AIM ACT Information Manager User Meeting Tips Training

AIM ACT Information Manager User Meeting: Tips, Training & Best Practices The UMR Perspective AIM User since 2002 ACT Enrollment Planners Conference: Pre-Conference Downtown Marriott, Chicago, IL July 19, 2006

Rolla, Missouri “In the Middle of Everywhere” l l Population: 17, 000 South-Central Missouri » » l l 95 miles to St. Louis 100 miles to Springfield 90 miles to Columbia 35 miles to Ft. Leonard Wood Top 100 U. S. Small Towns Not Overly Diverse » » » White persons 93. 2% African American 1. 5% American Indian and Alaska Native 0. 6% Asian-American 2. 4% Not reported: 2. 3%

What is UMR? l l l l A Top 50 Technological Research University +5600 students: 4300 Undergrad, 1300 Graduate 90% majoring in Engineering, Science, Comp. Sci. Ave. Student ACT/SAT: upper 8 -10% in nation +40% of Freshmen from upper 10% of HS class 24% Out of State Enrollment 96% 5 Year Average Placement Rate within 3 months of Grad Ave. Starting Salary in 2005: $49, 300

Undergraduate Demographics l Average Age: 21. 6 years old l Gender: » 23% Female » 77% Male l First Generation College Students: » 2005 -06: 37% l Residency: » Missouri Residents: 76% » Out-State Students: 24% l Ethnicity: » African-American: 4% » Asian-American: 3% » Caucasian: 83% » Hispanic: 2% » Native-American: 1% » Non-resident, International: 2% » Not Disclosed: 5%

UMR's Academic Major Distribution by Headcount

Life as an Outlier

Concerning Student Interest Data Source: ACT 2004

Missouri’s 2004 Student Funnel for All Engineering Fields l l l High School Seniors: High School Graduates: ACT Testers/College Bound: Any Engineering Interest, all scores: Engineering Interest, +21 comp. score: 61, 378 57, 573 42, 862 1, 599 1, 102 (21 = MO average score / 50%) l Engineering Interest, +24 comp. score: 807 (24 = UM minimum for auto admission) l UMR’s Freshmen Engineering Majors from Missouri 520

Projected Change in High School Graduates 2002 -2012 +9 -11 +7 +11 +53 +12 -22 -17 -20 -4 -6 -11 +7 +20 +4 +5 -6 -8 +2 +7 -2 -8 -7 +4 -4 +3 -3 -3 -7 +3 +8 -1 -12 +6 +13 -10 -2 -1 0 +10 +5 +3 -10 -3 -1 +2 +16 +9 +9 -10 > 20 % +11% to +20% 0% to +10% Decreases STAMATS, 2005 NCES, 2004

SOURCE: WICHE 2004, KNOCKING AT THE COLLEGE DOOR

Enrollment Concerns & Challenges in 2000 l l l l l 8 Year Decline New Students (-700 students) 52% Graduation Rate 82% Retention Rate 22% Female Enrollment 4% Traditionally Underrepresented Minorities Only 1 New Degree Program (Computer Engineering) added to UMR’s Academic Portfolio in close to 15 years Industry Asking for MORE Graduates Declining Student Interest in Engineering, Computer Science, Physics, Chemistry, and Math A Fast Approaching Decline in Midwestern College-Bound Students

EM Plan Starts with an Assessment of the Strategic Plan l l l Where are Enrollment Management’s 3 R’s & Marketing’s 3 P’s ? If they are included in the Strategic Plan, determine if the goals were based on desire or data. Agreement on Assessment Indicators Must Happen » Each indicator must be measurable and addressed within the Enrollment Management Plan – Quality externally verified data is always preferred

Tweaking and Implementing the Enrollment Management Plan 1. 2. 3. Creation of a campus-wide Enrollment Development Team Phasing out of previous SEM team Restructuring EM division to include separate areas and champions for key Strategic Goals and Student Services » 4. 5. 6. 7. 8. 9. (New Student Orientation, Diversity Programs, Women’s Programs, Pre College Programs) Updating and Modifying the SEM strategic plan Creating Research and Assessment positions dedicated to enrollment reporting and retention research Using marketing research to implement specific messages to target audiences Reworking the web Redesigning the visual “look” and “image” of UMR (Loud and Proud campaign) Re-evaluating the data sources and management systems

EM OBJECTIVE: Building Campus coalitions through the use of data to drive Strategic Investments l l Helping a Campus Define Enrollment Priorities Support for new programs » a School of Business/business programs – – – Architectural engineering Environmental engineering Biochemical engineering Teacher Education Programs with Math & Science Focus Technical Communication Interdisciplinary Degrees in Engineering and Arts & Sciences » 17 Graduate Certificates – MS in Biology (Ph. D coming) l Assist with Prioritizing New Facilities – – Residence Halls Student Union Recreational Facilities Wet Lab Building for Biology

Impact of a Data-Driven Enrollment Plan l AY 2005 -06 » 5602 Students l l 21% increase over the 4626 students in Fall 2000; 28% increase in new students since Fall 2000 (1581 in 2005, 1239 in 2000) » Much of our undergraduate growth will now be due to increased retention rates. We set all-time high retention (87%) and graduation rates (64%) in AY 2005 -06 » 91% of courses taught on-campus » 9% of courses taught through distance ed

Due to Low Market Interest in STEM Majors, UMR Embraced a Segmentation and Communication Strategy to Increase Enrollment by Improving the Yield of Admitted Undergraduate Applicants who Enroll FS 2000 FS 2001 FS 2003 FS 2005 4 TH WEEK CENSUS Beginning Freshmen 42% 696 43% 715 51% 897 50% 914 w/ Admit to Enroll Yield % 61% New Transfers 195 62% 231 73% 281 96% 312 TOTAL 891 946 1178 1226

UMR ENROLLMENT

Enrollment by Academic Quality

University of Missouri - Rolla Geographic Origin of All Students - Fall 2005 WASHINGTON 35 MONTANA NORTH DAKOTA 5 5 OREGON MAINE MINNESOTA VT 19 3 WISCONSIN IDAHO SOUTH DAKOTA 4 WYOMING PENNSYLVANIA IOWA NEBRASKA 43 UTAH 1 3 21 NEVADA 25 123 MISSOURI VIRGINIA 16 KENTUCKY 3875 15 47 DC WV 5 10 KANSAS CALIFORNIA 10 17 369 14 OHIO IN ILLINOIS COLORADO 17 ARIZONA OKLAHOMA 51 NEW MEXICO 6 SO. CAROLINA ARKANSAS 72 TEXAS 91 2 LA 7 23 DE 2 MD 5 DC 1 Legend GEORGIA ALABAMA NJ 4 9 MS RI 7 NO. CAROLINA TENNESSEE 10 MA 10 CT NEW YORK MICHIGAN 7 6 14 4 2 4 NH 14 5 50 or more students 10 – 49 students 13 9 ALASKA 1 - 9 students FL All Students, Totals No students 1 HAWAII United States 5, 063 Other Countries 539 Total 5, 602 Note: Geographic Origin is defined as student's legal residence at time of original admission to UMR. Source: Integrated Postsecondary Education Data System (IPEDS) frozen files, end of 4 th week of classes. VIRGIN ISLANDS 1 PUERTO RICO 1

Success in Growing Diversity

Improving Student Success l Retention Rates 2005 » » l General Student Body: Female Students: Minority Students: CAMPUS GOAL: 87% (82% 2001) 88% 89% 90% Graduation Rates 2005 » » General Student Body: Female Students: Minority Students: CAMPUS GOAL: 64% (52% 2001) 71% 60% 70%

Enrollment Concerns & Challenges in 2000 l l l l l 8 Year Decline New Students (-700 students) 52% Graduation Rate 82% Retention Rate 22% Female Enrollment 4% Traditionally Underrepresented Minorities Only 1 New UG Degree Program (Computer Engineering) added to UMR’s Academic Portfolio in about 10 years Industry Asking for MORE Graduates Declining Student Interest in Engineering, Computer Science, Physics, Chemistry, and Math A Fast Approaching Decline in Midwestern College-Bound Students

Enrollment Status & Challenges in 2005 -06 l l l l l 5 Year Growth Pattern in all Strategic Plan Areas 64% Graduation Rate (UMR Record) 87% Retention Rate (UMR Record) 24% Female Enrollment (+230 new students) 5 Year Increase (+978 students) New School of Management, 8 new Mission Based Degree Programs and 17 Graduate Certificate Programs Industry STILL Asking for MORE Graduates FURTHER Declines in Students Interested in Engineering, Computer Science, Physics, Chemistry, and Math degrees/careers A MUCH FASTER Approaching Decline in Midwestern College-Bound Students

A Campus-Wide Use Strategy for AIM & EIS Implementation, Training & Maintenance

2001 EM DATA PROJECT GOAL: Give Campus Academic Units Easy Access to Student Market Data to Encourage More Active, Data-driven Involvement in the New Student Recruitment Process

CHALLENGES l l l Academic Departments wanted to be more involved in the University’s recruitment efforts, but had little direct access to prospective student databases. Accessing, segmenting and analyzing prospective Student Information and available ACT tested student data from the campus ERP was cumbersome and virtually impossible for most faculty and staff. Buy and implement new data toolsets during a 17% reduction in operational budgets due to state funding reductions

Departments wanted a set of “easy -to-use” tools for retrieving data and making reports for: 1. 2. 3. 4. 5. 6. strategic planning assessing the viability of new majors recruiting new majors awarding of departmental scholarships finding new, market viable majors for UMR measuring future viability of under enrolled programs 7. market data for accreditation reports, funding proposals & new program proposals

TOOLSETS CHOOSEN AIM l EIS l EMT Connect 2 (AIM Interface) l Online HTML Version of Traditional Admission Funnel Reports l

Strategic Planning Applications EIS & AIM: l l l l l Fit Gap Analysis of Academic Program Offerings New Program Student Market Assessments Accreditation and Program Viability Reviews Scholarship and Pricing Strategies Retention Programs and At-Risk Student Assessment Designing and Pricing New Residence Halls Establishing Need for and Designing New Recreation Center Assessment of Varsity and Intramural Sport Offerings Assessment of Summer Camp Offerings

Rachel Morris Enrollment Management Data, Reporting & Technology Coordinator

Implementation Strategy: How We Got Started • Installed AIM & EIS in every Admissions & Recruitment PC (including laptops) and each of Deans’ Offices. After installation; provided a short overview, and encourage them to “play” with it. Fall 2002 • Sent email training flyer to all deans, chairs, and directors of every campus department. Flyer gave a brief overview of what the AIM & EIS software could do for their departments. (see handout) • Started scheduling training in January 2003

Keys for Training l l l All participants have a laptop The trainer needs an lcd projector and laser pointer Try to limit the session to less than 10 participants Make the group run common queries and reports to ensure they understand how to use the program Build in time for each person to “play” while you supervise Send a follow-up email reminding the participants to use the program and how receive assistance if needed

FAQs for Campus Use l l l How does this help with recruitment? Does this replace People. Soft data? Why are the AIM student lists different than the admitted student lists? Can I break the system or ruin the database? How do you import the updated AIM Data?

#1 FAQ l How do you run reports and get the data out of AIM – for call lists or mailing lists?

CONSTANT REMINDERS ABOUT STUDENT INFORMATION SECURTY & INTEGRITY l Please note: All student information shared in the sessions and via the databases is to only be used for legitimate university purposes and cannot be shared with outside or unauthorized parties. The student information is considered confidential and federally protected by the Family Educational Rights and Privacy Act (FERPA) (20 U. S. C. § 1232 g; 34 CFR Part 99) standards.

Maintaining the Toolsets l l l Annually Remind Academic Leaders about the availability of the programs and need to install software on key faculty PCs Remind the Campus of When to Download Monthly Updates of AIM – using a shared drive for distribution Designing Refresher Courses and Follow-up Training is Needed

AY 2006 -07 Training Schedule l EIS, AIM, Connect 2 Training twice Monthly » Beginner and Refresher Sessions will start Fall 2006 l Sessions will consist of two 90 Minute Sessions » 90 minutes on how to use EIS & AIM » 90 Minutes on how to use Connect 2

Questions Contact Information: Jay Goff Dean of Enrollment Management goffjw@umr. edu 573 -341 -4378 Rachel Morris Enrollment Management Data, Reporting & Technology Coordinator rachelm@umr. edu 573 -341 -4452