Agenda What Cultures are you dealing with

Agenda

What Cultures are you dealing with?

Ignoring Culture Issues Consequences can be deadly!

What Problems are you facing?

International Projects

Globalization

Cultural Sensitivity

Lack of Cultural Awareness = Paying a Higher Price

Cultural Savvy

Which is more accurate in most cases?

Testimonial

Unnecessary Confusion = Slow Progress

Not the best Cultural Reaction

On Culture

American Culture

North American

North American

North American

North American

Obsolete Components

Chinese Culture

Chinese History

Chinese History

Chinese Gifts to the World

Chinese Culture

Languages

Confucian Precepts / Values

Mianzi (Face)

Guanxi

China

China

What does YES mean?

China

Kegi

Using Kegi

Yes & No? ? ?

Chinese Culture

The First Meeting

Avoid These!

Expect These!

Chinese Culture

Mandarin

Meals / Banquets

China - Other Items

China - Other Items

Potential Problem Areas

Modified Behaviors

Protecting a Bad Design

Indian Culture

Indian Head Shaking

India

India

Potential Problem Areas

Modified Behavior

Missed Opportunity for Cost Savings / Sales Increase

Lost Investment

Process Improvement?

Time Reduction = Lost Sales

The Philippines

The Philippines

The Philippines

The Philippines

The Philippines

Modified Behavior

Latin America

Latin America

Latin America

Latin America

Latin America

No Action - No Product

Quotation Problems

Regulatory Information

Vague Direction from Europe

Communication tips

MY Plan

Other Items

Applying Cultural Savvy

Applying Cultural Savvy

Best Investment

Questions