Administrative Services Division June 2010 Copyright

Administrative Services Division June 2010

© Copyright, Department of Motor Vehicles 2009. All rights reserved. This work is protected by U. S. Copyright Law. DMV owns the copyright of this work. Copyright law prohibits the following: (1) reproduction of the copyrighted work; (2) distribution of copies of the copyrighted work; (3) preparation of derivative works based upon the copyrighted work; (4) displaying the copyrighted work publicly; or (5) performing the copyrighted work publicly. All requests for permission to make copies of all or any part of this publication should be addressed to: Department of Motor Vehicles Legal Office P. O. Box 932382 Sacramento, CA 94232 -3820 Unauthorized reproduction prohibited

Vehicle Registration Cards and Receipts

Vehicle Registration Renewal Notice State of California Department of Motor Vehicles A Public Service Agency VEHICLE REGISTRATION RENEWAL NOTICE VIN MAKE XXXXXXXXX YR BODY TYPE XXXXXXX LICENSE PLATE AMOUNT DUE XXXX $XXXX To renew, just provide: DUE DATE XX/XX/XXXX FEES Renewal Fees RENEWAL VIA INTERNET OR TELEPHONE Your Renewal Identification Number is: 000000 VISIT WWW. DMV. CA. GOV OR CALL 1 -800 -921 -1117 ( see insert ) $ XXX $ XX REGISTRATION FEE LICENSE FEE (may be an income tax deduction) WEIGHT FEE SPECIAL PLATE FEE COUNTY / DISTRICT FEES OWNER RESPONSIBILITY FEE SMOG ABATEMENT FEE TOTAL DUE ON OR BEFORE XX/XX/XXX $ XXX Return by Mail OR $ XX TO FILE PLANNED NONOPERATION LATE PAYMENT PLANNED NONOPERATION POSTMARKED After xx/xx/xx through xx/xx/xx If you plan not to operate (PNO) this vehicle, please check the box and return the bottom part with your PNO payment. RENEWAL $ XXX After xx/xx/xx through xx/xx/xx AFTER XX/XX/XXXX PNO $ XXX NO PNO DETACH AND RETURN Planned Nonoperation 00000000000000000000 00 Change of Address ( see back ) 0000000000 LICENSE NUMBER For DMV Use Only 000000 MAKE XXXXXXX VIN XXXXXXXXX DMV USE DUE DATE AMOUNT DUE XX/XX/XXXXXXXXXXXXXXXXXXXXXXXXXXXX $ XXX MAKE PAYMENT TO : DMV RENEWAL P. O. BOX 942879 SACRAMENTO CA 94297 - 0897 0123012301230123012301230123012302 Unauthorized reproduction prohibited Page 1 CLETS Vehicle Registration Workbook

Validated Registration Card Resulting from Renewal by Mail REGISTRATION VALID FROM LICENSE NUMBER XX/XX/XXXX TO XX/XX/XXXX AUTO TYPE XX XXXXXXX VEHICLE IDENTIFICATION NUMBER XXXXXXXXX CYLS. BODY TYPE MODEL XX XX/XX/XXXX X X X XXXX 2. XX *YR Yr. Model XX XXXX TOTAL FEES PAID $ XXXXXXXXXXXXX STATE OF CALIFORNIA DEPARTMENT OF MOTOR VEHICLES X XXXXX VALIDATED REGISTRATION CARD XXXX REGISTERED OWNER – PLEASE NOTE The date your vehicle registration expires is indicated on the top of this card. If you do not receive a renewal notice, contact the Department of Motor Vehicles (DMV). You must do this on or before the expiration date or penalties will be due in accordance with Vehicle Code Sections 9552 -9554. If you are cited for not registering your vehicle, the court may impose a fine. IMPORTANT: California law requires that evidence of financial responsibility, e. g. , liability insurance, be carried in a vehicle at all times and be presented to a peace officer upon request or when involved in a motor vehicle accident. Failure to provide or maintain evidence of financial responsibility will result in the suspension of vehicle registration. This card or a copy shall be kept in the vehicle for which it was issued. This requirement does not apply when the vehicle is left unattended. It need not be displayed, however, it must be presented to any peace officer upon demand. TRAINING DOCUMENT. NOT ACTUAL SIZE XXXXXXXXXXXXXXXXXXXXXXXXXXXXXX READ REVERSE SIDE-IMPORTANT INSTRUCTIONS 1. CLASS XXXXXXXXXXXXXXXXXXXXXXXXXX O W N E R L I E N H O L D E R DATE FIRST SOLD TYPE VEH MP AX WC UNLADEN/G/CGW DATE ISSUED R E G I S T E R E D MAKE XXXXXX 3. IMMEDIATELY notify DMV in person or by mail on the proper forms if: You change your address. You sell your vehicle. You are involved in an accident (whether or not it was your fault) when the damage is over $750, or any bodily injury or death occurs. 4. When writing to DMV, always give your full name, present address, vehicle make, vehicle license number and vehicle identification number. For more information visit our website at www. dmv. ca. gov or call 1 -800 -777 -0133. 17. 77 (Rev. 08/2006) Unauthorized reproduction prohibited Page 2 CLETS Vehicle Registration Workbook

Validated Registration Card Resulting from DMV Automation FRONT State of California Department of Motor Vehicles A Public Service Agency THIS VALIDATED REGISTRATION CARD OR A FACSIMILE COPY IS TO BE KEPT WITH THE VEHICLE FOR WHICH IT IS ISSUED. THIS REQUIREMENT DOES NOT APPLY WHEN THE VEHICLE IS LEFT UNATTENDED. IT NEED NOT BE DISPLAYED. PRESENT IT TO ANY PEACE OFFICER UPON DEMAND. IF YOU DO NOT RECEIVE A RENEWAL NOTICE, USE THIS FORM TO PAY YOUR RENEWAL FEES OR NOTIFY THE DEPARTMENT OF MOTOR VEHICLES OF THE PLANNED NON‑OPERATIONAL STATUS (PNO) OF A STORED VEHICLE. RENEWAL FEES MUST BE PAID ON OR BEFORE THE REGISTRATION EXPIRATION DATE OR PENALTIES WILL BE DUE PURSUANT TO CALIFORNIA VEHICLE CODE SECTIONS 9552 ‑ 9554. EVIDENCE OF LIABILITY INSURANCE FROM YOUR INSURANCE COMPANY MUST BE PROVIDED TO THE DEPARTMENT WITH THE PAYMENT OF RENEWAL FEES. EVIDENCE OF LIABILITY INSURANCE IS NOT REQUIRED WITH REGISTRATION RENEWAL OF OFF ‑HIGHWAY VEHICLES, TRAILERS, VESSELS, OR IF YOU FILE A PNO ON THE VEHICLE. WHEN WRITING TO DMV, ALWAYS GIVE YOUR FULL NAME, PRESENT ADDRESS, AND THE VEHICLE MAKE, LICENSE, AND IDENTIFICATION NUMBERS. DO NOT DETACH ‑ REGISTERED OWNER INFORMATION ******** State of California Department of Motor Vehicles A Public Service Agency REGISTRATION CARD VALID FROM: XX/XX/XXXX TO: XX/XX/XXXX MAKE YR MODEL YR 1 ST SOLD VLF CLASS *YR TYP VEH TYPE LICENSE NUMBER XXXXXXX XX XXXXX XXX XX/XX/XX XX XXXXXXXXXXX AX WC UNLADEN/G/CGW BODY TYPE MODEL MP MO VEHICLE ID NUMBER X X TYPE VEHICLE USE DATE ISSUED CC/ALCO DT FEE RECVD PIC STICKER ISSUED XXXXXX XX/X/XX X XXXX XX/XX/XXX PR EXP DATE: REGISTERED OWNER AMOUNT PAID XXXXXXXXXXXXXXXXXXXXXXXXXX XXXXXXXXXXXXX XXXXX $ XXX. XX AMOUNT DUE AMOUNT RECVD $ XXXX. XX CASH : XXXX. XX CHCK : XXXX. XX CRDT : XXXX. XX LIENHOLDER XXXXXXXXXXXXXXXXXXXXXXXXXX XXXXXXX *** TRAINING *** XXX 999 XX XXXXXXX XX TTC XXXXXX XX XXXXXXX Unauthorized reproduction prohibited Page 3 CLETS Vehicle Registration Workbook

BACK VEHICLE REGISTRATION AND DRIVER LICENSE INFORMATION Immediately notify DMV when you change your address, sell your vehicle, or are involved in an accident causing injury, death, or over $750 in damage. California law requires that evidence of financial responsibility, e. g. , liability insurance, be carried in a vehicle at all times and presented to a peace officer upon request or when involved in a motor vehicle accident. Involvement in an uninsured reportable accident will result in the suspension of your driver license. In addition, failure to provide or maintain evidence of financial responsibility will result in the suspension of vehicle registration. To request forms, make an appointment or for information, you may contact DMV at www. dmv. ca. gov or call 1 -800 -777 -0133. You may also write DMV at: Vehicle Registration Financial Responsibility (concerning vehicle registration) Driver License Financial Responsibility (concerning driver license) P. O. Box 942869, Sacramento, CA 94269 -0001 P. O. Box 825391, Sacramento, CA 94232 -5391 P. O. Box 942890, Sacramento, CA 94290 -0001 P. O. Box 942884, Sacramento, CA 94284 -0001 NOTE: Vehicle Registration Financial responsibility Services are not available at DMV field offices. VESSEL INFORMATION Vessel owners are required to notify the Department of Motor Vehicles in person or in writing, at P. O. Box 942869, Sacramento, CA 94269 -0001 a. Upon sale of vessel and/or change of address b. Upon documentation of vessel. c. if the vessel is destroyed, lost or abandoned (in any manner), return this document with the Certificate of Ownership to DMV. In addition, vessel owners should notify a local law enforcement agency upon the theft of a vessel, and must report the recovery of a vessel. Unauthorized reproduction prohibited Page 4 CLETS Vehicle Registration Workbook

Validated Registration Card Issued from a Self Service Terminal FRONT Year Valid 01/1/2008 01/1/2009 4 AQC 222 3 VEHICLEIDNUMBER 9 12/20/2008 XXXXXXXXXXXXXXXXXXXXX CA XXXXX C A 09 4 AQC 222 License plate is the sticker number. BACK REGISTERED OWNER – PLEASE NOTE 1. The date your registration expires is indicated at the top left reverse side of this card, or, if you have filed Plan Nonoperation (PNO) status, your status date is reflected in the same location (note: if this document is a notice of Incomplete Renewal Receipt, no expiration date or status will be present). 2. If you do not receive a renewal notice, or an Invitation to Renew for a PNO vehicle(s), use this form to pay your renewal fees. You may call (800) 777 -0133 to request your current renewal fee amount. You must pay your renewal fees (or file PNO status) on or before your vehicles expiration date or penalties will be due in accordance with vehicle code sections 9552 -9554. If the annual retention fee for an environmental license plate is not paid, the plate will be canceled, the plate owner shall lose ownership and the letter and/or number configuration shall be come available for reassignment. Other laws, ordinances, or codes of your local jurisdiction may be applicable to your PNO vehicle. 3. If you are cited for not registering your vehicle, the court may impose a $50 -$100 fine. To avoid penalties you must pay fees by the due date even if you cannot provide smog certification and/or evidence of insurance. A registration card or facsimile copy is to be kept in the vehicle for which it is issued. This requirement does not apply when the vehicle is left unattended. It need not be displayed. Present it to any peace officer upon demand. 4. IMMEDIATELY notify DMV in person or by mail on the proper DMV forms when: a. You CHANGE YOUR ADDRESS b. You SELL YOUR VEHICLE c. You are INVOLVED IN AN ACCIDENT (whether or not it was your fault) when there was over $750 damage or any bodily injury or death. 5. When writing to DMV, always give your full name, present address, vehicle make, license, and identification number. IMPORTANT: California law requires that every driver or owner of a vehicle shall maintain liability insurance or another form of financial responsibility at all times. Written evidence of liability insurance must be carried in each vehicle and presented upon request to a peace officer or if you are involved in a motor vehicle accident. Unauthorized reproduction prohibited Page 5 CLETS Vehicle Registration Workbook

Registration Card Headquarter Issuance FRONT ONLY (no back) Unauthorized reproduction prohibited Page 6 CLETS Vehicle Registration Workbook

State of California Planned Non-Operation (PNO) Receipt FRONT Department of Motor Vehicles A Public Service Agency PLEASE RETAIN THIS PLANNED NON - OPERATIONAL (PNO) RECEIPT FOR THIS VEHICLE. THE PNO IS VALID UNTIL THE VEHICLE IS OPERATED OR REGISTRATION IS RENEWED. THE VEHICLE WILL RETAIN ITS CURRENT EXPIRATION DATE AND IF OPERATED DURING ANY PORTION OF ITS REGISTRATION YEAR, FULL YEAR RENEWAL FEES ARE DUE. ONLY WEIGHT FEES MAY BE PRO – RATED FOR COMMERCIAL VEHICLES. A PNO STATUS IS NOT A REGISTRATION. IF A VEHICLE WITH A PNO STATUS IS OPERATED, PARKED OR LEFT STANDING ON A PUBLIC STREET OR HIGHWAY, IT MAY BE SUBJECT TO CITATION. IF THIS VEHICLE WILL BE OPERATED, EVIDENCE OF FINANCIAL RESPONSIBILITY MUST BE PROVIDED TO THE DEPARTMENT WITH THE PAYMENT OF REGISTRATION FEES ON OR BEFORE THE DATE OF FIRST OPERATION. THESE IS NO GRACE PERIOD. IF REGISTRATION FEES ARE NOT PAID BEFORE THE VEHICLE IS OPERATED, PENALTIES MAY BE DUE PURSUANT TO CALIFORNIA VEHICLE CODE SECTIONS 9552 – 9554. FOR AN OHV, THE PENALTY IS 50 % OF THE REGISTRATION FEE PER VEHICLE CODE SECTION 38265. FEES AND OR PENALTIES PAID FOR FILLING THE PNO WILL NOT BE CREDITED TO ANY SUBSEQUENT RENEWAL FEES DUE. ******** DO NOT DETACH ‑ REGISTERED OWNER INFORMATION ******* State of California Department of Motor Vehicles A Public Service Agency PNO – REG DEFERRED MAKE YR MODEL YR 1 ST SOLD VLF CLASS *YR TYP VEH TYPE LICENSE NUMBER XXXXXXX XX XXXXX XXX XX/XX/XX XX XXXXXXX AX WC UNLADEN/G/CGW BODY TYPE MODEL MP MO VEHICLE ID NUMBER XX X X XXXXXXXXX TYPE VEHICLE USE DATE ISSUED CC/ALCO DT FEE RECVD PIC STICKER ISSUED XXXXXX XX/X/XX X XXXX XX/XX/XXX REG EXPIRES: REGISTERED OWNER AMOUNT PAID XXXXXXXXXXXXXXXXXXXXXXXXXX XXXXXXXXXXXXX XXXXX $ XXX. XX AMOUNT DUE AMOUNT RECVD $ XXXX. XX CASH : XXXX. XX CHCK : XXXX. XX CRDT : XXXX. XX LIENHOLDER XXXXXXXXXXXXXXXXXXXXXXXXXX XXXXXXX *** TRAINING *** XXX XX XXXXXXX XX XXXXXXX Unauthorized reproduction prohibited Page 7 CLETS Vehicle Registration Workbook

PNO Receipt BACK VEHICLE REGISTRATION AND DRIVER LICENSE INFORMATION Immediately notify DMV when you change your address, sell your vehicle, or are involved in an accident causing injury, death, or over $750 in damage. California law requires that evidence of financial responsibility, e. g. , liability insurance, be carried in a vehicle at all times and presented to a peace officer upon request or when involved in a motor vehicle accident. Involvement in an uninsured reportable accident will result in the suspension of your driver license. In addition, failure to provide or maintain evidence of financial responsibility will result in the suspension of vehicle registration. To request forms, make an appointment or for information, you may contact DMV at www. dmv. ca. gov or call 1 -800 -777 -0133. You may also write DMV at: Vehicle Registration Financial Responsibility (concerning vehicle registration) Driver License Financial Responsibility (concerning driver license) P. O. Box 942869, Sacramento, CA 94269 -0001 P. O. Box 825391, Sacramento, CA 94232 -5391 P. O. Box 942890, Sacramento, CA 94290 -0001 P. O. Box 942884, Sacramento, CA 94284 -0001 NOTE: Vehicle Registration Financial responsibility Services are not available at DMV field offices. VESSEL INFORMATION Vessel owners are required to notify the Department of Motor Vehicles in person or in writing, at P. O. Box 942869, Sacramento, CA 94269 -0001 a. Upon sale of vessel and/or change of address b. Upon documentation of vessel. c. if the vessel is destroyed, lost or abandoned (in any manner), return this document with the Certificate of Ownership to DMV. In addition, vessel owners should notify a local law enforcement agency upon the theft of a vessel, and must report the recovery of a vessel. Unauthorized reproduction prohibited Page 8 CLETS Vehicle Registration Workbook

Parking/Toll Evasion Citation Payment Receipt FRONT State of California ***CUSTOMRER RECEIPT COPY*** PARKING /TOLL EVASION CITATION PAYMENT Department of Motor Vehicles A Public Service Agency LICENSE: XXXXXXX PAGE: 01 OF 02 DATE ISSUED: XX/XX/XXX MAKE: XXXXXX VEHICLE ID NUMBER: XXXXXXX REGISTERED OWNER XXXXXXXXXXXXXXXXXXXXXXX XXX BAIL: AMOUNT PAID: XXXXX IN ORDER TO REDUCE THE POSSIBILITY OF IMPOUNDMENT (TOWING) OR IMMOBILIZATION (BOOTING) UNDER 22615 VC AND 22651. 7 VC, YOU MAY SEND A COPY OR THE EVIDENCE OF THIS RECEIPT TO THE PARKING PROCESSING AGENCY. TOWING OR BOOTING DOES NOT APPLY TO TOLL EVASION CITATIONS. CITATION NO. VIODATE AGENCY NAME AGENCY CODE BAIL DISPO XXXXX XX/XX/XXXXXXX XXXXXXXXX State of California Department of Motor Vehicles A Public Service Agency IMPORTANT AMOUNT PAID: XXXX LICENSE#: XXXXXXX *** DO NOT DETACH MAKE: XXXXXXX *** IMPORTANT PAGE: 02 OF 02 DATE ISSUED: XX/XX/XXXX UNTIL THE PARKING AND/OR TOLL AGENCY RECEIVES THE PAYMENT FROM DMV, THE CITATIONS SHOWN ON THIS RECEIPT WHICH HAVE BEEN PAID OR CLEARED WILL REMAIN OUTSTANDING ON AGENCY RECORDS. FOR PARKING CITATIONS: THERE MAY BE OTHER OUTSTANDING PARKING CITATIONS ON PARKING AGENCY RECORDS WHICH DO NOT SHOW ON DMV RECORDS. ACCUMULATION OF 5 OR MORE OUTSTANDING PARKING CITATIONS, INCLUDING THOSE WHICH HAVE BEEN PAID OR CLEARED AS SHOWN ON THIS RECEIPT, SUBJECTS YOUR VEHICLE TO IMPOUNDMENT (TOWING) OR IMMOBILIZATION (BOOTING). XXXXXX XXXXXXX Unauthorized reproduction prohibited Page 9 CLETS Vehicle Registration Workbook

Parking/Toll Evasion Citation Payment Receipt BACK VEHICLE REGISTRATION AND DRIVER LICENSE INFORMATION Immediately notify DMV when you change your address, sell your vehicle, or are involved in an accident causing injury, death, or over $750 in damage. California law requires that evidence of financial responsibility, e. g. , liability insurance, be carried in a vehicle at all times and presented to a peace officer upon request or when involved in a motor vehicle accident. Involvement in an uninsured reportable accident will result in the suspension of your driver license. In addition, failure to provide or maintain evidence of financial responsibility will result in the suspension of vehicle registration. To request forms, make an appointment or for information, you may contact DMV at www. dmv. ca. gov or call 1 -800 -777 -0133. You may also write DMV at: Vehicle Registration Financial Responsibility (concerning vehicle registration) Driver License Financial Responsibility (concerning driver license) P. O. Box 942869, Sacramento, CA 94269 -0001 P. O. Box 825391, Sacramento, CA 94232 -5391 P. O. Box 942890, Sacramento, CA 94290 -0001 P. O. Box 942884, Sacramento, CA 94284 -0001 NOTE: Vehicle Registration Financial responsibility Services are not available at DMV field offices. VESSEL INFORMATION Vessel owners are required to notify the Department of Motor Vehicles in person or in writing, at P. O. Box 942869, Sacramento, CA 94269 -0001 a. Upon sale of vessel and/or change of address b. Upon documentation of vessel. c. if the vessel is destroyed, lost or abandoned (in any manner), return this document with the Certificate of Ownership to DMV. In addition, vessel owners should notify a local law enforcement agency upon the theft of a vessel, and must report the recovery of a vessel. Unauthorized reproduction prohibited Page 10 CLETS Vehicle Registration Workbook

RDF In Process (RIP) Receipt FRONT State of California Department of Motor Vehicles A Public Service Agency TO OBTAIN 94269 -001. SUBMITTED PENALTIES A TTITLE OR REGISTRATION CAR, MAIL THE ATTACHED DOCUMENTS AND REQUESTED ITEMS TO: DMV, PO BOX 942869, SACRAMENTO, CA PENALTIES ARE DUE IF RENEWAL FEES ARE PAID AFTER THE EXPIRATION DATE. PLANNED NON-OPERATION (PNO) REQUESTS MUST BE WITHIN 90 DAYS OF THE EXPIRATION DATE (ON OR BEFORE THE EXPIRATION DATE FOR OFF-HIGHWAY VEHICLES) OR ALL FEES AND ARE DUE. FOR A DMV OFFICE APPOINTMENT, GO ONLINE AT WWW. DMV. CA. GOV OR CALL 1 -800 -777 -0133. XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX OFFICE ID (pages 59 -65) CLEARANCE INFORMATION (review items 1 -6) 1 2 WORK DATE TECHNICIAN ID 3 XXXXXX XX XXXXXXX 5 TYPE TRANSACTION CODE (Listed on pg. 54) PLATE # REPORT OF DEPOSIT OF FEES PAGE X OF X 6 SEQUENCE # 4 State of California Department of Motor Vehicles A Public Service Agency * INCOMPLETE APPLICATION**SEE ABOVE**THIS IS NOT AN OPERATING PERMIT * MAKE YR MODEL YR 1 ST SOLD VLF CLASS *YR TYP VEH TYPE LICENSE NUMBER XXXXXXX XX XXXXXXX BODY TYPE MODEL MP MO VEHICLE ID NUMBER XX XX XXXXXXXXX TYPE VEHICLE USE DATE ISSUED CC/ALCO DT FEE RECVD PIC STICKER ISSUED XXXXXX XX/X/XX XXXX XX/XX/XX X RDF REASONS: X X X X AMOUNT PAID XXXXXXXXXXXXX $ XXX. XX AMOUNT DUE AMOUNT RECVD R XXXXXXXXXXXXX CASH : XXXX. XX $ XXXX. XX / XXXXXXXXXXXXX O CHCK : XXXX. XX XXXXXXXXXXXXX CRDT : XXXX. XX XXXXXXXXXXXXX XXXXX L / O XX XX XXXXXXXXXXXXXXXXXXXXXXXXXX PR EXP DATE: XXXXXXXXXXXXX XXXXX XX/XX/XXX *** TRAINING *** XXX XX XXXXXXX XX XXXXXXX Unauthorized reproduction prohibited Page 11 CLETS Vehicle Registration Workbook

RDF In Process (RIP) Receipt BACK VEHICLE REGISTRATION AND DRIVER LICENSE INFORMATION Immediately notify DMV when you change your address, sell your vehicle, or are involved in an accident causing injury, death, or over $750 in damage. California law requires that evidence of financial responsibility, e. g. , liability insurance, be carried in a vehicle at all times and presented to a peace officer upon request or when involved in a motor vehicle accident. Involvement in an uninsured reportable accident will result in the suspension of your driver license. In addition, failure to provide or maintain evidence of financial responsibility will result in the suspension of vehicle registration. To request forms, make an appointment or for information, you may contact DMV at www. dmv. ca. gov or call 1 -800 -777 -0133. You may also write DMV at: Vehicle Registration Financial Responsibility (concerning vehicle registration) Driver License Financial Responsibility (concerning driver license) P. O. Box 942869, Sacramento, CA 94269 -0001 P. O. Box 825391, Sacramento, CA 94232 -5391 P. O. Box 942890, Sacramento, CA 94290 -0001 P. O. Box 942884, Sacramento, CA 94284 -0001 NOTE: Vehicle Registration Financial responsibility Services are not available at DMV field offices. VESSEL INFORMATION Vessel owners are required to notify the Department of Motor Vehicles in person or in writing, at P. O. Box 942869, Sacramento, CA 94269 -0001 a. Upon sale of vessel and/or change of address b. Upon documentation of vessel. c. if the vessel is destroyed, lost or abandoned (in any manner), return this document with the Certificate of Ownership to DMV. In addition, vessel owners should notify a local law enforcement agency upon the theft of a vessel, and must report the recovery of a vessel. Unauthorized reproduction prohibited Page 12 CLETS Vehicle Registration Workbook

Temporary Operating Permit (TOP) FRONT The Temporary Operating Permit (TOP/REG 19) has been revised to a two-part carbonless copy form. The new TOP (REG 19 F) is an accountable item which requires the issuing office to log and store the copies for two years from the date of issuance. The TOP includes a pre-printed prefix and serial number in the upper right corner and an area in the lower right corner to place a serialized sticker (REG 19 S). The TOP has a designated space to write the serialized sticker being issued. Plate or Temporary Identification Number Expiration Date (Is now “DAY” Specific) Pre-printed Prefix/Serial Number 3 Alpha, 7 Numeric Vehicle Identification Number (VIN) or Hull Identification Number (HIN) Handwritten Sticker Serial Number AAA 7777777 Vehicle Category Manufacturer Make Technician’s Signature Line Date Stamp Includes: • Office # • Work date • Technician’s ID Number Serialized Sticker Area “RECEIPT NO” (clearance information) CONSISTS OF: TYPE TRANSACTION CODE / OFFICE # / WORK DATE / TECHNICIAN ID# / SEQUENCE # / AMOUNT PAID Unauthorized reproduction prohibited Page 13 CLETS Vehicle Registration Workbook

Temporary Operating Permit (TOP) BACK Unauthorized reproduction prohibited Page 14 CLETS Vehicle Registration Workbook

Temporary Operating Permit (TOP) Validity and Security Features The operator of a vehicle displaying a TOP must be prepared to present documentation to law enforcement supporting the temporary status. (LEI MEMO 08 -07) NOTE: Older versions of the TOP (OLD REG 19 A) are valid through March 31, 2009. 7” AAA 1112227 5½” 6 M A E L P S 1 3 5 4 7777777 2 Examples not actual size 1 ” 7777777 1 3/4 ” 1. 2. This portion displays a pre-printed three position “Alpha” prefix followed by a seven position “Numeric” serial number. 2. 3. This is a silver serialized sticker that validates the permit. It displays a one position “Alpha” and a seven position “Numeric” serial number. 3. The sticker serial number is hand written on the TOP. 4. The sticker month must match the TOP month. 5. This is the year the TOP expires. 6. This is the day the TOP expires. Law Enforcement agencies may contact the Records Verifying Unit at 916 -657 -7558 to verify the validity of a Temporary Operating Permit. Unauthorized reproduction prohibited Page 15 CLETS Vehicle Registration Workbook

TOP Receipt Information State of California Department of Motor Vehicles A Public Service Agency TO OBTAIN 94269 -001. SUBMITTED PENALTIES A TITLE OR REGISTRATION CARD, MAIL THE ATTACHED DOCUMENTS AND REQUESTED ITEMS TO: DMV, PO BOX 942869, SACRAMENTO, CA PENALTIES ARE DUE IF RENEWAL FEES ARE PAID AFTER THE EXPIRATION DATE. PLANNED NON-OPERATION (PNO) REQUESTS MUST BE WITHIN 90 DAYS OF THE EXPIRATION DATE (ON OR BEFORE THE EXPIRATION DATE FOR OFF-HIGHWAY VEHICLES) OR ALL FEES AND ARE DUE. FOR A DMV OFFICE APPOINTMENT, GO ONLINE AT WWW. DMV. CA. GOV OR CALL 1 -800 -777 -0133. SMOG INSPECTION/CERTIFICATION REQUIRED * * * 1 OFFICE ID WORK DATE 2 TECHNICIAN ID 3 999 010209 33 0071 H 00 31 2 T 62476 PLE 5 TYPE TRANSACTION CODE (Page 54) PLATE # REPORT OF DEPOSIT OF FEES PAGE 1 OF 1 6 4 SEQUENCE # State of California Department of Motor Vehicles A Public Service Agency * INCOMPLETE APPLICATION**SEE ABOVE**THIS IS NOT AN OPERATING PERMIT * XXXX XX XXX MAKE YR MODEL YR 1 ST SOLD VLF CLASS *YR TYPE VEH TYPE LICENSE NUMBER TOYT 31 2 T 62476 SFG 1234562 XX BODY TYPE MODEL MP MO VEHICLE/VESSEL ID NUMBER PK JT 4 RN 34 D 7 CEXAMPLE XX/XX/XX XX/XX/XX X TYPE VEHICLE/VESSEL USE DATE ISSUED CC/ALCO DT FEE RECVD PIC STICKER ISSUED COMMERCIAL RDF REASONS: AMOUNT PAID SMITH R / O CASH : XXXX. XX $ AMOUNT DUE AMOUNT RECVD #1 #3 #2 236. 00 CHCK : 236. 00 CRDT : 24789 ANYWHERE #6 $ #4 XXXXX PR EXP DATE: 11/31/2008 Q 1003092 L / O XXXXX #1 #2 #3 *** TRAINING *** 999 33 0023600 0071 CS 010209 Unauthorized reproduction prohibited 2 T 62476 Page 17 PLE CLETS Vehicle Registration Workbook

Vehicle Moving Permit (One Day Moving Permit) 1 2 3 4 5 Unauthorized reproduction prohibited Page 18 CLETS Vehicle Registration Workbook

Suspense In Process (SIP) Receipt FRONT Half Sheet of DMV Paper State of California Department of Motor Vehicles A Public Service Agency *** REG EXP: 00/00/00 SUSPENSE CUSTOMER COPY *** MAKE YR MODEL YR 1 ST SOLD VLF CLASS *YR TYP VEH TYPE LICENSE NUMBER XXXXXXX XX XXXXX XXX XX/XX/XX XX XXXXXXXXXXX AX WC UNLADEN/G/CGW BODY TYPE MODEL MP MO VEHICLE ID NUMBER X X TYPE VEHICLE USE DATE ISSUED CC/ALCO DT FEE RECVD PIC XXXXXX XX/X/XX X SUSPENSE TO: REGISTERED OWNER AMOUNT PAID XXXXXXXXXXXXXXXXXXXXXXXXXX XXXXXXXXXXXXX XXXXX $ XXX. XX AMOUNT DUE AMOUNT RECVD $ XXXX. XX CASH : XXXX. XX CHCK : XXXX. XX CRDT : XXXX. XX LIENHOLDER XXXXXXXXXXXXXXXXXXXXXXXXXX XXXXXXX *** TRAINING *** XXX XX XXXXXXX XX XXXXXXX A Temporary Operating Permit is often issued on a “Suspense” receipt. TRN 1234567 5698321 7777777 Unauthorized reproduction prohibited Page 19 CLETS Vehicle Registration Workbook

Suspense In Process (SIP) Receipt BACK Half Sheet of DMV Paper VEHICLE REGISTRATION AND DRIVER LICENSE INFORMATION Immediately notify DMV when you change your address, sell your vehicle, or are involved in an accident causing injury, death, or over $750 in damage. California law requires that evidence of financial responsibility, e. g. , liability insurance, be carried in a vehicle at all times and presented to a peace officer upon request or when involved in a motor vehicle accident. Involvement in an uninsured reportable accident will result in the suspension of your driver license. In addition, failure to provide or maintain evidence of financial responsibility will result in the suspension of vehicle registration. To request forms, make an appointment or for information, you may contact DMV at www. dmv. ca. gov or call 1 -800 -777 -0133. You may also write DMV at: Vehicle Registration Financial Responsibility (concerning vehicle registration) Driver License Financial Responsibility (concerning driver license) P. O. Box 942869, Sacramento, CA 94269 -0001 P. O. Box 825391, Sacramento, CA 94232 -5391 P. O. Box 942890, Sacramento, CA 94290 -0001 P. O. Box 942884, Sacramento, CA 94284 -0001 NOTE: Vehicle Registration Financial responsibility Services are not available at DMV field offices. VESSEL INFORMATION Vessel owners are required to notify the Department of Motor Vehicles in person or in writing, at P. O. Box 942869, Sacramento, CA 94269 -0001 a. Upon sale of vessel and/or change of address b. Upon documentation of vessel. c. if the vessel is destroyed, lost or abandoned (in any manner), return this document with the Certificate of Ownership to DMV. In addition, vessel owners should notify a local law enforcement agency upon theft of a vessel, and must report the recovery of a vessel. Unauthorized reproduction prohibited Page 20 CLETS Vehicle Registration Workbook

Suspense In Process Receipt (SIP) With a Sticker Issued FRONT State of California Half Sheet of DMV Paper Department of Motor Vehicles A Public Service Agency *** REG EXP: 00/00/00 SUSPENSE CUSTOMER COPY *** MAKE YR MODEL YR 1 ST SOLD VLF CLASS *YR TYP VEH TYPE LICENSE NUMBER XXXXXXX XX XXXXX XXX XX/XX/XX XX XXXXXXXXXXX AX WC UNLADEN/G/CGW BODY TYPE MODEL MP MO VEHICLE ID NUMBER X X TYPE VEHICLE USE DATE ISSUED CC/ALCO DT FEE RECVD PIC XXXXXX XX/X/XX X SUSPENSE TO: REGISTERED OWNER AMOUNT PAID XXXXXXXXXXXXXXXXXXXXXXXXXX XXXXXXXXXXXXX XXXXX NEW LIC/STKR: XXXX $ XXX. XX AMOUNT DUE AMOUNT RECVD $ XXXX. XX CASH : XXXX. XX CHCK : XXXX. XX CRDT : XXXX. XX LIENHOLDER XXXXXXXXXXXXXXXXXXXXXXXXXX XXXXXXX *** TRAINING *** XXX XX XXXXXXX XX XXXXXXX This document shows a sticker has been issued. When you have a suspense receipt, check above the “AMOUNT DUE: ” section to see if any plates or stickers were issued. 1 Unauthorized reproduction prohibited Page 21 CLETS Vehicle Registration Workbook

Suspense In Process Receipt (SIP) With a Sticker Issued BACK Half Sheet of DMV Paper VEHICLE REGISTRATION AND DRIVER LICENSE INFORMATION Immediately notify DMV when you change your address, sell your vehicle, or are involved in an accident causing injury, death, or over $750 in damage. California law requires that evidence of financial responsibility, e. g. , liability insurance, be carried in a vehicle at all times and presented to a peace officer upon request or when involved in a motor vehicle accident. Involvement in an uninsured reportable accident will result in the suspension of your driver license. In addition, failure to provide or maintain evidence of financial responsibility will result in the suspension of vehicle registration. To request forms, make an appointment or for information, you may contact DMV at www. dmv. ca. gov or call 1 -800 -777 -0133. You may also write DMV at: Vehicle Registration Financial Responsibility (concerning vehicle registration) Driver License Financial Responsibility (concerning driver license) P. O. Box 942869, Sacramento, CA 94269 -0001 P. O. Box 825391, Sacramento, CA 94232 -5391 P. O. Box 942890, Sacramento, CA 94290 -0001 P. O. Box 942884, Sacramento, CA 94284 -0001 NOTE: Vehicle Registration Financial responsibility Services are not available at DMV field offices. VESSEL INFORMATION Vessel owners are required to notify the Department of Motor Vehicles in person or in writing, at P. O. Box 942869, Sacramento, CA 94269 -0001 a. Upon sale of vessel and/or change of address b. Upon documentation of vessel. c. if the vessel is destroyed, lost or abandoned (in any manner), return this document with the Certificate of Ownership to DMV. In addition, vessel owners should notify a local law enforcement agency upon theft of a vessel, and must report the recovery of a vessel. Unauthorized reproduction prohibited Page 22 CLETS Vehicle Registration Workbook

Non-Automated RDF Receipt FRONT State of California Department of Motor Vehicles A Public Service Agency 1 ***REPORT OF DEPOSIT OF FEES*** TRNG *CUSTOMRER COPY* NON AUTOMATED TRANSACTION DATE ISSUED VEH ID/VESSEL HULL NUMBER XX/XX/XXX LICENSE/CF NUMBER XXXXXXXXX AMOUNT DUE AMOUNT RECVD XXXX. XX - CASH XXXX. XX - CHCK XXXX. XX - CRDT XXXX. XX AMOUNT PAID DT FEE RCVD XXX. XX 2 XXXX XX/XX/XXX ******************** *** THIS IS NOT AN OPERATING PERMIT ********************* REASON X XXXXXX XXXXX X State of California Department of Motor Vehicles A Public Service Agency RETURN THE ATTACHED DOCUMENTS AND REQUESTED ITEMS TO ANY DMV TO OBTAIN TITLE/OR REGISTRATION CARD. PENALTIES ARE COLLECTED ON RENEWAL FEES PAID AFTER THE EXPIRATION DATE. PLANNED NON OPERATION (PNO) STATUS MUST BE REQUESTED WITHIN 90 DAYS AFTER THE EXPIRATION DATE OR ALL FEES AND PENALTIES ARE DUE. CALL 1 -800 -777 -0133 FOR AN APPOINTMENT OR MAIL DOCUMENTS TO: PO BOX 932345 SACRAMENTO, CA 94232. 3 XXXXXXXXXXXXX * * * 4 XXXXXX XXXXX X Unauthorized reproduction prohibited Page 23 CLETS Vehicle Registration Workbook

Non-Automated RDF Receipt BACK VEHICLE REGISTRATION AND DRIVER LICENSE INFORMATION Immediately notify DMV when you change your address, sell your vehicle, or are involved in an accident causing injury, death, or over $750 in damage. California law requires that evidence of financial responsibility, e. g. , liability insurance, be carried in a vehicle at all times and presented to a peace officer upon request or when involved in a motor vehicle accident. Involvement in an uninsured reportable accident will result in the suspension of your driver license. In addition, failure to provide or maintain evidence of financial responsibility will result in the suspension of vehicle registration. To request forms, make an appointment or for information, you may contact DMV at www. dmv. ca. gov or call 1 -800 -777 -0133. You may also write DMV at: Vehicle Registration Financial Responsibility (concerning vehicle registration) Driver License Financial Responsibility (concerning driver license) P. O. Box 942869, Sacramento, CA 94269 -0001 P. O. Box 825391, Sacramento, CA 94232 -5391 P. O. Box 942890, Sacramento, CA 94290 -0001 P. O. Box 942884, Sacramento, CA 94284 -0001 NOTE: Vehicle Registration Financial responsibility Services are not available at DMV field offices. VESSEL INFORMATION Vessel owners are required to notify the Department of Motor Vehicles in person or in writing, at P. O. Box 942869, Sacramento, CA 94269 -0001 a. Upon sale of vessel and/or change of address b. Upon documentation of vessel. c. if the vessel is destroyed, lost or abandoned (in any manner), return this document with the Certificate of Ownership to DMV. In addition, vessel owners should notify a local law enforcement agency upon the theft of a vessel, and must report the recovery of a vessel. Unauthorized reproduction prohibited Page 24 CLETS Vehicle Registration Workbook

Non-Automated Suspense Receipt FRONT Half Sheet of DMV Paper State of California Department of Motor Vehicles A Public Service Agency ***REPORT OF DEPOSIT OF FEES*** TRNG *CUSTOMRER COPY* NON AUTOMATED TRANSACTION DATE ISSUED XX/XX/XXX AMOUNT DUE XXXX. XX VEH ID/VESSEL HULL NUMBER LICENSE/CF NUMBER XXXXXXXXX AMOUNT RECVD XXXX. XX - CASH XXXX. XX - CHCK XXXX. XX - CRDT XXXX AMOUNT PAID DT FEE RCVD XXX. XX OTHER XX/XX/XXX ID INFO: SUSPENSE TO: XX RSN: XXXXXXXXXXXXX XX XXX XXXXX X Unauthorized reproduction prohibited Page 25 CLETS Vehicle Registration Workbook

Non-Automated Suspense Receipt BACK Half Sheet of DMV Paper VEHICLE REGISTRATION AND DRIVER LICENSE INFORMATION Immediately notify DMV when you change your address, sell your vehicle, or are involved in an accident causing injury, death, or over $750 in damage. California law requires that evidence of financial responsibility, e. g. , liability insurance, be carried in a vehicle at all times and presented to a peace officer upon request or when involved in a motor vehicle accident. Involvement in an uninsured reportable accident will result in the suspension of your driver license. In addition, failure to provide or maintain evidence of financial responsibility will result in the suspension of vehicle registration. To request forms, make an appointment or for information, you may contact DMV at www. dmv. ca. gov or call 1 -800 -777 -0133. You may also write DMV at: Vehicle Registration Financial Responsibility (concerning vehicle registration) Driver License Financial Responsibility (concerning driver license) P. O. Box 942869, Sacramento, CA 94269 -0001 P. O. Box 825391, Sacramento, CA 94232 -5391 P. O. Box 942890, Sacramento, CA 94290 -0001 P. O. Box 942884, Sacramento, CA 94284 -0001 NOTE: Vehicle Registration Financial responsibility Services are not available at DMV field offices. VESSEL INFORMATION Vessel owners are required to notify the Department of Motor Vehicles in person or in writing, at P. O. Box 942869, Sacramento, CA 94269 -0001 a. Upon sale of vessel and/or change of address b. Upon documentation of vessel. c. if the vessel is destroyed, lost or abandoned (in any manner), return this document with the Certificate of Ownership to DMV. In addition, vessel owners should notify a local law enforcement agency upon theft of a vessel, and must report the recovery of a vessel. Unauthorized reproduction prohibited Page 26 CLETS Vehicle Registration Workbook

Vehicle Registration Printouts

Response Fields: Printout Format (1) DATE: (2) TIME: (3) REG VALID FROM: TO: (4) LIC#: (5) YRMD: (6) MAKE: (7) BTM: (8) VIN: (9) R/O: (10) ADD: (11) CITY: (12) CC: (13) ZIP# (14) SOLD: (15) RCID: (16) OCID: (17) LOCD: (18 ) L/O (19) CITY: (20) TYPE: (21) POWR: (22) AXLE: (23) WGHT: (24) VEH: (25) BODY: (26) CLAS: (27) * -YR (28) GVW: CERT IND: OPERATING WGHT: WGT IND: CERTIFICATION DATE: (29) REC STATUS: (30) CLEARANCE INFORMATION RECORDS: OFFICE WORK DATE TECH/ID SEQ# VALUE FICHE DATE TTC MORE DATE: TIME: (31) PENDING MASTER FILE RECORD LIC#: YRMD: MAKE: R/O: ZIP#: SOLD: (32) RCID: L/O: TYPE: POWR: VEH: END Unauthorized reproduction prohibited BTM: ADD: LOCD: CITY: BODY: Page 29 VIN: CITY: C. C. : ZIP: CLAS: CLETS Vehicle Registration Workbook

Commercial Vehicle Weight Information Owners of commercial motor vehicles with an unladen weight of 6, 001 pounds or more are required to declare the maximum operating weight of their vehicles with a load. Operators of more than 10, 000 pounds are required to display a weight decal to reflect the highest declared gross weight or gross operating weight for CVRA vehicles. Decals indicate the highest *GVW/CGW at which the vehicle may be operated and are required to be displayed on both sides of the vehicle visible to law enforcement. Weight Range Chart Weight Decal GVW/CGW Range Decal # Issued 10, 000 -15, 000 15 45, 001 -50, 000 50 15. 001 -20, 000 20 50, 001 -54, 999 54 20, 001 -26, 000 26 55, 000 -60, 000 60 26, 001 -30, 000 30 60, 001 -65, 000 65 30, 001 -35, 000 35 65, 001 -70, 000 70 35, 001 -40, 000 40 70, 001 -75, 000 75 40, 001 -45, 000 45 75, 001 -80, 000 80 CA DMV 2011 G= Gross Vehicle Weight (GVW) C= Combined Gross Vehicle (CGW) Example: TYPE: 31 POWR: D AXLE: 3 WGHT: 14630 VEH : 37 BODY: G CLAS: VB *-YR: 97 GVW: M CERT IND: C OPERATING WGHT: 75000 WGT IND: C CERTIFICATION DATE: 06102001 REC STATUS: *GVW/CGW = Declared Gross Vehicle Weight (GVW) - The weight that equals the total unladen weight of the vehicle plus the weight of the heaviest load that will be transported on the vehicle. (Vehicles that haul a load, but do not pull another vehicle. ) Declared Combined Gross Vehicle Weight (CGW) - The weight that equals the total unladen weight of the combination of vehicles (motor truck and trailer), plus the heaviest load that will be transported by that combination. (Vehicles that pull another vehicle. ) Unauthorized reproduction prohibited Page 30 CLETS Vehicle Registration Workbook

Registration Printout Guide Response Fields 1 DATE: Date the record was obtained. 2 TIME: 3 REG VALID FROM: TO: Expiration date. 4 LIC #: 5 YRMD: Year model of vehicle. 6 MAKE: Make abbreviation of vehicle. 7 BTM: Body type model abbreviation of vehicle. 8 VIN: Vehicle identification number of vehicle. 9 R/O: Registered owner’s name. 10 ADD: Registered owner’s address. 11 CITY: Registered owner’s city. 12 CC: Registered owner’s county code. 13 ZIP#: Registered owner’s ZIP code. 14 SOLD: Year or date vehicle was first sold. 15 RCID: Date registration card was issued. 16 OCID: Date ownership certificate was issued. 17 LOCD: Identifies the transaction documents issued. 18 L/O : Legal owner’s name and address. 19 CITY: Legal owner’s city. 20 TYPE: Code identifies the kind of license plate on the vehicle. 21 POWR: Identifies the vehicle’s motive power. 22 AXLE: Number of axles on vehicle. 23 WGHT: Unladen weight. GVW will display for commercial vehicles (see response field 28) 24 VEH: Code indicating type of vehicle and status (“new”, “used”, “nonresident”, etc). 25 BODY: Code for vehicle type description. 26 CLAS: Code identifies the vehicle’s value or purchase price. 27 *YR: Year vehicle’s “CLASS” code was established or changed. Time the record was obtained. License plate number of vehicle. Unauthorized reproduction prohibited Page 31 CLETS Vehicle Registration Workbook

Registration Printout Guide Response Fields 28 GVW: Code corresponding with declared weight. (Displays on some commercial vehicles. ) 29 CERT IND: Describes how Registered owner certified. 30 OPERATING WGHT: Maximum weight declared (over 10, 000 requires weight decal) 31 WGT IND: “G” = Gross Vehicle Weight; “C” = Combined Gross Vehicle Weight 32 CERTIFICATION DATE: Date Registered owner certified current weight. 33 (See pg 30 for additional information of the above response fields. ) 34 29 30 CLEARANCE INFORMATION RECORDS: A history of transactions processed on the REC STATUS: Vehicle’s current and historical information. vehicle, as follows: OFFICE: Office number that processed the transaction. WORK DATE: Date transaction was processed. TECH/ID: Identification number of technician that keyed transaction. SEQ #: Sequential number of the transaction keyed by technician. VALUE: Amount of money paid or credit on file for the transaction. FICHE DATE: Date “clearance information record” was removed from record and placed on microfiche. TTC: 31 Type Transaction Code for the transaction processed. (see pg 54) PENDING MASTER FILE RECORD: Temporary record information displays on incomplete transactions. Pending information is deleted upon completion of transaction. (see pg 62) 32 RCID: Date that the incomplete transaction receipt was given to the customer. Unauthorized reproduction prohibited Page 32 CLETS Vehicle Registration Workbook

Printout #1 START DATE: 05/15/09 TIME: 06: 02 STEP # 1 STEP # 2 STEP # 3 REG VALID FROM: 11/14/07 TO 11/14/08 LIC#: 4 EQX 993 YRMD: 01 MAKE: CAD BTM: SD VIN: 1 XVEHICLEIDNUMBER R/O: HENDERSON DANIEL, OR HENDERSON THELMA, 2820 SAN JOSE WAY, SACRAMENTO CC: 34 ZIP#: 95817 SOLD: 00/00/01 RCID: 09/06/07 OCID: 11/17/01 LOCD: 0 TYPE: 11 POWR G VEH: 12 BODY: 0 CLAS: EN STEP # 4 REC STATUS: 08/17/2008 RENEWAL NOTICE EXTRACTED 05/28/05 PREV LIC 1 JQM 409 RELEASE OF LIABILITY (REG. 138) RECEIPT DATE: 12/09/08 TRANSFER DATE: 11/22/08 SELL PRICE: 000050 BUYER: HARTENBURGER, ROY, 2415 1 ST AVE CITY: SACRAMENTO SELLER: NOT THE SAME AS ON FILE CLEARANCE INFORMATION RECORDS: OFFICE WORK DATE TECH/ID SEQ # VALUE FICHE DATE TTC 592 10/28/01 33 0141 00175. 00 00/00/00 A 00 141 08/30/02 A 6 1242 00162. 00 00/00/00 POT 142 09/16/03 01 2757 00149. 00 00/00/00 POT 144 09/03/03 32 0184 00149. 00 PRIOR SUSPENSE 144 08/31/04 B 9 1310 00153. 00 00/00/00 F 10 592 05/28/05 14 0012 00008. 00 00/00/00 H 00 146 09/31/05 25 6876 00116. 00 00/00/00 POT 140 09/20/06 40 3343 00098. 00 00/00/00 POT 141 08/07/06 50 0765 00098. 00 PRIOR SUSPENSE 142 09/06/07 31 3749 00081. 00 00/00/00 POT END Unauthorized reproduction prohibited Page 33 CLETS Vehicle Registration Workbook

Printout #2 START DATE: 09/04/09 TIME: 11: 28 STEP # 1 STEP # 2 REG VALID FROM: 02/28/08 TO 02/28/09 STEP # 3 LIC#: 4 YQ 1854 YRMD: 04 MAK: FORD BTM: PK VIN: 2 XVEHICLEIDNUMBER R/O : SHOMAN TRISHA, 724 LINDEN DR CITY: SAN FRANCISCO C. C. : 38 ZIP#: 94102 SOLD: 00/00/00 RCID: 06/07/08 OCID: 06/21/08 LOCD: 3 TYPE: 31 POWR: G VEH: 37 BODY: P CLAS: CM *-YR: 05 STEP # 4 REC STATUS: 03/29/09 DELINQUENT NOTICE EXTRACTED 06/09/08 SMOG DUE 02/28/09 OPEN COLLECTION ACCT – EVID USE 09/20/06 PREV LIC FUNONE CLEARANCE INFORMATION RECORDS: OFFICE WORK DATE TECH/ID SEQ # VALUE FICHE DATE TTC 604 02/12/05 B 7 0001 00188. 00 00/00/00 B 00 143 02/20/06 25 0027 00117. 00 00/00/00 POT 504 09/20/06 31 0101 00015. 00 00/00/00 H 00 143 01/15/07 25 0027 00101. 00 00/00/00 POT 143 02/01/08 25 0027 00092. 00 00/00/00 POT 503 06/07/08 A 7 0013 00123. 00 00/00/00 F 00 504 05/29/08 H 3 0024 00123. 00 PRIOR SUSPENSE END Unauthorized reproduction prohibited Page 34 CLETS Vehicle Registration Workbook

Printout #3 START DATE: 09/22/09 TIME: 10: 25 STEP # 1 STEP # 2 REG VALID FROM: 06/08/08 TO 06/08/09 STEP # 3 LIC#: FANFAIR YRMD: 06 MAKE: OLDS BTM: SD VIN: VEHICLEIDNUMBER 3 X R/O : BARBER MARILEE, 7890 HOPE ST CITY: LOS ANGELES C. C. : 19 ZIP#: 90207 SOLD: 00/00/06 RCID: 06/07/08 OCID: 06/15/06 LOCD: 9 TYPE: 69 POWR: G VEH: 12 BODY: 0 CLAS: DH STEP # 4 REC STATUS: SMOG DUE 06/08/11 TIP OFC: 508 D: 09/20/09 ID/S: A 40032 T: F 00 CLEARANCE INFORMATION RECORDS: OFFICE WORK DATE TECH/ID SEQ # 508 06/07/06 25 0037 501 05/25/07 A 4 0024 508 06/08/08 C 3 0015 END VALUE 00523. 00 00350. 00 00175. 00 FICHE DATE 00/00/00 TTC A 00 H 00 REGISTRATION CARD PRESENTED BY THE OPERATOR REGISTRATION CARD VALID FROM: / 08 / 2009 TO: 06 / 08 / 2010 06 MAKE OLDS YR MODEL YR 1 ST SOLD 2006 BODY TYPE MODEL SD G 2006 MP LW TYPE VEHICLE USE TYPE VEH 120 FANFAIR LIC VEHICLE ID NU VEHICLEIDNUMBER 3 X 09/20/09 CC / ALCO 19 09/20/09 DT FEE RECVD 9 REGISTERED OWNER PIC STICK H 0000001 PR EXP DATE: 06 / 08 / 09 AMOUNT PAID COLBERT BILL HENRY OR COLBERT BELLA 11401 W WASHINGTON BLVD CULVER CITY CA TYPE LIC 69 MO DATE ISSUED AUTOMOBILE VLF CLASS DH $ AMOUNT DUE 201. 00 CASH : CHCK : CRDT : AMOUNT RECVD $ 201. 00 90066 LIENHOLDER F 00 Unauthorized reproduction prohibited 508 A 4 0020100 0032 CS Page 35 F 00 092009 11 FANFAIR CLETS Vehicle Registration Workbook R 3 X

Printout #4 START DATE: 05/17/09 TIME: 10: 29 STEP # 1 STEP # 2 STEP # 3 REG VALID FROM: 07/26/07 TO 07/26/08 LIC#: 2 RQC 857 YRMD: 02 MAKE: CHRY BTM: SD VIN: VEHICLEIDNUMBER 4 X R/O: JOHNSON ROBERT, OR JOHNSON MATTHEW, OR JOHNSON SUSAN, 7215 APPLE TREE DR CITY: LA MIRADA C. C. 19 ZIP#: 90638 SOLD: 00/00/02 RCID: 10/02/08 OCID: 10/15/08 LOCD: 5 TYPE: 11 POWR: G VEH: 12 BODY: 0 CLAS: BR*-YR: 05 STEP # 4 REC STATUS: 09/23/2008 DELINQUENT NOTICE EXTRACTED 07/26/06 SMOG DUE 07/26/08 SIP OFC: 185 D: 03/05/09 ID/S: MP 0333 T: H 05 V: 0006500 R: 07 RT: R 1 CLEARANCE INFORMATION RECORDS: OFFICE WORK DATE TECH/ID SEQ # VALUE FICHE DATE TTC 145 05/19/03 95 0840 00051. 00 05/22/02 POT F 01 11/20/03 C 4 0317 00010. 00 11/23/02 H 00 F 01 11/06/03 13 0258 00010. 00 PRIOR SUSPENSE 142 06/26/04 03 0463 00042. 00 06/27/03 POT 180 10/08/05 27 0018 00036. 00 10/10/04 J 00 691 09/23/05 C 6 0007 00036. 00 PRIOR SUSPENSE C 38 11/07/05 5 R 0016 00079. 00 11/14/04 F 00 C 38 10/14/05 5 V 0003 00079. 00 PRIOR SUSPENSE C 38 08/04/06 5 V 0007 00057. 00 08/08/05 H 05 142 07/27/07 13 0015 00057. 00 07/31/06 POT 185 10/02/08 0 P 0001 00000. 00 10/04/07 K 00 10/14/2005 -ODOMETER: 118, 828 MILES ACTUAL MILES DATE: 05/17/09 TIME: 10: 29 PENDING MASTER FILE RECORD LIC#: YRMD: 02 MAKE: CHRY BTM: SD VIN: VEHICLEIDNUMBER 4 X R/O: JOHNSON ROBERT, OR JOHNSON MATTHEW, OR JOHNSON SUSAN, 7215 APPLE TREE DR CITY: LA MIRADA C. C. 19 ZIP#: 90638 SOLD: 00/00/02 RCID: 03/05/09 LOCD: 0 TYPE: 11 POWR: G VEH: 12 BODY: 0 CLAS: AB *-YR: 05 END Use the information on the next page with this printout. Unauthorized reproduction prohibited Page 36 CLETS Vehicle Registration Workbook

Printout #4 The operator has this receipt in their possession * * * SUSPENSE CUSTOMER COPY * * * MAKE CHRY YR MODEL 2002 BODY TYPE MODEL SD G REG EXP: 00 / 00 YR 1 ST SOLD 2002 MP KX TYPE VEHICLE USE VLF CLASS *YR AB 12 2005 TYPE VEH TYPE LIC 11 2 RQC 857 MO LIC VEHICLE ID NU VEHICLEIDNUMBER 4 X DATE ISSUED AUTOMOBILE 10/05/08 SUSPENSE REASONS: VERIFY RECORDS CC / ALCO 19 10/05/08 DT FEE RECVD PIC 0 SUSPENSE TO: R 1 REGISTERED OWNER AMOUNT PAID JOHNSON ROBERT OR JOHNSON MATTHEW OR JOHNSON SUSAN 7215 APPLE TREE DR LA MIRADA CA 90638 $ AMOUNT DUE 65. 00 CASH : CHCK : CRDT : AMOUNT RECVD $ 65. 00 LIENHOLDER H 05 185 MP 0006500 0333 CS H 05 030509 11 2 RQC 85 Relevant Questions 1. Was a sticker issued with this suspense receipt? Yes or No 2. Where is this paperwork going? Headquarters Complex in Sacramento ______________________________________ 3. Does this operator require a permit? Unauthorized reproduction prohibited Yes or No Page 37 CLETS Vehicle Registration Workbook

Printout #5 START DATE: 02/02/09 TIME: 16: 38 STEP # 1 PNO VALID FROM: 02/02/08 STEP # 2 REG VALID FROM: 02/02/07 TO 02/02/08 STEP # 3 LIC#: 3 PQA 675 YRMD: 99 MAKE: MAZD BTM: 2 D VIN: VEHICLEIDNUMBR 645 R/O: RAMEY JOHN, 5150 LITTLE TREE DR CITY: MENDOCINO C. C. : 23 ZIP#: 95437 RCID: 02/02/08 OCID: 10/26/00 LOCD: 9 TYPE: 11 POWR: G VEH: 17 BODY: 0 CLAS: AR *-YR: 00 STEP # 4 REC STATUS: SMOG DUE 02/02/09 PNO-REGISTRATION DEFERRED RIP OFC: 999 D: 02/02/09 ID/S: C 70005 T: H 00 V: 0010500 R: 0 CLEARANCE INFORMATION RECORDS: OFFICE WORKDATE TECH/ID SEQ # VALUE FICHE DATE 591 09/27/00 A 7 0013 00123. 00 00/00/00 592 01/02/01 07 0042 00043. 00 00/00/00 607 03/31/01 35 0003 00062. 00 00/00/00 504 01/31/04 B 4 0119 00039. 00 00/00/00 143 02/01/05 27 0452 00039. 00 00/00/00 143 01/28/06 35 0532 00039. 00 00/00/00 142 02/01/07 03 0785 00039. 00 00/00/00 145 02/02/08 52 2391 00010. 00 00/00/00 TTC F 00 H 05 H 00 POT PNO DATE: 02/02/09 TIME: 16: 38 PENDING MASTER FILE RECORD LIC#: YRMD: 99 MAKE: MAZD BTM: 2 D VIN: VEHICLEIDNUMBR 645 R/O : RAMEY JOHN, 5150 LITTLE TREE DR CITY: MENDOCINO C. C. : 23 ZIP#: 95437 RCID: 02/02/09 LOCD: 0 TYPE: 11 POWR: G VEH : 17 BODY: 0 CLAS: AR *-YR: 00 END Use the information on the next page with this printout. Unauthorized reproduction prohibited Page 38 CLETS Vehicle Registration Workbook

Printout #5 RETURN THE ATTACHED DOCUMENTS AND REQUESTED ITEMS TO ANY DMV TO OBTAIN A TITLE/OR REGISTRATION CARD. PENALTIES ARE RENEWAL FEES PAID AFTER THE EXPIRATION DATE. PLANNED NON OPERATION (PNO) STATUS MUST BE REQUESTED WITHIN 90 DAY EXPIRATION DATE OR ALL FESS AND PENALTIES ARE DUE. CALL 1 -800 -777 -0133 FOR AN APPOINTMENT OR MAIL DOCUMENTS TO: PO SACRAMENTO, CA 94232. SMOG INSPECTION / CERTIFICATION REQUIRED * * * This information is also found in the “RIP” portion of the “REC STATUS: ” area of the printout. 999 020209 C 7 0005 H 00 11 3 PQA 675 645 REPORT OF DEPOSIT OF FEES PAGE 1 OF 1 Is this a valid permit? TRN 9897231 * INCOMPLETE APPLICATION**SEE ABOVE**THIS IS NOT AN OPERATING PERMIT * MAKE YR MODEL MAZD YR 1 ST SOLD 1986 BODY TYPE MODEL MP 2 D VLF CLASS TYPE VEH MO TYPE VEHICLE USE RDF REASONS: RAMEY JOHN 5150 LITTLE TREE DR CC / ALCO PIC 0 AMOUNT DUE 39. 00 DT FEE RECVD $ AMOUNT PAID 105. 00 CASH : CHCK : CRDT : T 3647523 95437 LIENHOLDER H 00 999 C 7 0010500 0005 CS Unauthorized reproduction prohibited LIC VEHICLE ID NU 23 REGISTERED OWNER TYPE LIC 3 PQA 675 VEHICLEIDNUMBR 645 DATE ISSUED AUTOMOBILE MENDOCINO CA AR H 00 020209 11 Page 39 3 PQA 675 645 CLETS Vehicle Registration Workbook

Review Exercise #1 Analyze the printout and answer the questions at the bottom of the page. DATE: 05/30/09 TIME: 15: 42 REG VALID FROM: 09/06/07 TO 09/06/08 LIC#: 3 MQW 598 YRMD: 02 MAKE: OLDS BTM: CP VIN: VEHICLEIDNUMBER 6 X R/O: KEYES RYAN, 3223 EDISON LN CITY: ANAHEIM C. C. : 30 ZIP#: 92718 SOLD: 00/00/02 RCID: 09/06/08 OCID: 04/10/08 LOCD: 9 TYPE: 11 POWR: G VEH: 12 BODY: 0 CLAS: CF *-YR: 06 REC STATUS: SMOG DUE 09/06/08 PNO-REGISTRATION DEFERRED RIP OFC: 501 D: 04/07/09 ID/S: C 20045 T: F 00 V: 016600 R: 0 11/10/02 PREV LIC 1 LQH 106 CLEARANCE INFORMATION RECORDS: OFFICE WORK DATE TECH/ID SEQ # VALUE FICHE DATE TTC 618 12/20/04 25 5007 00048. 00 12/22/02 H 00 591 12/27/04 B 7 0013 00523. 00 12/31/03 F 00 591 12/26/04 B 7 0016 00100. 00 PRIOR SUSPENSE 184 01/08/06 B 3 0006 00297. 00 01/10/05 F 00 591 12/17/05 25 0015 00080. 00 PRIOR SUSPENSE 591 09/06/07 07 0042 00343. 00 09/10/06 H 05 607 03/31/08 35 0003 00000. 00 04/02/07 J 00 145 09/06/08 52 2391 00010. 00 09/10/07 PNO DATE: 05/30/09 TIME: 15: 42 PENDING MASTER FILE RECORD LIC#: YRMD: 02 MAKE: OLDS BTM: CP VIN: VEHICLEIDNUMBER 6 X R/O: LONG, MANNY, 1623 ROSA RD CITY: FULLERTON C. C. : 30 ZIP#: 92833 SOLD: 00/00/02 RCID: 04/07/09 LOCD: 0 TYPE: 11 POWR: G VEH: 12 BODY: 0 CLAS: CF *-YR: 09 END 1. Is the expiration period valid? YES or NO 2002 Oldsmobile Coupe 2. Describe the vehicle. __________________________________ Ryan Keyes 3. Who is the Registered Owner of Record? ___________________________ R. I. P. 4. What “REC STATUS: ” is relevant to this inquiry? _____________________________________________________________________ 5. Describe the above “REC STATUS: ” Report of Deposit of Fee In Process: Office = 501, Workdate = 04/07/09, Tech ______________________________________________ID= C 2, SEQ# = 0045, TTC = F 00 (R/O Transfer, Value = $166. 00, RDF Reason = 0 (Smog) ______________________________________________ 6. What does the “PENDING MASTER FILE RECORD” tell you in this scenario? Manny Long started a transfer application and he must return with required items ______________________________________________ before DMV will complete the transfer for Manny. ______________________________________________ 7. Does this scenario require an operating permit? YES or NO The registration expired on 09/06/08. If YES, why? ______________________________________ Use the information on the next page with this printout. Unauthorized reproduction prohibited Page 40 CLETS Vehicle Registration Workbook

Review Exercise #1 RETURN THE ATTACHED DOCUMENTS AND REQUESTED ITEMS TO ANY DMV TO OBTAIN A TITLE/OR REGISTRATION CARD. PENALTIES ARE RENEWAL FEES PAID AFTER THE EXPIRATION DATE. PLANNED NON OPERATION (PNO) STATUS MUST BE REQUESTED WITHIN 90 DAYS EXPIRATION DATE OR ALL FEES AND PENALTIES ARE DUE. CALL 1 -800 -777 -0133 FOR AN APPOINTMENT OR MAIL DOCUMENTS TO: PO SACRAMENTO, CA 94232. SMOG INSPECTION / CERTIFICATION REQUIRED * * * 501 040709 C 2 0045 F 00 11 3 MQW 598 R 6 X 8. What type of permit was issued? 9. Is this permit valid? YES or NO REPORT OF DEPOSIT OF FEES PAGE 1 OF 1 If the permit is valid, what date is it valid for? 05/30/2009 _________________ * INCOMPLETE MAKE APPLICATION**SEE ABOVE**THIS YR MODEL OLDS YR 1 ST SOLD 2002 BODY TYPE MODEL CP G 2001 MP TYPE VEHICLE USE NOT AN OPERATING 12 2009 TYPE LIC 11 3 MQW 598 DATE ISSUED CC / ALCO 30 04/07/09 $ DT FEE RECVD 0 0 AMOUNT DUE 166. 00 PIC AMOUNT PAID AMOUNT RECVD CASH : CHCK : CRDT : $ 166. 00 92833 LIENHOLDER PR EXP DATE: 09 / 06 / 2008 F 00 501 C 2 0016600 0045 CS Unauthorized reproduction prohibited LICE VEHICLE ID N RDF REASONS: LONG MANNY 1623 ROSA RD * VEHICLEIDNUMBER 6 X 04/07/09 REGISTERED OWNER PERMIT TYPE VEH MO LR AUTOMOBILE FULLERTON CA CF IS VLF CLASS *YR F 00 040709 11 Page 41 3 MQW 598 R 6 X CLETS Vehicle Registration Workbook

Review Exercise #2 Analyze the printout and answer the questions on the next page. DATE: 08/06/09 TIME: 09: 03 REG VALID FROM: 04/12/08 TO 04/12/09 LIC#: 3 TQZ 744 YRMD: 05 MAKE: BMW BTM: 2 D VIN: VEHICLEIDNUMBER 7 X R/O : PATTERSON MILDRED, 6296 RIVERCREST DR CITY: RIVERSIDE C. C. : 33 ZIP#: 92507 SOLD: 00/00/05 RCID: 07/23/08 OCID: 08/02/08 LOCD: 3 TYPE: 11 POWR: G VEH: 17 BODY: 0 CLAS: AD *-YR: 08 REC STATUS: 01/28/2009 RENEWAL NOTICE EXTRACTED 02/09/07 SMOG DUE 04/12/09 SIP OFC: 612 D: 05/07/09 ID/S: B 70014 T: G 10 V: 0025200 R: 0 RT: R 1 02/21/05 PREV LIC 1 MQWMR RELEASE OF LIABILITY (REG. 138) RECEIPT DATE: 05/12/09 TRANSFER DATE: 02/28/09 SELL PRICE: 005500 BUYER: WICKERSHIM LORRAINE, 110 W CENTRAL AVE CITY: SN BERNRDNO SELLER: SAME AS R/O ON FILE CLEARANCE INFORMATION RECORDS: OFFICE WORK DATE TECH/ID SEQ # VALUE FICHE DATE TTC 138 07/08/05 A 6 0011 00532. 00 07/11/05 F 00 177 06/21/05 F 5 0043 00532. 00 PRIOR SUSPENSE 665 10/03/05 03 0322 00015. 00 10/05/05 F 00 665 08/31/05 03 0537 00015. 00 PRIOR SUSPENSE 658 02/07/06 16 0057 00496. 00 02/09/06 F 00 658 07/23/07 07 0016 00392. 00 07/25/07 F 00 658 07/23/07 18 0004 00392. 00 PRIOR SUSPENSE DATE: 08/06/09 TIME: 09: 03 PENDING MASTER FILE RECORD LIC#: YRMD: 05 MAKE: BMW BTM : 2 D VIN VEHICLEIDNUMBER 7 X R/O : GLENN JOSEPH P, 16499 MERRILL AVE CITY: FONTANA C. C. : 36 ZIP#: 92335 SOLD: 00/00/05 RCID: 05/07/09 LOCD: 0 TYPE: 11 POWR: G VEH : 17 BODY: 0 CLAS: AC *-YR: 09 END Use the information on the next page with this printout. Unauthorized reproduction prohibited Page 42 CLETS Vehicle Registration Workbook

Review Exercise #2 The following documents have been presented by the operator of the vehicle. * * * SUSPENSE CUSTOMER COPY * * * MAKE BMW YR MODEL YR 1 ST SOLD 2005 BODY TYPE MODEL 2 D G 2005 MP LS TYPE VEHICLE USE REG EXP: 00 / 00 VLF CLASS *YR 2009 AD 17 TYPE VEH MO LICEN VEHICLE ID NU DATE ISSUED CC / ALCO 19 05/07/09 DT FEE RECVD PIC 0 SUSPENSE TO: R 1 REGISTERED OWNER FONTANA CA 3 TQZ 744 VEHICLEIDNUMBER 7 X AUTOMOBILE 05/07/09 SUSPENSE REASONS: VERIFY RECORD NEW LIC / STKR: GLENN JOSEPH P 16499 MERRILL AVE TYPE LIC 11 $ AMOUNT DUE 252. 00 92335 CASH : CHCK : CRDT : AMOUNT PAID V 02569874 AMOUNT RECVD $ 252. 00 LIENHOLDER DRIVER LICENSE EXPIRES 01 -19 -12 L 0844318 CLASS C : JOSEPH PETER GLENN 2145 DOUGLAS AVE FONTANA CA 92335 SEX: M HT: 6 -00 G 10 612 B 7 0025200 0014 CS G 10 050709 11 3 TQZ 744 HAIR: BRN EYES: BLU WT: 170 DOB: 01 -19 -63 09/15/2007 999 XD/XF 1. Does this vehicle require a permit to operate? YES or NO Mildred Patterson 2. Who is the registered owner of record? _______________________ 3. Did this vehicle have a change of ownership? YES or NO (If YES, identify) JOSEPH GLENN is shown as the R/O in the Pending Master File Record __________________________________________ 4. What “REC STATUS: ” is relevant to this inquiry? ___________________ SIP; Suspense In Process, is an incomplete G 10 (Lien Sale) and the application is in HQ. ___________________________________________________________________________________ Unauthorized reproduction prohibited Page 43 CLETS Vehicle Registration Workbook

Review Exercise #3 Analyze the printout and answer the question at the bottom of the page. DATE: 03/30/09 TIME: 11: 35 REG VALID FROM: 06/14/08 TO 06/14/09 LIC#: 3 AQC 123 YRMD: 06 MAKE: CHEV BTM: 2 H VIN: 8 XVEHICLEIDNUMBER R/O : DOUGLAS HOWARD R, 725 N ESCONDIDO BLVD CITY: ESCONDIDO C. C. : 37 ZIP#: 92025 SOLD: 00/00/06 RCID: 06/03/08 OCID: 01/05/06 LOCD: 3 TYPE: 11 POWR: G VEH: 12 BODY: 0 CLAS: DW REC STATUS: 06/03/07 SMOG DUE 06/14/09 RIP OFC: 644 D: 02/20/09 ID/S: C 80015 T: F 00 V: 0001600 R: 0 Z 4 RT: 12/26/05 PREV LIC 1 ZQW 015 CLEARANCE INFORMATION RECORDS: OFFICE WORK DATE TECH/ID SEQ # VALUE FICHE DATE TTC 518 12/26/06 46 0059 00167. 00 00/00/00 A 00 148 05/24/07 41 8035 00154. 00 00/00/00 POT 148 06/03/08 35 0652 00137. 00 00/00/00 POT 644 02/20/09 C 8 0015 00016. 00 00/00/00 RIP 644 09/03/08 17 0051 00016. 00 PRIOR SUSPENSE DATE: 03/30/09 TIME: 11: 35 PENDING MASTER FILE RECORD LIC#: YRMD: 06 MAKE: CHEV BTM: 2 H VIN: 8 XVEHICLEIDNUMBER R/O : GEORGE CHRISTOPHER EUGENE, 424 N WILCOX AVE CITY: MONTEBELLO C. C. : 19 ZIP#: 90640 SOLD: 00/00/04 RCID: 02/20/09 LOCD: 0 TYPE: 11 POWR: G VEH: 12 BODY: 0 CLAS: CH *-YR: 09 END Using the space below, write down your interpretation of this printout. As _______________________________________ of the printout date 03/30/09 registration valid. The R/O of Record is Howard Douglas. Record Status RIP indicate an F 00 or R/O Transfer was started on 02/20/09 but is incomplete. _______________________________________ Christopher Eugene George started the transaction because he is shown as the R/O in the _______________________________________ Pending Master File Record. Christopher must return with requested items before DMV will complete the transfer application. 1. Does this vehicle require a permit? YES or NO Explain your YES or NO answer: A permit is not required since the registration is valid until 06/14/09. Unauthorized reproduction prohibited Page 45 CLETS Vehicle Registration Workbook

Review Exercise #4 Analyze the printout and answer the question on the next page. DATE: 01/12/2009 TIME: 11: 35 PNO VALID FROM: 12/13/07 REG VALID FROM: 12/22/05 TO 12/22/06 LIC#: ASBREP YRMD: 01 MAKE: CHEV BTM: 2 H VIN: VEHICLEIDNUMBER 9 X R/O : BRENTLINGER ROBERT, 114 FOOTHILL DR APT 45 CITY: COLTON C. C. : 33 ZIP#: 92324 SOLD: 00/00/01 RCID: 12/13/07 OCID: 11/26/01 LOCD: 9 TYPE: 69 POWR: G VEH: 12 BODY: 0 CLAS: AQ REC STATUS: 09/26/2008 INVITATION TO RENEW (ITR) 12/18/05 SMOG DUE 12/22/07 PNO-REGISTRATION DEFERRED CLEARANCE INFORMATION RECORDS: OFFICE WORK DATE TECH/ID SEQ # VALUE FICHE DATE TTC B 02 07/06/02 5 C 0023 00000. 00 07/08/02 H 00 145 12/17/02 35 6436 00106. 00 00/00/00 POT 141 12/18/03 C 1 1173 00101. 00 12/18/03 POT 144 12/03/04 D 1 1172 00097. 00 12/04/04 POT 142 12/18/05 21 0109 00092. 00 12/21/05 POT 140 12/18/05 30 9786 00082. 00 12/24/05 POT 144 11/30/06 41 6078 00082. 00 PRIOR SUSPENSE 656 12/13/07 21 0087 00010. 00 12/14/07 I 05 END Use the information on the next page with this printout. Unauthorized reproduction prohibited Page 46 CLETS Vehicle Registration Workbook

Review Exercise #4 The following documents have been presented by the operator of the vehicle. PNO - REG DEFFERED MAKE CHEV YR MODEL YR 1 ST SOLD 2001 BODY TYPE MODEL 2 H G 2001 MP TYPE VEHICLE USE FZ AQ TYPE VEH 12 TYPE LIC 69 MO ASBREP LICE VEHICLE ID NU VEHICLEIDNUMBER 9 X DATE ISSUED AUTOMOBILE VLF CLASS 12/13/2007 CC / ALCO 33 12/13/2007 DT FEE RECVD 9 PIC REGISTERED OWNER BRENTLINGER ROBERT 114 FOOTHILL DR APT 45 COLTON CA $ AMOUNT DUE 10. 00 92324 CASH : CHCK : CRDT : AMOUNT RECVD AMOUNT PAID $ 10. 00 LIENHOLDER I 05 656 21 0001000 0087 CS I 05 121307 69 ASBREP 1. Is this vehicle valid to operate? YES or NO Unauthorized reproduction prohibited Page 47 CLETS Vehicle Registration Workbook R 9 X

Review Exercise #5 Analyze the printout and answer the questions on the next page. DATE: 11/29/08 TIME: 09: 50 REG VALID FROM: 11/28/07 TO 11/28/08 LIC#: CONNOR YRMD: 07 MAKE: CHEV BTM: UT VIN: VEHICLEIDNUMBERAX R/O : ALLSFORD DOUGLAS ELLWYN, 24678 MILKWOOD DR CITY: MURRIETA C. C: 33 ZIP#: 92563 SOLD: 00/00/07 RCID: 11/28/07 OCID: 12/10/07 LOCD: 4 L/O : GMAC, PO BX 8129, COCKEYSVILLE CITY: MD ZIP : 21030 TYPE: 69 POWR: G VEH: 12 BODY: 0 CLAS: LH REC STATUS: TIP OFC: 672 D: 11/29/08 ID/S: A 40028 T: H 05 CLEARANCE INFORMATION RECORDS: OFFICE WORK DATE TECH/ID SEQ # VALUE FICHE DATE TTC 614 11/28/07 10 0028 00335. 00 00/00/00 A 00 11/28/2007 -ODOMETER: 48 MILES ACTUAL MILEAGE END Use the information on the next page with this printout. Unauthorized reproduction prohibited Page 48 CLETS Vehicle Registration Workbook

Review Exercise #5 The following document has been presented by the operator of the vehicle. REGISTRATION CARD VALID FROM: / 28 / 2008 TO: 11 / 28 / 2009 11 MAKE CHEV YR MODEL YR 1 ST SOLD 2007 BODY TYPE MODEL UT G 2007 MP TYPE VEHICLE USE LX VLF CLASS LH LICEN VEHICLE ID NUM CC / ALCO 33 11/29/08 DT FEE RECVD PIC STICKER IS Y 5687501 PR EXP DATE: 11 / 28 / 08 REGISTERED OWNER MURRIETA CA CONNOR VEHICLEIDNUMBERAX 11/29/08 ALLSFORD DOUGLAS ELLWYN 24678 MILKWOOD DR TYPE LIC 69 MO DATE ISSUED AUTOMOBILE TYPE VEH 12 AMOUNT PAID $ AMOUNT DUE 297. 00 92563 CASH : CHCK : CRDT : AMOUNT RECVD $ 297. 00 LIENHOLDER GMAC PO BX 8129 COCKEYSVILLE MD 21030 H 05 672 A 4 0029700 0028 CS H 05 112908 11 CONNOR 1. Is this registration card valid? YES or NO 2. What “REC STATUS: ” is relevant to this inquiry? TIP or a completed registration transaction in process. _______________________________________________________________________________ 3. How will the “REC STATUS” change on this printout? In 2 – 10 days the TIP will update and the expiration year will change to 2009. ________________________________________ 4. Did the registered owner of record receive a sticker? YES or NO 5. If so, what year is it good for and what is the sticker number? 2009 – Y 5687501 ________________________________________ Unauthorized reproduction prohibited Page 49 CLETS Vehicle Registration Workbook

Record Status Messages and Codes

Automation and Codes Table of Contents Common Type Transaction Codes Page 54 VLT Stops/Parking Toll Disposition Codes Page 55 Insurance Information Page 56 RDF Reason Codes Page 59 Suspense In Process (SIP) Reason Codes Page 60 Common Record Status Messages Page 61 Conditions in Process Definitions Page 62 DMV Headquarters and Field Office Listings Page 63 Automobile Club Office Numbers Page 67 DMV Contact Information Page 69 Printout Review Page 71

Common Type Transaction Codes A 00 or A 01 NEW REPORT OF SALE (New vehicles sold through dealers only) B 00 or B 01 NONRESIDENT (Out of state vehicles with no CA record) C 00 or C 01 MISCELLANEOUS ORIGINAL (Re-registered Vehicles) C 10 or C 11 REVIVED JUNK/SALVAGE (Originals) C 30 or C 31 SALVAGE CERTIFICATE C 40 or C 41 NON-REPAIRABLE CERTIFICATE D 00 or D 01 VESSEL ORIGINAL E 10 or E 11 DP PLACARD ORIGINAL E 20 or E 21 SPECIAL EQUIPMENT ORIGINAL F 00 or F 01 TRANSFER OF REGISTERED OWNER (CA titled vehicles) F 10 or F 11 TRANSFER OF LEGAL OWNER ONLY (Removal or addition of a lender) G 10 or G 11 LIEN SALE (Prior CA record) G 20 or G 21 GOLDENROD CONVERSION (Vehicles were originally registered without a title) H 00 or H 01 STICKERS/PLATES/REG CARDS This is a multipurpose transaction that can be used to renew the registration and obtain duplicate plates, stickers or registration cards. H 05 or H 06 RENEWAL/REG CARD EXPEDITE (Renewal without a change of address) Another renewal transaction. I 00 PLANNED NON-OPERATION I 05 or H 01 RENEWAL BILLING NOTICE (Renewal) J 00 or J 01 DUPLICATE OWNERSHIP (Request for a Duplicate Title and possible Renewal) K 00 or K 01 CORRECTION/CHANGE Corrects errors or changes to the record as requested by the Legal or Registered Owner of record. L 00 or L 01 JUNK Removes vehicle from registration, and maintains the record status in the event it will be re-registered. L 10 or L 11 JUNK NON-REVIVABLE (These vehicles cannot be re-registered per VC) N 00 or N 01 SALVAGE CERTIFICATE Issues a Salvage Certificate due to an Insurance Company reporting a vehicle as a Total Loss. N 10 or N 11 NON - REPAIRABLE CERTIFICATE Used when a vehicle has been declared “Non –Repairable” by the Registered or Legal Owner of record. Z 00 or Z 01 Electronic Lien Release Z 96 Non-Automated receipt issued when the system is down. Unauthorized reproduction prohibited Page 54 CLETS Vehicle Registration Workbook

Vehicle License and Title Stops (VLT) VLT Stops are internal holds on a record and require DMV processing before a record can update. There are numerous VLT Stops that may appear in the RECORD STATUS portion of a CLETS response. Not all VLT Stops invalidate the privilege to operate a vehicle. The following VLT Stop messages are for dishonored checks and usually invalidate the operating privilege. • • • DC-Registration Not Currently Paid (RSN 59) Expired Year May Be Incorrect (RSN 61) Registration Revoked MM/DD/YY (RSN 62 or 63) Contact DMV’s Involuntary Transfer Section at (916) 657 -7704 for the following VLT Stop messages: • • Urgent Referral (RSN 60) Law enforcement Only (RSN 68) The following additional information may display: • • • Possible VIN switch vehicle Vehicle seized pending forfeiture Possible hit and run Suspected stolen vehicle Vehicle to be seized Wanted Person Department of Justice Stop (DOJ) DMV has record of a potential stolen or felony vehicle record as reported by DOJ. Follow your agency protocols for such instances. Parking/Toll Disposition Codes A or 1 = Paid to the court B or 2 = Not guilty C or 3 = Fine (Bail) suspended by the court D or 5 = Fine paid to DMV F or 6 = Transfer or Lease date (Only applicable on incomplete transactions involving Transfer of Registered Owner(s). The “Transfer” of the vehicle occurred AFTER the “Issue Date” of the citation. In this scenario, DMV sends the Parking/Toll citation information back to the issuing agency. H or 8 = Recalled by the court I or 9 = Paid to the court P = Violation information was PRINTED on the DMV Renewal Notice. (This does not mean “Paid”) Unauthorized reproduction prohibited Page 55 CLETS Vehicle Registration Workbook

Insurance Information Effective July 1, 2006 the following new insurance information messages will display on responses to vehicle record inquires from law enforcement and court personnel with CLETS access. The messages will appear below the DATE: and TIME: response fields. If a DOJ stop is present, the information will display directly following the DOJ STOP notice. Message Reason for Message • INSURANCE INFORMATION ON FILE DMV has received insurance information electronically from the insurance company. • INSURANCE INFORMATION UNKNOWN DMV has not received insurance information electronically, or the insurance information has not successfully updated on DMV records. • INSURANCE RECORD UNAVAILABLE RETRY IN 15 MINUTES The record is temporarily unavailable. Try another inquiry in 15 minutes. • PENDING RECORD, INSURANCE STATUS NOT CHECKED The vehicle registration application has not been completed. Insurance information is not yet required. Vehicle operators are still required by law to carry evidence of insurance in the vehicle and provide the evidence upon request. The following two messages will display on or after October 1, 2006 • VEH REG SUSPENDED EFF: MM/DD/CCYY The vehicle owner has failed to obtain or maintain liability insurance. • AFFIDAVIT OF NON-USE RECEIVED The owner has notified the DMV of his or her intention to not use the vehicle. NOTE: The message is for insurance use only and does not replace the need for filing PNO status at the end of the current registration year. NOTE: Commercial and Business carriers are EXEMPT from electronic reporting. Customers whose vehicles are covered by commercial or business policies must submit hardcopy evidence of insurance within 30 days of registering a newly acquired vehicle. ERRORS: Sometimes errors occur which causes the record to not update correctly. If the vehicle’s record indicates a suspension or no insurance on file, but a valid document is presented, the officer must take all evidence into consideration before issuing a citation. This will be a field decision. Unauthorized reproduction prohibited Page 56 CLETS Vehicle Registration Workbook

Electronic Insurance Q & A’s Unauthorized reproduction prohibited Page 57 CLETS Vehicle Registration Workbook

Electronic Insurance Q & A’s Unauthorized reproduction prohibited Page 58 CLETS Vehicle Registration Workbook

RDF (RIP) Reason Codes 0 1 2 3 4 5 6 7 8 9 A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Reason Smog Certification (Test Only Station) Proof of Correction California Ownership Certificate Additional Fees Due Vehicle Verification Registration Card From ______ Title From ____________ Certification of Non-Operation CHP Referral/Salvage Retention Bill of Sale From _____ To ______ Signature of _____ On ______ Motor Vehicle Bond No Evidence of Liability Weight Certificate Brake/Light Certification Error Statement For _____ On _____ California Driver License or Identification Card Lien Satisfied From ___________ Power of Attorney for Signature ______ Dealer Report of Sale From ________ Location of Trailer Coach/Vessel Letters of Administration/Testamentary Statement of Facts By _____ For _____ RDF’d From RTR Process Transfer Without Probate For _______ Certificate of Cost/Weight Change Gross Vehicle Weight Declaration Parking Violation Clearance/Abstract/Toll Evasion Name Statement By __________ Posting Fees Heavy Vehicle Use Tax Proof Odometer Mileage Disclosure Rekeyed For Corrections Loss/Wreck Date Other (Catch All) Unauthorized reproduction prohibited Page 59 CLETS Vehicle Registration Workbook

Suspense (SIP) Reason Codes 0 1 2 3 4 5 6 7 8 9 A B C E F G H I K L M N O P S T U V W X Y Z Unauthorized reproduction prohibited Reason Verify Record ELP Suspense Special Plate Verify Credit Media Lien Sale Dishonored Check Civil/Government/Legal Action Headquarter Correspondence Parking Violation/Toll Evasion Record Unavailable Prorate IRP, PFR DOJ Stop VLT Stop MFG Verification Smog Label Unclaimed in File Legislative Official Restricted Record Odometer Mileage Program Problem Inventory Issuance NCIC Match/Hit NCIC No Response (Down) DMV use only. Suspense Adjustment Special/Rush (Obsolete) Name Too Long Evidence of Liability Insurance Prejudgment Attachment Non-USA Vehicle Rekeyed For Correction Foreign Vehicle Registration Other (Catch All) Page 60 CLETS Vehicle Registration Workbook

Common Record Status Message Meaning Delinquent Notice Extracted Indicates a 30 day delinquent registration notice has been generated by the department notifying the owner that renewal fees and penalties are due in addition to all other requirements. DOJ Stop Indicates a potential stolen or felony vehicle record in the Department of Justice’s stolen vehicle record data base. Duplicate Plates Issued Duplicate special license plates were issued, such as an environmental, disabled veteran, exempt, etc. Electronic Smog Cert Valid Until Vehicle passed the smog test and test results are valid until date shown. Invitation To Renew (ITR) Vehicle is on a Planned Non-Operational status and the department mailed a notice to renew. Junk Vehicle has been junked or dismantled. NCOA Address CHG Renewal Notice A new address was provided by the National Change of Address (post office) and the current registered owner’s address was changed. This is done before mailing the Vehicle Registration Renewal Billing Notice. Odometer Mileage information disclosed as of date shown. Open Collection Acct-Evid Use The department has evidence that a vehicle with expired registration has been operated and a notice for fees due was mailed to the registered owner. Prev Lic Indicates vehicle was previously registered under the license number shown. PNO-Registration Deferred Indicates vehicle was placed on a planned non-operational status and must be registered prior to first operation. Release of Liability The Department has been notified that the vehicle has been sold. Renewal Notice Extracted A Vehicle Registration Renewal Billing Notice was mailed on the date shown. Salvaged Indicates a previous Total Loss Salvage vehicle was re-registered. Smog Due Biennial smog certificate required on date shown. VLT STOP Vehicle License and Title stop messages are placed on the record for a variety of reasons. Unauthorized reproduction prohibited Page 61 CLETS Vehicle Registration Workbook

Conditions In Process (Pending Status) TIP (Transaction In Process) DMV or applicant has completed transaction The Transaction in Process (TIP) is a recently completed transaction. Updated registration documents are given to the person completing the transaction including plates/stickers if issued. The record will not reflect transaction information until the update is completed, which may take 2 to 10 days. RIP (RDF In Process) Applicant has not completed the transaction The Report of Deposit of Fees in Process (RIP) is an incomplete transaction that requires the applicant to provide additional documentation and/or fees. On a RIP, all submitted documents and a receipt with instructions to complete the transaction are returned to the applicant. New information is stored in a “Pending Master File Record” (see below). Once the transaction is completed, a TIP will then be set and the Pending Master File is deleted. SIP (Suspense In Process) DMV has not completed the transaction The Suspense In Process (SIP) indicates a pending record due to further internal processing by DMV. The customer has submitted satisfactory documents and/or fees. If the vehicle record indicates a SIP, and the operator does not have a valid TOP or sticker, the applicant must inquire with DMV. Once a SIP is finalized, a TIP will be set on the record. It may take days, weeks, or on occasion months to complete SIP applications. EIP (Error In Process) DMV has an error on file In rare situations, a transaction may contain an error. In such cases, an Error in Process (EIP) status is placed on the record. If a vehicle record indicates an EIP, refer the operator to DMV. PENDING MASTER FILE Displays with a RIP/SIP only Pending Master File information displays at the bottom of a CLETS response when there is an “incomplete” transaction (RIP or SIP). The data displayed in this portion of the printout will show the latest name and address information at the time of inquiry. If the name and address data in the Pending Master File is different than the name and address information at the top of the response (Registered Owner of Record), it indicates that a change of ownership has occurred. If the name and address in the Pending Master File is the same as the top of the response (Registered Owner of Record), no change of ownership has occurred. Unauthorized reproduction prohibited Page 62 CLETS Vehicle Registration Workbook

Release of Liability RELEASE OF LIABILITY (REG 138) Transfer of Ownership has occurred Notice of Release of Liability (NRL) (REG 138) information indicates the department has been notified of a change in ownership. If applicable, your CLETS response can store multiple Release of Liability updates. If this occurs, the Release of Liability with the most recent “TRANSFER DATE” is the one with precedence. Once the transfer of the vehicle is completed, all RELEASE OF LIABILITY (REG 138) data is deleted from CLETS as ownership requirements have been met. REGISTERED OWNER OF RECORD VS. “RESPONSIBLE” PARTY NOTICE OF RELEASE OF LIABILITY (CVC §§ 5602 AND 5900) The registered owner or the person in physical possession of a vehicle being sold or transferred must submit a completed Notice of Release of Liability (NRL) (REG 138) to the department within five calendar days of the sale/transfer. — The department cannot update the vehicle record if the transfer data is missing. Owners who sell/transfer and deliver possession of a vehicle and a properly endorsed Certificate of Title to the purchaser are not subject to civil or criminal liability for the: — parking, — abandonment, or — operation of the vehicle by another provided the owner has delivered or mailed a REG 138 to the department or has submitted to the department the documents and fees required to transfer ownership of the vehicle to the new owner. NOTE: In cases where legal service notifications are required, it’s advisable to print your CLETS response to validate your decisions at the time of your analysis. As record status can change at any time, any NRL or PENDING MASTER FILE information is only as good as the time and date you run the inquiry. For purposes of “releasing” vehicles (with a PENDING MASTER FILE on record), the Responsible Party is usually the name of the individual(s) in the PENDING MASTER FILE. If a different individual wants to have the vehicle released, they will need proper titling documents, fees and certifications to place the vehicle in their name and on the DMV database. Unauthorized reproduction prohibited Page 62 a CLETS Vehicle Registration Workbook

DMV Headquarters and Field Office Numbers Unauthorized reproduction prohibited Page 63 CLETS Vehicle Registration Workbook

DMV Headquarters and Field Office Numbers Unauthorized reproduction prohibited Page 64 CLETS Vehicle Registration Workbook

DMV Headquarters and Field Office Numbers Unauthorized reproduction prohibited Page 65 CLETS Vehicle Registration Workbook

DMV Headquarters and Field Office Numbers 836 Universal Studios 837 Newman Travel 838 Oakdale Travel 839 Oakhurst Travel 841 Patterson Travel 851 Ironwood State Prison Travel 852 Fresno TSC 858 Big Bear Lake Travel 859 Camp Pendleton Travel 861 Bridgeport Travel 862 Markleeville Travel 863 Hayfork Travel 864 Lone Pine Travel 867 Oceana Travel 871 Colfax Travel 876 Big River Travel 881 Mammoth Lakes Travel 886 Banning Scales 887 Cajon Pass Scales 890 Winterhaven Scales 898 Calexico Scales 899 Otay Mesa Scales ~ ~ ~ D 01 Ontario DSC D 02 Cathedral City DSC D 07 Thousand Oaks DSC D 31 Inglewood ISC D 34 Compton ISC D 35 Escondido ISC D 36 Winnetka ISC FT 9 Franchise Tax Board Licensing Unit FTD Registration Compliance ~ ~ ~ CN 0–CN 9 NIRDS KA 1–KA 9 Kiosks RI 9 Internet Unauthorized reproduction prohibited BUSINESS PARTNERS Y 30 Avis Rent a Car Y 31 Computerized Vehicle Registration Y 32 General Systems Solutions Y 33 Prospect Motors Y 34 Computerized Vehicle Registration Y 35 Computerized Vehicle Registration Y 36 Computerized Vehicle Registration Y 37 Computerized Vehicle Registration Y 38 Computerized Vehicle Registration Y 39 Computerized Vehicle Registration Y 40 Computerized Vehicle Registration Y 43 American Driving Schools Y 60 General Systems Solutions Page 66 CLETS Vehicle Registration Workbook

Auto Club “AAA” Office Numbers Unauthorized reproduction prohibited Page 67 CLETS Vehicle Registration Workbook

Auto Club “AAA” Office Numbers Unauthorized reproduction prohibited Page 68 CLETS Vehicle Registration Workbook

Court Liaison Unit Incoming Court Line: (916) 657 -6592 Liaison for courts with problems concerning abstract processing, DUI, FTA/FTP, & convictions Mandatory Actions Unit Public: (916) 657 -6525, Private: (916) 657 -6951 Interprets DL records, DUI, etc. (916) 229 -3127 Traffic Violator School & Driving School Unit Public: (916) 657 -6452 Driver Safety Information Public: Admin Per Se, discretionary DL sanctions (916) 657 -5771 Commercial Driver License Public: (916) 657 -6677 Financial Responsibility Public: 1 -866 -658 -5758 DL/ID Fraud Hotline Public: DMV Website: www. dmv. ca. gov DMV Contact Information JUSTICE & GOVERNMENT LIAISON BRANCH or Private: (916) 657 -7732 Fax: (916) 657 -9022 2570 24 th St. , MS H 171 Sacramento, CA 95818 P. O. Box 932345, MS H 171 Sacramento, CA 94232 -3450 Liaison for Judges, Courts, Law Enforcement, Parking/Toll Agencies, Industry Ombudsman & other government agencies. DRIVER LICENSE INFORMATION Public: (916) 657 -6560 Customer Communications Section Vessels Public: Private: (916) 657 -6893 (916) 657 -6288 (916) 657 -8035 Special Processing Public: REG Handles 72 Hr. specials, special plates, & bicycles Network Control Center Line/transmissions problems (916) 657 -7755 Information Services Branch Electronic Access Administration Unit: (916) 657 -5582 (Inquiry and Update) IN Government & Commercial Requester Accounts (916) 657 -5564 new/change/info Information Services Branch O Lien Sales Public: (916) 657 -7617 Private: (916) 657 -797 Involuntary transfer (916) 657 -7704 Dishonored Checks (916) 657 -8101 Registration Operations Private: (916) 657 -5910 Parking citations, DP placards, owner responsibility citations Registration Abstract Section Handles VR, DL, and vessel questions, public appointments 1 -800 -777 -0133 Central Telephone Unit Interprets VR and DL problems for the public CLETS Driver License Workbook Page 69 Unauthorized reproduction prohibited

DMV CONTACTS HOURS OF OPERATION CLETS/Law Enforcement Phones Normal Business Hours Mon – Fri 7: 00 -1: 30 am (916) 657 -7590 or (916) 657 -7827 Weekends Sat – Mon 1: 30 am – 7: 00 am (916) 227 -3244 Mon – Fri 1: 30 am – 7: 00 am (916) 657 -7915 (Dept. of Justice Command Center) Weekday Off Hours/ Emergency or Holidays Justice & Government Liaison Branch Normal Business Hours Mon – Fri 8: 00 am – 5: 00 pm Driver License/Registration Operations & Information Units Court Liaison Unit, Mandatory Actions Unit, Traffic Violator & Driving School Unit, Driver Safety Information, Commercial Driver License, Financial Responsibility, DL Fraud Hotline, Customer Communications Section, Central Telephone Unit, Registration Abstract Section, Registration Operations, Vessels, Special Processing, Information Services Branch, and Miscellaneous Normal Business Hours Mon – Fri 8: 00 am – 5: 00 pm Wed Only 9: 00 am – 5: 00 pm Network Control Center 24 Hour Service - Unauthorized reproduction prohibited Contact your system provider first Page 70 CLETS Driver License Workbook

CLETS Registration Printout Review Circle the correct answer 1. Where will a “SIP” customer receipt indicate if a sticker was issued? a) above the words “AMOUNT DUE. ” b) below the DMV logo. c) stickers cannot be issued on a “SIP” item. 2. What does “RIP” mean? a) registration in process. b) registration is pending. c) RDF in process. 3. The clearance information used to complete a Temporary Operating Permit can be found: a) on the Report of Deposit of Fees receipt (RDF). b) on the “REC STATUS: ” portion of the CLETS printout. c) both a and b. 4. An incomplete transaction includes: a) a “RIP” and a “TIP. ” b) a “SIP” and a “RIP. ” c) a “TIP. ” 5. A Pending Master File Record will display: a) any time there is a “TIP” on file. b) on incomplete transactions. c) only on transactions that involve transfer of registered owners. 6. DMV employees may issue a “TOP” or Vehicle Moving Permit: a) when all registration fees are paid on incomplete transactions or a PNO. b) whenever a customer asks for one. c) when customers need more time to pay registration fees. 7. If a “TIP” is in the “REC STATUS: ” the new expiration period will display. a) True b) False Unauthorized reproduction prohibited Page 71 CLETS Vehicle Registration Workbook

CLETS Registration Printout Review Circle the correct answer 8. A “RIP” will display a Pending Master File. a) True b) False 9. A Non-Automated receipt is issued when the DMV data base is not available when a customer comes in to conduct a transaction. a) True b) False 10. A Vehicle Moving Permit is valid for 30 days. a) True b) False 11. A “TIP” will update the data base in 24 hours. a) True b) False 12. Suspense transactions are forwarded to DMV Headquarters for additional processing. a) True b) False 13. The “Registered Owner of Record” displays at the top of a printout. a) True b) False 14. On a CLETS record, the Registered Owner of Record will always be the current owner of the vehicle. a) True b) False 15. A renewal notice is a valid operating permit. a) True b) False Unauthorized reproduction prohibited Page 72 CLETS Vehicle Registration Workbook

CLETS Registration Printout Review DATE: 12/10/09 TIME: 08: 11 REG VALID FROM: 10/03/08 TO 10/03/09 LIC#: 4 NQY 930 YRMD: 06 MAKE: CHRY BTM: CV VIN: VEHICLEIDNUMBER 1 X R/O : JONES ARTHUR, 4751 VALENCIA WAY APT 4751 CITY: UNION CITY C. C. : 01 ZIP#: 94587 RCID: 10/01/08 OCID: 12/08/07 LOCD: 5 TYPE: 11 POWR: G VEH: 12 BODY: 0 CLAS: AH *-YR: 07 REC STATUS: 07/03/2009 RENEWAL NOTICE EXTRACTED SMOG DUE 10/03/09 11/28/07 SALVAGED RIP OFC: 999 D: 10/02/09 ID/S: A 80045 T: H 00 V: 0013500 R: 0 CLEARANCE INFORMATION RECORDS: OFFICE WORK DATE TECH/ID SEQ # VALUE FICHE DATE TTC 579 11/28/07 C 6 0031 00163. 00 00/00/00 C 10 579 11/28/07 C 6 0007 00163. 00 PRIOR SUSPENSE 143 10/01/08 34 6806 00150. 00 00/00/00 POT DATE: 12/10/09 PENDING MASTER FILE RECORD LIC#: YRMD: 06 MAKE: CHRY BTM: CV VIN: VEHICLEIDNUMBER 1 X R/O: JONES ARTHUR, 21874 2 ND AVE #4 C CITY: DALY CITY C. C. : 41 ZIP#: 94015 RCID: 10/02/09 POWER: G VEH: 12 BODY: O CLAS: AH *-YR: 07 END TRN 3698101 T 7408353 16. Is the “TOP” valid for this transaction? YES or NO 17. What portion of the printout did you use to verify the “TOP? ” RIP information in the STATUS portion of the printout. _________________ Unauthorized reproduction prohibited 18. According to the printout, what is the current address for the registered owner of record? ARTHUR, 21874 2 ND AVE #4 C Daly City _________________ Page 73 CLETS Vehicle Registration Workbook