ARIEL Denise A Forro Head Document Delivery Michigan

ARIEL Denise A. Forro, Head Document Delivery Michigan State University Libraries MDMLG Meeting, November 15, 2001

ARIEL Overview of ARIEL • What is it? • How does it work? • Problems?

ARIEL MSU Document Delivery Services • Operations • How we use ARIEL • Impact on services • Impact on patrons

ARIEL Benefits for your operation Interacting with the world Pitfalls Questions

Overview of ARIEL

ARIEL: What is it? Scan articles Transmit articles Delivery to patrons

Scanning Works with existing hardware Flatbed scanners/Overhead scanners/Document feeder-scanners Available Settings (ARIEL 3. 01) Grayscale Color Different paper sizes

Transmission Transmits via Internet FTP (File Transfer Protocol) MIME e-mail (Multipurpose Internet Mail Extensions)

Delivery Desktop delivery Web server space E-mail attachment File choice PDF TIFF

ARIEL: How does it work? Position material Select scan Adjust options Grayscale, etc. Scan Send or save

Position material Overhead scanning Finger detect Flatbed scanning Document fed scanner

Select Scan Select “Scan” from the Document menu Scan Dialog Box Scan and Save Scan and Send View page

Adjustment Options Grayscale Color Landscape or portrait Dithering

Scan

Send or Save Send and delete Send and save

MSU Document Delivery Services

Operations - Staff 5 FTE Borrowing Staff 3 students 3 FTE Lending Staff 24 students

Operations – Borrowing 2000 Requests Filled: Original: Copy: 28, 106 6, 599 21, 507 Average Turnaround Time (days) 7. 53 OCLC Year to Date Statistics June 2001

Operations – Lending 2000 Requests Filled: Original: Copy: 28, 169 10, 812 17, 357 OCLC Year to Date Statistics June 2001

How we use ARIEL Borrowing Receive stations Scan and hold • Desktop delivery – Prospero Lending Send stations Photoduplication Services Scan and hold • Desktop delivery - Prospero

Impact on Services Borrowing Receive documents quickly • Some same day delivery of documents Lending Send documents quickly Faster turnaround Easier on materials – overhead scanner Less faxing, lower costs

Impact on Services Less Paper!!!

Impact on Patrons Quick turnaround Desktop delivery option Save to file or print copy Satisfied customers

Benefits

Benefits for your operation Faster receipt of documents Send quickly to borrowing libraries Ability to send to desktop of patrons Less paper Less cost Happier customers Happier partners

Worldwide

International Use Worldwide use British Library

Pitfalls

Pitfalls Incompatibility with scanner drivers Patches and fixes with 3. 01 Ariel 2. 2 libraries Non-Ariel libraries

Questions? ?