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™: Access Novell Secure Overview and Competitive Comparisons www. novell. com Gabriel Waters Product ™: Access Novell Secure Overview and Competitive Comparisons www. novell. com Gabriel Waters Product Manager Novell, Inc. [email protected] com

Vision…one Net A world where networks of all types—corporate and public, intranets, extranets, and Vision…one Net A world where networks of all types—corporate and public, intranets, extranets, and the Internet—work together as one Net and securely connect employees, customers, suppliers, and partners across organizational boundaries Mission To solve complex business and technical challenges with Net business solutions that enable people, processes, and systems to work together and our customers to profit from the opportunities of a networked world

Many Systems, Many Accounts hp-ux OS/390 Many Systems, Many Accounts hp-ux OS/390

Business Problem: Multiple Accounts=Multiple Logins Business Problem: Multiple Accounts=Multiple Logins

Business Problem: Simple Passwords Are Not Secure Enough Anymore Business Problem: Simple Passwords Are Not Secure Enough Anymore

Business Problem: Inherent Vulnerabilities Web users Users DMZ Apps admin Net. Ware Apps Web Business Problem: Inherent Vulnerabilities Web users Users DMZ Apps admin Net. Ware Apps Web server Unix admin Net. Ware®/NT admin AIX, Solaris, HP-UX, Linux, etc Apps Web server NT/2000 VPN, Dial-up, Wireless users Web admin Access Control server OS/390 Admin OS/390

Business Problem: Old Administrative Model Breaks Down Employees, suppliers, customers, partners, etc. Overwhelmed admin(s) Business Problem: Old Administrative Model Breaks Down Employees, suppliers, customers, partners, etc. Overwhelmed admin(s) Cannot handle all the requests – meltdown Out-of-date user profiles More and more applications Basis for access, authentication and authorization • Huge security risk created with identities in multiple environments • Cost of change unmanageable • A new administration model had to emerge

Business Problem: Support Costs Are Increa$ing • The typical user spends as much as Business Problem: Support Costs Are Increa$ing • The typical user spends as much as 44 hours per year performing multiple login tasks to access 4 applications » A 1996 study by the Network Applications Consortium • Most users can’t remember more than 3 passwords, yet are expected to remember 6 or more » Steven Foote, director of strategic research at Hurwitz Group • More than 30% of help desk costs are password related » Giga, Renee Woo, March 2001 • Password management costs between $200 and $300 per user each year » IDC

Paradise • Manage only one account for each user • Reduce administrative and support Paradise • Manage only one account for each user • Reduce administrative and support costs • Eliminate passwords • Increase security • Provide secure e. Business, enterprise, and legacy integration

Access vs. Provisioning e. Business Infrastructure Convergence e. Provisioning User provisioning Next-generation portal March Access vs. Provisioning e. Business Infrastructure Convergence e. Provisioning User provisioning Next-generation portal March 2001 User access management Content management and personalization Rapid convergence

What to Look for in an Access Management Solution • • • Intranet and What to Look for in an Access Management Solution • • • Intranet and extranet single sign-on Account provisioning Authentication and authorization management Advanced authentication support Directory-enabled Centralized administration Mobile and wireless user support Support for all data stores and security systems Customizable Broad platform support Market leadership

The Secure Access Solution • Managing authentication and authorization for web, wireless, dial-up, VPN, The Secure Access Solution • Managing authentication and authorization for web, wireless, dial-up, VPN, and client users to provide secure access and single sign-on to applications, databases, and platforms

What Is the Secure Access Solution? • A soft bundle of existing Novell products What Is the Secure Access Solution? • A soft bundle of existing Novell products that have/are being further integrated on a common architecture, to create a scalable, reliable, and secure infrastructure for Novell and third-party Secure Access products

The Novell Solution The Novell Solution

Solution: Novell Secure Access™—Managing Access and Identity for… Advanced Authentication PKI, Smart Cards, Biometrics, Solution: Novell Secure Access™—Managing Access and Identity for… Advanced Authentication PKI, Smart Cards, Biometrics, Proximity Cards, Tokens, etc. Novell e. Directory™ External Web, Wireless, Dial-up, VPN Web Security, SSO, Reverse Proxy Databases Enterprise Security, Firewall, VPN, Dial-up Forward Proxy Applications Platforms/NOS Web, Win 32, Citrix, and Host-Based Net. Ware, Windows, Solaris, HP-UX, AIX, Linux, OS/390

Secure Access for Applications Novell e. Directory Novell Secure. Login: Enterprise single sign-on Applications Secure Access for Applications Novell e. Directory Novell Secure. Login: Enterprise single sign-on Applications Web, Win 32, Citrix, and Host-Based

Secure Access for Platforms AS 400 Coming NDS-Authentication Services: OS/390 Novell e. Directory Account Secure Access for Platforms AS 400 Coming NDS-Authentication Services: OS/390 Novell e. Directory Account Management Tru 64 UNIX Net. Ware AIX NT/2000 HP-UX Solaris Linux

Secure Access for the Web Advanced authentication PKI, Smart Cards, Biometrics, Proximity Cards, Tokens, Secure Access for the Web Advanced authentication PKI, Smart Cards, Biometrics, Proximity Cards, Tokens, etc. Novell e. Directory Databases i. Chain® External web security, SSO, Reverse proxy Web applications and servers Applications Platforms/NOS Web, Win 32, Citrix, and Host Based Net. Ware, Windows, Solaris, HP-UX, AIX, Linux, OS/390

Secure Access for the Enterprise Border. Manager® Novell e. Directory Enterprise Security, Firewall, VPN, Secure Access for the Enterprise Border. Manager® Novell e. Directory Enterprise Security, Firewall, VPN, RADIUS Server, Forward Proxy

Secure Access for Advanced Authentication Advanced authentication PKI, Smart Cards, Biometrics, Proximity Cards, Tokens, Secure Access for Advanced Authentication Advanced authentication PKI, Smart Cards, Biometrics, Proximity Cards, Tokens, etc. Novell e. Directory Novell Modular Authentication Service (NMAS™)

The Novell Solution The Novell Solution

Secure Access for Applications Novell e. Directory Novell Secure. Login: Enterprise single sign-on Applications Secure Access for Applications Novell e. Directory Novell Secure. Login: Enterprise single sign-on Applications Web, Win 32, Citrix, and Host-Based

What Is Novell Secure. Login? • A password management solution that single sign-on enables What Is Novell Secure. Login? • A password management solution that single sign-on enables Windows, web, Citrix/Terminal Server, and host-based applications

Novell Secure. Login Benefits • Simplifies the end-user experience 4 User only logs in Novell Secure. Login Benefits • Simplifies the end-user experience 4 User only logs in once 4 Significantly reduces support costs • Secures access to applications 4 Users don’t have to remember many/weak passwords • Accelerate authentication 4 Users are more productive

e. Directory Enables Single Sign-on • Securely store passwords in e. Directory Novell e. e. Directory Enables Single Sign-on • Securely store passwords in e. Directory Novell e. Directory

The Password Management Solution • For on-demand presentation to applications Novell e. Directory The Password Management Solution • For on-demand presentation to applications Novell e. Directory

How It Works: Login Experience—Before NSL Application server Novell Directory Services® (NDS®) 4) Application How It Works: Login Experience—Before NSL Application server Novell Directory Services® (NDS®) 4) Application starts 2) Credential challenge 3) Provide credentials 1) Launch application Login ID: Password: Client workstation

How It Works: Login Experience—With NSL Application server Novell e. Directory 5) NSL receives How It Works: Login Experience—With NSL Application server Novell e. Directory 5) NSL receives secret (ID/PWD) from e. Directory, then authenticates to application 3) Credential challenge 4) NSL requests secret from e. Directory Login ID: Password: 2) Launch application 1) Authenticate to e. Directory Client workstation

Secure Access for Platforms AS 400 Coming e. Directory-Authentication Services: Account Management OS/390 Novell Secure Access for Platforms AS 400 Coming e. Directory-Authentication Services: Account Management OS/390 Novell e. Directory Tru 64 UNIX Net. Ware AIX NT/2000 HP-UX Solaris Linux

Current Offering OS Account Local Account Redirect Account Provision Account Sync Auth Local Auth Current Offering OS Account Local Account Redirect Account Provision Account Sync Auth Local Auth Redirect Password Sync OS/390 NDS-AS Solaris NDS-AS NAM/NDS-AS Linux NDS-AS NAM/NDS-AS AIX NDS-AS Win. NT NDS-AS HP-UX Dir. XML NDS-AS NAM/Dir. XML NDS-AS NAM NDS-AS Solaris. X 86 Dir. XML NDS-AS Tru 64 UNIX Dir. XML™ Dir. XML Win 2 K NAM NDS-AS Open. VMS AS/400 Net. Ware NDS-AS Dir. XML

Spring ’ 02 Release will Have… OS Account Local Account Provision Account Sync Auth Spring ’ 02 Release will Have… OS Account Local Account Provision Account Sync Auth Local Auth Redirect Password Sync OS/390 ASAM 3. 0 Solaris ASAM 3. 0 Linux ASAM 3. 0 AIX ASAM 3. 0 Win. NT ASAM 3. 0 NA ASAM 3. 0 Win 2 K ASAM 3. 0 NA ASAM 3. 0 HP-UX ASAM 3. 0 Tru 64 UNIX ASAM 3. 1 Solaris. X 86 ASAM 3. 0 Open. VMS ASAM 3. 1 AS/400 ASAM 3. 1 NA ASAM 3. 1 Net. Ware NR ASAM 3. 0

What Is Novell Account Management? • Account integration for user and group accounts and What Is Novell Account Management? • Account integration for user and group accounts and password synchronization on Net. Ware, Windows, UNIX, Linux and MVS platforms

What’s the Value of Novell Account Management and NDS-AS? • Simplifies the complexity and What’s the Value of Novell Account Management and NDS-AS? • Simplifies the complexity and cost of managing passwords 4 For Windows, UNIX and MVS systems and applications • Secures 4 Provides integrated security with unified passwords, single login, universal access controls, and distributed policies from the users platform of choice • Accelerates 4 Allows for flexible management so that administrators in corporate offices or decentralized branch offices can manage their respective users. IDs in a corporate-wide system

What is Novell Account Management and e. Directory Authentication Services? • Redirection 4 Novell What is Novell Account Management and e. Directory Authentication Services? • Redirection 4 Novell Account Management (NAM) • Redirect security account manager (SAM) registry to e. Directory • Redirect etc/pass, NIS+ to e. Directory using Pluggable Authentication Module (PAM) 4 NDS Authentication Services (NDS-AS) • Redirect RACF and ACF 2 (OS/390) security systems to e. Directory • Redirect etc/pass, NIS+ to NDS using Pluggable Authentication Module (PAM) • Synchronization 4 Novell Account Management • Dir. XML™-based, specialized configuration for Active Directory • Future offerings

Cross Platform and Application Support • • • Platforms Net. Ware Windows NT Windows Cross Platform and Application Support • • • Platforms Net. Ware Windows NT Windows 2000 Solaris Linux Net. Ware® 5 • • • Platforms Tru 64 UNIX AIX HP-UX OS/390 Free. BSD • • Applications Internet Information Server Apache Web Server RADIUS IMAP POPd SSH Simple API for custom applications

How Does Windows NT Redirection Work? Windows NT server Windows NT workstation Applications SAMLIB. How Does Windows NT Redirection Work? Windows NT server Windows NT workstation Applications SAMLIB. DLL RPC e. Directory NDS for NT SAMSRV. DLL SAM Domain namebase e. Directory server Novell Client for Windows NT NDS

How Does NDS-AD Synchronization Work? Windows 2000 Server Client Workstation e. Directory server Applications How Does NDS-AD Synchronization Work? Windows 2000 Server Client Workstation e. Directory server Applications MS Active Directory e. Directory Management Utilities Dir. XML

How Does PAM Redirection for UNIX and Linux Work? Workstation Applications Windows NT server How Does PAM Redirection for UNIX and Linux Work? Workstation Applications Windows NT server e. Directory Applications LDAP Client SYS, FTP, Login, ? SSL PAM NDS-AS Auth. Client Registry /etc/passwd/ NIS, NIS+ e. Directory server e. Directory

How Does MVS Redirection Work? Terminal/ workstation Applications OS/390 server e. Directory Applications DB How Does MVS Redirection Work? Terminal/ workstation Applications OS/390 server e. Directory Applications DB 2, TSO, IDMS, ? RACF API, SAF NDS-AS SSL, TCP/IP Auth. Client Registry RACF/ACF 2 e. Directory server e. Directory

Providing ROI • According to the Bangkok Post 2/09/2000 4 The value of single Providing ROI • According to the Bangkok Post 2/09/2000 4 The value of single sign-on cannot be argued with, but its costs and implementation time can skyrocket for large companies with heterogeneous environments and different user needs 4 A survey by the Securities Industries Association of Washington, D. C. found that users spent on average 44. 4 hours a year just “logging in” 4 With NDS-AS they would have spent only 11. 1 hours • To quantify, this would represent a saving of over $800, 000 for a 1, 000 -user company

Secure Access for the Web Advanced authentication PKI, Smart Cards, Biometrics, Proximity Cards, Tokens, Secure Access for the Web Advanced authentication PKI, Smart Cards, Biometrics, Proximity Cards, Tokens, etc. Novell e. Directory Databases i. Chain External web security, SSO, Reverse proxy Web applications and servers Applications Platforms/NOS Web, Win 32, Citrix, and host based Net. Ware, Windows, Solaris, HP-UX, AIX, Linux, OS/390

What Is i. Chain? • i. Chain v 1. 5 is a directory enabled What Is i. Chain? • i. Chain v 1. 5 is a directory enabled security and management infrastructure that provides the foundation for secured e. Business solutions

i. Chain Internet Caching Server • Primary access point for all users into the i. Chain Internet Caching Server • Primary access point for all users into the infrastructure using enhanced Reverse Proxy technology 4 Provides single sign-on to web resources 4 Provides acceleration with Cache Object Store (COS) 4 Maintains data confidentiality (SSLizer) • Forces SSL between browser and proxy • HTTP between proxy and web server • On/Off per accelerator

Primary Access Point SSL i. Chain Proxy Browser • Enhanced Reverse Proxy technology with Primary Access Point SSL i. Chain Proxy Browser • Enhanced Reverse Proxy technology with 4 Multi-Homing (single public IP address to multiple backend web servers) 4 Path Based Multi-Homing (URL forwarding) redirect to a specified web server based on the URL suffix “www. novell. com/web 1” and “www. novell. com/web 2” will redirect to different web servers while maintaining the secured connection 4 Secured browser to proxy communications using SSLizer Web Servers

Authentication Service • Standard browser-based access 4 4 Username and password over HTTPS Can Authentication Service • Standard browser-based access 4 4 Username and password over HTTPS Can authenticate with User. ID, e-mail or any LDAP field • Multiple authentication methods 4 4 4 One time passwords (within the same DNS domain) X. 509 certificates Future integration with NMAS (Novell Modular Authentication Services) will provide additional methods including Smart Card, Token and Biometric • Multi-factor authentication 4 Combination of authentication methods • Contextless Login

i. Chain Authentication Process • 5 user Browser 1 6 9 Authentication • Proxy i. Chain Authentication Process • 5 user Browser 1 6 9 Authentication • Proxy 2 12 10 -11 Authentication: 1. Request for data 3 2. Authenticated? —check table 3. Check the authentication policy 4. Authentication policy 5. Request for authentication 6. Authentication (password, certificate) 7. User validation 8. Access policy determined 9. Authentication token to browser (memory) 10. Access policy enforced 11. Request for data: passed on to cache 12. Request for data: passed on web server 4 7 8 e. Directory Web Servers

Single Sign-on to Web Resources • i. Chain will forward (optional) a users logon Single Sign-on to Web Resources • i. Chain will forward (optional) a users logon name and password in the HTTP Authentication Header 4 Any web server using basic authentication will accept the credentials and authenticate the user • OLAC provides an option to use different logon credentials (name and password) 4 Two fields have been added “ICHAIN_UID” and “ICHAIN_PWD”, which can be mapped to any LDAP attribute

Data Confidentiality Service • Uses SSL encryption between browser and i. Chain server • Data Confidentiality Service • Uses SSL encryption between browser and i. Chain server • Provided by the SSLizer 4 Secure transparent encryption 4 Eliminates need to use SSL service on web servers 4 Easy to setup 4 Performance boost for web servers—offloads web servers from having to run SSL encryption • No-Cache Setting

Authorization Service • Authorizes access requests based on rules stored as objects in e. Authorization Service • Authorizes access requests based on rules stored as objects in e. Directory 4 4 4 Leverages the e. Directory hierarchy and inheritance mechanisms Cached on i. Chain ICS server for improved performance “Public Access” can be allowed with no authentication point • Access Rules may be assigned to 4 4 Communities Groups Users Containers (O, OU, etc. )

Secure Access for Advanced Authentication PKI, Smart Cards, Biometrics, Proximity Cards, Tokens, etc. Novell Secure Access for Advanced Authentication PKI, Smart Cards, Biometrics, Proximity Cards, Tokens, etc. Novell e. Directory Novell Modular Authentication Service

What Is Novell Modular Authentication Service (NMAS)? • A single, cost-effective point of administration What Is Novell Modular Authentication Service (NMAS)? • A single, cost-effective point of administration for managing, grading, and accessing all biometric, smart card, token, and digital certificate authentication to your enterprise

NMAS Benefits • Simplifies strong authentication 4 Manage multiple authentication methods centrally • Secures NMAS Benefits • Simplifies strong authentication 4 Manage multiple authentication methods centrally • Secures authentication 4 Encrypts authentication material 4 Provides an alternative to passwords • Accelerate authentication 4 Can automatically authenticate users

NMAS Supported Methods • Passwords 4 e. Directory password, simple password Enhanced password 4 NMAS Supported Methods • Passwords 4 e. Directory password, simple password Enhanced password 4 Activ. Card, Vasco, RSA, Secure. Computing 4 4 Entrust Verisign, Baltimore, XCert, etc. 4 Activ. Card, Arcot, Data Card, SPYRUS, RSA, etc. 4 Applied Biometrics, BAC, Bio. ID, Biometricate, DNP, Identix, Iridian, Saflink, Secu. Gen, System Needs, Visionsphere, others 4 • Token • X. 509 v 3 Certificate • Smart Card • Biometric (fingerprint, face, voice, iris, etc. )

Multifactor Authentication • Password or Biometric OR • Biometric and Smart Card OR Password Multifactor Authentication • Password or Biometric OR • Biometric and Smart Card OR Password and Biometric and Smart Card OR Something else OR

What Is an NMAS Method? • Methods are digitally signed code for enabling and What Is an NMAS Method? • Methods are digitally signed code for enabling and securing communication between authentication device and e. Directory 4 4 4 Only signed methods are loaded by NMAS server Allows management of methods between vendors Provides integrity check • Novell does not represent the quality of any login method it signs 4 4 You must determine the suitability of a login method for your security policy Perform due diligence on business and technical strengths of NMAS partner company

Universal Smart Card Method • Supports Digital Certificate Authentication via 4 PKCS#11 • Gem. Universal Smart Card Method • Supports Digital Certificate Authentication via 4 PKCS#11 • Gem. Plus, Bull, Schlumberger, SPYRUS, etc. 4 Vendor specific Crypto Service Provider (CSP) • Validation 4 CRL (Certificate Revocation Lists) 4 Certificate Date Validity 4 Intermediate Certificate Authorities 4 Trusted Root Certificate Authority 4 OCSP Validation coming

Advanced X. 509 Certificate Method • Supports Digital Certificate authentication via 4 CAPI (Where Advanced X. 509 Certificate Method • Supports Digital Certificate authentication via 4 CAPI (Where Internet Explorer stores the keys) 4 PKCS#12 (Standard for protecting private key in a file) • Validation 4 CRL (Certificate Revocation Lists) 4 Certificate date validity 4 Certificate chain supports authentication via any PKCS#12 digital certificate

Entrust Method • Supports authentication via Entrust Profile and Entelligence Client • Validation 4 Entrust Method • Supports authentication via Entrust Profile and Entelligence Client • Validation 4 CRL (Certificate Revocation Lists) 4 Certificate Date Validity 4 Certificate Chain

Enhanced Password Policy Method • Enforce strong password policy for e. Directory authentication 4 Enhanced Password Policy Method • Enforce strong password policy for e. Directory authentication 4 Dictionary search 4 Case sensitive 4 Minimum character requirements (alpha and numeric) 4 Minimum case requirements • Managed from same password policy object as SSO

Workstation Access Method • Allows Administrator to control how system behaves after inactivity 4 Workstation Access Method • Allows Administrator to control how system behaves after inactivity 4 Support for automatic logout when smart card is removed 4 Can lock workstation OR 4 Can logout user entirely 4 Configurable for individual users 4 Enforced by administrator

RADIUS Server • Radius Server 4 4 Available in NMAS 2. 0 Enterprise Edition RADIUS Server • Radius Server 4 4 Available in NMAS 2. 0 Enterprise Edition Supports several token devices, including • Activ. Card Activ. Token, RSA Secur. ID, VASCO Digi. Pass Supports Challenge Handshake Authentication Protocol (CHAP) 4 Console. One® Snap-ins to manage the Radius Server Configuration 4 Can Migrate Border. Manager 3. 5 Radius Configuration to the NMAS Radius Configuration 4 The Radius Server is a Net. Ware only feature 4

Graded Authentication = Sales Data = Research Data Sales Data Research Data Graded Authentication = Sales Data = Research Data Sales Data Research Data

Partners Consulting partners Security Partners Protocom Partners Consulting partners Security Partners Protocom

Solution: Novell Secure. Access—Managing Access and Identity for. . . Advanced Authentication PKI, Smart Solution: Novell Secure. Access—Managing Access and Identity for. . . Advanced Authentication PKI, Smart Cards, Biometrics, Proximity Cards, Tokens, etc. Novell e. Directory Web External web, wireless security, SSO, Reverse proxy Databases Enterprise Security, Firewall, VPN, Dial-up Forward proxy Applications Platforms/NOS Web, Win 32, Citrix, and host based Net. Ware, Windows, Solaris, HP-UX, AIX, Linux, OS/390

Feature Comparison Legend + Strong or has an advantage relative to the other players Feature Comparison Legend + Strong or has an advantage relative to the other players (Value = 1 point) = Average relative to other players (Value = 0 points) - Weak or has a disadvantage relative to other players (Value = -1 point)

Secure Access Compared • Trying to get third-party software to work securely as one Secure Access Compared • Trying to get third-party software to work securely as one requires time and integration • Integration costs money, thereby lower ROI • Novell Secure Access ties multi-vendor, complex systems together to improve security, reduce costs, and simplify administration

Managing User’s Access • Regardless of where users are authenticating from, whether it is Managing User’s Access • Regardless of where users are authenticating from, whether it is the web, wireless, dial-up, VPN, or traditional legacy environments, we can integrate and manage the identities of all those users 4 4 Secure authentication Consistent enforcement of access control rules Single sign-on Strong Audit trail • Novell can do this for Novell and third-party products to provision and control access to all applications, databases, platforms, and network resources

Secure Business Portal Solution Case Study: Sesame Workshop Challenge Sesame Workshop’s employees and partners Secure Business Portal Solution Case Study: Sesame Workshop Challenge Sesame Workshop’s employees and partners worldwide needing real-time web access to information Scalable solution to be extended to customers and partners Personalized and secure access for users Securing a heterogeneous environment- Microsoft Exchange, Microsoft Outlook, Sun, Oracle, Cognos, Computron, etc. Computron, Several username and passwords Business Benefits Provide easier and more secure access to information Extend the lifetime of existing applications thereby eliminating the need for new application development Reduce cost of administration Immediate password reset ROI Execution of the one Net vision vs. false promises from other vendors Solution Novell viewed as long term business partner and advisor i. Chain-secure Microsoft Outlook web servers provide single sign-on sign. Novell Account Management- password sync between NT domain and e. Directory Dir. XML- sync data using XML Eliminate multiple username/password prompts when users accessed the system Increase the security of user information Rapid Timeframes 2 Week Requirements Assessment 2 Weeks Design Development Contact Information: Harold Moore, Richard Pace

Secure Business Portal Solution Case Study: Taipei County Government Challenge Taipei County Government was Secure Business Portal Solution Case Study: Taipei County Government Challenge Taipei County Government was facing two challenges Limited protection of network resources Insufficient management of user accounts Access to confidential data and applications was only protected by a password Multiple accounts with passwords TCG employees were spending 71 hours per week, on average, trying to access their applications Solution Business Benefits TCG employees have just one user. ID to remember user. ID TCG employees only need to login when additional levels of security are required TCG has a holistic security solution that addresses the main weaknesses within enterprise networks TCG administrators manage just one account, and one security policy, for each user “Novell’s proven track record in security made it an easy choice” – Jang-Ming Young, TCG Security Project Manager Novell Modular Authentication Service provided the infrastructure to effectively manage passwords, biometrics, and smart cards, all of which are used by TCG Novell Account Management unified the account management for TCG’s Solaris, Linux, and Windows NT/2000 systems. ZENworks® proactively manages the desktop, ZENworks® applications, and virus updates Quote “Novell has helped to not only create additional security throughout the TCG network but also save countless dollars, vast amounts of time, and numerous resources, “ Young said. “We feel we got the best security and network management solution on the market. ” Contact Information: Barry Chen, Sara Levine