ALLTRADE TOOLS LLC
Alltrade Overview • • • Established in 1979 Privately held Offices and affiliates located globally Global distribution Reputation for innovation, flexibility and speed to market Preferred vendor to leading North American retailers and distributors
Global Facilities U. K. Germany China Shanghai Jinhua Long Beach, CA Taiwan Taipei Taichung India Australia New Zealand
Global Facilities New Zealand Shanghai, China Taipei, Taiwan Thailand Long Beach, CA Headquarters & Distribution Center Taichung, Taiwan Australia
Product Lines • • Air Compressors Air Tools & Accessories Flashlights Generators Hand Tools Installer/Loaner Tool Kits Lift & Garage Equipment – – Creepers Jack Stands Shop Stools • • • Power Tools & Accessories Pressure Washers Specialty Tools Tool Sets Tool Storage Wash & Wax – Waxers/Polishers – Vacuums
Packaging High Impact Packaging • Trilingual • Features & benefits • Specifications • Usage photos • UL / ETL certificate details* • Warranty information • 800 # for product support * where applicable
Brands
Distribution/Partners
Robust Research & Development • Multi-million dollar annual R & D budget • Significant annual investment in tooling and new merchandise concepts • Develops products with unique features, and ergonomic designs that exceed user requirements • Owns or licenses more than 100 patents
Quality Control & Testing • Robust and rigid quality control system maintained throughout all internal and contract manufacturing and assembly facilities • $500 K investment in specialized testing equipment • QC team of technicians and inspectors • On-site test labs in Alltrade
Customer Service & Support • Dedicated Customer Care Agents • Toll Free Support • Sales and Technical Support / Warranty Administration
Customer Service & Support Extensive Service Network 11, 000 Service Dealers and Independent Retailers 4 Distribution Centers for Parts Shipment
THANK YOU!