A European Human Resource Strategy via a European

A European Human Resource Strategy via a European Network European Qualification Network Structure and Functions of www. eu-certificates. org ELISA Seminar, Sofia, October 2007 www. eu-certificates. org Bruno Woeran by , <3. 10. 2007> Page 1 The project is funded by the EU under the Leonardo da Vinci programme: A/05/B/F/NT-158. 234

What is EQN ? • An EU Leonardo networking project which – Develops quality rules for qualification and acceptance of job roles / training to be offered in the European IT & Business Support Services market segment – Establishes a certification association which controls these quality principles – Configures a European self test and exam portal system to enable same test processes and European based test questions pool for professions – Connects experience libraries from French, German, and Scandinavian communities so that knowledge can be accessed www. eu-certificates. org by , <3. 10. 2007> Page 2 The project is funded by the EU under the Leonardo da Vinci programme: A/05/B/F/NT-158. 234

Processes and Human Skills are an Integrated Issue ! www. eu-certificates. org by , <3. 10. 2007> Page 3 The project is funded by the EU under the Leonardo da Vinci programme: A/05/B/F/NT-158. 234

European Qualification Strategy www. eu-certificates. org • Modularity – Skills Sets with skills architecture (learning achievements oriented) • Flexibility by Still Keeping Comparability – Skills set agreed, while content can be developed differently – European Test Portals • Certificates based on a credit point system per job role (covering skill elements) • Personal learning strategy based on a EQF promoted Bloom‘s Taxonomy www. eu-certificates. org by , <3. 10. 2007> Page 4 The project is funded by the EU under the Leonardo da Vinci programme: A/05/B/F/NT-158. 234

Modular Flexible Architecture Units, Learning Elements, Learning Achievements Defined by a European Job Role Committee Automated By European Portals Differently developed based on the same skills set EU wide agreed Skills Set Europe Wide Pool of Test Questions Course in University www. eu-certificates. org Courses by Training. . . Companies by , <3. 10. 2007> Page 5 The project is funded by the EU under the Leonardo da Vinci programme: A/05/B/F/NT-158. 234

Quality rules have been developed • Certification Rules for Job Roles / Professions • Certification Rules for training organizations and trainers • Defined systems for skills assessment and exam portals • Defined certificate levels and credit system www. eu-certificates. org by , <3. 10. 2007> Page 6 The project is funded by the EU under the Leonardo da Vinci programme: A/05/B/F/NT-158. 234

EQN Pool of Professions • A set of professions already confirmed to comply with the same quality rules and are being set up • Installation complete by Jan 2007 www. eu-certificates. org by , <3. 10. 2007> Page 7 The project is funded by the EU under the Leonardo da Vinci programme: A/05/B/F/NT-158. 234

EQN Pool of Professions • Further professions joining – E-Security Manager – Internal Auditor Manager – SW Tester Already more than 3000 students in the system, and more than 1500 tests managed via the computer lab systems (connected to the exam platform). With the pool we will reach approx. 6000 students by the End of 2007! www. eu-certificates. org by , <3. 10. 2007> Page 8 The project is funded by the EU under the Leonardo da Vinci programme: A/05/B/F/NT-158. 234

Main EQN Tasks • ACC-Job: Accrediting new job roles (professions) to be accepted for the pool – Collaborating with the consortia who developed the job role to continuously upgrade the job role (skills set) based on annual releases – See set of rules ACC-JOB • ACC-Train-ORG: Accrediting training organisations who are recognised to offer certain job role trainings – See set of rules ACC-ORG-Train • ACC-Trainer: Accrediting trainers working for accredited training organisations – See set of rules ACC-Trainer www. eu-certificates. org by , <3. 10. 2007> Page 9 The project is funded by the EU under the Leonardo da Vinci programme: A/05/B/F/NT-158. 234

Main Functions 2 • ACC-EXAM: Accrediting examination bodies in European countries which receive an examination body account on the accreditation server and manage tests and certificates in a certain country – See set of rules ACC-EXAM • CERT: Issuing European certificates for those passing the test/exams. – See set of rules CERT • ACC-Portal: Running the skills assessment and test and accreditation portal for Europe – See functions listed for ACC-Portal www. eu-certificates. org by , <3. 10. 2007> Page 10 The project is funded by the EU under the Leonardo da Vinci programme: A/05/B/F/NT-158. 234

Integration of New Job Roles / Professions Job Roles are accepted only if they satisfy Rules ACC-JOB • Job Role A (Consortium A) Job Role B (Consortium B) Job Role C (Consortium C) www. eu-certificates. org Accreditation, Test and Certification System • • Once a Job Role is accepted the consortium who developed it will be offered to form a job role committee by , <3. 10. 2007> Page 11 The members of that job role development consortium will maintain the skill card and test questions with annual releases All tests use the same pool of continuously updated test questions A joint test and accreditation portal system is to be used (EQN Portals) The project is funded by the EU under the Leonardo da Vinci programme: A/05/B/F/NT-158. 234

Integration of Exam Bodies • • Maintains online accounts for examination bodies to administer students and tests Allows computer supported test as well as generating paper tests Maintains a test questions pool Contains guidance for students to self -assess and prepare with leraning references www. eu-certificates. org Examination Bodies are accepted only if they satisfy Rules ACC-EXAM Job Role A (Examination Bodies) Accreditation, Test and Certification System An Examination Body is bound to the jointly agreed test processes and the test and accreditation portal system by , <3. 10. 2007> Page 12 Job Role B (Examination Bodies) Job Role C (Examination Bodies) Once an Examination Body is accepted they will be offered membership The project is funded by the EU under the Leonardo da Vinci programme: A/05/B/F/NT-158. 234

Integration of Training Organisations • • Offers online access to skills , leraning references, and self assessment for students Offers the training institutions to establish web based courses (infrastructure) Maintains a joint test questions pool Contains guidance for students to self -assess and prepare with learning references www. eu-certificates. org Training Organisations are accepted only if they satisfy Rules ACC-TRAIN-ORG Accreditation, Test and Certification System A Training Organisation is bound to use training materials which are consistent with the skills card, and teach skills that students can pass the test (based on the jointly agreed test pool). by , <3. 10. 2007> Page 13 Job Role A (Training Org) Job Role B (Training Org) Job Role C (Training Org) Once a Training Organisation is accepted they will be offered membership The project is funded by the EU under the Leonardo da Vinci programme: A/05/B/F/NT-158. 234

Integration of Trainers are accepted only if they satisfy Rules ACC-TRAINER • • Offers online access to skills , learning references, and self assessment for students Offers the training institutions to establish web based courses (infrastructure) Maintains a joint test questions pool Contains guidance for students to self -assess and prepare with learning references www. eu-certificates. org Job Role A (Training Org) Accreditation, Test and Certification System A Trainer is bound to use the materials of an accredited training organisation which are consistent with the skills card, and teach skills that students can pass the test (based on the jointly agreed test pool). by , <3. 10. 2007> Page 14 Job Role B (Training Org) Job Role C (Training Org) Once a Trainer is accepted they will be offered membership The project is funded by the EU under the Leonardo da Vinci programme: A/05/B/F/NT-158. 234

Integration of Students Job Role A (Students) Job Role B (Training Org) Job Role C (Training Org) www. eu-certificates. org Students must do the test based on the standard test pool Accreditation, Test and Certification System Students receive a training by accredited trainers and training institutions by , <3. 10. 2007> Page 15 • Course Attendance Certificate • Course / Test Certificate • Summary Certificate • Professional Certificate The project is funded by the EU under the Leonardo da Vinci programme: A/05/B/F/NT-158. 234

Certificates Strategy 1 • Four Certificate Levels – Course Attendance Certificate – Course / Test Certificate – Summary Certificate – Professional Certificate • Skill Element Based Credit System Per Job Role www. eu-certificates. org by , <3. 10. 2007> Page 16 The project is funded by the EU under the Leonardo da Vinci programme: A/05/B/F/NT-158. 234

Certificates Strategy 2 • Certificate shows credited elements in comparison to all required • Online generation of certificate www. eu-certificates. org Certificate is per element and blue means covered by , <3. 10. 2007> Page 17 The student currently covers 25% of the necessary elements The project is funded by the EU under the Leonardo da Vinci programme: A/05/B/F/NT-158. 234

Personal learning strategy supporting Bloom‘s Taxonomy www. eu-certificates. org by , <3. 10. 2007> Page 18 The project is funded by the EU under the Leonardo da Vinci programme: A/05/B/F/NT-158. 234

Bloom‘s Taxonomy – Mapping both Concepts www. eu-certificates. org by , <3. 10. 2007> Page 19 The project is funded by the EU under the Leonardo da Vinci programme: A/05/B/F/NT-158. 234

Bloom‘s Taxonomy – Mapping both Concepts www. eu-certificates. org by , <3. 10. 2007> Page 20 The project is funded by the EU under the Leonardo da Vinci programme: A/05/B/F/NT-158. 234

Summary • Application of future EQF Principles • Using European Portals to establish a Europe wide comparable test against the skills • Approx. 3000 have run through the services already • Growing into a pool of 18+ professions in Europe www. eu-certificates. org by , <3. 10. 2007> Page 21 The project is funded by the EU under the Leonardo da Vinci programme: A/05/B/F/NT-158. 234