AOC 2002 — Session 2 of 2 Remote

AOC 2002 - Session #2 of 2 Remote. Desk & e. Commerce

Summary • 7 Steps to easy e. Commerce • Set-up e. Commerce options in Remote. Desk • Look at linking to HTML pages • Linking to market based Shopping Carts • Linking to Remote. Shop • plus a FREE Bravo Polo

E. Business • e. Business represents the digitization of business, and creates a new environment for communication, interaction and transaction processing. • Examples include web sites display on-line catalog on-line ordering and payment Electronic Data Interchange (EDI) …. Getting what you want now

Implementation • You should do it if you. . . sell products have high order volumes have a sales force, distributors, retail outlets, branch offices, warehouses. . want to bring your customers closer Best to start now, don’t get behind.

7 Steps to Easy e. Commerce #1 - Select a domain name (web address) #2 - Select an Internet Service Provider ISP #3 - Decide on payment processing method #4 - Get an internet merchant bank account #5 - Select e. Commerce software #6 - Design your store/site >> Integrate to your back-end accounting #7 - Promote your store >> Monitor your promotions

#3 - Payment Processing Method • Whether you need a payment system to accommodate a few orders a day or one that processes thousands, there are various payment systems available to suit your needs, including Secure Socket Layer technology (SSL). • Payments can be in many forms. A few examples are: -Digital Cash -SSL Authorizations - Automated Credit Card

#4 - Get a Merchant Account An Internet Merchant Bank Account will enable you to accept credit cards over the Internet. • In the United States, this is a rather uncomplicated process. Most US banks offer Internet Merchant Accounts, and most Online Transaction Providers will support them. • The good news is that most Online Transaction Providers are helpful once you contact them.

#5 - Select e. Commerce Software • Online Shopping Cart software is a cost effective way to provide you with the ability to display your items for sale, process Credit Cards and automate • Buy a ready-made solution • Select an ISP with shopping cart • Have a custom built system created

#6 - Design your store/site Keep it clean and uncomplicated Navigation - clean, clear and consistent Testimonials - post them Forms - feedback, info requests, etc Provide excellent customer service Proof of reliability seal an asset Pass savings on to your customer Call to action - call us, request it, etc. Hire a designer - such as Bravo

Integrate to Accounting ““Provides access to corporate customer data and item pricing on a Pocket. PC device. Sales order updating is just an e-mail away. ” Portability plus. . . Log on for minutes, not hours Leave your customer with a printed copy Great for trade shows, sales routes, and store outlet visits …. Puts the power in the palm of your hand

Remote. Desk e. Commerce “Takes the data and order information from your web site and posts it into your accounting system” Full e. Commerce functionality by: • Allowing visitors and existing customers to place orders on your web site with 24 hour convenience “End-to-end integration improves your bottom line, and increases your revenue” …. This guarantees system security and the integrity of your live data”

Remote. Desk Setup • • • Company Profile - Communication - External - Web Settings Batch ASCII transfer In/Out/ Order mask E-mail transfer - SUBJECT LINE Format - CGI, Attachment, Order Mask The above options look to the mask file free form extraction of data fields System Settings - Customer code, auto create new customers, export, O/Hold Automate receipt of e-mails/files

Getting on-line is easy Simple HTML form that lists your products Use an ISP with a shopping cart facility Host your own web and shopping cart …. and let Remote. Desk handle the rest “End-to-end integration improves your bottom line, and increases your revenue” …. Works with most ISP’s and Shopping carts

Use existing site features Simple HTML form that lists your products • Good for 10 -20 products • One-off purchasers who don’t mind reentering contact data if they order again • Inexpensive way to test visitor and order volumes via the site. A good order section may not necessarily lead to more sales unless they know to first go there • Automated e-mail sends info to vendor • Our site example: bravosw. com/order. htm

Use a shopping cart Use an ISP with a shopping cart facility • Good for B 2 C scenarios • Tons of off-the-shelf features for low cost • We pay only $17. 95, or $34. 95/month for unlimited items (Shop. Zone) • Great for repeat customers • Our site example: Select Secure Store Option • Select items to purchase, enter test and account for userid/pw, change email to yours • Use Remote. Shop - it’s FREE!

Buy a Shopping Cart Host your own web and shopping cart • Good for ANY B 2 E scenarios • Expensive to host your own, alternative might be to just put Remote. Shop on your ISP (It’s FREE) • Remote. Shop has good B 2 C built-in, but you or us can customize it for B 2 B/E • Written in PHP and uses My. SQL database • Supported by 98% of ISPs • Live example: www. yos-wbm. com

Bravo can help • Remote. Desk e. Commerce can get you up and running both on, and of the web, with complete end-to-end integration from your back office accounting to your corporate web site. Supports most remote scenarios. • Let us dot. com your business using our • e. enabled products, services and • dealer network. …. Proven e. business solutions.

The Competition • • Remote OE. W - issues Scalability e. Transact - issues Cost, Reliability Hosted Solutions - issues Reliability VPNs, XP, Terminal Server - issues Speed

Remote OE. W • • Overview Remote Support Status of Remote Sites Communication Data Synchronization Migrating from Plus to Windows e. Commerce

e. Transact • B 2 C Save $38000 in first 2 years with RD • B 2 E Save $39000 or $80000 in first 2 years with RD Remote. Desk: • Own your data and setup • Supports all remote sources, not just web

Hosted Scenarios • Consequences for opting out of costly contracts early • Some IT depts. don’t trust losing data control • Constantly paying monthly fees could surpass cost of ownership • Connection times are too slow • Integration techniques are slow and bulky

VPNs, XP, Terminal Server Security issues - live accounting data exposure Performance - slow, unreliable, data corruption, disconnection Cost - initial setup and maintenance Immediate availability of information On-line connections mandatory - not supported by all areas, especially for a sales rep Customers - access to live data

Join our Team Dealer Programs J Premium - $795 (RD, EDI plus 1 choice) J Remote. Desk - $495 (plus all addons) J EDI - $495 (DOS and Windows) J ESS - $495 (Remote OE, EDIPAC, ACCFAX) Save $100 off any if you join today!

Remote. Desk & e. Commerce Questions? Thank-you Come to the booth