Air Technology Network PMO Develop America s Airmen Today

Air Technology Network PMO Develop America's Airmen Today. . . for Tomorrow VA-DOD Medical Interagency Satellite Training Program – Next Generation Philip J. -L. Westfall, Ph. D. Director, HQ AU OL-A DOD MIST-NG Project Co-Director Alex J. Autry, Jr. , M. A. Asst Director MIST Program Manager Integrity - Service - Excellence

Overview • • • Who are we? What is ITV? What are ATN, DETN, & GETN? Basics of MIST-NG

HQ Air University Education Operations & Communications • The ATN Program Management Office is a branch of HQ AU/A 3/6, and is a separate operating location at Wright. Patterson AFB, Ohio • Our mission is to promote, manage, and deliver instructional broadcasting for the Air Force’s distance learning programs and other DOD users of ITV

Home of the ATN Home of the Air Technology Network

Home of the ATN Home of the Defense Education & Training Network

Home of the ATN Home of Medical Interagency Satellite Training

Home of the ATN Pioneer & Team Lead of the Government Education & Training Network

HQ Air University OL-A Air Technology Network PMO DIRECTOR Dr. Philip Westfall ASSISTANT DIRECTOR CHIEF, INSTRUCTIONAL QUALITY Mr. Alex Autry CHIEF, OPERATIONS Mr. Joseph Kustra Personnel Authorized: 5 Civil Service Assigned: 5 CHIEF ENGINEER Mr. Clay Middlebrook NOC ENGINEER Mr. Glenn Kanak

Overview • • • Who are we? What is ITV? What are ATN, DETN, & GETN? Basics of MIST-NG

What is ITV? INTERACTIVE TELEVISION (ITV) – one-way video & two-way audio – via satellite ITV emulates the classroom at a distance

A Variety of Instructional Methods ü HD video & high-end graphics (overhead cameras, detailed PC screen displays, etc. ) ü Live, interactive learning exercises ü Teaching interviews ü Panel discussions ü Guest speakers ü Student interaction with the experts— standardized instruction ü Student-to-student interaction— enhanced in a classroom setting through audioconferencing & BYOD polling

Keep in mind Different types of aircraft. . . for different types of missions

Keep in mind Different types of media. . . for different types of learning objectives

As an instructor. . . If you had your choice. . . you would want one-on-one mentoring

As an instructor. . . But when you can’t, the next best thing. . . . is a classroom environment

As an instructor. . . And when you’re required to use distance learning, interactive television (ITV) by satellite can preserve that classroom environment very cost-effectively!

GATES GOVERNMENT ALLIANCE FOR TRAINING & EDUCATION BY SATELLITE Satellite—the best kept secret in the distance learning industry

So why the secret? • Satellite not frequently considered for distance learning—often considered exotic and expensive • Panacea syndrome—Web is the answer for all distance learning • Little awareness of the benefits of satellite technology • Some schools in Fed Gov model themselves after academic institutions that cannot use enterprise-wide solutions • Little awareness of its extensive use in corporate America and in Federal Government . . . so who IS using satellite?

Corporate Satellite Networks A. G. Edwards Georgia Pacific Microsoft Anheuser-Busch Harley-Davidson Orkin Bank of America Hewlett-Packard Pfizer Boeing Home Depot Safeway Caterpillar HUD Southern CO Channel One Intel Square D Cisco JCPenny Staples Dillards Kroger State Farm Edward Jones Lowe’s SYDA Federal Express Macy’s Unisys Ford Mc. Donald’s Wachovia Bank GE Medical Merrill Lynch Wal-Mart The larger the enterprise, the more efficient satellite becomes

Government Satellite Networks AFRC CMS (HHS) SSA ANG DOJ USAF ARNG FAA US ARMY BLM (DOI) FBI USN CDC (HHS) NASA VA

An Effective Distance Learning Medium ü Inexpensive course development ü Inexpensive delivery for medium-to-large audiences ü Inexpensive downlink equipment ü And like the in-residence classroom, ITV integrates well with online media

Overview • • • Who are we? What is ITV? What are ATN, DETN, & GETN? Basics of MIST-NG

Air Technology Network 2 HD & 5 SD Channels 10 Broadcast Centers 204 Earth Stations 324 Classrooms in CONUS, Europe, West. Pac, & SWA Galaxy 17 91. 0°W DISA GCDS ATTV (2) Wright-Pat AFB OH NOC BRTV Buckley AFB CO ANTV Andrews AFB MD GBS Gateway Norfolk VA KETV Keesler AFB MS GBS Gateway Hawaii Terrestrial T-1 connection Broadcasting Center DRTV Dobbins ARB GA RRTV Robins AFB GA AUTV Maxwell AFB AL TYWN Tyndall AFB FL

UNITED KINGDOM RAF Mildenhall Western Europe GERMANY Ramstein AB Spangdahlem AB ITALY Aviano AB WGS-3 - 12°W TURKEY Incirlik AB

Western Pacific SOUTH KOREA Kunsan AB Osan AB JAPAN Kadena AB Misawa AB Yokota AB GUAM Andersen AFB WGS-1 – 175°E

Southwest Asia JORDAN Azraq AB AFGHANISTAN Bagram AB Kandahar AB Shindand KUWAIT Ali Al Salem AB BAHRAIN Manama ? WGS-2 - 60°E QATAR Al Udeid AB UNITED ARAB EMIRATES Al Dhafra AB OMAN Thumrait AB Currently Unavailable

Defense Education & Training Network Galaxy 17 91. 0°W 4 HD & 5 SD Channels 13 Broadcast Centers 390 Earth Stations ATTV (2) Wright-Pat AFB OH 667 Classrooms in CONUS, Europe, NOC West. Pac, & SWA BRTV Buckley AFB CO TRADOC Bridge ANG TECTV MCGHEE TYSON AFB, TN AMEDDC&S JB San Antonio TX KETV Keesler AFB MS GBS Gateway Hawaii Terrestrial T-1 connection Broadcasting Center ANTV Andrews AFB MD GBS Gateway Norfolk VA Ft Eustis VA DRTV Dobbins ARB GA RRTV Robins AFB GA AUTV Maxwell AFB AL TYWN Tyndall AFB FL

GETN 4 Uplinks shared by 10 agencies reaching over 1, 100 locations Galaxy 17 91. 0°W USAF Wright-Patterson AFB OH DOJ Columbia SC ANG Mc. Ghee Tyson ANGB TN FAA Oklahoma City OK Terrestrial T-1 connection Broadcasting Center

GETN Government Education & Training Network Defense Education & Training Network Contract Support

What are ITV’s major features? ü Commercially available technology ü Digital Video Broadcasting compression ü Selectable HD/SD quality, 16 x 9 aspect ratio ü Contracted network management ü Conditional access management ü Contracted maintenance

General Services Administration Custom SATCOM Solutions (CS 2) Contract No. GS 00 Q 12 NRD 4007

Digital Video Satellite Network Components dio & Au o Vide GEO SATELLITE SERVICE PROVIDER ITV CLASSROOM Cl as sr oo m A ud io Video & Audio Video BROADCAST STUDIO F/O or T-1 Link UPLINK HUB

Satellite Studio Equipment Downlink System Green Screen & Lighting CODEC HD Camera System Video Switcher Average installed cost: $150 K

Broadcast Center Terrestrial Link HDX 7000 -720 HD CODEC Ø Two for each BC-to-Hub terrestrial link Ø Allows for HD 720 p up to 4 Mbps transmission rate

Broadcast Center Video Bridge RMX 2000 M-P Conf Bridge Ø Allows bridging video from anywhere to anywhere, with any device Ø Allows for HD 1080 p, IP, PSTN, & ISDN links for multipoint conferencing or delivery of ITV

Linking VTC to ITV • ITV/VTC USED IN COMBINATION • Shared programming (bridging existing networks) • Guest speaker not at uplink facility (used as one-way) • Student has access only to VTC (used as one-way—quality permitting including Webcasting) -- Navy Learning Network*, Army TNET & Classroom XXI * Discontinued 22 Sep 13

Network Operations Center ü Posts schedules ü Schedules classrooms ü Initiates broadcasts ü Establishes audio connectivity ü Acts as help desk • Web Site: http: //detn. govdl. org • Help Desk: DSN: 986 -9292 Comm: 937 -656 -9292 UPLINK HUB

Audioconferencing Up to 9, 600 ports currently configured for 453 ü DSN, Vo. IP, PSTN ü Operator assisted screening or PIN access - Tier 1: Dial-in w/PIN, unattended - Tier 2: Dial-in w/PIN, help desk available - Tier 3: Auto-dial, help desk monitoring ü Reservation, Scheduling, and Billing Features

Broadcast Center Terrestrial Link GS 00 T 07 NSD 0008 Ø Links broadcast centers to uplink hub cost effectively—replaces need for multiple uplinks Ø T-1 s from BCs allow for up to 1. 5 Mbps transmission rate Ø T-3 capacity at hub allows for cost-effective wireline service for video & audio conferencing

Satellite Down Link Equipment Non-penetrating roof-mount ü 40” HD Flat Screen TV üDVD Recorder üCisco D 9865 D Satellite Receiver üAT Products audio conference unit & mics Average installed cost: $7, 900 40

Next Generation: Cisco D 9865 • Integrated Receiver Decoder (IRD)--the heart of the satellite broadcast system • Receives digital television signal and converts it into analog audio and video signals for display on television monitor (16: 9 HD & SD 4: 3 ratios) • IP data port (10 Mbps) - streams IP video or file transfer to desktop

GETN Audioconferencing System Harvard ELITE AT 2001 üSimple, push-to-talk, multipoint conferencing üSingle phone line üFree, open exchange üOne mic for every two students

OCONUS Link through DECC NOC Haivision™ Makito™ HD encoder Defense Enterprise Computing Centers

Amino A 140 IPTV Set Top Box • IPTV Set Top Box (STB)--the heart of the satellite GBS broadcast system to OCONUS • Receives IP HD television signal and converts it into analog audio and video signals for display on HDTV monitor

Site Coordinator Responsibilities ü Maintain accurate POC information ü Ensure room is reserved & ready for broadcast ü Receive & distribute course materials if required ü Provide attendance numbers ü Provide short orientation about DETN to site facilitator or students if required ü Turn on TV NLT 30 minutes before broadcast time (should see CNN) & 30 -15 minutes prior, should see intro slide ü If two-way audio is required, bridge should be connected 30 -15 minutes prior ü If program doesn’t begin on schedule, call help desk

Satellite Downlink – On GETN Home Channel Always on 46

Satellite Downlink – Scheduled Programming At 1300 EDT: SAMMC Presents: Work Related Asthma: Recognition & Diagnosis 30 Minutes Prior to Start Time 47

Finding Programs http: //detn. govdl. org

Finding Programs

Finding By Source

Finding By Source

Course Information

Metrics How do we know how well we’re doing? 53

DETN Instructor Satisfaction Green: >/= 90% of members are satisfied Yellow: 71 -89% of members are satisfied Red:

DETN On-Time Starts Green: >/= 90% of all sites started on time Yellow: 81 -89% of all sites started on time Red:

DETN Monthly Student-Hours FY 14 Total: 212, 448 56 Westfall

DETN Monthly Student-Hours FY 15 Projected Total: 224, 737 57 Westfall

Cost per Student-Hour FY 14 Green: <$10 per student hour Yellow: $10 -20 per student hour Red: >$20 per student hour Measure Description: Report of annually computed cost efficiency of satellite broadcasting-total costs divided by total student hours per student (for Government and service or agency basis) 58 Westfall

Overview • • • Who are we? What is ITV? What are ATN, DETN, & GETN? Basics of MIST-NG

Basics of MIST What: • Public Law 107 -314 of the FY 03 Defense Authorization Act directed the DOD and VA to implement a Heath Care Incentive Fund • In 2005, the VA (as Lead Agent) proposed a joint agency, satellite based, educational channel using current medical content from the CDC, VA, DOD Services, and other providers • Grant of $2 M was approved and implementation started July 2006—VHA Employee Education System (EES), St Louis MO, with ATN PMO & Army Satellite Education Network • Army transferred operational oversight & MIST funding to ATN PMO—Defense Education & Training Network (DETN) founded

Basics of MIST Why • Increasing need to share medical information and training —rapidly and universally—using existing infrastructures • CME/CEU credits for selected programs • Offers access to very large segment of DOD population thanks to single hub (DETN) and compatible downlinks • Cost-effective—centrally funded, no local costs • Allows for rapid, cost-effective deployment of additional infrastructure where needed When & Where: • Programs are broadcast during duty days to sites across DOD, but only AF has rooms inside medical facilities— Army & Navy must rely on VTC systems not collocated with medical facilities

A few of our providers

Course offerings - Sample Titles • Veteran’s Administration - Our Turn To Serve – Welcoming Wounded Veterans - Hepatitis C - General Information - Post Traumatic Stress Disorder In Veterans - Stress and Aggression In The Workplace • Alabama Dept of Public Health - Vulnerable Populations - Building Competency in Health Care - Chronic Disease Self-Management - Diabetes & Hypertension - Fundamentals of HIV Prevention • Centers For Disease Control - The Diabetes Epidemic: Preventing the Preventable - Hospitals Response to Emergency Events - Mass Vaccination Clinics: A Reality Check - Immunization Update • DOD Titles - Annual Trauma Symposium (2 Days) – USN - Physician’s Assistant Recertification (5 Days) – US Army - Tobacco Cessation – US Army 63

Overview • • • Who are we? What is ITV? What are ATN, DETN, & GETN? Basics of MIST-NG

Basics of MIST-NG What: • In March 2013, a second proposal called “MIST-Next Generation” (MIST-NG) successfully submitted by ATN PMO (lead agent) & VHA EES & to secure $11, 868 K of which $7, 861 K was DOD’s share to do the following: – Greatly expand existing shared-training between DETN and VHA EES—encourage convergence on technology – Link major medical teaching institutions in DOD to DETN satellite hub – Add downlink classrooms to all remaining medical centers, hospitals, and clinics CONUS & OCONUS—currently only CONUS AF facilities have downlink classrooms. – Add IPTV desktop capability for short, non-interactive programs at all medical centers, hospitals, and clinics world-wide—and since IPTV installed at hubs, IPTV will be available for other DOD DL

Basics of MIST-NG Why • Need to increase training cost-effectiveness: MIST already succesful— 71 K student training hours at $2. 63 per student-hr—MIST-NG will yield estimated 4 -fold increase resulting in $0. 69 per student-hr cost avoidance of $173 M in CME/CEU training • Need to Expand reach: 108 med facilities CONUS & 47 OCONUS do not have connectivity • Need to increase training programs: AMEDD, SAMMC, FBCH, METC, WRNMMC, WAMC, USAFSAM, NMCSD, NMCP, NTTC, & DHHQ • Need to provide a blended learning environment: Need to reach desktops for shorter courses • Can support disaster recovery

Basics of MIST-NG How is it being managed? • VA/DOD Health Executive Council (HEC) has oversight of MIST-NG • General and financial & operational management conducted by ATN PMO Director, HQ Air University OL-A (HQ AU/OL-A), under HQ AU Education Operations & Logistics Directorate (HQ AU/A 3/6)—reports to DOD Co. Chair of VA-DOD HEC WG • Day-to-day management conducted by MIST Program Manager, under ATN PMO Director • After 2 years, out-year costs to be added to DOD’s POM supported by OASD(HA) (bandwidth, maintenance, & admin) • If POM not approved, MIST goes “Space A”

Basics of MIST-NG How will it work? • VA and CDC will provide both interactive and prerecorded content via satellite • Other DOD content providers ( 11 sources so far) will link via terrestrial T-1 lines to ATN hub • Content provided outside DOD will continue to be downlinked and rebroadcast via DETN hub • CME/CEU credits awarded by content providers • 17 Oct 13 VA Memo: EES to continue to grant non-VA learners and expand CEUs to co-sponsored DOD programs 68

Basics of MIST-NG How is it being executed? • Funding received by HQ AU on 27 Jun 13 • Planning meetings w/VA & w/DHHQ • Build advocacy from HQ down to local medical facility • Phase I: Establish broadcast capabilities with AMEDD, SAMMC, FBCH, METC, WRNMMC, WAMC, USAFSAM, NMCSD, NMCP, NTTC, & DHHQ—PMO will set up inbriefs, site surveys, installation, faculty training, & assist in planning content delivery • Phase 2: Install classroom downlinks at all remaining DOD facilities world-wide—PMO conducting site survey & site coordinator training & establish satellite connectivity OCONUS 69

Basics of MIST-NG How is it being executed? • Phase 3: Install IPTV capability at hub to reach all desktops DOD-wide • All phases starting together • Quarterly progress reports submitted to VA/DOD HEC 70

VA-DOD MIST Infrastructure Model Galaxy 18 Galaxy 17 2 HD Channels (DOD) DOD 11 DOD Broadcast Centers BROADCAST CENTERS Army Medical Department Center & School (AMEDDC&S); JB San Antonio TX 219 Classrooms San Antonio Military Medical Center SAMMC); JB San Antonio TX NOC Wright-Patterson AFB OH All Bases with IPTV Fort Belvoir Community Hospital (FBCH); Fort Belvoir VA HQ Defense Health (DHHQ); Falls Church VA in CONUS, Europe, Medical Education & Training Campus (METC); JB San Antonio TX VHA-EES Hub West. Pac, & SWA Navy Medical Center Portsmouth (NMCP): Portsmouth VA St Louis MO Navy Medical Center San Diego (NMCSD): San Diego CA Navy Trauma Training Center (NTTC); Los Angeles CA USAF School of Aerospace Medicine (USAFSAM), Wright-Patterson AFB OH Walter Reed National Military Medical Center (WRNMMC); Bethesda MD WOMACK Army Medical Center , Fort Bragg NC Terrestrial T-1 connection Broadcasting Center

UNITED KINGDOM RAF Alconbury RAF Croughton RAF Lakenheath RAF Menwith Hill RAF Mildenhall Western Europe BELGIUM USAG Brussels SHAPE PORTUGAL Lajes Field SPAIN NB Rota WGS-3 - 12°W GERMANY Geilenkirchen NB Katterbach Kaserne Landstuhl RMC Ramstein AB Rose Barracks Spangdahlem AB Storck Barracks USAG Baumholder USAG Grafenwoehr USAG Hohenfels USAG Kaiserslautern USAG Stuttgart USAG Wiesbaden ITALY Aviano AB Caserna Ederle NAS Sigonella NSA Naples TURKEY Incirlik AB GREECE NAS Souda Bay

Western Pacific SOUTH KOREA Camp Casey Camp Humphreys Camp Walker Kunsan AB Osan AB USAG Yongsan JAPAN Camp Zama FA Okinawa FA Sasebo FA Yokosuka Kadena AB MCAS Iwakuni Misawa AB NAS Atsugi Yokota AB GUAM Andersen AFB NB Guam WGS-1 – 175°E

Southwest Asia JORDAN Azraq AB AFGHANISTAN Bagram AB Kandahar AB Shindand KUWAIT Ali Al Salem AB BAHRAIN Manama ? WGS-2 - 60°E QATAR Al Udeid AB UNITED ARAB EMIRATES Al Dhafra AB OMAN Thumrait AB Currently Unavailable

Video to the Desk Top Global Content Delivery Service (GCDS) Ø Provides for HD video streaming to desktops DODwide through the NIPRNet Ø Funded by DISA—contracted to

ATN/DETN POCs MIST-NG Project Lead: Philip Westfall, Ph. D. , Director HQ Air University OL-A DSN: 674 -5480 Com: (937) 904 -5480 Mobile: (937) 902 -4572 E-mail: philip. westfall@afit. edu MIST Program Manager: Alex Autry, Asst Director & Chief Instr. Qual. HQ Air University OL-A DSN: 674 -5479 Com: (937) 904 -5479 Mobile: (937) 260 -0233 E-mail: alex. autry@afit. edu Network Engineer: Clay Middlebrook, Chief Engineer HQ Air University OL-A DSN: 674 -5482 Com: (937) 904 -5482 Mobile: (937) 212 -2202 E-mail: clay. middlebrook@afit. edu http: //detn. govdl. org 76

Questions?