A Collaborative Approach to Communication for Healthcare & Engineering Professionals Beth Vye October 13, 2012
About ISIS • ISIS is a leading community organization that welcomes immigrants • Working in partnership, ISIS offers services and creates opportunities that enable immigrants to participate fully in Canadian life
§ Overview of Communication for Healthcare Professionals and Orientation and Communication skills for Engineers Workshop Outline § Similarities / Differences § Partnerships / Community Outings § Activity 1 Inclusive language § Activity 2 Breaking Bad News § Activity 3 Describing a Process
Course Content Similarities • Everyday English • Profession Specific Writing and Presentation Skills • Networking • Connecting With Colleagues / Teamwork • The Language of Management Differences • General Orientation / Pathway to Licensure • Communicating with Patients • Medical Terminology Self. Study Guide • Medical / Engineering Administration • Scheduling • Community Visits
Exciting Developments Four month Work Placement pilot program for OCSE § “On-the-job” competency basedassessment § Coaching and support provided by Engineers Canada § Partnerships with host employers
Employment Module • Job interview skills • Practice interviews • Individual feedback from video recordings
Computer Module • Power. Point • Calling card • Access to ISIS computer lab
Evaluation • Ongoing in-class assessment • Assessment based CLB • Communication assessment at Dalhousie Learning Resource Centre • Communication assessment based on employment practice interview • Certificate of completion
Community Partners • • Dalhousie Learning Resource Centre Dalhousie Kellogg Library IWK Library North End Community Health Centre Capital Health Volunteer Services Halifax Sexual Health Ronald Mc. Donald Room and Ronald Mc. Donald House • Dalhousie School of Occupational Therapy • Dalhousie Medical School and Nursing Student Placements • Addiction Services
Community Outings/Speakers • • St. John Ambulance Cancer Care Nova Scotia IWK Pre-Birth Clinic Capital Health Public Health Services Cobequid Community Health Centre Shannex Enhanced Care Nova Scotia Hospital Canadian Blood services
Dalhousie Learning Resource Centre Communication assessments with simulated patients Feedback to improve communication and interviewing skills
Dalhousie Kellogg Library & IWK Library § Orientation to the IWK and Kellogg Libraries § One-on-one appointments at the Kellogg § Temporary borrowing privileges at all Capital Health Libraries
North End Community Health Clinic • The role of a community health clinic • Job shadowing
Addiction Services Presentation about addiction in Nova Scotia
Engineers Nova Scotia provides: § Orientation § Licensure counseling § Open door policy
Presentations § § § § Project Management Work Placement Project Occupational Health and Safety Toastmasters Discussion Panel Evaluation Tool Ethics
“After taking the Communication for Healthcare program, I feel confident and would like to take on more challenges and responsibilities with regards to being a healthcare professional in Canada. ” CHP Participant Student Testimonials “The engineering class is very good, informative and friendly. It is great to learn about the Canadian work environment and culture. It is a good chance to talk with senior engineers in various fields and learn from their experiences in their own countries. ” OCSE Participant
Скачать презентацию A Collaborative Approach to Communication for Healthcare
7afd59c92081abd755b10151adb4a178.ppt