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Banking Business Unit Challenges and Achievements Girish G. Vaidya Banking Business Unit Challenges and Achievements Girish G. Vaidya

Banking Business Unit Focus on building world class software products: » Finacle - Core Banking Business Unit Focus on building world class software products: » Finacle - Core banking » Bancs. Connect - Financial middleware » Bank. Away - Internet Banking » Pay. Away - Universal Bill Presentment and Payment Analyst Meet 2001, August 6, 2001 Infosys Technologies Ltd. , © 2001

Revenue Growth - BBU Analyst Meet 2001, August 6, 2001 Infosys Technologies Ltd. , Revenue Growth - BBU Analyst Meet 2001, August 6, 2001 Infosys Technologies Ltd. , © 2001

Revenue by Geography - BBU Analyst Meet 2001, August 6, 2001 Infosys Technologies Ltd. Revenue by Geography - BBU Analyst Meet 2001, August 6, 2001 Infosys Technologies Ltd. , © 2001

Key Achievements Analyst Meet 2001, August 6, 2001 Infosys Technologies Ltd. , © 2001 Key Achievements Analyst Meet 2001, August 6, 2001 Infosys Technologies Ltd. , © 2001

Key Achievements » First fully Web enabled Core Banking Solution » Co. BIT Compliant Key Achievements » First fully Web enabled Core Banking Solution » Co. BIT Compliant Solution » 14 new name customers for Finacle within the first year of launch. » 9 of these 14 are already live. Analyst Meet 2001, August 6, 2001 Infosys Technologies Ltd. , © 2001

Key Achievements » Dominant position in India – » Won 8 of the 9 Key Achievements » Dominant position in India – » Won 8 of the 9 core banking deals finalised during last 12 months » Outside India – “hit” rate is around 50% » Won key strategic accounts like ABN, Punjab National Bank and Kenya Commercial Bank Analyst Meet 2001, August 6, 2001 Infosys Technologies Ltd. , © 2001

Key Achievements - Awards » Bank. Away - among 10 Best-in-class Internet banking products Key Achievements - Awards » Bank. Away - among 10 Best-in-class Internet banking products in the world by Meridien Research, USA » only solution from Asia Pacific in list » Internet banking offering of ICICI Bank (powered by Bank. Away) – ranked among the Top 4 in Retail Internet Banking and Corporate Internet Banking in Asia in the Gilboa Report of the Asian Banker’s Journal. Analyst Meet 2001, August 6, 2001 Infosys Technologies Ltd. , © 2001

Key Global Banking and IT Trends Analyst Meet 2001, August 6, 2001 Infosys Technologies Key Global Banking and IT Trends Analyst Meet 2001, August 6, 2001 Infosys Technologies Ltd. , © 2001

Key Global Banking Trends Growing Customer expectations Convergence Analyst Meet 2001, August 6, 2001 Key Global Banking Trends Growing Customer expectations Convergence Analyst Meet 2001, August 6, 2001 Focus on Risk management Intensifying competition Internet and the m-Commerce paradigm Infosys Technologies Ltd. , © 2001

Key IT Trends Current IT systems in banks: » Product centric not customer centric Key IT Trends Current IT systems in banks: » Product centric not customer centric » No Unified Delivery Channel view » Interoperability » Customisability » Based on archaic technology » Manual interventions required / many different packages to run the bank - hence upgrades/updates a big issue Analyst Meet 2001, August 6, 2001 Infosys Technologies Ltd. , © 2001

How does Finacle Stack Up? Enriched Features and Functionality : » Encompasses complete Retail, How does Finacle Stack Up? Enriched Features and Functionality : » Encompasses complete Retail, Corporate and Trade Finance services » Customer Centricity » Powerful Flexibility and Extensibility » Co. BIT compliance » Unique 24 x 7 x 365 Capability » Straight Through Processing Enabled Analyst Meet 2001, August 6, 2001 Infosys Technologies Ltd. , © 2001

Infosys E-platform for an e - Age Bank Corporate ERP System E-Commerce I-Channels E- Infosys E-platform for an e - Age Bank Corporate ERP System E-Commerce I-Channels E- Marketplace M-Commerce Web Trading Other External Interfaces Bill Presentment Net Banking Clearing House Payment Gateway SWIFT Traditional Delivery Channels New channel Other Business applications Call Centre Insurance ATM Finacle DSA Credit Card Branches Enterprise Applications Corporate GL Analyst Meet 2001, August 6, 2001 Risk Management Data Warehouse CRM/CVM Infosys Technologies Ltd. , © 2001

Banking Business Unit Organization Domain and Technology focus » Domain experts with rich experience Banking Business Unit Organization Domain and Technology focus » Domain experts with rich experience from the banking industry to ensure world class products » Deploying contemporary technologies in our product suite » Open Systems » Web Enabling - Thin Client Architecture » WAP and SMS Enabled » Leverages the power of e-commerce paradigm » Leverage Corporate Strengths » Work with SETLabs to leverage technology developments » Architecture group to map global technology trends Analyst Meet 2001, August 6, 2001 Infosys Technologies Ltd. , © 2001

Customers and Composition 45 customers spread across 14 countries. » Standard Trust Bank, Nigeria Customers and Composition 45 customers spread across 14 countries. » Standard Trust Bank, Nigeria » Kenya Commercial Bank, Kenya » National Bank of Abu Dhabi, UAE » Punjab National Bank, India » ABN Amro, India Analyst Meet 2001, August 6, 2001 Infosys Technologies Ltd. , © 2001

Sales & Marketing Market access through: » Channel Partners - who only resell our Sales & Marketing Market access through: » Channel Partners - who only resell our products » Services Partners - who only offer product related services to customers » Business Alliance Partners - who resell and offer product related services Analyst Meet 2001, August 6, 2001 Infosys Technologies Ltd. , © 2001

Competition: » Global players like Kapiti, I-Flex, Kindle, Sanchez, Globus » Local players » Competition: » Global players like Kapiti, I-Flex, Kindle, Sanchez, Globus » Local players » In-house teams/Projects Analyst Meet 2001, August 6, 2001 Infosys Technologies Ltd. , © 2001

Processes and People » World class processes in product development » Development and Enhancement Processes and People » World class processes in product development » Development and Enhancement Process » Configuration Management Techniques » Third party Software process » Personnel have grown from 205 on June 30, 2000 to 336 on June 30, 2001 Analyst Meet 2001, August 6, 2001 Infosys Technologies Ltd. , © 2001

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