Скачать презентацию About Step Two Designs Step Two Designs
bab40194b481aa940b86c8bb23f544a0.ppt
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Скачать презентацию About Step Two Designs Step Two Designs
Скачать презентацию About Step Two Designs Step Two Designs
About Step Two Designs
Step Two Designs clients
Presentation overview
Topics covered
Key messages
Effective information management
Information management is everything
What is information management?
What is information management?
What is information management?
Call centre information management
Every organisation is unique
What hasn’t worked
Traditional approaches to IM planning
Marvellous enterprise architectures
Enterprise content management
Portals
How do you work out what to do?
You don’t know what you don’t know
But whatever you do, don’t ask users what they want!
Staff interviews
Making sense of the information
Case Study CHOICE
My office when I am doing this
CHOICE: background
CHOICE: key systems Share. Point Default contact database Intranet Centrally managed, good content CHOICE Online Old CMS, risky, limited Network drives Used well for projects TRIM Mirrors old, confused Project database Access, good info, poor user interface MS office suite, graphic tools etc
CHOICE: the issues
CHOICE: recommendations
Case Study Family Law Courts of Australia
Family Law Courts of Australia: the issue
Family Law Courts of Australia: outcome
6 x 2 methodology
Too much to be done
Taking it six months at a time
How does it work?
Building momentum
Case study Health care
Healthcare: overview
Healthcare: current state
Healthcare: possible solutions
Healthcare: possible solutions
Healthcare: possible solutions
Healthcare: the solution take 1
Healthcare: the outcome take 1
Healthcare: the solution take 2
Healthcare: the outcome
Caltex
Caltex: overview
Caltex: starting position
Caltex: record daily inquiries
Caltex: interviewed staff
Caltex: the cunning plan
Guild Insurance
Guild Insurance: background
Guild Insurance: issues
Guild Insurance: Outcome
Leighton Construction
Leighton Construction: ECM
Leighton Contractors: outcome
RTA: Motor Traffic Centre
RTA: Motor Traffic Centre
RTA: Motor Traffic Centre
RTA: existing systems
RTA: existing systems
RTA: wiki ownership
RTA: project management
RTA: possible wiki use
RTA recommendation: Info push and pull
Dyno Nobel
Dyno Nobel
Dyno Nobel
Summary
Topics covered
Questions?
Скачать презентацию About Step Two Designs Step Two Designs
bab40194b481aa940b86c8bb23f544a0.ppt