Belgian proposal of an organization model for an electronic identity card Frank Robben General Manager Crossroads Bank for Social Security Sint-Pieterssteenweg 375 B-1040 Brussels E-mail: Frank. Robben@ksz. fgov. be
What is E-government ? n n E-government is a continuous optimization of service delivery and governance by transforming internal and external relationships through technology, internet and new media internal relationships - government to government - government to employees n external relationships - government to citizen - government to business • user of public services • provider of services Crossroads Bank for Social Security 2 09. 10. 2001
Why E-government ? n n provision of better service to the customer (citizens and companies) and service providers modernization of the public sector - example and catalyst for the adoption of new technologies - improvement of cost efficiency - more challenging work environment for government employees Crossroads Bank for Social Security 3 09. 10. 2001
Better service Ø reduce burdens (travel, queuing, paperwork, …) Ø realtime feedback Ø permanent access from any location Ø easy to find information Ø personalized service Ø unique data collection Ø proactive governance Ø more participation in decisions Ø direct contact with competent public agency Ø access to personal data Crossroads Bank for Social Security 4 09. 10. 2001
E-government: a structural reform process n E-government requires - re-engineering of processes re-organization change of mindsets (customer centric) changes of legal environment cooperation between several government levels Crossroads Bank for Social Security 5 09. 10. 2001
Back office integration is the key n n unique data collection integrated data management (principle of the authentic source) electronic data exchange and work flow architecture & horizontal services: - n n unique identification keys (electronic identity card) PKI messaging and transaction services portal architecture content management system standards (XML, IP, etc) global but decentralized approach Crossroads Bank for Social Security 6 09. 10. 2001
Customer centric n portal interaction triggered on - life events (birth, marriage, etc. ) - life styles (sport, culture, etc. ) - life status (unemployed, retired, etc. ) n n n p-channels and e-channels must co-exist multi device access (PC, TV, WAP GSM, PDA, …) integrated services - information - interaction - transaction Crossroads Bank for Social Security 7 09. 10. 2001
Customer centric n critical reflection on principles of data collection and creation of new added value - readable and understandable text analysis of the requirement of data collection harmonization of basic concepts first data verification, then data collection default values based on previously entered data on-line help simulation environments Crossroads Bank for Social Security 8 09. 10. 2001
Level 2 Interaction Level 1 Information Government agencies publish information on the web Level 3 Transaction Level 4 Integration Cross-agency information and transactions are available via intention based portals User can communicate electronically with Users can communicate single government electronically with Back offices are integrated agencies, and single government and business processes applications agencies, but agencies are re-engineered of the agencies don’t necessarily respond electronically communicate to the user electronically with the user Complexity / Costs Crossroads Bank for Social Security 9 09. 10. 2001 Constituency Value Levels of service maturity of E-government
Electronic identity card n possible functions - identification of the holder authentification of the holder generation of electronic signature electronic proof of characteristics of the holder execution of programs electronic data storage electronic purse Crossroads Bank for Social Security 10 09. 10. 2001
Electronic identity card n retained functions - visual and electronic identification of the holder - authentification of the holder via the technique of the digital signature - generation of electronic signature via the technique of the digital signature - proof of characteristics of the holder via the technique of the digital signature on the initiative of the holder - only identification data storage - no electronic purse - no biometry Crossroads Bank for Social Security 11 09. 10. 2001
Identification n visual - basic identification data: name, first names, place and date of birth, sex, nationality, unique identification number – no address - photograph n electronic - cfr. visual basic identification data (+ address ? ) - digital photograph Crossroads Bank for Social Security 12 09. 10. 2001
Digital versus electronic signature n digital signature - technique based on asymmetric cryptography - permitting to determine the origin and the integrity of electronic data n certificate - confirmation that a pair of keys proves something (e. g. identity, characteristic, …) n electronic signature - use of a certain technique, e. g. the technique of the digital signature - as an electronic and legally valid alternative of a manual signature Crossroads Bank for Social Security 13 09. 10. 2001
Scheme digital signature electronic signature by means of the technique of a digital signature Crossroads Bank for Social Security 14 09. 10. 2001
Technique of the digital signature CA CA public key digital signature Crossroads Bank for Social Security 15 09. 10. 2001
Some concepts n n n identity certificate: proof of identity attribute certificate: proof of characteristics (e. g. function, quality, mandate) function of registration authority (RA): - ‘counter’ where the certificate is requested and that verifies if communicated identity or characteristic is correct - if so, approves the request and reports it to the certification authority n function of certification authority (CA): - produces on the base of the information from the RA a certificate which is linked with a pair of keys - manages that certificate Crossroads Bank for Social Security 16 09. 10. 2001
Use of the technique of the digital signature n 3 applications - electronic storage private key with related identity certificate for electronic authentification - electronic storage private key with related identity certificate for the generation of an electronic signature - electronic storage of one or more private keys with related attribute certificates in order to proof characteristics Crossroads Bank for Social Security 17 09. 10. 2001
Use of the digital signature n model - private keys with related identity certificates • automatically stored on the card unless opposition of the holder (optingout) • delivered by CA chosen by the government as a result of a public call for tenders - private keys with related attribute certificates • storage place available on the card • free choice of the holder (opting-in) • delivered by CA chosen by the holder Crossroads Bank for Social Security 18 09. 10. 2001
Law on electronic signature n article 1322, paragraph 2 Civil Code “For the purpose of this article can meet the requirement of a signature, a set of electronic data that can be attributed to a particular person and that proves that the content of the act has been maintained”. Crossroads Bank for Social Security 19 09. 10. 2001
Law certification service providers n implementation European Directive into Belgian law - provision that qualified electronic signature meets the requirements of article 1322, paragraph 2 Civil Code - scheme of minimal missions (issuance, management, revocation of certificates) and liability of certification-serviceproviders - rules at suspension of activities by certification-serviceprovider - voluntary accreditation scheme - rules regarding liability of certificate holder - supervision and sanctions - possibility to make the use of electronic signatures in the public sector subject to additional requirements Crossroads Bank for Social Security 20 09. 10. 2001
Goals n n n n promote rapid availability of identity certificates guarantee quality of identity certificates promote multifunctional and free use of identity certificates guarantee open market of independent evolving certification authorities guarantee interoperability between certification authorities guarantee conformity with evolving technical standards conformity with the European Directive Crossroads Bank for Social Security 21 09. 10. 2001
Organization model n n n government chooses card producer and CA issuing the identity certificates as a result of a public call for tenders the municipality calls the holder for the issuing of the electronic identity card the holder can choose to have or not 2 private keys associated to identity certificates, on his identity card; if so, the municipality acts as registration authority for the identity certificates Crossroads Bank for Social Security 22 09. 10. 2001
Organization model n n electronic identity card contains necessary space to store other private keys associated to attribute certificates that holder can obtain at CA of his choice private key associated to identity certificate on electronic identity card can be used to generate electronic signature within the scope of E-government applications which require an electronic signature Crossroads Bank for Social Security 23 09. 10. 2001
Organization model VRK CM/CP/CI (4) (7) (5) (6) (9) (10 a 2) (8) RC (10 a 1) CA (3) CA Meikäläinen Matti Bull PIN & PUK 1 -code (10 b) ERA (1) De Gemeenten Face to face identification (2), (12) (11) (13) Crossroads Bank for Social Security 24 09. 10. 2001
No storage of electronic data n why not ? - preventing perception of the card as a big brother - preventing loss of data, when the card is lost - preventing frequent updates of the card n n stimulation of the controlled access to data over networks, using the card as an access tool, rather than storage of data on the card thus, no integration of SIS-card and electronic identity card Crossroads Bank for Social Security 25 09. 10. 2001
Advantages n to the user - faster communicaton / service delivery better quality of service more personalized approach reduction of administration cost higher availability of services (24/7) more transparancy Crossroads Bank for Social Security 26 09. 10. 2001
Advantages n to the government - higher work satisfaction for employees by avoiding useless work - better control of administration cost - better image of public agencies - more direct relation with target groups - more efficient policy support - more efficient fraud detection Crossroads Bank for Social Security 27 09. 10. 2001
Th@nk you ! Crossroads Bank for Social Security
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