be28d09d8a95ad1d2d03d4a6a4b69f82.ppt
- Количество слайдов: 39
Aparri to Jolo Philippines and the rest of ASEAN
ASEAN COMMUNITY
ASEAN Community Pillars Aims aim to ensure that countries in the region live at ASEAN Political –Security peace with one another and with the world in a just, democratic and harmonious environment Community aims to contribute to realizing an ASEAN Community that is people-oriented and socially ASEAN responsible with a view to achieving enduring Socio-Cultural solidarity and unity among the peoples and Community Member States of ASEAN Economic Community • • a single market and production base, a highly competitive economic region, a region of equitable economic development, a region fully integrated into the global economy.
Economic Community
ASEAN Economic Community SINGLE MARKET AND PRODUCTION BASE Free flow of capital Free flow of Goods Free flow of services Food & agricultural security Free flow of investment Free flow of skilled labour Integration of 12 Priority sectors
Mutual Recognition Arrangements (MRAs) MRAs Date 1. Engineering Services Dec 2005 2. Electronic and Electrical Equipment Preamble Dec 2005 3. Nursing Services Dec 2006 4. Architecture and Surveying Services Nov 2007 5. Dental Practitioners Aug 2008 6. Medical Practitioners Aug 2008 7. Accountancy Feb 2009 8. Tourism Nov 2012 TESDA PRC
Common ASEAN Tourism Curriculum http: //www. tourismindust ryboard. org/resources/co mpiled-reports/
Labor Divisions Housekeeping Front Office F&B Service Travel Services Food Production Tour Operations
Hotel Services (23 job titles) Front Office 1. Front Office Manager 2. Front Office Supervisor 3. Receptionist 4. Telephone Operator 5. Bell Boy Housekeeping 1. Executive Housekeeper 2. Laundry Manager 3. Floor Supervisor 4. Room Attendant 5. Public Area Cleaner Food Production 1. Executive Chef 2. Demi Chef 3. Commis Chef 4. Chef de Partie 5. Commis Pastry 6. Baker 7. Butcher F&B Services 1. F&B Director 2. F&B Outlet Manager 3. Headwaiter 4. Bartender 5. Waiter
Travel Services (9 job titles) Travel Agencies Tour Operator 1. Product Manager 1. General Manager 2. Assistant General Manager 2. Sales and Marketing Manager 3. Senior Travel Consultant 3. Credit Manager 4. Travel Consultant 4. Ticketing Manager 5. Tour Manager
Sample Qualifications Housekeeping Front Office F&B Service Travel Services Food Production Tour Operations
Packaging a ASEAN Qualification • Core and Generic Competencies – required • Functional Competencies – Flexible, based on institutional, industry and individual requirements – Minimum number of competencies only – Can come from several clusters
Competency & Labor Division Listing • 2 primary and 6 secondary labor divisions • 32 job titles • 52 qualifications - Certificate II, IV, Diploma, Advanced Diploma • 242 competency – from ASEAN Common Competency Standards for Tourism Professionals (ACCSTP)
CATC & ACCSTP 5 levels of Qualifications & Level Indicators Framework Level Indicator Level 5 – Advanced Diploma Sophisticated, broad and specialised competence with senior management skills Level 4 – Diploma Specialised competence with managerial skills Level 3 – Certificate IV Greater technical competence with supervisory skills Level 2 – Certificate III Broad range of skills in more varied context and team leader responsibilities Level 1 – Certificate II Basic, routine skills in a defined context
ASEAN Qualifications
TESDA Tourism Qualifications Food & Beverage Cookery/Commercial Cooking Bread and Pastry Production Bartending Barista Attractions and Theme Parks Events Management Services Front Office Housekeeping Local Guiding Services Tourism Promotion Services Travel Services TOTAL National Certificate III National Certificate IV Sub-Total 1 1 11 1 1 1 4 1 1 3 3 3 1 1 1 3 1 18
ASEAN Common Competency Standards for Tourism Professionals ACCSTP
Comparison Between ASEAN & TESDA Qualifications CATC/ACCSTP No. of qualifications 52 TESDA TR 18 competencies • Core and Generic • Basic • Common • Functional • Core Competency standards • • Institution Industry Government – PH Region - ASEAN • Institution • Industry • Government - PH
Competency Clusters 1. Common core 2. Restaurant Services 3. English Language Proficiency 4. Management & Leadership 5. Travel Agency – ticketing 6. Commercial Cookery 7. Hotel Front Office 8. Tour Guide Services 9. Housekeeping 10. Patisserie 11. Security Services 12. Food and Beverage Service 13. General Administration 14. Financial Administration 15. Human Resource Development 16. Resource Management
Go to: Press “here” http: //www. waseantourism. com/
“guest 1”
Toolbox Assessor’s Manual Presentation Slides 145 out of 242 competencies have been completed Trainer Guide Trainee Manual
Assessor Manual – Oral Questions – Written Questions with Model Answers – Third Party Statement – Observation Checklist – Competency Recording Sheet.
Powerpoint Presentation • Power. Point Presentation • Instructions for Trainers for Using Power. Point
Trainer Guide – Training Power. Point slides – Trainer notes – Recommended training equipment.
Trainee Manual • Glossary of terms & acronyms • Trainee notes/training content • Work Projects • Summaries • Evaluation Sheet • Recommended reading materials.
USING THE CATC AND ACCSTP TOOLBOX
How to use? – Training and education providers • • Conduct tracer study Get inputs from industry advisory board. Choose the qualification Download the appropriate competencies Review the materials Undertake a curriculum mapping “enrich” the materials with additional information Prepare the final materials
Curriculum Mapping • Compare curriculum – CHED compliant – PSGs in CMO – ASEAN qualifications – CATC, ACCSTP – TESDA qualifications – TRs, CBLM • Choose common competencies shared by all agencies
Curriculum Mapping • Add “unique” competencies that will create a “competitive edge, ” or “niche” • Finalize curriculum • Add assessment and certification as part of your validation
Curriculum Mapping - CHED
Surveys • Academe: https: //docs. google. com/forms/d/1 z. RVbj M_XE 5 l. XBy. Eqg. OVb. Exj 4 SVMp. Sc. ZSw 90 Je. Ni hz 8 E/viewform? usp=send_form • Industry: https: //docs. google. com/forms/d/1_3 ve 2 y. Ai 6 d. ZPK 63 Bqb. NCdnn. Av. I 4 e. Sgqfy. H 9 pqb. Nwe 0/viewfo rm? usp=send_form • Student https: //docs. google. com/forms/d/1 i 4 gu. I 6 Gy. Fvb. G 2 Rd. Bja. L 47 g. Z_er. XEVEXW 3 e. SR 5 YO b 6 A 0/viewform? usp=send_form
Curriculum Mapping Industry, Faculty, Students