An Overview International Aerospace Quality Group Gary Baker

An Overview International Aerospace Quality Group Gary Baker IAQG President The Boeing Company

Global Approach to Improvement n n Over 50 major aerospace companies across three global sectors Improvement through implementation of effective quality management systems and practices System and product integrity initiatives driven with constancy of purpose Co-operation, consultation and communication with: • • • partners and suppliers airworthiness authorities customers across all sectors of business “Where quality and safety is concerned … There is no competitive advantage”

A Global Organization International Aerospace Quality Group IAQG Council General Assembly Forums AAQG (Americas) EAQG (Europe) APAQG (Asia) Whose purpose is: Implement initiatives that make significant improvements in Quality and reduction in cost, throughout the value stream, by establishing and maintaining dynamic cooperation, based on trust, between international aerospace companies

An Organization of Co-operation Americas Europe – Continued • • • • • • • • • • • • Turbomeca The Boeing Company Bombardier CAE Embraer GE Aircraft Engines Goodrich Corporation Gulfstream Honeywell Aerospace Lockheed Martin Northrop Grumman Orbital Parker Aerospace Raytheon Rockwell Collins Rolls-Royce Corporation Textron United Technologies Corp. Vought PRI SAE Airbus ALENIA BAE Systems Dassault Aviation EADS – CASA EADS Military Eurocopter (Fiat) Avio Fokker Aerostructures Westlands Hegan Hispano-Suiza Israel Aircraft Industries Messier-Bugatti Messier-Dowty MTU Aero engine Rolls-Royce SAAB Aerospace Smiths Industries SNECMA Moteurs Sonaca Sukhoi Thales Avionics • Volvo – Aero • Westland Helicopters • Zodiac • AECMA Asia • Aerospace Industrial Development Corp. • Aviation Industries of China • Fuji Heavy Industries • Ishikawajima Harima Heavy Industries • Kawasaki Heavy Ind • Korea Aerospace Ind • Korean Air Aerospace • Mitsubishi Heavy Ind • Shin Mayawa Ind • SJAC

Strategic Focus Improvement Strategy • • • Requirements Process Capability People Capability Execution Subtier Supplier Control • Evaluation Relationship Growth Strategy • • • Authorities Defense Space Suppliers Engineering, Sourcing IAQG Operating Management System • Member Collaboration • Top Leader Involvement • IAQG Operational Efficiency

Good Progress n n Industry executive’s participation makes the process efficient and effective A tremendous opportunity for the supply chain: • Safety and quality improvement • Waste and cost reduction • Consistency and clarity of approach, requirements and documentation • Reduction of multiple oversight n International cooperation to drive forward deliverables that are implemented A Global business requires Global solutions

Quality System Standards – based on ISO 9001 -2000 n 9100 – Aerospace Quality Management System Standard cornerstone of our initial focus • Defines “what” – not “how” • Published jointly in Europe, Americas & Asia-Pacific • Reduces variation across the supply chain n Complementary standards for • Repair Stations – 9110 • Distributors/Stockists – 9120 …Sets the standard

…. into action n n Checklists for auditors - 9101, - 9111, - 9121 Industry Controlled Other-Party (ICOP) oversight program for consistent implementation – 9104 • • • n Registrars Auditors Training Supported by a web hosted database (OASIS) Improving quality performance and reducing costs

…and product integrity n Requirements to directly raise product integrity · First Article Inspection – 9102 · Variation Management of Key Characteristics – 9103 · Non-conformance Management – 9131 · Data Matrix Quality Requirements for Parts Marking – 9132 · Harmonized NDT Personnel Qualification · Global Supplier Risk Management – 9134 · Other work in progress – software, direct shipment & delivery, operator self verification, sampling plans, supplier performance metrics… Agenda for change pursued with constancy of purpose

Implementation! n IAQG members agree to use standards internally and to flow requirements to suppliers • One voice • Minimize variation • Shared resources • Reduced duplication and waste . . . levels of implementation exceeds 90% and rising

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