 5 35 Damage Begins, 32. 22 Shutdowns, 29. 44 "Flaky" Operation 26. 66 23. 8 18. 3 8: 00 8: 30 9: 00 9: 30

All big IT equipment providers, such as IBM, HP and Cisco, tell you never to operate their products over 29, 5 C, otherwise you start to harm your expensive equipment and reduce its MTBF (medium time before failure) and its life.

How to address the problem, the product; Climate Monitors Low Cost Connect to Network Built-in Web Server Built-in Sensors Real Time Data Easy to deploy Work with Webcams Insurance Policy Assign IP address Web page interface Notify via email or text message. Supports Multiple Sensors Monitor several rooms with one device

Instrumentation Remote Temp, Temp Sensor Humidity, Airflow

Smoke Alarm

More Sensors Water Snake (Tyco) Door Position

More Sensors City Power Monitor

Use Multiple Sensors

A/C Efficiency Record long term stats 18. 3 c 32. 2 c See the warning signs long in advance of disaster

Water Slow or fast, The key is to stop it quickly

Sprinklers You wont have these in your server or network room but you might have the pipes to other parts of the building in the ceiling.

Tray Water Collectors Common – so drop in a water sensor

Water Sensor Very easy to install Inexpensive Highly effective

Video Camera Motion detect Easy to install IP Based

IP Video Cameras Images recorded and motion detection facilities Still (JPEG) and moving (Active-X client)

Motion Zones

Multiple Room Sensors

Alarm Notification

NOC Software

Web interface;

Web HTML - no client

Alarms

Max Temp Globally

Summary The $150 K Sunday meltdown - the cost of new server room equipment. Replacing the gear, reloading the software. Weeks of down-time. Heat: the big problem. Water and unwanted visitors will also bring you down. Would you rather pay $150 K or $400?

Summary Climate Monitors - low cost insurance policy. Easy Early No to deploy and easy to operate. warning system client software needed Logs and data kept and the graphs tell

Swiftbase customers routinely report these immediate results: • Improved response time to incident via troubleshooting, early detection, and automated threat response • Reduced staffing requirements by augmenting with remote eyes and ears. • Reduced operating costs with early problem detection before costs of remediation becomes significant

Swiftbase customers routinely report these immediate results: • Reduced operating costs through fewer service calls, eliminating unnecessary site visits • Improved business decision support via trend monitoring • Improved customer service through increased system and information availability • ROI in 3 months • Peace of mind!

The End Thank you so much for listening.