Advanced Distance Learning Tata Consultancy Services July 2003

Advanced Distance Learning Tata Consultancy Services July 2003

Asia’s Largest IT Services Company Our Reach. . . About us. . . • • Established in 1968 Over 20, 000 Consultants Over 80, 000 Person Years of Experience Revenue target exceeding $1 Billion this FY • • Operating in 55 Countries, with more than 800 Active Customers Dedicated Offshore Development centers for 27 Strategic Customers Global Presence – Over 125 Offices across 24 Countries 16 Centers in India across 45 Locations Our Accomplishments. . . n Ranked among Global Top 20 IT Consulting Companies (Consultants News, Washington, USA) n n 16 Centers assessed at SEI-CMM Level 5, all Centers certified at ISO 9001 World’s first PCMM-Level 4 Company – 4 Centres Assessed at PCMM Level 4 n Largest number of CQAs in the World n Largest Software R&D Centre in India To become a top 10 global consulting firm by 2010…

About the e. Learning Practice § We are one of the World’s largest Organization in the Custom Systems Development, e. Learning and Training Domain substantiated by: § Number of Training and e. Learning Projects Completed (Over 500) § Size of the Development Team (Over 500 specialty resources) § Number of Customers (Over 200 in the e. Learning Domain) § We are is one of the few integrated organizations having all the requisite certifications: § SEI-CMM Level 5, ISO 9001, Six Sigma Quality Model § AICC, SCORM and IMS standards compliance § The only custom e-learning company with SEI CMM Level 5 Rating § We have won several award winning engagements for our Training and e. Learning solutions including “Best Comprehensive Education Solution” at the 17 th Annual CODIE Awards. § Four Major Awards won in the last year spanning K-12, Corporate, University. § Dedicated Offshore Development Centers (Center of Excellence: e-Learning) § Mc. Graw Hill, Granada, Boeing, Qwest, L 100 We bring the Scale, Expertise, Stability and Credentials - an ideal Training Solutions Partner

Overview of our expertise Full Life Cycle Capabilities: n Training Needs Analysis n Infrastructure and Architecture Definition – LMS, Enterprise integration etc. n Training Content Development n Hosting, Delivery and Reporting Our Experience: n Corporate Training n K-12 n University and Continuing education n Government Representative List of Customers: n AIG, Citibank, Fidelity, GE Plastics, Honda, Mc. Graw Hill, NMDOL… n Barclays Bank, British Gas, BP, BT, Consignia, Intel, Lucent …

Training Spectrum n n n n Application Software and Process training Technical training Financial services training Soft-skills training Digital collaboration (real time) New hire induction and orientation training Product training Call center training

Examples - Software Training American Honda Finance § SCORM compliant, Interactive and multimedia based training system § Training of workforce across US and Canada on a new system § e. VOLV and inhouse tools as frame work for rapid development of delivery of training content § Works as Online Help Too § Application simulation with “sandbox” area § Training on 150 screens, about 1500 users § Deployed over Department intranet and internet

Examples - Software Training NBC Di. Carta Training § Interactive multimedia based training to train users on a new system § e. VOLV frame work for rapid development of delivery of training content § 2 hours of training covering major business processes § Application simulation with “sandbox” area § Features include: § High Quality Video § Audio § Text synchronized with video § Deployed over Department intranet and internet

Examples - Software Training New Mexico Department of Labor § Interactive multimedia based training to train users on a new system § e. VOLV frame work for rapid development of delivery of training content § Training on 250 screens covering 10 major business processes § Application simulation with “sandbox” area § Features include: § High Quality Video § Audio § Text synchronized with video § Deployed over Department intranet and internet

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