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Adaptive Technology (AT) Program DC Public Library Adaptive Services Division Society of American Archivists Adaptive Technology (AT) Program DC Public Library Adaptive Services Division Society of American Archivists Conference 2010 Venetia Demson, Patrick Timony

Adaptive Services Division • DC Regional Library for the Blind & Physically Handicapped • Adaptive Services Division • DC Regional Library for the Blind & Physically Handicapped • Library Services for the Deaf Community • Adaptive Technology Program • LSTAR: Library materials by mail program • Washington Volunteer Readers for the Blind

Adaptive Services Dedicated to making reading, library resources and programs accessible to persons with Adaptive Services Dedicated to making reading, library resources and programs accessible to persons with disabilities by: • • Providing books in alternate formats – audio, e-text, large print and Braille Educating public and staff about adaptive technology and disability awareness – Demonstration collection of Adaptive Technology (AT) – Training on AT and disability awareness – Patrons helping patrons – networking, sharing, building community around AT • • Ensuring access to the internet and online resources Promoting accessibility – Library facilities ADA compliance surveys – ASL interpretation contract, CART services, Braille agendas, audio-description services, etc. , for library programs & staff with disabilities – Accommodation Statement for library programs and services • • • Offering programs & exhibits of special interest to the disability community Providing a welcoming & safe community space for networking, reading and lifelong learning Serving patrons of all ages and promoting independence

Books in Alternate Formats Books in Alternate Formats

AT Training AT Programs AT Training AT Programs

AT Workstation AT Workstation

ADA Facilities Survey: Examples of Measurements • Are aisles between seating at least 36 ADA Facilities Survey: Examples of Measurements • Are aisles between seating at least 36 inches wide? • Are the tops of tables or counters between 28 and 34 inches high? • Are knee spaces beneath accessible tables at least 27 inches high, 30 inches wide, and 19 inches deep? • At each type of service counter, is there a portion of the main counter that is at least 36 inches wide and less or equal to 36 inches in height?

Accommodation Statement The DC Public Library encourages persons with disabilities to participate in our Accommodation Statement The DC Public Library encourages persons with disabilities to participate in our programs, services and Board of Trustees meetings. If you have questions about physical access, need handouts in alternate format, or require American Sign Language (ASL) interpretation or other reasonable accommodation to participate, please contact Venetia V. Demson, Chief, Adaptive Services, by e-mail: lbph. [email protected] gov or telephone: 202 -727 -2142, or Janice Rosen by videophone: 202 -559 -5368 or Sorenson video relay service 1 -866 -570 -7364; or TTY: 202 -727 -2255, Monday –Tuesday, Noon to 8: 30 p. m. , Wednesday - Friday 9: 30 a. m. - 5 p. m. Please request accommodation as early as possible, but at least seven days in advance of the meeting, so that proper arrangements may be made. If you have requested ASL interpretation or other accommodation, and find you cannot attend, please contact us promptly to cancel your request.

Tactile Exhibits Braille Book Club Tactile Exhibits Braille Book Club

Adaptive Services Programs • Saturday Technology Training Sessions – 1 st & 3 rd Adaptive Services Programs • Saturday Technology Training Sessions – 1 st & 3 rd Saturdays sttsdc. blogspot. com • Talking Book Club – 2 nd Tuesday • Braille Book Club – 1 st Saturday • Free public ASL classes - daily • Web. Accessibility Meetup – 3 rd Tuesday • Employment Meetup – Monday evenings • Annual Accessibility. Camp. DC unconference – Oct. 9 • Adaptive Services Interest Group of DC Library Association Deaf Community book and author talks • Shared Reading Project coming in the Fall - monthly

Adaptive Technology • Device or software that is used to increase, maintain, or improve Adaptive Technology • Device or software that is used to increase, maintain, or improve functional capabilities of individuals with disabilities. • Examples: – screen reader – screen magnifier – scanning and reading system

Why provide AT? • Laws that support AT – Americans with Disabilities Act, 1990 Why provide AT? • Laws that support AT – Americans with Disabilities Act, 1990 – ADA Amendments Act of 2008 – Rehabilitation Act of 1973, Sections 504, 508 • Equity of Access • Goal of Universal Access – Curb Cuts – Large Print Books – Accessible Webpages

Americans With Disabilities Act Resources Americans With Disabilities Act Resources

How We Developed an Adaptive Technology Program • Outline a Plan • • • How We Developed an Adaptive Technology Program • Outline a Plan • • • Goals -- Segregated vs. Inclusive Model Concept of Universal Accessibility Funding Accessible Website Audience Facility – space, furniture, layout • Buy-In from Administration & Information Technology • Find or Train a Dedicated AT Specialist • Purchase Adaptive Technology

How to Develop an Adaptive Technology Program (cont’d…) • Train Staff in: • AT How to Develop an Adaptive Technology Program (cont’d…) • Train Staff in: • AT use and trouble shooting • Disability Awareness • Coordinate an AT Training Program • Find or develop Curriculum • Find Volunteer Trainers • Host Networking Programs for • AT Users • Web Accessibility Developers and AT users • Local AT Professionals • Distribute ATs to remote locations • Networked ATs

Web Accessibility • Free Testers (WAVE) wave. webaim. org • World Wide Web Consortium Web Accessibility • Free Testers (WAVE) wave. webaim. org • World Wide Web Consortium (W 3 C) #A 11 y, #Axs, #accessibility hashtags on Twitter – Follow @jennison, @webaxe, @patricktimony • Contact Web Accessibility Specialists – Deque, BART group

Some Webpage Accessibility Considerations • Video or audio clips? - Open caption them for Some Webpage Accessibility Considerations • Video or audio clips? - Open caption them for the deaf, audiodescribe videos for the blind • Photos, banners, logos? - Descriptive captions for screen-reading software • PDFs and Web page structure? - Accessible and logical for screen-reading software

Barcamps, Unconferences and #A 11 y @vdemson, @patricktimony - DC Public Library Barcamps, Unconferences and #A 11 y @vdemson, @patricktimony - DC Public Library

Examples of Adaptive Technologies • • • Screen Reader (JAWS) Screen Magnifier (MAGic) Scanning Examples of Adaptive Technologies • • • Screen Reader (JAWS) Screen Magnifier (MAGic) Scanning and Reading Device (Open. Book) Learning Difference Solution (WYNN) CCTV Video Magnifiers Stand Alone Scanner and Reader (SARA) Digital Audio Book Reader (Victor Stream) Speech Recognition (Dragon) Alternative Mice (Head Tracker) Video Phone and Relay (Sorenson) Touch Screen (i. Touch and i. Pad)

Screen Readers JAWS and WINDOW EYES • A Screen Reader is a software that Screen Readers JAWS and WINDOW EYES • A Screen Reader is a software that uses a Synthesized Voice to read information from a computer screen • Users hit special key combinations rather than use the mouse. • Many websites are not accessible to screen readers because of unlabeled graphics or other bad design.

Screen Magnifiers make the information on the computer screen bigger so that people with Screen Magnifiers make the information on the computer screen bigger so that people with low vision can see it. ZOOMTEXT

CCTV Video Magnification • Magnification to 70 x • Color • Auto focus • CCTV Video Magnification • Magnification to 70 x • Color • Auto focus • Movable tray

Portable CCTVs • Ruby • Senseview • Smart phones Apps Portable CCTVs • Ruby • Senseview • Smart phones Apps

Scanning & Reading (OCR) OPEN BOOK Scanning & Reading (OCR) OPEN BOOK

Speech Recognition Speech Recognition

Braille Refreshable Braille Display Braille Embosser – loud, need enclosure Duxbury Braille Translation software Braille Refreshable Braille Display Braille Embosser – loud, need enclosure Duxbury Braille Translation software Easy Converter – Format Translation Web Braille from NLS

Braille. Note, Pac. Mate, Icon • Refreshable Braille display • Braille keyboard or QWERTY Braille. Note, Pac. Mate, Icon • Refreshable Braille display • Braille keyboard or QWERTY • Word Processing • Media Player • E-Mail • Daily Planner • Web. Browser • Bluetooth & Wi. Fi

Internet Relay, Video Relay and Captioning Internet Relay, Video Relay and Captioning

Captioning • • • Open vs. Closed Youtube Camtasia NCAM - Magpie Caption. It. Captioning • • • Open vs. Closed Youtube Camtasia NCAM - Magpie Caption. It. Yourself – www. dcmp. org/ciy

Adjustable Furniture • Chairs • Tables Adjustable Furniture • Chairs • Tables

Mice and Keyboards • Big Keys • Roller Mouse Mice and Keyboards • Big Keys • Roller Mouse

National Library Service for the Blind & Physically Handicapped • Player and USB cartridge National Library Service for the Blind & Physically Handicapped • Player and USB cartridge • Size of large print book, 2 pounds • Rewind and Fast Forward buttons jump by increment • BARD Downloadable Talking Books and Web Braille (electronic Braille)

Recording for the Blind and Dyslexic • • Non-profit organization that records textbooks Textbooks Recording for the Blind and Dyslexic • • Non-profit organization that records textbooks Textbooks in CD format Not compatible with NLS playback machines $75 to join Must buy player Contact RFB&D for specials www. rfbd. org

Book. Share. org • Online accessible digital library for print disabled readers. • Available Book. Share. org • Online accessible digital library for print disabled readers. • Available for free to all print disabled students in the US.

Play. Away Books • • • Digital audiobook that plays itself No other gadget Play. Away Books • • • Digital audiobook that plays itself No other gadget needed One AAA battery Bookmark, FFW, RWD Skip by Chapter Speed Control

Learning Software • WYNN Wizard and Kurzweil 3000 – Scanning, reading, writing • Kidspiration, Learning Software • WYNN Wizard and Kurzweil 3000 – Scanning, reading, writing • Kidspiration, Inspire. Data – Visual Organization

Menu Driven Software: Guide • Makes the computer easy to use • Menu Driven Menu Driven Software: Guide • Makes the computer easy to use • Menu Driven • Magnification and Speech

Assistive Listening Devices Pocket Talker Assistive Listening Devices Pocket Talker

Accessible Meeting Rooms Loop Amplification Accessible Meeting Rooms Loop Amplification

Downloadable Audio Books (Overdrive - LEAP accessible interface) Downloadable Audio Books (Overdrive - LEAP accessible interface)

Audio Description “The sun rises over distant clouds and reflects off a gently rolling Audio Description “The sun rises over distant clouds and reflects off a gently rolling regression of waves that meet the horizon” • Audio description (AD) makes the visual images of media accessible for people who are blind and visually impaired—the visual is made verbal. Using words that are succinct, vivid, and imaginative, describers convey the visual image that is not fully accessible to a segment of the population and not fully realized by the rest of us—people who see but who may not observe.

Touch Screen Mobile Devices • i. Pad – Built in Screen Reader and Full Touch Screen Mobile Devices • i. Pad – Built in Screen Reader and Full Screen Magnifier – Accessible apps for many different disabilities – Intuitive accessibility – short learning curve • Many Competitors coming out 2010 -2011

Open Source and Free ATs • Read Please – Text to Speech for Learning Open Source and Free ATs • Read Please – Text to Speech for Learning • Screen Readers: – Non Visual Desktop Access (NVDA) – System Access to Go www. satogo. com – Thunder • Windows and Mac Accessibility

Open Space (Unconferences) • Accessibility Camp • Library Camp • Crisis Camp Open Space (Unconferences) • Accessibility Camp • Library Camp • Crisis Camp

Sensitivity • Be aware that people with disabilities face social barriers (be proactive and Sensitivity • Be aware that people with disabilities face social barriers (be proactive and respectful) • Listen to the request carefully. Don’t confuse a person’s disability with their information needs • Promote Independence / Provide Access • People first language • Nothing about us without us

Blindness and Low Vision: • Blind / Low Vision / Legally Blind • Speak Blindness and Low Vision: • Blind / Low Vision / Legally Blind • Speak directly to the patron in a normal voice • Do not touch or pet a guide dog. • Use the clock face for directions • Escort the customer to their destination.

Mobility Impairments • Clear physical pathways • Be prepared to help with physical tasks. Mobility Impairments • Clear physical pathways • Be prepared to help with physical tasks. • Ask questions related to inquiry, but not about the disability. • Ask permission before touching chair (personal space) • Try to get on eye-level when talking to a person in a wheelchair. • Offer a seat to people who have difficulty standing.

Learning and Cognitive • Speak slowly and clearly and allow time for processing. • Learning and Cognitive • Speak slowly and clearly and allow time for processing. • Be simple and clear. • Use multiple formats: Show and tell • Recognize signs of social anxiety and act to put customer more at ease

Deaf and Hard of Hearing • Communicate by speaking, writing, signing, lip reading, gesturing Deaf and Hard of Hearing • Communicate by speaking, writing, signing, lip reading, gesturing or a combination. • Know the equipment: – assistive listening devices, – videophones, – pencil and paper • Touch a shoulder gently, wave, or tap on the table for attention. • Position yourself for visibility. • Maintain eye contact. Speak directly to the customer • Speak naturally – don’t exaggerate, shout, or speak slowly.

Thank You! Venetia Demson, Patrick Timony Adaptive Services Division, Room 215 Martin Luther King, Thank You! Venetia Demson, Patrick Timony Adaptive Services Division, Room 215 Martin Luther King, Jr. Memorial Library 901 G St. , NW Washington DC 20001 M, T 12 pm-9 pm / W, Th, F 9: 30 am-5: 30 pm 202 -727 -2142 lbph. [email protected] gov

Resources • ASCLA Toolkit (google “ASCLA Toolkit) – http: //www. ala. org/ala/mgrps/divs/asclaprotools/accessibilitytipsheets/default. cfm • Resources • ASCLA Toolkit (google “ASCLA Toolkit) – http: //www. ala. org/ala/mgrps/divs/asclaprotools/accessibilitytipsheets/default. cfm • Jennison Asuncion podcast transcript on social media and accessibility with EASI – http: //easi. cc/podcasts/itnews-tr/jennison 01. htm • TEDx. Silicon. Valley - Victor Tsaran, Yahoo!'s Accessibility Program Manager TED talk – http: //www. youtube. com/watch? v=Bs. JB 73 c 38 yw • Yahoo!'s Accessibility Lab – http: //www. youtube. com/watch? v=Df. Ln. Sk 0 s. PWI • Twitter Accessibility Roundup from Web. AIM – http: //webaim. org/blog/twitter-accessibility-roundup/ • Web Axe Podcast and Blog – http: //webaxe. blogspot. com • Accessibility-Camp-DC summary – http: //cleartypemedia. com/press/2009/10/accessibility-camp-dc/ • Accessibility-Camp-DC slides – http: //www. accessibilitycampdc. org/slides. shtml • Accessibility-Camp-BOS website: -- http: //a 11 y-bos. org/

Resources • Open Space Technology http: //www. openspaceworld. org/cgi/wiki. cgi? About. O pen. Space Resources • Open Space Technology http: //www. openspaceworld. org/cgi/wiki. cgi? About. O pen. Space • Public Media Camp Planning Document – Peter Corbett, i. Strategy – http: //publicmediacamp. org/2009/10/18/the-publicmediacamp-field-guide/ • Is the i. Pad accessible? – http: //atmac. org/ipad-assistive-technology-disability-round-up • Youtube i. Pad cat Demo – http: //www. youtube. com/watch? v=Q 9 NP-Ae. KX 40&feature=related • Youtube i. Pod Voice. Over Demo – http: //www. youtube. com/watch? v=B 8 Nr. X 0 ZH 3 Dk • Caption. It. Yourself: – www. dcmp. org/ciy

Resources • WAVE Accessibility Tester – http: //wave. webaim. org • Deque Systems – Resources • WAVE Accessibility Tester – http: //wave. webaim. org • Deque Systems – www. deque. com • SSB Bart Group – www. ssbbartgroup. com • DO-IT at the University of Washington has a good resource list. – http: //www. washington. edu/doit/Resources/technology. html • The Trace Center has a good resource list. – http: //trace. wisc. edu/resources/at-resources. php