6 1 0 IT OPTIMIZATION SOCC REMEDIATION AND

6 1 0 IT OPTIMIZATION, SOCC REMEDIATION AND DATA CENTER CO-LOCATION SERVICES 1

STATE OF OHIO IT OPTIMIZATION Ohio’s IT Optimization initiative was launched to consolidate a siloed, distributed environment to ensure a consistent statewide cybersecurity and disaster recovery posture, reduce IT costs, and increase efficiency as well as improve agency business processes. The SOCC was positioned as the primary data center for the state (as originally intended) and the cornerstone of Ohio’s Private Cloud. 2

ENTERPRISE STANDARD OFFERINGS DATA CENTER SERVICES SERVER MONITORING TOOLS • • • PRIVATE CLOUD BROKERED SERVICES DR AS A SERVICE & COLOCATION • ENTERPRISE DR & COLOCATION • REGIONAL DR & COLOCATION • MAINFRAME DR • BUSINESS CONTINUITY SERVER VIRTUALIZATION & VDI • VIRTUALIZATION SERVERS • DESKTOP VIRTUALIZATION TELEPHONE & VIDEO SERVICES • HOSTED VOIP • HOSTED VIDEO SERVICES • MGMTOF MOBILE DEVICE PLANS & CARRIERS IBM DESKTOP SUITE OF TOOLS • • 0365 PRO PLUS SYSTEM CENTER CONFIGURATION MANAGER SECURITY MONITORING TOOLS • • • MDM ANTI-VIRUS, ANTI-SPYWARE, ANTI-SPAM, ENCRYPTION VULNERABILITY MANAGEMENT WEB CONTENT FILTERING SECURITY INCIDENT AND EVENT CLOUD SOFTWARE SECURITY BUSINESS INTELLIGENCE & REPORTING BI PLATFORM DATA VISUALIZATION EXTRACT, TRANSFORM & LOAD (ETL) 3

ENTERPRISE INNOVATION PLATFORMS NETWORKING/TELECOMMUNICATIONS SOFTWARE/PLATFORM AS A SERVICE • • NETWORK BACKBONE ISP ENTERPRISE DOCUMENT MANAGEMENT • ONBASE/HYLAND • HCM & FIN ENTERPRISE TIMEKEEPING • MISSION CRITICAL VOICE COMMUNICATIONS • MARCS OHIO BUSINESS GATEWAY ERP - OAKS • KRONOS COMING SOON OBG 3. 0 ELICENSING • • ENTERPRISE GRANTS MANAGEMENT • SERVICE NOW SALESFORCE CAVU (EXISTING LEGACY PLATFORM) BASICGOV / SALESFORCE (MIGRATION IN PROGRESS) EPAYMENT ENGINE • CBOSS 20 Cloud Solutions Aligned with Enterprise Direction 34 Cloud Solutions that are Agency Mission Specific 4

IT OPTIMIZATION AND SOCC REMEDIATION • STATE OF OHIO COMPUTER CENTER OPENED IN DECEMBER OF 1991 • 358, 000 SF BUILDING • 210, 000 SF OF RAISED FLOOR • FOUR STORY BUILDING • CURRENTLY A TIER III CAPABLE DATA CENTER 5

IT OPTIMIZATION AND SOCC REMEDIATION 2014 SOCC REMEDIATION • Upgraded power • Removed walls • Improved heating • Improved cooling • Increased computing • Established the State of Ohio’s private cloud environment • Centralized State of Ohio’s IT assets • Lowered IT operation costs • Reduced complexity and duplicative processes • Increased the State of Ohio’s security and DR posture 6

BUILT A NEW GENERATOR BUILDING DURING SOCC REMEDIATION 2014 SOCC REMEDIATION • A 9, 172 square foot generator building was built and can house up to 5 generators. Fun Facts • • • 6 - 1500 square foot homes would fit inside the generator building. The air-flow louvers in the building total out to more square footage than 10 full sized trailers. The welded steel structure of the building used more steel than a 2 -lane bridge on an 7 interstate highway.

RESTACKING OF SOCC FOR BETTER FUNCTIONAL DESIGN (BY FLOOR) 4. MIXED USE 4 3 2 1 § OHIO SUPERCOMPUTER CENTER § MARCS § DATA CENTER PERSONNEL 3. COUNTY, MUNICIPAL GOVERNMENT and HIGHER EDUCATION 2. STATE COMPUTING CENTER / STATE PRIVATE CLOUD 1. GENERAL AND MIXED USE § MECHANICAL (UPS, TELECOM, CONTROLS) § ADMINISTRATIVE § COMMON LEVERAGE OF STATE ASSETS FOR PUBLIC GOOD 8

IT OPTIMIZATION AND DATA CENTER CO-LOCATION SERVICE The DAS OIT Data Center Co-Location service offers consumers a Tier 3 capable secure data center environment with reliable uptime, power redundancy and redundant cooling to ensure uninterrupted access of critical data and applications in the State of Ohio Computer Center (SOCC). The SOCC is staffed and available to authorized personnel 24 x 7 x 365 and is accessible via electronic card key only. 9

IT OPTIMIZATION AND DATA CENTER CO-LOCATION SERVICE Infrastructure Improvements Service Management Tools • Increased conditioned power • • More efficient climate control • for IT infrastructure • Improved redundancy • Two paths for independent power and network • connections • • Cages for Co-Location Services ITIL based processes Core processes include: § Incident, Problem and Change (IPC) § Asset and configuration management Service level agreements Reporting tools 10

IT OPTIMIZATION AND DATA CENTER CO-LOCATION SERVICE Co-Location Service Features: • Tier III capable data center environment • • Metered utility-grade connection for • supported amperages • • Uninterrupted Power Supply (UPS) for • short power outages • • Generator Power for power outages of • longer lengths • • Climate control (HVAC) • • Fire suppression • • Critical communication about Data • Center activities • 24 x 7 key card access to the Data Center • Business hour escorted access for • Agency approved contractors and vendors Redundant PDUs CRAC and CRAC power Pre-wired, pre-positioned rack with wiring Cable trays Network landing zone in the area Building Cable Security, building access credentials New 800 k. W generators Newly installed CRAC and PDU units. Completed excavation and installation of two (2) new 20, 000 gallon underground diesel fuel tanks that support the new generators Newly built generator building 11

A MAGNET FOR GOVERNMENTAL & HIGHER-ED COMPUTING • ONE OF THE TOP 10 DATA CENTERS IN THE COUNTRY • CENTRAL OHIO LOCATION • 24/7/365 20+ YEAR CONTINUOUS OPERATION HISTORY • TIER III CAPABLE (REDUNDANCY) • COMMERCIALLY REASONABLE PRICING • PRE-WIRED, PRE-POSITIONED AND “MOVE IN READY” • “REVENUES” OFFSET COSTS AND ONGOING INVESTMENTS DIRECT SAVINGS TO SOCC CUSTOMERS MORE THAN $60 M 12

OSU PARTNERS WITH THE STATE OF OHIO TO SAVE MILLIONS Mike Hofherr, OSU CIO (August, 2015) “Moving the data center to the SOCC is not only cost-effective, but also more expedient, enabling Ohio State to move in less than 12 months – a task completed just last month. By outsourcing instead of building, Ohio State not only saves in one-time construction costs of more than $40 million but also reduced ongoing operational costs by over $1 million. ” (https: //news. osu. edu/news/2015/08/31/universitys-partnership-with-state-of-ohio-saves-millions-in-data-center-costs/) 13

IT OPTIMIZATION AND DATA CENTER CO-LOCATION SERVICE Concept Preliminary estimates using OSU and UC benchmarks suggest: • 14 universities require approximately 400 racks and 900 KW of power • 24 regional campuses require approximately 116 racks and 208 KW of power • 23 community colleges require approximately 363 racks and 651 KW of power • As a conservative total: 1, 000 racks and 1. 8 MW of power – achievable on the 3 rd floor. 14

IT OPTIMIZATION AND DATA CENTER CO-LOCATION SERVICE Significance The Co-Location service continues to grow with more data center service consumers moving into the space regularly. A report on how to reduce college costs from the Ohio Task Force on Affordability and Efficiency stated that “all institutions must develop a plan to move their primary or disaster recovery data centers into the State of Ohio Computer Center”. The Data Center Co-Location Service is in direct alignment with the goals of IT Optimization. It is focused on consolidating infrastructures, increasing efficiency, reducing complexity, and eliminating redundancies. The dollars saved through this service can now be allocated to services that directly benefit Ohioans. 15

IT OPTIMIZATION AND DATA CENTER CO-LOCATION SERVICE Impact Through Ohio’s IT Optimization efforts, the SOCC has become an attractive alternative to maintaining independent data centers for local governments and higher education. The SOCC, on a square footage basis, is one of the top 10 datacenters in the country. The Co-Location Service offers commercially reasonable pricing and access to a pre-wired, pre-positioned and move-in ready environment. Cuyahoga County completed a successful move during November 2015. By leveraging the SOCC’s infrastructure, Cuyahoga County is able to consume shared IT services. Cuyahoga County is taking advantage of the partnership to upgrade infrastructure and business continuity planning. Cuyahoga County had planned to divert about $14. 7 M from $18. 7 M borrowed to support a demolition program to build a new data center. Instead, Cuyahoga County opted to adopt DAS OIT’s co-location services and migrate to the SOCC. Cuyahoga County has indicated that they also expect to save $1 M annually in operational costs. 16

STATE OF OHIO COMPUTER CENTER BUSINESS SERVICES State of Ohio Department of Administrative Services Office of Information Technology Business Services AIX Backup Data Center Co-Location Data Storage Database as a Service EDI Enterprise Bus. Intelligence Enterprise Desktop Support Enterprise Document Mgmt. Enterprise e-license Enterprise End User Support Enterprise Geocoding Enterprise Virtual Desktop e. Payment Business Solutions Exchange Mail GIS Hosting Identity Management Integrated Eligibility IT Service Management Tool Mainframe Bus. Continuity/DR Mainframe Systems MARCS Computer Aided Dispatch MARCS Radio MARCS Wireless OAKS Office 365 Ohio Business Gateway Ohio One Network Project Management Practice Secure Authentication Server Virtualization Shared Web Hosting Share. Point SSL Vo. IP Windows Support Wireless as a Service 17