Blueprint Training Presentation: Maintenance Work Requests September 26, 2006
Project Goals Implement SAP Plant Maintenance system n n n n Provide integration with Finance, HR, and Materials Allow enhanced scheduling and planning for work assignments Provide work scheduling as well as management reporting tools Accommodate the use of mobile technology to reduce paperwork Accommodate the use of GIS with SAP Improve automated updates to customers about the status of work Implement a Preventive Maintenance system for buildings, areas, and equipment n Utilize standard SAP functionality to collect utility usage and cost information for recharge calculations
The Maintenance Process Identify the Work Plan the Work Do the Work Preventive Maintenance History/Analysis Record What was Done
The Maintenance Process Identify the Work Web Request Phone Call Plan the Work Priority / Dates Labor Required Do the Work Parts Issued Purchase Reqs Parts Preventive Maintenance History/Analysis Technical History Procedures Schedules Record What was Done Hours Worked Breakdowns Comments Costs Codes
The Maintenance Process Identify the Work SAP Notification Plan the Work SAP Work Order Do the Work SAP Goods Issue SAP Purchase Order Preventive Maintenance History/Analysis UK Business Warehouse SAP Task List SAP Maintenance Plan Record What was Done SAP Order Confirmation
Notifications A notification is a non-financial transaction used to: -Report a problem -Request work -Record an event or activity
Notifications may be created: -Via a web form for the community to report a problem or request work -Through a phone call to the control desk -By a maintenance user to record a log entry or technical observation
Notifications The notification is in the “Favorites”
Notifications On this screen, only the Notification Type must be selected
Notification Types Campus PPD Medical Center PPD Housing PPD Description CE ME HE Emergency Notification CX MX HX Notification Created by External System CL ML HL Log Entry only CR MR HR Work Request CP MP HP Problem Report HR Res. Net Notification
Notifications On this screen, a description, functional location, priority, and “Reported By” should be entered
Notifications
Some SAP Terminology Functional Location: A building, floor, or room (Examples: LX-0026 – Student Center LX-0026 -02 Student Center 2 nd floor LX-0026 -02 -230 Student Center Room 230) Work Center: A work group or individual (Examples: Electric, Plumb)
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