9 -1 -1 Leelanau County Office of Emergency

9 -1 -1 Leelanau County Office of Emergency Management / 9 -1 -1 Do you have an emergency?

9 -1 -1 is a special phone number that helps you report emergencies and get help fast!

Good reasons to use 9 -1 -1…. Someone is …. SICK Or HURT

Any type of FIRE!

Reporting a serious crime. . .

When you don’t know if you should call 9 -1 -1 or not, then calling is the right thing to do!

Important Rules: When you dial 9 -1 -1 stay on the phone until someone answers. If you dial 9 -1 -1 by mistake, stay on the phone and let the person who answers the phone know that you dialed by mistake.

How to Call: Simply dial 9 -1 -1 • You can call from any phone with a dial tone • You can call from any cell phone • You can call from any pay phone for FREE

How does 9 -1 -1 Work? You dial 9 -1 -1 A Dispatcher answers your call then sends the help for your EMERGENCY

The Questions We Will Ask Every Caller! • Where is your emergency? • What is the phone number you are calling from? • What is the emergency? • What is your name?

If you have a Fire EMERGENCY • What is on fire? • Is anyone in danger or inside the fire? • Are you safe from the fire?

Leelanau County Sheriff If you have a Police EMERGENCY • How many people? • What are they doing? • What do they look like? • What are they wearing?

If you have a Medical EMERGENCY • Is the person awake and able to talk? • Are they breathing normally? • Are they male or female? • How old are they?

Is This a 9 -1 -1 Emergency? • Your Mom is having a baby? YES • Your house or a neighbor’s house is on fire… YES

• You see a car crash? YES • You fall down and scrape your knee? NO

• You see a strange person going into a neighbor’s house when they are not home… YES

That’s it, you now have the basics for using 9 -1 -1 Don’t be afraid to use 9 -1 -1 When you call, just answer the questions that the dispatcher asks you and help will be sent as quickly as possible.

9 -1 -1 Leelanau County Office of Emergency Management / 9 -1 -1