App. Metrics Overview “Maximize the availability of your applications built on the Microsoft platform”
Corporate Background Founded in 1998 Strong relationship with Microsoft Market-leading products Headquartered near Boston, Massachusetts USA Proven track record of complex installations Premier, cross-industry customer base
Some of our Customers
What Our Customers are saying “By using App. Metrics, the availability of the application has increased by several percentage points. Considering for every one percentage point of additional availability 1000 man-hours of down-time are saved--this has resulted in millions of dollars in improved efficiency throughout our organization. ”
Products App. Metrics® for Transactions App. Metrics® for Biz. Talk Server
Application Availability Application stack Xtremesoft provides extensive monitoring tools to prevent outages, ensure service levels, and provide data for rootcause analysis on custom MTS, COM+ and Biz. Talk Server-based applications. Application Web Services Integration Server Application Server DBMS System SW Networking
What happens when… A mission critical com+ or Biz. Talk application hangs? Transactions take too long or don’t complete? Identify specific software module that’s not working? Diagnose & pinpoint the problem? Understand trends of Application for capacity planning? Customers are affected?
Common Challenges “Black Box” theory Applications crash, no way of predicting problems Time consuming to diagnose the root-cause Finger pointing meetings Difficult to predict scalability of application Downtime & lost revenue
Improve Visibility Ø Problem detection – be the first to know when performance starts to deteriorate Ø Problem diagnosis – identify which software module (component, method) is the culprit Ø Problem reporting – proactively manage service levels agreements (SLAs) Ø Problem avoidance – drive the capacity planning process for business applications
What does App. Metrics do?
App. Metrics Performs the following functions: Extracts metrics Consolidates data Alerts on thresholds Monitors performance Identifies trends Diagnoses root cause Delivers reporting for service level agreements Manages events So you can: Better understand operations Take corrective action Alert resources and rapidly respond Anticipate future needs Control the application Audit and secure transactions Archive histories
New Terms App. Metrics Manager Ø Dedicated machine that analyzes, alerts, reports on a set of App. Metrics Agents App. Metrics Agent Ø Installed on each MTS/COM+ machine Ø Listens to event sub-system and relays to manager
Monitoring the MTS/COM+ Based Middle-Tier App. Metrics Agent App. Metrics Manager App. Metrics Console SQL Server App. Metrics Reports
Extract and Acquire n –tier Application Web Server App. Metrics Manager Mid Tier Biz. Talk MTS App. Metrics Display W 2 K Email and Pager Analysis NT COM+ NT Event Log Enterprise Mgmt Data Warehouse Acquisition Database Analysis Action SQL Server OLAP Services
Consolidate and Analyze n –tier Application Web Server App. Metrics Manager Mid Tier Biz. Talk MTS App. Metrics Display W 2 K Email and Pager Analysis NT COM+ NT Event Log Enterprise Mgmt Data Warehouse Acquisition Database Analysis Action SQL Server OLAP Services
Alert and Notify n –tier Application Web Server App. Metrics Manager Mid Tier Biz. Talk MTS App. Metrics Display W 2 K Email and Pager Analysis NT COM+ NT Event Log Enterprise Mgmt Data Warehouse Acquisition Database Analysis Action SQL Server OLAP Services
Alert and Notify Alerts let you know when your application is getting into trouble Ø Transactions or components take too long Ø Transactions abort Ø Application crashes Ø Memory usage Ø Too many threads in the application
Alert and Notify NT Event Log SMTP / Mail / Pager SNMP / Enterprise Frameworks Trigger automated process Take corrective action
Monitor Performance Historical view of the application’s health Ø Feed the capacity planning process Ø Discover trends Ø Identify bottlenecks
Identify Trends Trending view of application’s health Ø Discover trends Ø Plan for future growth
Diagnose Root Cause Drill down to troubling Component or Method Complete Start
Deliver Reporting for SLAs Reports Ø Summary Ø Application performance Ø Number active Rate Duration DTC time All transactions Ø CPU % Memory Page faults Threads Transaction statistics Ø Top ten transactions Top ten components Number active Rate Components Number active Rate Duration
Benefits Monitor the performance of your Applications Identify problems you may have today Helps feed the Capacity Planning Process Reporting for Service Level Agreements Real-time alerting and monitoring Provide business intelligence Eliminate meetings and finger-pointing Answer questions like Ø Why is this application slow? Ø Are there memory leaks?
Contact us at: Xtremesoft, Inc. 800 West Cummings Park Woburn, MA 01801 USA +1 (781) 937 -3800 www. xtremesoft. com sales@xtremesoft. com
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