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#7. 5 Campus Partners Working Together to Create Accessible Online Learning Environments #7. 5 Campus Partners Working Together to Create Accessible Online Learning Environments

Panelists: Steve Adams, Distributed Learning Support Services Lacy K. Ford, Senior Vice Provost Christy Panelists: Steve Adams, Distributed Learning Support Services Lacy K. Ford, Senior Vice Provost Christy Friend, Center for Teaching Excellence Aisha Haynes, Center for Teaching Excellence Karen Pettus, Student Disability Services

Overview • Vice-Provost’s Introduction (video) • Quality Review Timeline • Background (pre-2010) • Groundwork Overview • Vice-Provost’s Introduction (video) • Quality Review Timeline • Background (pre-2010) • Groundwork (2010 -2013) • Building a process (2013 -2014) • Year 1 Successes • Challenges and Next Steps

Introduction Senior Vice Provost Lacy K. Ford Commitment to Quality Accessible Online Courses Link Introduction Senior Vice Provost Lacy K. Ford Commitment to Quality Accessible Online Courses Link to Senior Vice Provost Lacy K. Ford Video

University of South Carolina Total Enrollment Undergraduate Graduate Professional Main and Senior Campuses • University of South Carolina Total Enrollment Undergraduate Graduate Professional Main and Senior Campuses • Columbia • Aiken • Upstate • Beaufort 45, 457 36, 220 6, 867 1, 470 Regional Campuses • Lancaster • Salkehatchie • Sumter • Union

Background Thirty-two graduate degree and certificate programs through DL Online (Blackboard, Adobe Connect), DVD Background Thirty-two graduate degree and certificate programs through DL Online (Blackboard, Adobe Connect), DVD & telepresence Enrollment Growth 10, 365 (AY 09) 16, 602 (AY 12) 13, 665 (AY 10) 17, 883 (AY 13) 15, 582 (AY 11) 18, 808 (AY 14)

Timeline 2010 • Vice Provost assumes leadership of distributed learning 20112012 • CTE Instructional Timeline 2010 • Vice Provost assumes leadership of distributed learning 20112012 • CTE Instructional designers hired • University subscribes to Quality Matters Sept. 201220132014 • OCR presentation on accessibility • Provost announces DL quality review • Accessibility guidelines created • Course review process, Year 1

2010 • Distributed Learning Move by Vice Provost • Academic services leadership • Closer 2010 • Distributed Learning Move by Vice Provost • Academic services leadership • Closer involvement with academic units • Course approval process revision • Unified vision and blueprint • Collaboration established

2011 -2012 • Instructional Designers hired • University subscription to Quality Matters Program • 2011 -2012 • Instructional Designers hired • University subscription to Quality Matters Program • Training for Instructional Designers • 7 Ways to Make Your Class Accessible

2011 -2012 • September 24 th, 2012: • OCR presentation on accessibility of online 2011 -2012 • September 24 th, 2012: • OCR presentation on accessibility of online material • New online technologies and delivery modes • Enterprise applications and opportunities

2012 -2013 • Dr. Ford’s assessment of online courses • Adoption of Quality Matters 2012 -2013 • Dr. Ford’s assessment of online courses • Adoption of Quality Matters rubric for best practices • $1, 500 course revision grant for faculty

Spring 2013 Provost’s Quality Review Process Created • Process begins and ends with faculty Spring 2013 Provost’s Quality Review Process Created • Process begins and ends with faculty • Rubric addresses course quality and accessibility • Collaborative units provide ongoing support • Provost’s Office announces and provides incentives

Spring 2013 DL Course Review Flow Chart Spring 2013 DL Course Review Flow Chart

Summer 2013 Getting the Word Out • Documents sent to department chairs/deans • CTE Summer 2013 Getting the Word Out • Documents sent to department chairs/deans • CTE develops forms and resources • Faculty DL committee consulted

2013 -2014 Process Underway • Designers worked with faculty to revise courses • Weekly 2013 -2014 Process Underway • Designers worked with faculty to revise courses • Weekly CTE meetings to discuss review process • Designers review courses and make recommendations • Faculty DL Quality Assurance committee reviewed materials/made recommendations

2013 -2014 Getting Faculty Buy-In • Campus partners streamline process for faculty • Process 2013 -2014 Getting Faculty Buy-In • Campus partners streamline process for faculty • Process begins and ends with departments/faculty • Emphasis on flexibility and meeting faculty needs • Incentives/recognition for successful course revisions

Results Year 1 (108 courses): • • 34 passed review 16 expected to pass Results Year 1 (108 courses): • • 34 passed review 16 expected to pass by Fall 2014 27 retired by department 22 faculty received $1500 + commendation letter

Success Story 1: Vera Polyakova-Norwood Director of Online Learning Nursing • Challenge: Transcripts for Success Story 1: Vera Polyakova-Norwood Director of Online Learning Nursing • Challenge: Transcripts for frequent lecture updates • Solutions: • Faculty pooled grant funds • Use Dragon Naturally Speaking and Student Assistants

Success Story 2: Maureen Petkewich Instructor Statistics • Challenge: Captions for videos showing math Success Story 2: Maureen Petkewich Instructor Statistics • Challenge: Captions for videos showing math calculations • Solution: Supplemental grant funds to hire captioning service

Success Story 3: Rebecca Collier Adjunct Faculty Women & Gender Studies • Challenge: Retrofitting Success Story 3: Rebecca Collier Adjunct Faculty Women & Gender Studies • Challenge: Retrofitting existing voiceover Power. Point lectures • Solutions: • Teaching assistant created transcripts • Will create scripts for future lecture preparation “I like how the Power. Point videos have a notes tab that puts in words exactly what you are saying in the videos, allows me to follow along and take good notes easily. ”

Other Successes • 11 faculty/8 staff receive award from Disability Services • Invitations to Other Successes • 11 faculty/8 staff receive award from Disability Services • Invitations to present at conferences • Faculty and student testimonials

Next Steps • Quality Review for all DL graduate courses • Goal: All DL Next Steps • Quality Review for all DL graduate courses • Goal: All DL courses undergo review every 3 -5 years • Goal: Work with technology services to create system-wide accessibility solutions

Questions? Questions?