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A S A P pplication ervices lliance rogram When strategic business applications… Just can’t wait ! ASAP Detail Presentation 98/08/30. Publication Number SWEO 0000 -0004.

A technology revolution is changing business. . . SWEO ASAP Detail Presentation 98/08/30. Publication Number SWEO 0000 -0004.

Top Service Initiatives in F 1000 IT is stretched across initiatives, technologies, and implementation timelines. 51. 00 Internet 44. 00 E-Messaging Security 39. 00 CPE Maintenance Y 2 K 39. 00 34. 00 31. 00 Intranet NT Migration 28. 00 BRS 28. 00 26. 00 Enterprise App. Solns Help Desk 22. 00 CMS Mobile Computing 22. 00 21. 00 Asset Mgmt 18. 00 ECOM 18. 00 17. 00 DW 12. 00 Collaborative Computing 11. 00 SC 10. 00 KM Euro Plan 1. 00 ASAP Focus Areas 3. 00 None 0 20 % of Respondents 40 Source: Dataquest end-user budget survey , 7/97 as quoted in Y 2 K Market Analysis. Numbers are rounded up. SWEO ASAP Detail Presentation 98/08/30. Publication Number SWEO 0000 -0004. 60

IT Business Pressures A technology revolution is changing the way companies do business. “Lack of IT workers force businesses to scale back revenue expectations…” Coopers & Lybrand “IT staff turnover as high as 30% in some companies. . . ” Meta Group “Date change work poses economic threat. . ” CW 5/98 “F 1000 companies spend $50 billion on in -house programming. . . ” Fortune 11/97 SWEO ASAP Detail Presentation 98/08/30. Publication Number SWEO 0000 -0004.

IT Staffing Dilemma Finding & retaining skilled resources - a major IT challenge Competition for resources Service provider as a solution to resource shortage • Recruiting network • Skills database • Subcontractors • Offshore • Retention Service provider as a competitor for resources Staffing & Recruiting • Interviews • Skills tests • Project knowledge transfer Skills Transfer • Mentoring & Assessment Training & Re-skilling • Methodologies • Processes & tools • Service delivery model • Management training • Certification • Career paths Three most important elements of the staffing dilemma Source: Gartner Group 1997 from Deloitte & Touche survey of 1400 CIO’s WW SWEO ASAP Detail Presentation 98/08/30. Publication Number SWEO 0000 -0004.

IT Skills Gap Engineering skills change faster than staff can be cost effectively trained. Main Frame Cobol/Fortran Pascal C Object Languages Visual Basic JAVA Visual JAVA Perl Internet centric Distributed Computing Security Integrated Desktop UNIX Database - Oracle Sequent Server Window 3 x Windows 9 x Networking WAN Remote Access Networking TCPIP NT Client Server Mail Enabled Web Enabled Past 1992 1994 SWEO ASAP Detail Presentation 98/08/30. Publication Number SWEO 0000 -0004. 1996 1998 2000 Future

Application Services Key areas where customers look for development capability Services New development Needs Achieve competitive advantage, accelerate TTM Data warehouse and mining Improve business performance & customer needs analysis improvements Emerging & Internet improve TTM technology Change customer & vendor business models to Package Implementation Integrate business functions, improve TTM & functionality. Management Transitioning Migrations, new architectures for performance gain Year 2000 Services replace Assess problem, obtain resources, convert or Retooling methodologies Teach staff new processes, technologies, Support Application help desk, 24 x 7 troubleshooting Maintenance Improve operational performance or productivity SWEO ASAP Detail Presentation 98/08/30. Publication Number SWEO 0000 -0004.

Application Services Intent To provide large-scale, strategic application services that support custo business needs for competitive advantage. We focus on: Improved TTM ASAP Low risk Quality solutions HP software R&D quality Emerging technologies Heterogeneous environments Processes, tools & methodologies Scaleable resources for large projects Global custom support infrastructure SWEO ASAP Detail Presentation 98/08/30. Publication Number SWEO 0000 -0004.

Application Services Alliance Program An approach to strategic application development that reduces risk and accelerates solutions deployment when compared to staff augmentation, project based contracts, or outsourcing alternatives. Partnership Knowledge Transfer ASAP Deep knowledge of HP’s technologies SWEO ASAP Detail Presentation 98/08/30. Publication Number SWEO 0000 -0004. HP-Quality Application Development Services Access to large pool of skilled resources

Alternatives Do it all yourself AP AS Maintain control of strategic applications. Leverage HP’s software expertise to enable knowledge transfer and access a large pool of skilled development teams. Reduce project start-up time & risks. SWEO ASAP Detail Presentation 98/08/30. Publication Number SWEO 0000 -0004. Outsource the development

ASAP Model Strategic Application Development & Deployment Internet Enabled Application & Legislative, Platform Year 2000, Euro Migrations ‘ 02 Application Enhancements SWEO ASAP Detail Presentation 98/08/30. Publication Number SWEO 0000 -0004.

ASAP Methodology Establishes the alliance management systems and infrastructure ASAP Methodology Strategic Application Development & Deployment Internet Enabled Application & Legislative, Platform Migrations Year 2000 Application Enhancements • Establishes and manages joint Client-HP software development alliance and project office • Establishes a process to meet business priorities • Provides rigorous project management and processes to manage software engineering resources on multiple project streams simultaneously • Provides on-site design and large-scale (hundreds) off-site software engineering resource ramp and management • Establishes a distributed, physical environment for quality software development and support SWEO ASAP Detail Presentation 98/08/30. Publication Number SWEO 0000 -0004.

ASAP Methodology Establishes the alliance management systems and infrastructure ASAP Methodology Strategic Application Development & Deployment Internet Enabled Application & Legislative, Platform Migrations Year 2000 Application Enhancements • Implements a communication & equipment infrastructure • Applies integrated process management (i. e. forecasting, production planning, quality, documentation, etc. ) • Applies your tools and methodologies as required - or HP’s • Implements appropriate practices (re-use, tools use) • Provides for knowledge transfer SWEO ASAP Detail Presentation 98/08/30. Publication Number SWEO 0000 -0004.

ASAP Services Designed to meet customer’s application development needs § Application Development - Application ASAP Methodology Strategic Application Development & Deployment Internet Enabled Application & Legislative, Platform Migrations Year 2000 Application Enhancements design, development and deployment for UNIX, NT and mainframe environments § Application Transition - Application and platform migrations from any current mainframe or server environment § Application Compliance - Assessment and code conversions for legislated situations, Year 2000 or Euro currency standardization, during Application Development or Transition Services § Application Enhancement - Continued support for developed or re-hosted applications SWEO ASAP Detail Presentation 98/08/30. Publication Number SWEO 0000 -0004.

Strategic Application Development When strategic application just can’t wait. . . Service Elements - Business need and application requirements assessment - Application design, pilot, development and deployment for UNIX and NT platforms and most mainframe environments - Assessment of internet, intranet, extranet and related technology for internal, business-to-business and consumer-to-business applications - Integration of internet technologies with current environments - Rapid ramp of large-scale resources (hundreds of developers) - Project Management of on-site and off-site resources - Use of client or HP tools and methods Benefits = An application development partner = Access to resources = Lower business risk = Improved time to market for strategic applications SWEO ASAP Detail Presentation 98/08/30. Publication Number SWEO 0000 -0004.

Application & Platform Migration Service Elements - Applications re-hosting from mainframes to UNIX and NT environments - Applications redevelopment - Transitioning applications in Server consolidations Benefits = Rapid resource ramp for large-scale, strategic initiatives = Knowledge and experience to port varied applications from multiple environments to UNIX and NT platforms SWEO ASAP Detail Presentation 98/08/30. Publication Number SWEO 0000 -0004.

Application Compliance Service Elements - Focus on legislative, Year 2000, Euro Currency changes - Strategy Development (fix, update, replace) for strategic applications - Analysis and scoping of effort - Conversion & Pilot Tests - Conversion, Implementation & Compliance testing Benefits = Methodologies and tools specific to the Year 2000 problem = Ability to design tools for legacy environments or use a chosen vendor’s tools = Ramp resources to the project size = Access to large pool of resources for COBOL and other mainframe operating environments SWEO ASAP Detail Presentation 98/08/30. Publication Number SWEO 0000 -0004.

Application Enhancement Service Elements - On-going software enhancements and support to address changing business needs and improve operations - Software enhancements to improve operations - Establish service level and reporting metrics Benefits = Quickly address business unit needs = Improve software operations management = Access to resources with knowledge and experience in all platform and environments SWEO ASAP Detail Presentation 98/08/30. Publication Number SWEO 0000 -0004.

ASAP Methodologies & Tools The foundation for quality application initiatives Methodologies - IT Extensions (ASAP) - Project Management (Focus PM) - Software Development (CPLC) - Migrations - Year 2000 Tools - Application Enhancements - Project Management - Quality - Software estimation - Software defect tracking - ISO 9000 based software process definitions - SEI process improvement methods - Knowledge management SWEO ASAP Detail Presentation 98/08/30. Publication Number SWEO 0000 -0004.

Application Migration Methodology Customer Site Planning & Investigation HP Site Tools Development/ Customization Pilot Migration Customer Site Application Migration Acceptance Implementation & Product Support Activities • Application Analysis • Environment Investigation • Alternatives Analysis • Establishing Project Objectives & Scope • Developing Project Estimates & Plans Deliverables • Path Flow Analysis • Migration Guide • Implementation Proposal • Tools Specification • Application Migration Tools • Tools Testing • DB Conversion • Pilot Migration • Program Conversion • Functional Verification • Unit Testing • Interface Development Testing • Integration Testing • Data Conversion Tools • System Testing • Documentation • Installation • User Training • Maintenance Support • Stress Testing • Performance Tuning • Environment Conversion Tools • Tools • Migrated Pilot • Migrated Code • Test Results Application • Data Migration Tools • Environment Migration Tools SWEO ASAP Detail Presentation 98/08/30. Publication Number SWEO 0000 -0004. • Final System

ASAP Expertise Wide and deep technical resources to support strategic initiatives HP Emerging Technologies • Open Pix • Security Engine • Future Platforms • HPUX • MPEi. X • VMS • Ultrix • VM • Win 95 • MVS • AS 400 • MSNT Databases • Nonstop/SQL • OS/2 • • DB 2 Informix SQLServer Allbase • Image • IMS • Oracle • Sybase • Ingress • IDMS SWEO ASAP Detail Presentation 98/08/30. Publication Number SWEO 0000 -0004. • Change Languages • • COBOL • FORTRAN C++ • C Java • Oracle*Forms PL/1 • Basic & VBasic • PASCAL • Power. Builder • Proprietary languages Case Tools • Oracle • IEF • IEW • Paradigm. Plus

ASAP & HP Contributions Summary HP-Quality Application Development Services • Multi-vendor environment experience • Globally distributed S/W development methodologies • Global support Partnership • Multi-year commitment • Account Team local presence & relations • Eliminate per project start-up risk • Reliable partner Knowledge Transfer • For application of emerging technologies • Two-way for processes, tools, methodologies ASAP Deep knowledge of HP’s technologies • HP R& D Alliances • Broad & deep technology base SWEO ASAP Detail Presentation 98/08/30. Publication Number SWEO 0000 -0004. Access to large pool of skilled resources • Software Competence Center • Rapid ramp of skilled resources • Global communications infrastructure

Project Examples Insurance Co Redevelopment HP IT Insurance Co Automobile Co Investment Bank Objects USA MF - HP 3000 USA USA IT Alliance R&D Alliance Swiss. Re-engineering to Mech. Design SW Co Airline Reservations Redevelopment Germany R&D Alliance MF- HP-UX Insurance Co Automation Japan Business processes Telecom Co Sweden SWEO ASAP Detail Presentation 98/08/30. Publication Number SWEO 0000 -0004. R&D Alliance

Customer Example Insurance company claims processing system migration. Business Case Cost of mainframes & maintenance TPF/Assembler skills availability Open environment Customer Challenges Critical deadline Fast ramp-up, 130 staff in 8 weeks HP 3000 based Cobol development HP Contributions Collaborative approach HP 3000 & Networking R&D leverage Distributed development processes Skilled resources ramp-up Large project execution experience On-going HP/Alliance program SWEO ASAP Detail Presentation 98/08/30. Publication Number SWEO 0000 -0004. Staffing Cobol Main Frame HP 300 0 Time

Customer Example Airline reservation system migration. Business Case Customer Challenges 2500 transactions/second 24 x 7 availability New technology risk HP Contributions Collaborative approach HP-UX & Networking R&D leverage Distributed development processes Skilled resources ramp-up Large project execution experience SWEO ASAP Detail Presentation 98/08/30. Publication Number SWEO 0000 -0004. 200, 000 Devices Open Front-end Reservation Processing Mainframes Cost of mainframes & maintenance TPF/Assembler skills availability Open systems flexibility

Next Steps Work together to identify application priorities and your resource gaps Business Drivers • Changing business models • Competitive advantage • Multiple strategic application projects Project 1 2 3 Application Services What are the priorities? What resources are needed? Development Platform Transitions Code Conversions (Y 2 K) SWEO ASAP Detail Presentation 98/08/30. Publication Number SWEO 0000 -0004. Alliance Build a long term ASAP partnership

Who to Contact SWEO is HP’s world wide software engineering operation for ASAP. SWEO - Americas Donnie Foster Tn : 447 2546 SWEO - Eurooe Gerhart Lindemann Tn : 778 6907 ASAP Marketing Program Manager : Mike Wardley, Tn 447 1169 SWEO ASAP Detail Presentation 98/08/30. Publication Number SWEO 0000 -0004. SWEO - Japan Kazuo Okada Tn : 381 2395