A World of Care for Mobile Staff

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Profile of Allianz Worldwide Care • Specialist in international health insurance • Standard & Poor’s Rating: “A+” • Customer service focus: 97% client retention rate • First to offer Claims Processing within 48 hours • Emphasis on cost containment measures • Cover available for employees of all nationalities, for long or short assignments © Copyright Allianz 3/16/2018 C Rollet A World of Care 2

Allianz Worldwide Care: Solutions to Industry Needs • Identified gaps of cover in employee benefits in Shipping and aviation • Human capital is key to the industry • Retention of staff is a central issue • Expectations of staff are increasing • New solutions can be customised © Copyright Allianz 3/16/2018 C Rollet A World of Care 3

Our differenciators • AWC has a service proposition to offer: documents in languages, tool free n°, doctors on site • Manage the expectations of your officers and crew • Multi benefit plan for all needs of the corporation • Easy, straight forward scheme administration : Multi sub billing, one renewal, one contract • Access to regular management reports (for large groups) to allow you to monitor (and forecast) scheme performance © Copyright Allianz 3/16/2018 C Rollet A World of Care 4

Communicate to seafarers in bespoke languages ! © Copyright Allianz 3/16/2018 C Rollet A World of Care 5

Fulfillment Pack International Healthcare Plans Employee Benefit Guide & How to Claim Membership Card Accompanied by: • Insurance Certificate • Claim Form • Treatment Guarantee Form © Copyright Allianz 3/16/2018 C Rollet • Any other policy-specific documents A World of Care 6

Marine & Aviation: Benefits cont. Allianz Worldwide Care dedicated solution for the industry: • Protect officers and crew • In all countries for all nationalities • Provide a large range of benefits (catastrophic risk or elective care) • Can cover an individual in their home country • For a full year or for several months if required • Cover for an employee AND his dependents • Global approach towards mobile staff (on shore/on board/crew) © Copyright Allianz 3/16/2018 C Rollet A World of Care 7

Some of Our Clients • 97% client retention rate • Stolt Nielsen Transport, Waha Oil, Maridive & Oil Services, Gulf Energy Maritime, AGIP Marine services, Premicon Cruises, Sandvik Mining & Construction, Kapa Oil Refineries, BHP Billiton, ACERGY offshore, Premier Oil, Indago Petroleum, Yemen airways, Occidental Petroleum, Qatar Airways © Copyright Allianz 3/16/2018 C Rollet A World of Care 8

One Single Healthcare Solution for a Range of Risks Medical cover 100% 50% P&I P&I State cover 0% on Board member on off yes Primary cover © Copyright Allianz 3/16/2018 C Rollet yes Offshore Staff 1 Dependants On shore staff off Staff 2 Staff 3 maybe AWC cover no no Uncovered A World of Care 9

Building a Sound Healthcare Budget Strategy Year 1 Year 2 Budget Year 3 Year 4 Inflation Y 3 Inflation Y 2 Top up state cover Pooled On shore staff Health covers Top up P&I Inflation Reduced health budget Board members Nature of risk Unconstituted claim fund Trends start to show Claims fund confirmed Claims fund adjusted Analysis of risk Classic LR analysis Profit share Cost plus Stop loss Managed funding & financial projection © Copyright Allianz 3/16/2018 C Rollet A World of Care 10

Website & Online Services © Copyright Allianz 3/16/2018 C Rollet A World of Care

Download and view insurance certificates • Download insurance certificates in PDF format • Same

Automated Policy Documents Delivery • Policy documents are automatically issued to the policyholder when a policy is created • Policy amendments also trigger re-issuing of appropriate policy documents which reflect any changes made © Copyright Allianz 3/16/2018 C Rollet A World of Care 13

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