ADMINISTRATIVE OFFICE OF THE COURTS research

ADMINISTRATIVE OFFICE OF THE COURTS

research & development l • • Jill Ibell, M. P. A. , Court Operations Consultant Location: Edgecomb Courthouse 604 Telephone: (813) 272 -6455 Fax: (813) 301 -3803 ibellj@fljud 13. org mission: to support aoc managers innovative practices, informed decisions through research, development activities

Research & Development For ALL AOC Departments • Traditional Management Support: Personnel… Fiscal… Technology • Specialized Court Functions: Mediation… Children’s Justice Center Court Interpreters… Office of Public Information

Research & Development • • Collect, Analyze, Interpret Identify Related Studies Describe and Compare Assist Managers to Plan, Decide

Research & Development Research in Courts • Answer Questions Wide Range of Subjects Applied Research Prevalent Public, Private, Non-Profit Sources From Harvard Business Review to State Justice Institute

Research & Development Why Research in Court Administration? • • • Design Programs Evidence-Based Practices Information - Raise Awareness Inform Management Decisions Document Value and Costs

Research & Development Research From Other Courts Dr. Tom Tyler, Psychology, NY University Referenced by Hennepin Cty. , Minn. • • When people believe the court is fair Compliance is higher The perception of procedural fairness More Important than actual decision

Research & Development What Fairness Research Indicates People Value: Giving Input Being Treated with Respect Neutral Procedures Explanation of Order (Brief)

Research & Development Court Issues – Research Drug Court Study in Portland 1991 to 2001 • • Drug Ct. Oper. Compared to Traditional Cost Savings Nearly 90 Million in 10 Yrs. Savings from Less Jail Days, Prison Beds Cost Benefit $1, 392/Person/Yr. Operations & $9, 500/Person/Yr. Savings x 6, 500 Total Cost Savings (w/Victim Costs Avoided)

Research & Development Court Issues – Research Multi-State Study by John Jay College Direct Appeal in Capital Cases • Median of 966 Days To Complete From Date of Death Sentence • US Supreme Ct Petitions Added Median of 188 - 250 Days

Research & Development Counter-Intuitive Research Results Is Peer Influence Cause of Truancy? Peer Influence Generally Not Causation Rather Peers Chosen Based on Preexisting Individual Circumstances (low educational achievement, sharing certain activities, socioeconomic)

Research & Development Counter-Intuitive Research Results Peer Influence May Reinforce Problem Behavior of Truancy Another Development From More Direct Factors (Poor Parental Monitoring Makes Adolescents More Susceptible to Peer Influence)

Research & Development Planning, Progress for Entire Organization To Increase/Maintain Effectiveness

Research & Development Can Include Workflows… Process Analysis… … Quality Management Advisory New Job Descriptions… Surveys … Needs Assessments…

Research & Development l DEVELOPMENT Example Judges Certification Request New Judgeships Increases in Case Filing Population Increase in County Circuit’s Quasi-Judicial Efforts

Research & Development Ideas Court Interpreter Center: Scheduling Requests by Phone… E-Mail … Lawyers in Courthouse Hall • Need to Automate Scheduling Seattle Model - Web Based Immediate Communication Improved Court Coverage 2007

Research & Development Resources: Court Operations Consultant • Support From Other AOC Departments: Software – Court Technology Training – Central Office Printing – Office Public Information

Research & Development Background – Court Operations Consultant • Masters in Public Administration (Similar to MBA in Business) • • Nonprofit Mgmt. Grad Certificate Process Mgmt. Certification • 19 Years in Court Administration

Research & Development Major Projects Background Grant Writer (Over $500, 000 in Grants) Children’s Advocacy Center… Drug Court …Juvenile Shock Education Process Workflows All AOC Departments Scriptwriter, Interviewer Justice Files, Court T. V. Program

Research & Development Administrative Projects • Office Wide: Trial Court Issues Report Employee Satisfaction Survey • Program, Department Level: Performance Measures Advisory Article for Court Manager January 2007 Neighborhood Accountability Boards

Research & Development • RESEARCH Answer Questions Report/Publish Information • DEVELOP Performance Measures Process Improvements Outcomes, Satisfaction

Research & Development How Judges Inform Research • • Give Opinion on Court Services Identify Issues, Suggest Improvements Reinforce Quality Work Allow Access to Court Observation In Turn, Research Informs Practice