Accessibility……. Achievements, Challenges and Solutions from an Industry Perspective Hi. Software Kurt A. Mueffelmann, President & CEO Robert Yonaitis, Founder & CTO Rod Bernabe, Product Manager 1 Hi. Software Confidential.
Agenda Hi. Software Introduction / Update Customer Successes Accessibility Market Perspective Product Solutions Accessibility Kit for Share. Point Hi. Software Commercial Offerings Acc. Verify / Acc. Monitor Compliance Sheriff On-Line Accessibility Validator 2 Hi. Software Confidential.
Hi. Software Overview Founded 1998 4, 000 world-wide customers in 88 countries (inception) Industry Leading Technical Accessibility Solutions Vendor “Cynthia Says” Over 15 m users Microsoft Accessibility Partner Share. Point ATG HP Web Governance Multi-tiered Distribution Channel International Offices USA / EU / AP Worldwide Resellers Consulting Services Partners Triple-digit growth in Revenue 3 Hi. Software Confidential.
u Mandated to comply with Section 508 IRS Challenges u Thousands of content creators using a variety of development solutions to Hi. Software’s Solution u Acc. Monitor Federal Risk Management build Web based content, including Microsoft Office u As many as 10, 00 pages are updated each day with requirement for accessibility testing u Acc. Verify/Acc. Repair (user-driven interactive desktop solution) u Automated tools reduce testing time by as much as 500% Benefits u Provided Cost savings of $5. 8 m u Reports are easy to use and provide detailed and accurate information needed to assure compliance u Solutions provide not only a reduction in costs but also provide a dramatic improvement in compliance
Gateway Challenges Hi. Software’s Solution u Requirement that all Web site be accessible based on Section 508 guidelines u Broaden market opportunities u Maintain corporate well-being status u Reduce operational costs u Hi. Software Compliance Sheriff u On-demand u Achieved Federal guideline status through 508 compliance Benefits u Ensured $120 m revenue stream u Reduced web-monitoring costs through automation u Broadened market opportunities by up to 20% u Leveraged corporate citizenship status
California State University System (CSU) u Requirement that all Web site be accessible by April 2005, based on CUS Challenges Section 508 guidelines. u Highly Decentralized environment u Each campus is capable of setting up web servers and developing its own web presence. u Hi. Software Acc. Monitor Compliance Server (automated compliance Hi. Software’s Solution testing and monitoring) u Hi. Software Acc. Verify/Acc. Repair (user-driven interactive desktop solution) u Consistent accessibility review and analysis, as well as a standard Benefits format for feedback u Tool for both education and quality assurance – Operational Efficiency u Time saving features reduce cost of remediation u Ease of use – Reduced Cost
Hi. Software Accessibility Domain Expertise Professional Associations W 3 C Accessibility sub-committees (WCAG 1. 0 / 2. 0) Web Security Context Working Group Section 508 Technical Refresh Committee Int’l Committee for IT Standards JTC on Accessibility Int’l Accessibility Organization, SIDAR (EU) – Board of Director Guild of Accessible Web Designers (UK) International Working Groups (2006/2007) EU Ministerial e. Accessibility Summit – Riga, Latvia Sole Accessibility technology invitee EU e. Accessibilty Forum in Paris w/Braille. Net (Fr) Accessibility Testing at EU Parliament Invited presenter – “Embedding Accessibility in Mainstream ICT” Hi. Software Confidential. 7
Accessibility Requirements Expand through Growth of Web How do I expand my market presence through the web? How do I avoid litigation surrounding web accessibility How do I increase visitors trust through brand consistency and messaging? Is my website Trustworthy? Is my website functioning at peak efficiency or is there broken links, slow pages, dated information? How do I Increase Corporate Responsibility? 8 Hi. Software Confidential.
Changing Marketplace Changing Compliance Standards WCAG 2. 0 / Section 508 Refresh Custom Requirements Lawsuit Exposure Proliferation of Web Dynamic and Expanded Content Increased Transaction Levels 9 Hi. Software Confidential.
International Accessibility Standards United Kingdom • UK Disability Rights Commission recently invoked national law requiring all public website meet accessibility requirements • UK Disability Discrimination Act of 1995 Canada • Common Look & Feel Law Japan • E-policy for IT United States • Americans with Disabilities Act (ADA) • Section 225 of the Telecommunications Act • Sections 504 & 508 of the rehabilitation Act • Workforce Investment Act of 1998 • Assistive Technology Act of 1998 Europe • EU announces 2003 “Year of Person with Disabilities” and commits web accessibility policy for member states • European Union Public Policy for Web and “EInclusion” Australia Emerging Markets Brazil and China - We are watching these new markets closely. 10 Hi. Software Confidential. • Disability Discrimination Act
Audiences – Who’s Responsible Executive Management Compliance Officers & Departments IT Marketing Departments User Experience Application Developer Web Content Provider Quality Assurance Engineers 11 Hi. Software Confidential.
Goal of End to End Accessibility Enable customers to achieve website accessibility compliance Simplify end-user tools for accessible content creation, editing and approval. Integration into developer environment to check for conformances in the template and website development stage. Reduced IT cost and manpower in development and maintenance Leverage internal skill sets for developers, administrators and end-users. 12 Hi. Software Confidential.
Methodology Build Compliance into Development Life-Cycle with Desktop Solution Identify/resolve content compliance issues at the time of content creation, Test both Transactional and Static Content Integrate into Development Environment or Content Mgmt System using Hi. Software’s open-API. Audit Content & Quality Monitoring Server Solution Ensure that Corporate and Regulatory Standards for Web Content are adhered to within the organization. Provide a Global Audit of Web Content Compliance status on a scheduled basis and send reports to the proper stakeholders. Offers Audit/Historic view for measuring progress Repeatable Process 13 Hi. Software Confidential.
Collaborative Work Flow for Compliance Joe, who is of legal counsel, receives regular updates on compliance for content and web governance as a user of Share. Point Sherriff Rob, an Executive, uses Acc. Monitorto run scheduled reports. He is responsible content and regulatory compliance for the entire Web site. Tom, a Web developer, uses Acc. Repair for Share. Point Designer He benefits. Acc. Monitor Acc. Verify/Repair Compliance Sherriff On-Line Acc. Validation from automatic repairs, and also performs some repairs manually. Rebecca manages the QA team. She tests all the pages in batch using Acc. Verify. 14 Hi. Software Confidential. Sue, content provider, updates content through the MOSS web console). She uses Share. Point Tester.
Accessibility Solution Requirements Educates organizations on Compliance issues Developers, Content Providers, Business Owners etc. Audits thousands of Web Pages Regulatory Requirements Accessibility, Privacy and Security Exposure Brand Risk and Potential Litigation Enforces Specific Content Standards How do you know which groups are meeting their requirements? § 15 Measures for Standards § How does you know if sites meet standards? § Are sites meeting customer experience requirements? Hi. Software Confidential.
Accessibility Messaging Points § Lessen Risk Management Exposure § Regulatory compliance § Lawsuit avoidance § Increase Social Awareness and Corporate Responsibility § Broaden Market Opportunities § New customers § Increase customer confidence & trust § Consistency 16 Hi. Software Confidential.
Product Solutions Microsoft Alliance Accessibility Kit for MOSS ’ 07 Hi. Software MOSS end-to-end Acc. Monitor / Acc. Verify / Acc. Repair Compliance Sheriff On-line Validation Tool 17 Hi. Software Confidential.
Microsoft Partnership Initiatives ISV since 1998 Product Involvement and Integration Accessibility Kit for Share. Point (AKS) Microsoft Front. Page Accessibility Checker Share. Point Portal Server 2003 Accessibility Templates & Guidance 250, 000+ Downloads Microsoft Office Microsoft Share. Point Designer / Expression / Visual Studio VISTA Internal Usage of Products EMEA Microsoft. com Accessibility Monitoring MSN. com Accessibility Monitoring Microsoft-wide Accessibility Sales & Marketing Alliances Microsoft Public Sector – US FED “Solution for On-line Accessibility for Content Management Server (CMS)” Microsoft Accessibility Templates - Worldwide Microsoft Accessibility Microsoft Trustworthy Computing Microsoft “Live” - tbd Hi. Software Confidential. 18
Share. Point Server (MOSS) 2007 A business productivity platform optimized for the way people work in the unstructured world Familiar, consistent user environment Integrated business productivity capabilities Adaptive development platform Built for the enterprise 19 Hi. Software Confidential.
Share. Point Growth $800 m Revenues – FY 2007 MSFT’s Fastest Growing Product in History! 35% CAGR 84 m Servers 20 Hi. Software Confidential.
Key Share. Point Accessible Items Use of Titles Tables Use of Color Navigation Alternative Text for non-text based elements Absolute font size vs. relative font size End – End solution for content monitoring & reporting 21 Hi. Software Confidential.
AKS Deliverables The Accessibility Kit for Share. Point (“solution”) will have the following release offering and schedule: Accessibility Kit for Share. Point 1. 0 1. Complete MOSS accessibility assessment and remediation Enables the implementation of a WCAG 1. 0 AA / Section 508 compliant Internet facing websites and/or intranet portal 2. Update to Content authoring environment Accessibility Kit for Share. Point 1. 1 3. Update to collaborative environment within MOSS Wikis & Blogs Community Support 4. Creation, development, support and launch of Accessibility Kit for Share. Point online community site for Share. Point customers and partners. 22 Hi. Software Confidential.
Overview AKS is an add-on pack for MOSS 2007 that provides accessibility and usability enhancements for MOSS. This is done through a series of updates to CSS, Master pages and templates, and updates to content rendered by Web parts through the use of control adapters. Phase I of kit addresses Internet and Intranet publishing templates and Web sites. Phase II of the kit addresses teamsites and collaboration. 23 Hi. Software Confidential.
Master pages and templates 24 Hi. Software Confidential.
Typical MOSS page 25 Hi. Software Confidential.
Fonts are absolute by default in MOSS 26 Hi. Software Confidential.
Apply AKS 27 Hi. Software Confidential.
AKS masters change font size to relative vs Absolute-now large is large 28 Hi. Software Confidential.
Medium is medium 29 Hi. Software Confidential.
Override default Styles with AKS Styles and Images 30 Hi. Software Confidential.
AKS Style. Sheets in designer 31 Hi. Software Confidential.
End to End Accessibility for Share. Point – AKS / Hi. Software 32 Hi. Software Confidential.
Three Easy Steps 1. Developer 2. Workflows 3. Share. Point Tester 33 Hi. Software Confidential.
Acc. Repair for Share. Point Designer 34 Hi. Software Confidential.
Acc. Repair for SPD 35 Hi. Software Confidential.
Test and Repair in SPD 36 Hi. Software Confidential.
Accessibility Workflow for Share. Point Hi. Software extends the MOSS platform with a combination of user driven interactive desktop tools that allow content creators to build, test and remediate accessible content with PC based developer solutions Hi. Software back end automated monitoring solutions extend the MOSS platform through unattended compliance testing and workflow integration. 37 Hi. Software Confidential.
Configuring the Workflow 38 Hi. Software Confidential.
Hi. Software Check Accessibility Column 39 Hi. Software Confidential.
Defining the Workflow 40 Hi. Software Confidential.
The Site Collection Features 41 Hi. Software Confidential.
Page Tester for Share. Point 42 Hi. Software Confidential.
Share. Point Home 43 Hi. Software Confidential.
Share. Point Web based Interface 44 Hi. Software Confidential.
Share. Point Tester provides browser based testing and reporting for content creators 45 Hi. Software Confidential.
Report from the Tester 46 Hi. Software Confidential.
Hi. Software Solutions Accessibility Compliance Commercial Offerings 47 Hi. Software Confidential.
Product Map Accessibility Product Stack from Hi. Software Developer Content Creator Core-Accessibility Provides accessibility improvements to through content, web pages, templates, etc Allows content providers to test and validate individual pages on accessibility through hosted test prior to publication. Basic Architecture Accessibility Content Accessibility on per Page basis Integrated Back-end Accessibility Acc. Verify & Repair Hi. Software Page. Tester Hi. Software Acc. Monitor 48 Hi. Software Confidential. Provides accessibility monitoring for organizations under 1, 000 users through file testing and issue identification. Enterprise Governance identify what is best solution Monitors, tests and identifies compliancy requirements for accessibility, privacy, data security through dashboard scorecard and drill down reporting in web-browser environment. Collaborative Workflow and Scorecard Reporting Hi. Software Compliance Sheriff
Compliance Sheriff 49 Hi. Software Confidential.
Accessibility Audit Solution Monitors all web properties to identify accessibility issues Interactive scripting feature allows for dynamic content and transactional monitoring Collaborative workflow allows management and content developers to integrate fixes and trends 50 Hi. Software Confidential. § Detailed Dashboard Reporting Source code identification at developer level for rapid fixes Industry and Competitive benchmarking Multi-tiered licensing model
Executive Level Dashboard 51 Hi. Software Confidential.
Cool Stuff 52 Hi. Software Confidential.
Collaborative Workflow Quick Drill Down to code level Exact Line Number / HTML Source Code 53 Hi. Software Confidential.
Checkpoints View/Edit checkpoint definition within the one application Groups/Subgroups for ease of administration/management 54 Hi. Software Confidential.
Checkpoint customization Allows for complex rules to be defined using pre-configured conditions, or using Regular Expressions in the value fields. 55 Hi. Software Confidential.
Views let you combine charting, summary data and detailed tabular information about the results from your scans. The preview automatically updates with live data as you select the various options to customize your view 56 Hi. Software Confidential.
Views – Executive Trend Analysis Easily combine the results from multiple scans, or to restrict them to just the checkpoint categories that interest you, you can plot historical data, showing how your site has improved over time: 57 Hi. Software Confidential.
On-Line Validation 58 Hi. Software Confidential.
On-line Accessibility Validation 59 Hi. Software Confidential.
Simplified Reporting 60 Hi. Software Confidential.
Source Level Reporting 61 Hi. Software Confidential.
Strong Return on Investment Using Hi. Software Solutions IRS Saves $5. 8 m in web development costs Gateway Corp expands market opportunity by 25 m users Major retailer avoids accessibility litigation Motorola increases consumer trust through accessibility monitoring California State University implements system wide Web. Governance monitoring and integrated development to avoid Accessibility Litigation 62 Hi. Software Confidential. “Hi. Software should be seen as an essential aid to the process of web site design, test and monitoring. The outcome will be a better user experience and an ultimate increase in the bottom line. ” - Peter Abrahams, Analyst Bloor Research
The Invisible 20% Microtrends – The Small Forces Behind Tomorrow’s Big Changes Mark Penn - Author 63 Hi. Software Confidential.
For Further Information Kurt A. Mueffelmann, President & CEO kam@hisoftware. com 64 Hi. Software Confidential.
65 Hi. Software Confidential.
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