Avaya Peer-to-Peer Communications for Branch Rod Weir Nov. 29, 2005 Note: Avaya Peer-to-Peer Communications is an internal placeholder name © 2005 Avaya Inc. All rights reserved. Document & Conversation under NDA
Agenda Nimcat Networks Overview Avaya Strategy Marketplace Reaction to Acquisition Peer-to-Peer Communications Diagram Target Segment & Branch Positioning Value Propositions Solution Overview Summary © 2005 Avaya Inc. All rights reserved. Avaya Proprietary (Document and Conversation under NDA) 2
Established April 2002 in Ottawa, Canada 45 employees, 14 US patents pending Award-winning business peer-to-peer technology pioneer Shipping software since February 2005 Focus on OEM distribution channels © 2005 Avaya Inc. All rights reserved. Avaya Proprietary (Document and Conversation under NDA) 3
Nimcat Networks Overview - Customer Views of Nimcat Networks (software embedded in OEM phone) VON Magazine 10/2005 Neat Technology, nice demos, and it works James Mahoney, CEO of Mahoney & Associates, isn’t a techie. Mahoney owns and runs a medical malpractice insurance agency in Walpole, Massachusetts …. He did the installation himself without any problems, including giving the phones the numbers he wanted. Network World 3/2005 Vendors launch innovative Vo. IP gear "I always had a dilemma with small-business phone systems, " says Ben Fard, managing director at Money. Vest. "Most phone systems require a lot of money up front for equipment. Then they hit you again [with more upgrade costs] if you want to expand. " He says with the Venture. IP system, "you don't have to invest in a lot of back-room infrastructure. " "If we grow, I'll just add phones, " he says. © 2005 Avaya Inc. All rights reserved. Avaya Proprietary (Document and Conversation under NDA) 4
Animated Overview…. . © 2005 Avaya Inc. All rights reserved. Avaya Proprietary (Document and Conversation under NDA) 5
Avaya Peer-to-Peer Communications Strategy SIP based peer-to-peer IP communications for small locations, including branches Avaya Acquires Nimcat Networks of Ottawa, Canada – Innovative private SIP-based peer-to-peer company; Deal: CAD$46 million cash – IP communications software for businesses – Low TCO, “instant” plug-and-play deployment, applications run on phones – Solid platform for continued investment by Avaya Opening new market opportunities – Reaching small locations, including branches, with value, simplicity and price – Serving customers through OEM channels, other Avaya channels in the future – Avaya releases building on Nimcat technology planned in CY 2006 Complementary to Avaya Intelligent Communications strategy – Providing communications leadership for businesses and locations of all sizes – Plan to integrate via SES with broader Avaya portfolio – Innovative award-winning peer-to-peer technology adds to Avaya's distributed sw strengths © 2005 Avaya Inc. All rights reserved. Avaya Proprietary (Document and Conversation under NDA) 6
Marketplace Reaction to Nimcat Networks Acquisition Current Analysis Gartner “The Nimcat acquisition presents Avaya as an IP telephony developer unafraid to think out of the box and strike out in new directions. ” CIBC Merrill Lynch “Avaya's acquisition of private company Nimcat Networks for $46 million has longrun potential to significantly change the market dynamic for small and medium business Key/PBX/VOIP phone systems. ” © 2005 Avaya Inc. All rights reserved. “Avaya's acquisition of a small provider of peer-to-peer (P 2 P) technologies lends credibility to an emerging, and potentially disruptive, communications architecture. ” “Incorporating such technology into Avaya’s IP phones could potentially change the economics of the company’s SMB and branch office solutions, narrowing (or perhaps eliminating) the company’s current cost disadvantage relative to competitors such as Cisco. ” Avaya Proprietary (Document and Conversation under NDA) 7
Avaya Peer-to-Peer Communications R 1 Diagram (slideshow build) Teleworker VPN Vo. IP Carrier Networks PSTN Internet Peer-to-peer discovery, automatic system configuration VPN Peer-to-peer discovery, automatic system configuration Thin Trunk Interface LAN Peer-to-peer discovery, automatic system configuration © 2005 Avaya Inc. All rights reserved. Peer-to-peer discovery, automatic system configuration Avaya Proprietary (Document and Conversation under NDA) 8
Avaya Peer-to-Peer Communications Target Segment & Branch Positioning Primary target segment is small locations, including branches, who desire select communication features/functionality with a low TCO … … the related sweet spot is less than 10 stations per location, however, it will be positioned to 20 stations per location to demonstrate growth opportunity (larger environments will be pursued opportunistically) Plans for Integrated Management High Communication Manager - GWs G 350 ICC/LSP/SLS Application/ Value Requirements G 250 ICC/LSP/SLS NEW Mid 06 ENHANCED Mid 06 IP Office Enterprise Edition IPO EE/G 150 ENHANCED Mid 06 ENHANCED Late 06 IPO 406 EE/GXXX ENHANCED Mid 06 NEW GW Late 06 Avaya Peer-to-Peer Communications Low ENHANCED Late 06 Small branches ≤ 10 employees © 2005 Avaya Inc. All rights reserved. G 700 ICC/LSP ~10 Size (users/branch) Large branches 11 -100 employees Avaya Proprietary (Document and Conversation under NDA) 9
Avaya Peer-to-Peer Communications Value Proposition Low TCO – No centralized equipment = lower capital outlay • Telephony functionality is in the phones + a thin interface to the PSTN – Plug and play • Install in minimal time with little or no training • Phones connected via Ethernet cables – Intuitive user interface • Little training required – Buy what you need, extend easily • Grow in increments as small as 1 phone at a time as your needs require Investment protection – For companies that need more than P 2 P functionality, a migration path is planned to CM/Gateway based solution • Simply keep your phones, change you software, and install a gateway © 2005 Avaya Inc. All rights reserved. Avaya Proprietary (Document and Conversation under NDA) 10
Avaya Peer-to-Peer Communications Value Proposition The solution’s elegance is in its simplicity – Easy to purchase – Rich set of basic telephony features, implemented in the phone – Easy to install – Truly plug & play – Able to be installed by user or partners in much less time than usual –Easy to use – Easy to navigate user-interface – Easy to maintain – Administered by customer or service provider through secure web tool – Easy to grow – Add one set at a time Robust Solution – Includes most used telephony and applications features – Voicemail, Conferencing, auto attendant, call forwarding … – No single point of failure – Phones automatically back up each other including voicemail © 2005 Avaya Inc. All rights reserved. Avaya Proprietary (Document and Conversation under NDA) 11
Avaya Peer-to-Peer Communications Solution Software Features Available in R 1 P 2 P ENGINE TELEPHONY VOICEMAIL AUTO ATTENDANT P 2 P Infrastructure Peer Discovery Peer Backup Manager SIP Stack and RTP Telephony Interface IP Assignment Manager Software Upgrade Module Fault Tolerance User Administration – Login Call Alerts Call Forward Call Hold Call Log Call Return from log or voicemail Call Transfer Call Waiting Calling Line Identification Conference Call Direct Inward Dialing (trunk maps to fixed DN) Directory (pers. and corp. ) Do Not Disturb Group Ringing Headset Support Information, Music on Hold Last Number Redial Missed Call Indicator Multiple Call Appearance Mute Paging Speed Dialing Programmable zero/operator assist number Speakerphone Voicemail Backup Message retrieval - any set 20 min audio storage Multi Language Message Waiting Indication Redirect on Zero to operator or other number Subscriber Login Voicemail Monitoring Voicemail Rescue Greetings System Default Personal Greeting Spoken name Voice Mailbox manager Login Summary Password Change Notification via email Listening features play, skip, delete, reply Msg recording features record, review, re-record, append, accept Call Answer Timer Greeting & Prompts Multiple Greeting Support – Day/Night/Default Rotary or Pulse phone support – (default to operator) Dial by Extension Dial by Name User Customizable Greetings SYSTEM ADMIN Call Log Diagnostics Secure Remote Provisioning Remote Firmware Upgrades User Administration Web Manager © 2005 Avaya Inc. All rights reserved. Avaya Proprietary (Document and Conversation under NDA) SECURITY Dialing Rules by Group P 2 P Security Speech Path Encryption System Login User Login HTTPS 12
Avaya Peer-to-Peer Communications Solution Network Connectivity Available in R 1 Phone Lines – FXO Ports – Four phone lines with RJ-11 connectors; – Activity indicator LEDs located on the front panel LAN – 10/100 Base-T ports with RJ-45 Connectors – Data activity indicator LED – Port speed indicator LED External Paging – Standard 3. 5 mm stereo jack for paging Music on Hold – Standard 3. 5 mm stereo jack for music-on-hold source Bypass Port – FXS Port – Upon power failure, an analog phone plugged into the TTI automatically activates to enable connectivity to PSTN Power Options – ETF 802. 3 af Power over Ethernet – 48 VDC/0. 2 A Wall plug © 2005 Avaya Inc. All rights reserved. Avaya Proprietary (Document and Conversation under NDA) 13
Avaya Peer-to-Peer Communications Solutions Availability CY 2006 R 1 § • • • On Avaya 4621, 4610 phones For non-networked branches Available in North America Support for previous Nimcat features + HTTPS for secure provisioning R 1. 5 • • SES internetworking and centralized remote “bulk” provisioning EMEA availability (specific country and language rollout to be determined by Jan. 1) CY 2007 R 2 Enhancement to the R 1 nonnetworked solution to enable a more effective/efficient networked branch solution including centralized management and dial plan R 3 • • • Expand to APAC & CALA Plans include linkage with other Avaya applications such as centralized messaging Plans include support for Wi. Fi devices Note: Migration paths from one release to another are being planned to require only a SW upgrade © 2005 Avaya Inc. All rights reserved. Avaya Proprietary (Document and Conversation under NDA) 14
Summary Intelligent Communications for the Right time Enterprise Innovative SIP-based peer-to-peer software communications solution Significantly lower TCO with simple plug-and-play for small locations, including branches Complementary to Avaya strategy and portfolio Making people more productive, processes more intelligent, customers more satisfied. © 2005 Avaya Inc. All rights reserved. Avaya Proprietary (Document and Conversation under NDA) 15
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