Building Broadband Service Manager Overview November 2003

Product Photography Example Cisco Building Broadband Service Manager (BBSM) manages guest Internet access with simple plug and play capabilities that require no laptop re-configuration and no IT resources to establish the connection © 2003 Cisco Systems, Inc. All rights reserved. 2

BBSM Manages Guest Internet Access in Public Access Venues Government, City, Public Bldg. Enterprise HQ Branch Office Visitor overlays Convention, Meeting Centers Retail Hospitality Anywhere Airports Stations Ports Civic, Stadium, Rest Area University Schools Anytime © 2003 Cisco Systems, Inc. All rights reserved. Office-Park / Technology-Park Hospitals Clinics 3

BBSM Automates and Controls Guest Internet Connections 1. Guest starts web browser 2. BBSM redirects to custom connect screen Connect screen 3. User enters authentication information Wired or Wireless Network 4. BBSM authorizes the user, establishes connection, and accounts for usage 5. End user free to browse the Internet, E-mail, VPN, etc. © 2003 Cisco Systems, Inc. All rights reserved. Internet, E-mail, VPN, etc. Cisco BBSM • Access Codes • RADIUS • Prepaid • Credit Card • Hotel PMS 4

BBSM Supports a Wide Range of Authentication and Billing Options Enterprise Guests Hotspots Retail Healthcare Hotels Colleges Access Codes X X X RADIUS - postpaid X X X Prepaid X X X Credit Card X X X Hotel PMS X X X X • BBSM enables both free and fee-based guest access • It can be configured to support any combination of authentication methods concurrently © 2003 Cisco Systems, Inc. All rights reserved. 5

End User Connect Screens May be Fully Customized • Web based user authentication • Corporate/site branding • Links to other useful information • Can present different: – Authentication option(s) – Billing – Bandwidth options – Walled gardens (free zones) News 04 AUG 2003 Dah Sing uses Cisco Technology to Bring Quality Service to its Customers 04 AUG 2003 Cisco Systems Foundation Awards $1 Million in Grants to 75 Bay Area Charities User Name: Access Code: Connect 01 AUG 2003 Eastern Telecom Re-launches Eastern Gigabit Network with Cisco Systems' Metro Ethernet Gear • Includes full software developers kit © 2003 Cisco Systems, Inc. All rights reserved. 6

BBSM Can be Configured to Present Legal Disclaimers for Internet Access Services Custom Legal Disclaimers can be easily presented during the authentication process © 2003 Cisco Systems, Inc. All rights reserved. SCROLL TO THE BOTTOM AND CLICK ACCEPT TO CONTINUE AFTER READING LEGAL DISCLAIMER 7

BBSM Offers Robust Management and Security Features Central management module Easily update multiple BBSM servers Web-based reporting and configuration GUI Full secure management and reporting access via the web BBSM health page Allows administrator to see system summary to simplify management and diagnostics System fault monitoring and SNMP trap alerts Increased manageability using standard network management tools SSL administrative web pages Increased remote management security Security hardening Protect BBSM from hacking or other threats Dual VLAN support Allows for end users and network devices to reside on separate secure VLANs Duplicate IP address support Prevents IP hijacking by challenging all duplicate IP users for credentials Aggregate reporting from many BBSM servers End user experience improved; no IP conflicts © 2003 Cisco Systems, Inc. All rights reserved. 8

Access Codes Can Be Easily Managed By Administrative or Security Staff • All-in-one box prepaid solution New 5. 3 dynamic access code feature allows venues to offer prepaid access without the need for backend prepaid modules Joe Smith • Easy to use GUI interface • Extensive calendaring system • Bandwidth management offerings 1 0 • Pricing options • Customizable customer classification system © 2003 Cisco Systems, Inc. All rights reserved. 9

BBSM Provides Comprehensive Usage Reports • IP address • MAC address • Port /

Solution Architectures Presentation_ID © 2003, Cisco Systems, Inc. All rights reserved. © 2003 Cisco

BBSM Can Manage a Visitor VLAN to Provide Guest Access Application Access SSID: Application Security: 802. 1 x Wireless Network SSID: Employee / Staff Security: LEAP/Peap SSID: none Security: open VPN, LEAP, 802. 1 x, etc Key User Access VPN, LEAP, 802. 1 x, etc • • High security Support is available / justified Subscription-type authentication IT controls clients/devices • • Support for any client Complete user tracking and reporting Bandwidth management No routine support required Public Access BBSM © 2003 Cisco Systems, Inc. All rights reserved. • Dedicated application(s) • IP video security • IP wireless phones • Highest security and Qo. S 12

Cisco BBSM Fits Into the Existing Network Environment § Can be deployed at Layer 2 or Layer 3 Layer 2 provides more complete plug & play (static IP) Layer 3 simplifies central deployment Works with VPN and GRE tunnels along with other L 3 infrastructure connections § Can be configured to support multiple L 3 sites Each site has a separate description, network device designation, end user DHCP range, and subnet identification § 2 DHCP pools to distinguish end users Use different DHCP pools to identify employee vs. guest traffic © 2003 Cisco Systems, Inc. All rights reserved. 13

Sample Architecture – Single Building or Campus Guest Overlay Internet DMZ BBSM Enterprise Network Wired Guest Wired Employee © 2003 Cisco Systems, Inc. All rights reserved. Wireless Guest Wireless Employee 14

Sample Architecture – Dedicated Guest Network Internet Site router BBSM Aggregation Switch Wireless Visitor Wired Visitor over Coax © 2003 Cisco Systems, Inc. All rights reserved. Wired Visitor over Ethernet Wired Visitor over LRE 15

Sample Architectures – Multiple Locations Guest Overlay Venue with Central BBSM (leased line) Venue with Local BBSM Internet BBSM Hotspot Guest DMZ BBSM Enterprise Network Operations Center © 2003 Cisco Systems, Inc. All rights reserved. 16

Available Configurations • BB-SM-SERVER 5. 3 High Performance 1 RU pre-loaded Appliance with unlimited user license • BB-SM 5. 3 -CDBUNDLE Installable CD bundle including Windows 2000 Server, ISA, and BBSM software with unlimited user license • BB-SM-HOTSPTSVR 5. 3 High Performance Desktop appliance with 75 concurrent user license (Not licensed for PMS interface) BB-SM-HS 150 USRUPG Hotspot License Upgrade to 150 concurrent users BB-SM 53 HS-PMSOPTN Hotspot PMS License upgrade • NOTE: All versions have identical code bases, but vary in hardware and license offerings © 2003 Cisco Systems, Inc. All rights reserved. 17