Building The Best Bank In Asia Philippe Paillart Chief Executive Officer DBS Group Holdings March 5, 2001
Achievements in 2000 Good progress in regional integration n Significant improvement in building operating platform n Record number new product introductions n Successful service initiatives n
Recognition in 2000 Highest credit rating among banks in Asia n Best Bank, Best Debt Bank, Best Equity Bank in Singapore n Lead leagues tables in Singapore $ Debt Issuance n Top ten in Forex, Derivatives trading in Asia n Best Internet Banking In Asia n Best Corporate Governance in Singapore n
Beyond 2000: Implementing The Vision World-class regional bank in Asia, and The Best Bank in Asia n Delivering a Great Customer Experience n Attracting - and keeping - customers n Building a growth company, not just a bank n
Best Bank In Asia Dominant base in Singapore n Focused on key growth markets in Asia n Our Goal: Be one of top three banks in markets in which we choose to operate n
We Are Ready When The Time Comes… We have built a team of top talent n We have the energy n We have the pieces in place n
Ready For Growth Driving organic growth n Tactical acqusitions n Strategic moves n We are building a franchise n
A True Asian Platform Building out systems and processes in Singapore, Hong Kong & Thailand n Regional integration efforts taking hold n Continuing to build a sales and service culture n
Building The Best Bank In Asia Means Providing A Great Customer Experience It will differentiate us n It is what customers are demanding n And what no other bank in the region is providing n For DBS – a great opportunity n
The Great Customer Experience n Innovation n Access n Affinity n Knowledge n Quality
DBS: Building The Best Bank In Asia
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