Broker Guide to Sun. Trust Mortgage’s e. Magic-hosted site 1
Agenda • • Benefits of using Sun. Trust’s e. Magic site How to sign-up Ordering services (DU/CDU and LP) Editing and resubmitting a file 2
Benefits of using Sun. Trust’s e. Magic-hosted site • Order DU (Desktop Underwriter) with CDU and LP. com (Loan Prospector) for conventional and government loans • CDU (Custom Desktop Underwriter) allows the originators to receive CDU Findings that are customized for Sun. Trust’s products. • Resubmit multiple times to AU • Very cost-effective – originators are not charged a fee to use the site, they only pay for their credit report • e. Magic Customer Support Team here to help 3
Do you have an existing login ID and password for e. Magic? If No. . . üGo to: www. emagic. com and click on “Sign up” Click on “e. Magic. com site sign up. ” Complete the form and click “Submit” After your request is processed, you will receive emails from customer. care@emagic. com with your login ID and a temporary password. After you receive your e. Magic login ID and password contact your Sun. Trust Account Executive to give you authorization. If Yes… Contact your Sun. Trust Account Executive to give you authorization and use your existing e. Magic login ID and password. 4
LP. com Setup Information In order to use LP. com Express, you must have a valid Freddie Mac TPO (third-party originator) number and password and have your TPO number associated with Sun. Trust Mortgage. The system will not place your order unless these steps are complete. Sun. Trust Mortgage: Freddie Mac Seller/Servicer Number: 307705 To obtain your TPO number and password or to associate your existing TPO number with Lender’s Seller Servicer number: Please click the link below, select “online sign-up form, ” and follow the instructions. Be sure to enter in the Seller/Servicer number shown above. http: //www. loanprospector. com/signup/start. html FHA USERS ONLY: To use LP. com for FHA loans, you must do a ‘reissue’ of credit already ordered. Freddie Mac – FHA with Sun. Trust Mortgage enables you to use these credit vendors to reissue credit: CBC, Equifax, First American CREDCO, Kroll Factual Data, and Land America Credit Services. For information on working with one of the credit agencies listed, please visit: http: //www. loanprospector. com/about/crc. html. 5
Here is an example of Calyx and how to save/export file as a DU 3. 2 format. 6
Log into: www. emagic. com 7
From the main menu click on the “Create/Upload Loan” tab and “Browse” for a loan to upload. Then click on the “Go” button next to “Go to Loan Manager. ” 8
From the Loan Manager page, click on ‘Actions’, ‘Send Loan to Lender Site’, and then select ‘Sun. Trust Mortgage’ Note: If Sun. Trust Mortgage’s site doesn’t launch, change pop-up blocker to allow this site. 9
Ordering Services: Broker selects Automated Underwriting option and clicks “Continue. ” Example: DU Express with CDU (MGIC/MISC – Conventional) 10
e. Magic and Sun. Trust DU/LP Data entry screen. Ex: DU Express with CDU Enter Sun. Trust Mortgage’s branch code here. If an ARM loan, select ARM, click “ARM Detail” and complete additional fields. Select correct CDU/DU product type. Click the gold “Lender’s Extended Data” button. Continue… 11
IMPORTANT FIELD!!! Select the appropriate Loan Documentation Type Additional CDU specific fields display by clicking the ‘Lenders Extended Data’ button. Complete as needed. If the property is a condo, complete condo information here. Continue… 12
Once all errors are corrected, option to “Submit Order” appears 13
Click on the status link to view Findings and credit report. 14
Example of a DU Findings report and credit report…. 15
Example of how to resubmit a file…. . To make changes to the 1003, click on the “Go” button next to Loan App in the top left hand corner of the page. 16
Click on the “Resubmit” button. 17
e. Magic Customer Support • e. Magic Help Desk: 1 -888 -549 -9322 – 7 AM to 7 PM CST • e. Magic Regional Sales Managers – Visit www. emagic. com to find your Sales Manager today! • “the. Center” – A resource website that contains reference information – To access, go to www. emagic. com and click “the. Center” button. Also available from e. Magic or private label sites (‘Help’ button). • Examples of content information for you: LOS and DU error codes 18
Submitting a Loan to Sun. Trust’s site Brokers can upload loans to Sun. Trust’s e. Magic site from many different Loan Origination Systems. Go to http: //thecenter. emagic. com for help documents for the different LOS’s 19
Thank You!! 20
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