a2e4a4e56fa8745b098259ce95219612.ppt
- Количество слайдов: 32
A Global Profile
Ross Systems n Process Industry Focus • Higher success rate in process accounts n Global Partner • Worldwide, complete solution, long term n Enterprise Wide System • Seamless view of the enterprise n Integrated, Process Focused Applications • Better fit to unique needs n Open, Configurable and Dinamic Architecture • Short term ROI (faster implementations) and easier adaptation to changes
Our Mission To Help our customers to achieve its strategic objectives, through the use of our advanced SOLUTIONS. u u Maintain our products in constant evolution. Improve quality of our professional services. Know and take profit of new technologies. Collaborate with the best partners to bring superior performance to our services.
A Global Organization u Founded in 1972, oriented exclusively to Enterprise Resource Planning (ERP) Solutions. u Focus in Process Industry. u More than 9. 000 sites life in more than 3. 000 customers. u 600 Professionals in 53 worldwide offices. u Two annual Users Meetings (Ross. World), both in USA and Europe.
Global Sales & Support 53 Offices Worldwide/+600 Direct Employees Moscow Scandinavia London Brussels Utrecht Northampton Berlin Toronto Tokyo Redwood Chicago Montreal Lisbon Budapest Boston Karachi City Dallas Madrid Milan Taipei New York Paris Hong Los Angeles Atlanta Barcelona Kong San Diego Abu Dhabi Bangkok Kuala Lumpur Caracas Mexico Singapore Bogotá Rio de Lima Janeiro Sydney Sao Paulo Santiago South-Africa Buenos Aires Auckland
Multi-National Implementations • Alcoa - Closure Systems • Antonio Puig • Apple Computer • Arjo-Wiggins-Appleton • Bacardi • Borden Decorative Prod. • Cambrex Corp. • CSR • Dairy Farmers Intl. • Dell Computer • Deutag AG • Dragoco AG • Eli Lilly & Co. • Firmenich, SA • Pittsburgh Tube Corp • Fresh Start Bakeries • Quaker Oats • Gelderse Papier Groep • Quick Start Bakeries • Guylians Chocolates • Reutgers AG • Harrison Crossfield • Scott Paper • Imprimeries Quebecor • Sonae Group • James Hardie Industries • Spillers • Suntory • Kerry Foods • Komatsu • Toray Plastics • Martinaire • UCB • Mary Kay Cosmetics • Yeo Hiap Seng • Novopharm Ltd • Zoltek • Oxford Frozen Foods
Supporting Your Global Implementation Strategy Semi-Autonomous Centralized A B C D B Autonomous C A D E
Supporting Your Global Implementation Strategy u Examples: n n n Eli Lilly Central Control - localization at each plant Kerry Foods Ross team drove two sites Kerry Foods staff implemented next +20 sites Zoltek Simultaneous, autonomous implementations
Supporting Your Global Implementation Strategy u Examples: n n Alcoa Closure Systems Inc. - Highly centralized solution distributed to international sites - China - Spain - Mexico - Hungary - Brazil - Bahrain - USA - Germany - Russia Harrison-Crossfield - Five sites - all autonomous
Ross Europe n n UK, France, Holland, Belgium, Germany, Spain, Portugal, Ireland, Italy, Russia, Poland, Czsech & Slovak Republics, Romania, Hungary, Greece, Middle East Escandinavia • Scandinavia • Ireland • Northampton • London • Utrech t • Brussels • Paris Profile: n n n • Lisbon In Europe since 1982 +200 employees +150 certified consultants +700 customers +3. 300 life sites • Berlin • Poland • Czech & Slovak • Hungary • Italy u • Russia • Romania • Madrid • Barcelona • Greece • Middle East
Some Customers u u u u u Arjo Wiggins France Telecom Mobil CADS Coface Imprimeries Quebecor Groupe Camif Holder Soleco Societe Generale France Printemps n n n n UBS - union des Banques Suisses Firmenich ESO - L'Energie de L'Ouest Suisse n n n Home Office Spicers Ltd. Hampshire Chemicals Astra Pharmaceuticals Muller Diary Crown Prosecution Guinness Brewing Bg Telford Foods Limited Open University Dell Computer Corp. Cable & Wireless, PLC British Telecomms. National Westminster Bank Plc Royal London NHS Trust
Some Customers LS PV VTA LR u u u u u Antonio Puig Alcoa Capsulas Metálicas Metalogenia Canariense La Casera Winterthur Heraclio Fournier Erkimia Centeon Sonae - Tafisa Puerto de Barcelona Feria de Barcelona Mercadona Menarini Diagnosticos Cromogenia Units Tompla Casademont n n n Carmeuse Guylian NV Digital Equipment Enterprises Quaker Oats Europe UCB - Union Chemique Belge VFT NV - Rutgers Belgian Ministry of Sports -BLOSO Guiness Ireland Elli Lilly S. A. J E O’Brien Eire Call Carbery Milk Products
Some Customers u u u DLO Gelderse Papiergroep Staadstel Osdoorp Grondbedriif Amsterdam Kemira Int'l. Services Mondi Foods BV Ptt Post B. v. Royal Netherlands Navy Ministerie Landbouw LNV- Ministry of Agriculture Cadans - The Netherlands Dept of Social Security n n n n Cambrex Hollies AB Rostvold Systems Oy Radiolinta F. Hollander & Co. Millefori SPA Cambrex DSS Dragoco ALCOA - CSI Apple Computer Gmbh Douwe Egberts Engineering Research Assoc.
Some Customers u u Alcoa CSI Mary Kay Cosmetics u u u u Malev Hungarian Airlines Hungarian Telecomms Pick Salami Dynastyr u u Agora Gazeta E Wedel Huta Czestochova Zaclady Kuznicze Tabuk Pharmaceuticals Jordan Telecom Alcoa CSI
Ross Global Support Capabilities u u u u u Global Project Manager Global Project Team support Global Partners 600+ trained implementation specialists Regional support from worldwide locations 24 x 7 worldwide support Regional and worldwide user groups Local, regional and global support centers Multilingual support
Professionals devoted to the Customer u u 220 Professionals in Europe. Oriented to the Customer. Total Implamentation Service. Projects granted in : n n u u Deadlines. Total Costs. Extended experience in ERP solutions’ implementations. Team Organization: n n n Through expertise. Leaded by a Project Director. Contiuus support of Systems Technical Team and Product Experts.
Global Partners u Andersen Consulting u Arthur Andersen u EDS u Ernst & Young u Cimix u Deloitte Touche u Price Waterhouse Coopers u M. I. S. u Cap Gemini u Sema Group
Ross Global Product u u u u Designed for multi-company, multi-site, multi-entity Language Support English, French, Spanish, Portuguese, German, Italian, Dutch, Swedish, Polish, Hungarian, Japanese, Chinese, Thai, etc. . . Localization for local country statutes and practices Flexible architecture to support local needs Global version including all localized national extensions Euro & Year 2000 compliance Business Processes Modelling Tools
A Growing Company 1996 - 1998 Total Revenue (in Million US $)
More Importantly 1996 - 1998 Software Revenue (in Million US $)
Important to our Customers Research & Development as a % on Sales
Positioning u Process Industry: n Food & Beverage Chemical & Petrochemical Farmaceutical Natural Resources (Metals, Wood, . . . ) n Others n n n u Mid to Big size companies u Multinational, Global Companies u Rapid Return of Investment
Process Industry Focus 1996 - 1998 Process Manufacturing Contracts (in Million US $)
Gartner Group Summary Ratings for Batch/Repetitive Functionality 6 5 4 3 5. 4 5 4. 87 4. 8 4. 47 3. 81 3 2. 86 2. 2 2 1 0 R os In s te n SA tia P R /3 JB A O ra cl e M A I JD E B a 4 t an h S ER hi P ft A vg. 0
Gartner Group Summary Ratings for Continuous/Batch Functionality 6 5 4 3 5. 4 4. 6 4. 33 4. 2 4. 06 3. 28 2. 6 2. 2 2 1 R SA os P s R /3 M O AI ra cl e SS In A te nt i B a aa n JB A 4 t JD h E ER Sh P ift A vg. 0 0
Support & Service 6 6 6 5. 7 5. 2 5 5 4 3 3. 5 3. 4 3. 3 3. 2 2. 8 2 1 R os s In te nt ia SA P R / JB 3 A SS A O ra cl e M A I B aa n JD E ER P A vg. 0
Ross Results u Ross. Results ERP Solution Delivery Methodology: Ross Services n The Front. Runner Renaissance CS implementation methodology n Renaissance CS Ross On-Line Knowledge n Consulting Alliance Program n Ross Global Support n SAM n
“Built-in” Implementation Tools Effective Information Delivery e l lin ode n- M O e, tion iv pt nta da me A e pl Im Business Information Model
Built-in Methodology. . . “Expertise” Results: 4 Total Ownership Cost 4 Speed, Quality, ROI y eg t n io t Significant Business Improvement tra S Optimize e l lin ode n- M O e, tion iv pt nta da me A e Go l p m I a nt e m le p R d pi a Im Business Vision Business Information Model Test/Train Install Effective Information Delivery Model Live
The Influence Groups “We interviewed about a dozen Ross Customers at the conference -- Even with consultants managing the implementation process the ratio of service fee to license price was around one to one. ” Joel Serface AMR Alert on Manufacturing February 28, 1997
Process Manufacturing Client List Pharmaceuticals/Biotechnology Farmasierra S. L. Mylan Pharmaceuticals Anabolic Laboratories, Inc. Faulding Pharmaceuticals Napp Technologies Astra Pharmaceuticals Ltd Fisons plc Novopharm, Ltd. Astra-Merck Group Generics (UK) Limited Organon Laboratories Limited Avant Immunotherapeutics, Inc. Genetics Institute, Inc. Osteotech, Inc. Barr Laboratories Genzyme (UK) Limited Peter Black Healthcare Limited Biopure, Inc. Hardy Diagnostics Pharmascience Boston Biomedica, Inc. IDEC Pharmaceuticals Sanofi Centeon SA Intracel, Inc. Tabuk Pharmaceuticals Centre Specialty Pharmaceutiques. Laboratorios Hipra, S. A. Técnicas Médicas SA Co-Operative Animal Health, Ltd. Laboratorios Norman F. A. UCB Pharma SA Creative Bio. Molecules Lederle-Praxis Biologics UCB-Bioproducts SA Dako Diagnostics Limited Matrix Pharmaceuticals, Inc. Usana, Inc. Eli Lilly & Co. Menarini Diagnosticos, S. A. Zeus Scientific, Inc. Enzymatic Therapy, Inc. Mission Pharmacal Eschmann Bros. & Walsh Limited Morton Grove Pharmaceuticals
Más Información http: //www. interface. ru http: //www. rossinc. com
a2e4a4e56fa8745b098259ce95219612.ppt