7 th Convention AOTS Mumbai September 11

7 th Convention AOTS Mumbai , September 11 -12 2006 Bulgarian AOTS Alumni Society Activity report 2002 – 2006 Georgi Stoev , President E-mail: bulaots. headquaters@dir. bg

Bul. AOTS Alumni Activities 2002 -2006 1. ISO course in Sofia, attended by representatives of Macedonian and Chech AOTS Alumni - and JICA in 2002 2. TQM course in Sofia, attended by representatives from Sudan AOTS Alumni Society-2003; 3. Co-founder of BJEC in 2003 and visiting AOTS professor-2005 4. Collaboration with JICA Kaizen seminars and 6 month management course at UNWE-Sofia 20052006

Membership structure

National Centre for Vocational Training within the Bulgarian Chamber of Commerce and Industry • Hosting organization for Bul. AOTS Alumni

BCCI – Bul. AOTS Partnership. Advantage to the business • BCCI is established in 1895 – entering the third century in service to the business society. • Bul. AOTS Alumni and BCCI are Co-founders of Bulgarian-Japanese Economic Council • National network of 28 Regional Chambers of Commerce and Industry • Over 46 000 members and 2 148 trade representation offices of foreign persons in Bulgaria • 88 branch organizations covering all branches • Member of Eurochambers – a part of the European network of Chambers of Commerce and Industry

Arbitration Court BULPRO Business Center Computer Center Consultations and information bureau Business Analyses Our services & activities Quality Manageme nt Center Legislative Initiative Trade Register Library Daily online info & publications Fairs and Exhibitions Department e. Commerce center

Central European Initiative Association of the Balkan Chambers International Council Black Sea Economic Association of the on Cooperation of Chambers Cooperation Business Council Black Sea Zone CCI of Commerce and Industry

Licensed by Government

Network Functional In registration

TWO FORMS Classroom Distance learning Certificate

We teach: Accounting and taxation Banks Insurance Business skills Xpert Finance, insurance TQM, ISO standards and Kaizen Computer skills Xpert Tourism Professions and courses Language TELC Textile Building Forestry Food Mashine building

EU Programs PHARE Vocational Training – EUR 700 000 Location Domain Trainees Vratsa Textile, Electrotechnics 496 St. Zagora Textile, Building, Food processing 143 Haskovo Textile, Shoes 165 Gabrovo Tourism, Wood processing 500 Varna Shipbuilding, tourism 245 Sliven Tourism, Food processing 280 Vidin Textile, Tourism and services 291

EU Programs Leonardo da Vinci – EUR 480 000 Location Domain Activity Sofia IT, Mechatronics Situation analysis Sofia Entrepreneurship Needs and competence analysis, dissemination Sofia Hotel Job Euro Profile Facilitating workforce mobility Sofia LLL consultancy Train the trainers Sofia Euro CV for Tourism Sdandards creation and harmonisation Grundtvig – EUR 56 000 Sofia Gender problems Best practices in integration of marginalised women Sofia Vocational training observatories Creation in Sofia and the regions

Other projects World Bank projects • Trade and Transport Facilitation in Southeast Europe – a regional training – www. ttfse. org • Distance Learning Initiative of the Global Facilitation Partnership for Transportation and Trade (GFP) – www. gfp-dli. org • Portal on trade facilitation created by the United Nations Trade Facilitation Network and the GFP – www. gfptt. org Flemish Government European Programs • Creation of a legal framework for producer groups in the agricultural sector • Entrepreneurial Vocational - weekend training courses German Chambers Union and Balkan Chambers • Virtual ABC Academy – Albania, Bulgaria, Cyprus, Greece, Macedonia, Romania, Serbia and Montenegro, Turkey

e. Learning: components • Technology • Content • Methods, process

Technology • World Bank: – Virtual Learning Environment – Distance learning website of the Global Facilitation Partnership • Union of German Chambers: – Support for virtual Academy in the region initiated by NCVT – Training platforms in different professions

Content • Standards: – International standards: • UN Economic Commission for Europe (UNECE) – Trade Facilitator course • International transport organization IRU – Certificate of Professional Competence • DVV – the Xpert family – Good practices of NCVT and the Regional branches: • License by profession • Project participation Tel. +359 2 988 13 11, Fax +359 2 868 01 75 http: //www. education-bulgaria. org e-mail G. Stoev@bcci. bg education@bcci. bg

How to do Group KAIZEN (QC circle activity) together with JICA 1) Group organization: In the same shop or related shop, 5 to 7 peoples (workers) are organized as a group member. 2) Leader nomination: Generally leader is a head of job group. 3) Leader’s duty Lead the circle workers. Maximize cooperative spirit among workers. Coordinate related managers and other circles. 4) Worker’s duty Initially each worker shall suggest many positive opinions freely

5) Meeting hours, frequency and when *Hours : 1 hour * Frequency : 1 or 2 times in a month *When : Within job time or after job under overtime payment 6) Effective method and tools * QC 7 steps　　 * QC 7 tools( graphs) * Prioritization　　 * 5 S ( Appendix A ) * Waste or loss( MUDA ) 7) 5 S ( Appendix A ) as a 1 st step theme It is recomendable to try the “ 5 S” as a 1 st step theme. Because it is easy to understand “how to do 5 S”, and

8) Theme within your workshop should be settled as a target. Sometimes your group can have meeting with other group through manager or coordinater’s adjustment. 9) No criticize other people’s opinion Do not criticize other people’s opposite opinion. You must suggest more better opinion than his opposite opinion. 10) Presentation conference Presenter should appeal his improvement based on

Video of Group KAIZEN presentation conference 1. Organizer = JUSE 2. No. of Associated company = 340 Co. 3. No. of conference attendants= 1, 600 peoples 4. Time of presentation = 20 min. / group 5. No. of presentation groups = 18 groups *Electric Co. *Zerox Co. *Press Co. *Steel Co. *Toyota * Bank *Housing Co. *Electric Co. *Paper Co. *Golf club Co. *Ricoh Co. *Car Video of the awarded 4 groups (Group electric Co. A, B, C, D)power Co. *Steel Co. *Nissan *Steel Co. *Electric *Ceramic Co Group introduction Outline of activity A Company name Kojima Press Co. Job at work place Car plastic parts assembling No. of group peoples 8 peoples ( 6 males, 2 females )

Group introduction Outline of activity B Company name Job at work place No. of group peoples KAIZEN theme Bank of Ryukyu Co. Customer reception 5 females Reduction of computer miss-input C Company name Job at work place No. of group peoples KAIZEN theme Daiwa Golf-club Manufacturing Co. Accounting Div. 3 females Company name Job at work place No. of group peoples KAIZEN theme Nippon Denso Co. Precision grinding shop for car parts 10 males Prolongation of tool life, and Zero defect of parts surface quality D Reduction bill check time, Shorten of account close-day

Thank you! Tel. +359 2 988 13 11, Fax +359 2 868 01 75 http: //www. education-bulgaria. org e-mail G. Stoev@bcci. bg education@bcci. bg