A joint initiative of the OECD and the

A joint initiative of the OECD and the European Union, principally financed by the EU. Make your talent public! « Civil Service Recruitement Procedures » Vilnius 21 -22 March 2006 © OECD

Mission and Vision Union, principally financed by the EU. A joint initiative of the OECD and the European Selor, Selection office of the Federal Government l l l As for internal and external Recruitment and Selection, Selor has the role: • To execute demand-driven and competence-oriented Recruitment, Selection and Orientation tasks for its customers, and in this way • Contribute actively to the policymaking within the integrated functioning of Personnel &Organization (P&O) for the federal government Selor reaches for the highest degree of professionalism and customer-orientation within the boundaries of deontological rules Selor has the ambition to become the number one in “independent, professional and customer-oriented Recruitment and Selection” in Belgium. © OECD

Union, principally financed by the EU. A joint initiative of the OECD and the European Expert knowledge of Selor Competence-oriented selections at all levels (from technicians to managers) l Organization massive selections l Big capacity of computercontrolled tests l © OECD

Union, principally financed by the EU. A joint initiative of the OECD and the European Values Independence l Professionalism l Customer-orientation l Transparency l Room for the candidate's talent l © OECD

Union, principally financed by the EU. A joint initiative of the OECD and the European Organization Chart CEO P P&O ICT Directorate R & S Logistics Budget & Mgt. Control Directorate Competence Certif. I M Experts Project teams Language Service Competence Measurement Client Management © OECD

l Union, principally financed by the EU. A joint initiative of the OECD and the European Customers l l l l Federal Government Services (FGS) Scientific Institutions Public Utilities Ministry of the Flemish Community Brussels Capital District Walloon Region French Community German Community Third Party Customers © OECD

Union, principally financed by the EU. A joint initiative of the OECD and the European Platforms for consultation Scientific Committee l Management Committee l Consultation with Customers l Forum for Union Consultation => exchange and consultation on developments in the field of selection methods and competence measurements l © OECD

Union, principally financed by the EU. A joint initiative of the OECD and the European 2005 results 152. 633 subscriptions in the different procedures of which 107 in the external selections l About 160 selection procedures l 1. 344 online CV in the e. Recruiting database for the internal market l 10. 967 online CV in the e. Recruiting database for the contractual selections l © OECD

Union, principally financed by the EU. A joint initiative of the OECD and the European Levels in belgian administration l l l Level D: Lower secondary education or no education Level C: Higher secondary education Level B: Higher short-term education (3 years / Bachelor in UE) Level A: Higher long-term education (4 years or more / Master- Professional in UE) Functions under mandate: Higher long-term education (4 years or more / Master. Professional in UE) and min 6 years management experience or min 10 years experience in the field © OECD

Recruitment communication Union, principally financed by the EU. A joint initiative of the OECD and the European l Right from the intake Selor should be attractive => act as a pioneer in internal reorganization and image innovation l Government attractive for starters (training, projects, flexi-time) l Bottleneck: profiles with experience (noncompetitive salary) => stress on social impact, innovation projects, challenge l Recruitment + selection are a heavy investment in future personnel => importance of efficient R&S, motivated and competent profiles => importance of retention and salary policy © OECD

Union, principally financed by the EU. A joint initiative of the OECD and the European Communication channels SELOR site l Other sites (websites of clients, recruitment sites, …) l Media mix adapted to the function l Teletext l Official newspaper of the federal government l © OECD

© OECD Union, principally financed by the EU. A joint initiative of the OECD and the European

Union, principally financed by the EU. A joint initiative of the OECD and the European Positive results! Online inquiry ‘Vacature-Insites’ on selection offices • Selor nr 3 in ‘top of mind’ • Selor best evaluated © OECD

1. Union, principally financed by the EU. A joint initiative of the OECD and the European I. External Selections 2. 3. Selection of statutory personnel / Result: list of succeeded ranked candidates • Generic competence profile (complementary selection possible) • Specific competence profile Selections of functions under mandate (top managers of the federal authority) / Result: list with succeeded candidates ranked in 4 groups (A, B, C, D) Selections for contractual personnel via e. Recruitement © OECD

Union, principally financed by the EU. A joint initiative of the OECD and the European 1. Procedure of statutory personnel l Selection regulations with the collaboration of the client: Ø Ø l l l Job description specification of diploma possibility to ask professional experience Different tests Selection committee for every part in the selection procedure (provided by SELOR : min 2 members and a president from SELOR) Actual selection tests dependent on profile Technical profiles: often practical test © OECD

Union, principally financed by the EU. A joint initiative of the OECD and the European Testing methods l l l l Structured interview Assessments Computer-controlled tests In-tray exercise Written tests Role plays Simulations Practical tests © OECD

Union, principally financed by the EU. A joint initiative of the OECD and the European Structured interview Evaluates soft competences l Star methodology l • • Situation Task Action Result © OECD

Union, principally financed by the EU. A joint initiative of the OECD and the European Assessment l Set of simulation exercises in which previously determined competences are evaluated => strengths, development needs, potential of candidate l Selor is currently developing its own assessments © OECD

Union, principally financed by the EU. A joint initiative of the OECD and the European Computer-controlled tests Competence tests l Skill tests l Personality tests l Language tests l © OECD

Union, principally financed by the EU. A joint initiative of the OECD and the European In-tray exercise l l Evaluates hard, generic competences Competence ‘deal with information’ Competence ‘deal with tasks’ Test in 3 parts • Exercises • Assimilate information/live a situation • Actual test: plan, priorities, actions, vision © OECD

Top managers of the federal authority Union, principally financed by the EU. A joint initiative of the OECD and the European 2. Functions under mandate l l Top managers on 3 levels : president, general director, director Specific contract (mandate of 6 years – evaluation based on result) Selection regulations (cfr point 1) Specificity : Ø always professional experience required (6 years in management or 10 years in the domain of the function) Ø Always the same procedure: ü Computer based testing (not eliminating) ü Interview with case / List of succeeded candidates (A, B, C, D) Ø Selection committee with 6 members: 2 in management and HR, 2 experts in the domain and 2 top managers l Decision of the authority © OECD

Union, principally financed by the EU. A joint initiative of the OECD and the European 3. Selections for contractual personnel l l SELOR manages database of competence profiles Job matching based on profile delivered by Federal Government Service (FGS) FGS receives a list of anonymous CV, they can do a pre-selection (gender an cultural guarantee) FGS receives the personal data of the chosen candidates and manages the selection Quality control provided by SELOR for the whole process. © OECD

Union, principally financed by the EU. A joint initiative of the OECD and the European II. Internal selection 1. 2. Promotional selections based on competence since 2004 (before only knowledge) Internal Market via e. Recruiting : this procedure follows the contractual selection © OECD

Union, principally financed by the EU. A joint initiative of the OECD and the European 1. Promotional selections l Based on competences l Methodology adapted to reality © OECD

2. Internal labor market Talent market Union, principally financed by the EU. A joint initiative of the OECD and the European ║ l l l l Voluntary and functional mobility Advantages internal versus external market (quicker, people already know the government, helping hand of Selor, …) Management of databank with competence profiles accessible by Federal Government Service (FGS) Job matching based on profile delivered by FGS receives a list of anonymous CV, they can do a pre-selection (gender an cultural guarantee) FGS receives the personal data of the chosen candidates and manages the selection Quality control provided by SELOR for the whole process © OECD

Union, principally financed by the EU. A joint initiative of the OECD and the European III. Competence certification 1. 2. Competence measurement Language tests © OECD

Union, principally financed by the EU. A joint initiative of the OECD and the European 1. Competence measurement l l l Basic assumption: continuous development of own competences and salary conform with market Based on functional groups and corresponding competence profiles 5 + 1 model • Generic competences – Soft – Hard • Technical competences © OECD

Union, principally financed by the EU. A joint initiative of the OECD and the European 2. Language tests Language knowledge for Magistrates l Computer-controlled test -> Atlas (preparatory CD-rom) l Language test for the Belgian police l © OECD

Union, principally financed by the EU. A joint initiative of the OECD and the European IV. Managing list of succeeded candidates Since July 2005 SELOR manages all the list of succeeded ranked candidates (via e. Recruiting): l Contact with the succeeded candidates to propose open positions in the FODs l If there is a complementary selection, SELOR manages it. © OECD

Union, principally financed by the EU. A joint initiative of the OECD and the European New products Quality control of the product processes l BSC: Balanced Score Card l Knowledge management l Care management l Plaint management l © OECD

Union, principally financed by the EU. A joint initiative of the OECD and the European Product innovation In-house development or prospecting new testing methods l e. Recruiting: integrated tool for Recruitment, Selection, and Orientation based on candidate’s unique file l Utilization of the e. ID card in the selection procedures l © OECD

Union, principally financed by the EU. A joint initiative of the OECD and the European Adapted infrastructure l 26 selection rooms for oral tests • Also for large selection committees Capacity of 430 pc-tests l Total capacity of 500 written test seats l Possibility to use video l © OECD

Union, principally financed by the EU. A joint initiative of the OECD and the European Selor Bischoffsheimlaan 15 1000 Brussel BELGIUM Info@selor. be www. selor. be Corinne. benharrosh@selor. be 0032 -2 -7886661 © OECD

Union, principally financed by the EU. A joint initiative of the OECD and the European Any questions? I can answer during lunch break ! © OECD