Basic CA-ESP Workload Automation Course Agent Overview

Basic CA-ESP Workload Automation Course – Agent Overview

What You Will Learn - What is an ESP System Agent - Basic Agent Architecture - How ESP System Agents Interact With CA ESP Workload Automation Engine - Basic Configuration Options - Defining non-mainframe workload - Value that ESP Agents can provide - ESP Agent for Databases 2 Copyright © 2006 CA. All rights reserved. All trademarks, trade names, services marks and logos referenced herein belong to their respective companies.

Product Components 3 Copyright © 2006 CA. All rights reserved. All trademarks, trade names,

ESP Agents - Lean, non-invasive conduits (Approx 50 MB disk space) - Extends CA ESP Workload Automation’s solutions across a variety of operating systems and ERP environments - Unlimited scalability, throughput - Each platform has unique ESP Agent - Manage through a single point of control, will be integrated with CA Job Management products (CA-7, CA-Autosys) 4 Copyright © 2006 CA. All rights reserved. All trademarks, trade names, services marks and logos referenced herein belong to their respective companies.

ESP System Agents - Scalability - Volumes and Concurrency - Large number of concurrent processes - Lab tested at 1, 000 concurrent jobs, largest known field implementation 500 concurrent jobs - Highly scalable - Can keep up with volumes manager can handle 5 Copyright © 2006 CA. All rights reserved. All trademarks, trade names, services marks and logos referenced herein belong to their respective companies.

What is an ESP Agent? - Processes work - Notifies Manager of job status - Started - Running - Complete/Failed - Stores output from jobs in a spool file - Allows users to control workload - Waits for work - Persistence 6 Copyright © 2006 CA. All rights reserved. All trademarks, trade names, services marks and logos referenced herein belong to their respective companies.

7 Copyright © 2006 CA. All rights reserved. All trademarks, trade names, services marks

Workload Objects Distributed OS Integration File Management ERP Integration Agent Monitoring Web App Integration OS Resource Integration Database Integration Mainframe Integration 8 Copyright © 2006 CA. All rights reserved. All trademarks, trade names, services marks and logos referenced herein belong to their respective companies.

Who Controls the ESP Agent? - Schedulers - Schedule jobs regardless of platform & Have control over entire enterprise - Operations - Monitor entire enterprise & Control every production job - System Administrators - Install ESP Agent & Maintain ESP Agent 9 Copyright © 2006 CA. All rights reserved. All trademarks, trade names, services marks and logos referenced herein belong to their respective companies.

ESP System Agent Architecture - ESP System Agents for UNIX Based Platforms are started processes. - ESP System Agents for Microsoft Windows are installed as Windows Services - All ESP System Agents Utilize SUN Microsystems JAVA Runtime Environment as the Base Architectural Component - All ESP System Agent Functions are Created as JAVA Plug. In’s 10 Copyright © 2006 CA. All rights reserved. All trademarks, trade names, services marks and logos referenced herein belong to their respective companies.

ESP System Agent Architecture Spawns & Tracks Submitted Commands & Scripts Job Execution JAVA Plug-In Processes & Monitors File Trigger & FTP Requests Processes Machine Resource Monitoring Requests Processes TCP/IP EJB & JMS Communications Publish & SNMP Subscribe Requests File Monitoring JAVA Plug-In Object Monitoring JAVA Plug-In J 2 EE Execution JAVA Plug-IN Agent Management JAVA Plug-In SUN Java Runtime Environment Base Code 11 Copyright © 2006 CA. All rights reserved. All trademarks, trade names, services marks and logos referenced herein belong to their respective companies.

Communication - ESP Managers and ESP System Agents communicate asynchronously using message queues. - ESP Managers and Agents communicate by sending Automated Framework Messages or AFMs. - Most Agent commands deal with the control of these AFMs. 12 Copyright © 2006 CA. All rights reserved. All trademarks, trade names, services marks and logos referenced herein belong to their respective companies.

Communication - ESP Managers and ESP System Agents have Sender and Receiver Ports. - The receiver listens on a predefined TCP/IP port. - When the sender has messages to transmit, it connects to the receiver’s port, sends the messages, and then closes the connection. 13 Copyright © 2006 CA. All rights reserved. All trademarks, trade names, services marks and logos referenced herein belong to their respective companies.

Communication - ESP Managers and Agents have sender and receiver ports. - Each Agent has one dynamic sender port and one receiver port. - The ESP Host can have multiple receiver ports (for example, to separate encrypted and non-encrypted message traffic) and has one dynamic sender port for each connected Agent. 14 Copyright © 2006 CA. All rights reserved. All trademarks, trade names, services marks and logos referenced herein belong to their respective companies.

ESP Agent Basic Communications 15 Copyright © 2006 CA. All rights reserved. All trademarks,

Communication - Automated Framework Messages include: - ESP System Agent Name - Command or Script to Execute - User. Id to Execute the Workload Under - Arguments for the Script or Command - Environment Variables - Job Execution Status 16 Copyright © 2006 CA. All rights reserved. All trademarks, trade names, services marks and logos referenced herein belong to their respective companies.

Communications - Sample AFM Messages: 20050908 12060405+0500 CM_DE 54 DLEIGH_WIN_AGENT WINNT 1/WLMDEMO 5. 20/MAIN State EXEC Set. Start Status(Executing at DLEIGH_WIN_AGENT) Jobno(1860) User(DLEIGH_WIN_AGENT) Host(DLeigh) 20050908 12063416+0500 CM_DE 54 DLEIGH_WIN_AGENT WINNT 1/WLMDEMO 5. 20/MAIN State COMPLETE Cmpc(0) Set. End User(DLEIGH_WIN_AGENT) Host(DLeigh) 20050908 12290376+0500 CM_DE 54 DLEIGH_WIN_AGENT CYBDL 01 K/WLMDEMO 3. 3/MAIN State SUBERROR Failed Set. End Status(Command file not found) Cmpc(20007) User(DLEIGH_WIN_AGENT) Host(DLeigh) 17 Copyright © 2006 CA. All rights reserved. All trademarks, trade names, services marks and logos referenced herein belong to their respective companies.

Basic Configuration - All ESP Agent Configuration Settings are stored in a single file called agentparm. txt - This file is created by the installation process and can be manipulated using any text editor - This Configuration File Defines the Name of the Agent, Ports Used, and Other Configurations that Pertain to Other Functions (FTP, J 2 EE, SNMP, etc. ) 18 Copyright © 2006 CA. All rights reserved. All trademarks, trade names, services marks and logos referenced herein belong to their respective companies.

Basic Configuration - Sample agentparm. txt File: # ESP System Agent for Microsoft Windows parameters # # Log # log. level=5 log. maxsize=1024000 # # Agent name # agentname=DLEIGH_WIN_AGENT # # Communications # communication. managerid_1=CM_DE 54 communication. manageraddress_1=lparc communication. managerport_1=6666 communication. monitorobject_1=DLEIGH_WIN_AGENT/AGENTMON 1. 0/MAIN communication. managerid_2=ESPRESSO_CALYPSO_47500 communication. manageraddress_2=calypso communication. managerport_2=47507 communication. monitorobject_2=DLEIGH_WIN_AGENT/AGENTMON 2. 0/MAIN 19 Copyright © 2006 CA. All rights reserved. All trademarks, trade names, services marks and logos referenced herein belong to their respective companies.

Basic Configuration - Sample agentparm. txt File: communication. managerid_3=ESPRESSO_ELVIS_7500 communication. manageraddress_3=elvis communication. managerport_3=7507 communication. monitorobject_3=DLEIGH_WIN_AGENT/AGENTMON 3. 0/MAIN communication. inputport=9900 communication. prefixlevel=2 # # Security # security. filename=D: /Cybermation/ESP System Agent R 6. 1/security. txt security. keystorage=D: /Cybermation/ESP System Agent R 6. 1/keys. txt security. cryptkey=0 x 3132333435363738 security. level=off # # Initiators # There will be separate line for each pair of <class, number of initiators> # initiators. class_N, where N is number running from 1 to. . . # Class is user definable, (should be the same here and in AFM) # Soft shutdown mode waits for all jobs to be completed # initiators. class_1=Default, 1000 20 Copyright © 2006 CA. All rights reserved. All trademarks, trade names, services marks and logos referenced herein belong to their respective companies.

Basic Configuration - Sample agentparm. txt File: 21 # Persistence # persistence. gcinterval=10000 persistence. level=2 # # Core parameters (for plugins) # core. address=localhost core. port=35800 # # General characteristics # spooldir=. /spool COLD_START=false # # Runner plugin parameters # runnerplugin. managerport=35801 runnerplugin. requestport=35802 # # Start JVMs # oscomponent. attachjvm=true Copyright © 2006 CA. All rights reserved. All trademarks, trade names, services marks and logos referenced herein belong to their respective companies.

Basic Configuration - Sample agentparm. txt File: #Path to the JRE oscomponent. javapath=D: /Cybermation/ESP System Agent R 6. 1/jre/bin #type of jvm (used only if attachjvm=true) oscomponent. jvm=client #What plugins we want to start by the core Java agent plugins. start_internal_1=runner plugins. start_internal_2=file. Mon plugins. start_internal_3=objmon plugins. start_internal_4=management plugins. start_internal_5=ftp plugins. start_internal_6=j 2 ee plugins. start_internal_7=router # # SNMP specific # management. snmp. mibfile=D: /Cybermation/ESP System Agent R 6. 1/cybermib. txt management. snmp. host=DLeigh management. snmp. port=162 management. snmp. community=public 22 Copyright © 2006 CA. All rights reserved. All trademarks, trade names, services marks and logos referenced herein belong to their respective companies.

Basic Configuration - Sample agentparm. txt File: # # FTP specific # # ftp. noserver=false ftp. serverport=21 #ftp. client. ssl=true #ftp. client. ssl. truststore= #ftp. client. ssl. truststore. password=055 A 55 EB 863 D 2 A 5 D #ftp. server. ssl=true #ftp. server. ssl. keystore= #ftp. server. ssl. keystore. password=C 8 B 98 BFA 6652520 BC 0 # # Windows Service name # oscomponent. servicename=ESP System Agent for Microsoft Windows R 6. 1 oscomponent. servicedisplayname=ESP System Agent for Microsoft Windows R 6. 1 23 Copyright © 2006 CA. All rights reserved. All trademarks, trade names, services marks and logos referenced herein belong to their respective companies.

Successful Communication depends on… Agent Information that must match… Agentparm. txt Topology in ESP d. Series agentname communication. inputport Agent Port number communication. managerid Manager Instance Host name communication. manageraddress DNS name or IP Address of d. Series Server coomunication. managerport ESP Server Manager Port security. cryptkey 24 Name Encryption key used from server to agent Copyright © 2006 CA. All rights reserved. All trademarks, trade names, services marks and logos referenced herein belong to their respective companies.

Test Your Memory - What Type of Workload Can an ESP System Agent Execute? Windows Scripts, Windows Commands, FTP Processes, Machine Resource Monitors, J 2 EE Based Processes, etc… - How Does the ESP System Agent Communicate with an ESP Server? Utilizing Automated Framework Messages over TCP/IP 25 Copyright © 2006 CA. All rights reserved. All trademarks, trade names, services marks and logos referenced herein belong to their respective companies.

Test Your Memory - What is the Receiver Port Used for? The receiver listens on a predefined TCP/IP port. When the sender has messages to transmit, it connects to the receiver’s port, sends the messages, and then closes the connection. - What Job States Can the ESP System Agent for Windows Send to an ESP Server? READY, EXEC, COMPLETE, FAIL, SUBERROR, & SUBDELAY 26 Copyright © 2006 CA. All rights reserved. All trademarks, trade names, services marks and logos referenced herein belong to their respective companies.

Additional Automation capabilities

Approaches for use in your environment - Event-Driven Workload Automation - “Batch” Environment Monitoring - Run Book Automation 28 Copyright © 2006 CA. All rights reserved. All trademarks, trade names, services marks and logos referenced herein belong to their respective companies.

Event-Driven Automation - Trigger off new applications based on monitoring capabilities of the R 7 Agent, using ESP Alerts: - Error message being written to a log file - A service coming online - Server’s CPU stuck at 100% - ESP: d. Series currently implemented as Jobs, also several monitors implemented as Event Triggers 29 Copyright © 2006 CA. All rights reserved. All trademarks, trade names, services marks and logos referenced herein belong to their respective companies.

“Batch” Environment Monitoring - The ability to monitor critical environmental dependencies of an ESP Application to ensure successful completion - Example: Find out you are going to run out of disk space hours before the server dies - Example: If you know you’re going to start running a job on your SAP server at 2 am, and the database server for that job crashes at 10 pm, why wait 4 hours for everyone to be surprised? - (and getting called in the middle of the night) - Simply another step towards better managed SLA’s 30 Copyright © 2006 CA. All rights reserved. All trademarks, trade names, services marks and logos referenced herein belong to their respective companies.

Run Book Automation - Latest fad in IT Operations that many of you, have been doing for years - Focus on managing (executing, controlling, monitoring) IT Operations tasks in a controlled, workflow-style manner much like workload automation - Example: Shutting down certain processes on a server, running maintenance, starting back up the processes - You can, naturally, do much of this with your existing ESP Scheduler and ESP Agents 31 Copyright © 2006 CA. All rights reserved. All trademarks, trade names, services marks and logos referenced herein belong to their respective companies.

FTP Workload Objects

Automating File Transfers - To schedule FTP workload, use the FTP_JOB job type. - You can automate file transfer with an FTP job. The job can use an existing FTP server or the Agent’s in-built FTP server. - Note: To use the Agent as an FTP server, you need to configure the Agent during installation or set the Agent parameter ftp. noserver to false. The Agent configured as an FTP server does not support anonymous file transfers 33 Copyright © 2006 CA. All rights reserved. All trademarks, trade names, services marks and logos referenced herein belong to their respective companies.

Automating File Transfers - In this sample, a file called /temp/cyberftp 181006. txt is downloaded from a UNIX machine (rem_unix) then copied to a local machine, a Windows PC. Note that the two locations include a complete path statement. After the download is complete, the job completes in ESP d. Series: 34 Copyright © 2006 CA. All rights reserved. All trademarks, trade names, services marks and logos referenced herein belong to their respective companies.

Properties for ‘Monitor’ Workload Objects

Adding Monitoring Capabilities to ESP - Starting with Release 6 of the ESP System Agent, new monitoring capabilities were introduced: - Windows Event Log Monitoring - Windows Services Monitoring - Windows/UNIX/OS 400 - Disk Space Monitoring Process Monitoring TCP/IP Address/Port Monitoring CPU Monitoring Text File Monitoring - J 2 EE - JMS Publish/Subscribe to Queues and Topics 36 Copyright © 2006 CA. All rights reserved. All trademarks, trade names, services marks and logos referenced herein belong to their respective companies.

Windows Services - What is it? - This job type allows you to monitor Windows Services on a local machine - Sample Definition: 37 Copyright © 2006 CA. All rights reserved. All trademarks, trade names, services marks and logos referenced herein belong to their respective companies.

Windows Services - Service Name corresponds to the name of the Service as identified in the Services Application 38 Copyright © 2006 CA. All rights reserved. All trademarks, trade names, services marks and logos referenced herein belong to their respective companies.

Windows Services - Status refers to the state you with the Service to be in for the monitor to complete - Valid Statuses include: RUNNING, STOPPED, CONTINUE_PENDING, PAUSE_PENDING, START_PENDING, STOP_PENDING, EXISTS, NOTEXISTS - Can be coded with either WAIT or NOW. Now will return a COMPLETE/FAIL immediately, while WAIT will remain until the condition is met or the JOB is forced complete 39 Copyright © 2006 CA. All rights reserved. All trademarks, trade names, services marks and logos referenced herein belong to their respective companies.

Windows Event Log - What is it? - A job to monitor the Event Log of a Local Windows Server. It can monitor any one of three types of logs - Application Log (Programs) - System Log (System Components, e. g. a Driver) - Security Log (Security Events like an invalid login, file access) 40 Copyright © 2006 CA. All rights reserved. All trademarks, trade names, services marks and logos referenced herein belong to their respective companies.

Windows Event Log 41 Copyright © 2006 CA. All rights reserved. All trademarks, trade

Windows Event Log - Sample Job Definition 42 Copyright © 2006 CA. All rights

Windows Event Log - EVENTLOG values are generally Application, Security, or System - EVENTTYPE values may be ERROR, WARN, INFO, AUDITS, AUDITF (AUDITS and AUDITF related to EVENTLOG Security only) - EVENTSOURCE value is typically generated by software vendor. Values with spaces requires quotes - EVENTCATEGORY represents a classification by the EVENTSOURCE, in this case, ‘Norton Anti. Virus’ is catagorizing this as a Disk event. 43 Copyright © 2006 CA. All rights reserved. All trademarks, trade names, services marks and logos referenced herein belong to their respective companies.

Disk Space - What is it? - Allows you to find out how much disk space has been used or is free - Can be expressed in MB, GB, or as a Percentage - Can be CONTINUOUS monitored using an ESP Alert 44 Copyright © 2006 CA. All rights reserved. All trademarks, trade names, services marks and logos referenced herein belong to their respective companies.

IP Monitoring - What is it? - It allows you to monitor specific IP addresses or IP Address/Port combinations to validate that network resources are accessible and listening ports are available Valid Status include RUNNING and STOPPED and are monitored for immediate state NOW or monitored until condition is met WAIT 45 Copyright © 2006 CA. All rights reserved. All trademarks, trade names, services marks and logos referenced herein belong to their respective companies.

CPU Monitoring - What is it? - Allows you to monitor CPU utilization to determine success/failure criteria of your job monitor - Why would I want to do this? - Provides you with a means of ensuring that the machine has sufficient CPU available before submitting workload to it - If a machine is in a continuously busy state, allows you to fire off notifications - CPU Monitoring is also tied into Physical Resources, which can be used for physical load balancing (required HPO for ESP: m. Series) - How is CPU utilization measured? - Windows uses CPU as recorded by the system - UNIX uses Load Average 46 Copyright © 2006 CA. All rights reserved. All trademarks, trade names, services marks and logos referenced herein belong to their respective companies.

CPU Monitoring - This example completes if the CPU Usage is greater than 80%. - Can be used to send warnings to System Administrators. 47 Copyright © 2006 CA. All rights reserved. All trademarks, trade names, services marks and logos referenced herein belong to their respective companies.

Text File Monitoring - Allows you to monitor INSIDE a text file for a specific string of text for a matching value - Monitoring has a great deal of flexibility with Regular Expressions 48 Copyright © 2006 CA. All rights reserved. All trademarks, trade names, services marks and logos referenced herein belong to their respective companies.

Text File Monitoring - This example monitors the file by lines for a text string, but only the first 20 lines 49 Copyright © 2006 CA. All rights reserved. All trademarks, trade names, services marks and logos referenced herein belong to their respective companies.

Text File Monitoring Example using Regular Expressions: 50 Copyright © 2006 CA. All rights reserved. All trademarks, trade names, services marks and logos referenced herein belong to their respective companies.

Properties for JMS Workload Objects - JMS Monitoring

JMS Subscribe - What is it? - Java Messaging Service - A Java-based standard for connecting to, and communicating with, message brokers such as MQ Series, Sonic, Web. Logic, or Tibco - Allows you to monitor a JMS Queue or Topic for a specific message that matches your criteria 52 Copyright © 2006 CA. All rights reserved. All trademarks, trade names, services marks and logos referenced herein belong to their respective companies.

JMS Subscribe Receive ESP Topic or Queue Agent Acknowledge - JMSS_JOB job type - Subscribe to Topics or Queues - Filter results 53 JMS Provider Copyright © 2006 CA. All rights reserved. All trademarks, trade names, services marks and logos referenced herein belong to their respective companies.

JMS Subscribe - A few uncommon terms - INITIAL_CONTEXT - CONNECTION_FACTORY - JNDIUSER 55 Copyright © 2006 CA. All rights reserved. All trademarks, trade names, services marks and logos referenced herein belong to their respective companies.

ESP Agent for Databases

ESP Database Agent - Provides integration to a variety of database platforms - Utilizes the agent plug-in architecture to adapt to the System Agent core - Written entirely in JAVA and the JDBC API 57 Copyright © 2006 CA. All rights reserved. All trademarks, trade names, services marks and logos referenced herein belong to their respective companies.

ESP Database Agent Features ESP Database Agent TRG SP SP SQL Updates and Queries 58 Stored Procedures ESP Database Agent Events Parameters ESP Database Agent Results SQL ESP Database Agent - + Table Monitor Copyright © 2006 CA. All rights reserved. All trademarks, trade names, services marks and logos referenced herein belong to their respective companies. TRG Data Triggers

Event Driven SQL Statements Copyright © 2006 CA. All rights reserved. All trademarks, trade names, services marks and logos referenced herein belong to their respective companies. SQL 59 ESP Agent for Databases Results - Event-driven execution of SQL commands i. e. Insert, update, delete, etc. - Success criteria specified through regular expressions - Output stored to file

Invoking Stored Procedures - Event-driven execution of stored procedures - Retrieve output values generated by the stored procedure ESP Agent for Databases SP SP 60 Copyright © 2006 CA. All rights reserved. All trademarks, trade names, services marks and logos referenced herein belong to their respective companies.

Monitor Database to Trigger an ESP Event - Monitor a table for a net change in size ESP Agent for Databases - i. e. number records added or deleted which satisfy a user defined condition - Complete or selected (columns) records can be defined - One-time or continuous alerts - + 61 Copyright © 2006 CA. All rights reserved. All trademarks, trade names, services marks and logos referenced herein belong to their respective companies.

Database Triggers - Very granular notification of changes to a database table ESP Agent for Databases - Excellent performance, with very low overhead - Generate an event for every record added, deleted, or modified which satisfies a user defined criteria - One-time or continuous alerts Events - Database generates the events as they occur TRG 62 Copyright © 2006 CA. All rights reserved. All trademarks, trade names, services marks and logos referenced herein belong to their respective companies.

Database Agent Technical Details - Supported databases - Oracle 9 i & up - Microsoft SQL Server 2000 & up - IBM DB 2 63 Copyright © 2006 CA. All rights reserved. All trademarks, trade names, services marks and logos referenced herein belong to their respective companies.

Database Agent Examples - This example uses SQL to Insert a line into a Table called ‘stores’ in the ‘pubs’ database 64 Copyright © 2006 CA. All rights reserved. All trademarks, trade names, services marks and logos referenced herein belong to their respective companies.