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ACL Connections Chicago June 2, 2009 ACL Connections Chicago June 2, 2009

General Purpose • Demonstrate ACL as part of a solution • Encourage other uses General Purpose • Demonstrate ACL as part of a solution • Encourage other uses for ACL • Direct contact with ACL team

Using ACL to Automate Scorecard • Talecris – Bio-Pharmaceutical & Mfg. Ø 60+ Plasma Using ACL to Automate Scorecard • Talecris – Bio-Pharmaceutical & Mfg. Ø 60+ Plasma collection centers across U. S. (employees and location in lower-income areas) Ø 7, 000 donors daily Ø $2. 5 million cash disbursed weekly

Talecris Challenges • Geography • Conduct “surprise” cash counts at all centers • DOS-based Talecris Challenges • Geography • Conduct “surprise” cash counts at all centers • DOS-based mgmt system: month-end reports, focused on operations, data not readily available for data mining

Talecris Operations • Manual process for donor payments • No standardization of payments • Talecris Operations • Manual process for donor payments • No standardization of payments • Weak cash controls

Talecris: Donor Mgmt System • System-based, automated donor mgmt process • ATM’s used for Talecris: Donor Mgmt System • System-based, automated donor mgmt process • ATM’s used for disbursements • Control concerns still existed – ATM malfunction – Modifications/ addtl pmt to system-generated amounts

Talecris Needs • Independent assessment/reporting tool • Prioritize “surprise” cash counts • Ability to Talecris Needs • Independent assessment/reporting tool • Prioritize “surprise” cash counts • Ability to monitor center’s cash activity

Center Audit Scorecard • DB tables imported to ACL • 600 -line script calculates Center Audit Scorecard • DB tables imported to ACL • 600 -line script calculates metrics and exports an output table to Excel to produce the Scorecard • Rolling six months of data are available • Results are summarized or viewed for a specific center • Reporting by center, consolidated, metric

Scorecard Reporting • Center Snapshot • Charts comparing centers or metric • Consolidated summary Scorecard Reporting • Center Snapshot • Charts comparing centers or metric • Consolidated summary

Fraud Prevention & Detection n n Dave Goderre – authored books on CAATS, significant Fraud Prevention & Detection n n Dave Goderre – authored books on CAATS, significant contributor to ACL user forum Fraud Risk Assessment Program - Lifecycle Approach: n n Assess – company-wide, fraudster’s perspective Access – identify all available source Defend – build and maintain tests, verify data integrity Continuous Assessment – refine scripts as necessary “Fraud prevention/detection is not an end but a journey”

Craig Leming, Sprint Nextel • • 49 M wireless customers 48 K employees 3 Craig Leming, Sprint Nextel • • 49 M wireless customers 48 K employees 3 rd largest wireless provider in U. S. System Analyst from Info Sys

Goals • Eliminate random sampling • Identify all exceptions from total population • Work Goals • Eliminate random sampling • Identify all exceptions from total population • Work with multiple formats and platforms from different departments • Increase data analytics in IA dept.

Solutions • • Initial training program for IA dept. Advanced training for IT auditor Solutions • • Initial training program for IA dept. Advanced training for IT auditor Periodic training System Analyst performs extracts and queries, Audit Team performs data analysis

Inventory Adjustments Project • • Create an easy-to-use program for auditor Used dialog boxes Inventory Adjustments Project • • Create an easy-to-use program for auditor Used dialog boxes Involved over 900 K records Through data analytics, reduced auditor time 40% – 60%

Continuous Monitoring l Use scripts to access data and automate testing – Build for Continuous Monitoring l Use scripts to access data and automate testing – Build for easy use and understanding Very few companies use continuous monitoring – Lack of time and expertise to implement

General Observations Understand company operations and data n Use ACL regularly n There are General Observations Understand company operations and data n Use ACL regularly n There are resources available to help you succeed with ACL n Not everyone’s going to be an ACL expert but do whatever you can to learn more about ACL. n