Accessing the Intranet Troubleshooting Proprietary Information The information contained herein is not for use or disclosure outside Signature Performance, Inc. and the Military Health System [Supplier], and their authorized third party representatives and shall only be used for the purpose of discussing a potential business relationship between Signature Performance Inc. and Supplier
Top Issues with Access • Temporary password email not received – If you do not receive your temporary password within 5 minutes, it was most likely caught in a SPAM filter. Please request your password via email to spintranet@signatureperformance. com • Security Certificate is not recognized – Signature’s Intranet is secure, but the certificate is not automatically recognized. Choose to trust the site and you will be allowed in • Web browser not set to accept first party cookies – If you are continually brought back to the log in page, your browser security will need to be adjusted
Accepting Cookies To use the Intranet, your security settings may need to be adjusted to accept first party cookies • The following slides contain instructions for Internet Explorer
Select Tools > Internet Options
Select the Privacy Tab
Select the Advanced Button
Check the Box
Click Accept under First party cookies
Click OK
Click OK
You’re Ready to Log In
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