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® 2014 Milestone Report ® 2014 Milestone Report

Introduction § Current Conditions 4 New authorizing Federal legislation 4 Results of election 4 Introduction § Current Conditions 4 New authorizing Federal legislation 4 Results of election 4 Challenges of an improving economy 4 New performance 4 Grant opportunities 4 New partnerships www. careersourcebroward. com 2

Career. Source Broward - Goals § Improve the sustainability of the workforce system through Career. Source Broward - Goals § Improve the sustainability of the workforce system through increased funding, efficiency, and relevancy. § Maintain our roles as workforce development leaders. § Encourage employers and job seekers to choose the onestop for services. § Align Broward’s services to maximize employment and training opportunities for targeted populations. § Preserve local control, while continuing to serve the Broward community. § Redesign and implement a more effective out-of-school youth program. www. careersourcebroward. com 3

GOAL Sustainability ® GOAL Sustainability ®

New Funds § Local and State grants awarded: 4 Facilitated 17 State Incumbent Worker New Funds § Local and State grants awarded: 4 Facilitated 17 State Incumbent Worker Training grants totaling $282, 751 assisting 1, 625 employees 4 Coordinated 3 Quick Response Training grants totaling $285, 794 for 186 employees § New Unrestricted Revenue: 4$324, 280 Ticket-to-Work revenue for the year totaling $780, 555 sinception 4$13, 800 Florida Ready to Work revenue www. careersourcebroward. com 5

New Funds § CSBD Received: 4 $1. 77 million from CSC, the Cities of New Funds § CSBD Received: 4 $1. 77 million from CSC, the Cities of Fort Lauderdale, Hallandale Beach, Sunrise, Lauderdale Lakes, and Broward County for SYEP 4 $700, 983 three-year Disability Employment Initiative Grant to serve customers with disabilities 4 $465, 000 to provide entrepreneurial training through Startup Quest 4 $606, 000 for a Job Driven – National Emergency Grant 4 $4, 782, 800 added to our $20, 424, 745 PY 13 -14 formula allocation totaling $25, 207, 545 www. careersourcebroward. com 6

New Funds 4$51, 666 in Rebranding Incentive Funds 4$35, 667 in Veteran’s Incentive Funds New Funds 4$51, 666 in Rebranding Incentive Funds 4$35, 667 in Veteran’s Incentive Funds 4$30, 393 in WIA Performance Incentive Funds 4$270, 240 in Wagner-Peyser Performance Incentive Funds 4 All these incentives dollars received were put back into programs www. careersourcebroward. com 7

GOAL Maintain Our Roles as Workforce Development Leaders ® GOAL Maintain Our Roles as Workforce Development Leaders ®

Leadership § Investments in the Future: 4 Serve on FWDA Board of Directors 4 Leadership § Investments in the Future: 4 Serve on FWDA Board of Directors 4 Work on state policy issues 4 Serve on board of national organizations • United States Conference of Mayors • National Workforce Association 4“Go to” for monthly unemployment figures and commentary 4 Career. Source Florida IT Procurement Committee www. careersourcebroward. com 9

Leadership § Speaker and Moderator 4 Senior Executive Orientation 4 Leadership Broward 4 Leadership Leadership § Speaker and Moderator 4 Senior Executive Orientation 4 Leadership Broward 4 Leadership Ft. Lauderdale 4 Coral Springs Leadership Business and Economic Development Day 4 Ft. Lauderdale Crystal Ball Forum 4 South Florida Business Journal Critical Conversations Panel 4 Ft. Lauderdale Chamber Leadership www. careersourcebroward. com 10

Leadership §Sharpening the Saw 4 Front-line staff and supervisors received an average of 24 Leadership §Sharpening the Saw 4 Front-line staff and supervisors received an average of 24 hours of training in PY 13 – 14 4 Trainings were delivered by the State, outside vendors, and in-house staff www. careersourcebroward. com 11

Community Involvement § CSBD staff participates in approximately 50 Broward County and Statewide committees Community Involvement § CSBD staff participates in approximately 50 Broward County and Statewide committees 4 Greater Fort Lauderdale Alliance Governor’s Council, Board of Directors, Executive, E 2 B 2 Action Team, and Education Action Team Committees 4 Early Learning Coalition Board, Executive, Nominating and Governance Committees 4 Coordinating Council of Broward Board and Quality of Life and Steering Committees 4 Chair, Permitting Action Team (18 Platinum cities year-todate) 4 Member, Port Everglades Action Team 4 Children’s Services Council Leadership Coalition www. careersourcebroward. com 12

Community Involvement § Executive Leadership Orientation Steering / Goals / Economy / Workforce & Community Involvement § Executive Leadership Orientation Steering / Goals / Economy / Workforce & IT Committees § Broward League of Cities § SFHHA Workforce Committee § Florida Economic Development Council § Community Foundation of Broward Education Cabinet § Six Pillars Steering / Talent Supply and Education Committees www. careersourcebroward. com § Mission United Advisory Committee § Uptown Fort Lauderdale § Child. Net Foster Care/Education Steering Committee § Veterans Symposium § South Florida Disabilities Business Leadership Network § Broward Days Subcommittee – Post Secondary Education & Workforce Development 13

Community Involvement § Broward Workshop Education and Youth Advocacy Committee § Hope 4 Vets Community Involvement § Broward Workshop Education and Youth Advocacy Committee § Hope 4 Vets Collaborative § 17 th Judicial Circuit Juvenile Justice Circuit Advisory Board § Broward County Public Schools various subcommittees § Envision Uptown Inc. , § Leader 2 Leader § FRLA Broward Board § Homeless Continuum of Care Board www. careersourcebroward. com § Local Coordinating Board for Transportation Disadvantaged & Chaired the Annual Review Committee § Broward School’s Career Placement Advisory Committee § Children’s Service Council – Transition to Independence and Youth Employment Committees § 211 Prosperity Committee § Chair of State’s Workforce IT Group § State’s Finance Officer’s Group 14

Outreach Events § Participated in over 60 community events reaching over 8, 000 job Outreach Events § Participated in over 60 community events reaching over 8, 000 job seekers and employers 4 Congresswoman Wasserman Schultz Small Business & Leadership Workshop 4 Congresswoman Wasserman Schultz and Congressman Deutch Veterans and Military Job Fair 4 Senator Sachs Veteran’s Fair 4 Rep. Gwyndolen Clarke-Reed Veteran’s Job and Resource Fair 4 Rep. Shevrin Jones Community Expo 4 Mayor Barbara Sharief Job, Housing and Healthcare Fair 4 Paychecks for Patriots ( over 50 employers and community agencies and over 275 Veterans) 4 Hosted 3 Employer Forums (Automotive, Construction and Hospitality/ Tourism) www. careersourcebroward. com 15

Outreach Events 4 City of Miramar Veteran Job Fair, Doing Business Event and Career Outreach Events 4 City of Miramar Veteran Job Fair, Doing Business Event and Career Fair 4 Pompano Community Redevelopment Agency – Job Seeker Community Event, Job Fair and Resource Event 4 Hosted 3 Disability Employment Initiative Employer Workshops including the 2014 Connections Event 4 Mount Olive Baptist Church – Veterans Community Expo 4 Coast to Coast Expo Fair 4 Job News Job Fair 4 Minority Business Expo 4 Broward College – Career Fair for Engineering Technology 4 Broward College – Graduating Students Job Fair 4 Broward County School Board Job Fair www. careersourcebroward. com 16

Outreach Events 4 2014 Disability Expo 4 SFHHA Annual Healthcare Summit 4 Bridges of Outreach Events 4 2014 Disability Expo 4 SFHHA Annual Healthcare Summit 4 Bridges of America Community Resource and Job Fair 4 South Florida and Business Leadership Conference 4 Housing Authority Education and Career Fair 4 Resume Roses Career Fair 4 American Academy of Professional Coders Lauderdale Lakes Chapter 4 Sun Sentinel Career Fair 4 SFMA 54 th Annual Meeting 4 City College Career Fair 4 Florida International Boat Show Career Fair www. careersourcebroward. com 17

Supporting our Partners § Assisted Community Based Organizations with letters of support 4 Mount Supporting our Partners § Assisted Community Based Organizations with letters of support 4 Mount Olive Development Corporation – Homeless Veterans’ Stand Down Event 4 Broward County Public Schools – Youth Career Connect Grant, STEM-CP: MSP grant application to the National Science Foundation, Florida Department of education and the Adult Education and Family Literacy and English Literacy/Civics Education 4 Veterans of Foreign Wars Post 8195 – Homes for America Heroes Program 4 United Way of Broward County – Support Services for Veteran Families Grant www. careersourcebroward. com 18

Supporting Our Partners 4 Whiddon Rogers Education Center – Second Chance Act Technology Grant Supporting Our Partners 4 Whiddon Rogers Education Center – Second Chance Act Technology Grant for Incarcerated Adults and Juveniles 4 Opportunities Industrialization Center (OIC) of South Florida, Inc. – Face Forward 2 Grant 4 Urban League of Broward County – H 1 -B Ready to Work Partnership to prepare the long-term unemployed for jobs in the Information Technology sector 4 Statewide – An Economy in Motion Application for the Intermodal Logistics Training to the USDOL for the Trade Adjustment Assistance Community College and Career training grant to create new strategies for training/support TAA eligible workers 4 HOPE South Florida’s -HUD “HOPE 4 Families Rapid Rehousing Project to assist with employment services (e. g. , assessment, case management, job training, placement and follow-up) www. careersourcebroward. com 19

Technology Improvements § Implemented video conferencing allowing staff to join meetings virtually thereby decreasing Technology Improvements § Implemented video conferencing allowing staff to join meetings virtually thereby decreasing their time out of the office and mileage costs. § Over 17, 688 people viewed online orientations last program year. § Implemented a system to allow SYEP staff to digitally capture supportive documents resulting in a more efficient orientation process and the flexibility to serve youth at any location. § Implemented new servers at each center for faster file access time. § Rebranded our public facing website to reflect the unified brand set forth by the State. www. careersourcebroward. com 20

Monitoring § State fiscal monitoring resulted in zero findings § Annual third party audit Monitoring § State fiscal monitoring resulted in zero findings § Annual third party audit resulted in zero findings § State program monitoring. 1% error rate § THLW program error rate decreased from. 6% in PY 12 -13 to. 4% in PY 13 -14 § State WIA Data Validation error rate decreased from. 79% in PY 12 -13 to. 58% in PY 13 -14 www. careersourcebroward. com 21

GOAL Encourage Employers and Job Seekers to Choose the One. Stop for Services ® GOAL Encourage Employers and Job Seekers to Choose the One. Stop for Services ®

Program Highlights PY 13 -14 § State’s PY 13 -14 year-end-report 4 CSBD exceeded Program Highlights PY 13 -14 § State’s PY 13 -14 year-end-report 4 CSBD exceeded performance • 99. 6% WIA Entered Employment Rate for Adults and Dislocated Workers • 54. 5% WTP All Family Participation Rate (State Goal = 50%) • Youth Program met all the Common Core Measures • Provided 10, 419 employers with All Levels of Service • Provided 3, 981 employers with a Level 1 Service www. careersourcebroward. com 23

Program Highlights PY 13 -14 § CSBD Quality Assurance Surveys 499% customer satisfaction with Program Highlights PY 13 -14 § CSBD Quality Assurance Surveys 499% customer satisfaction with customers who participated in our workshops 499% satisfaction rate for employers who participated in the Employer Forums and Disability Employment Initiative Workshops 487% of Employers were satisfied CSBDs job posting service 486% of employers heard of WF 1 477% of employers heard of CSBD 459% of employers knew that WF 1 is now CSBD www. careersourcebroward. com 24

Program Highlights PY 13 -14 § Employer § #1 in the State providing employer Program Highlights PY 13 -14 § Employer § #1 in the State providing employer services (served over Services 10, 000 employers, providing a total of 83, 923 services) § Ticket to Work § #1 out of 138 workforce Employment Networks in the nation § Veterans § #1 in the “Big 7” for Entered Employment Rate ahead of 2 regions with military bases § SNAP § #1 in the State for Entered Employment Rate § WP § #2 in the “Big 7 for Entered Employment Rate § WTP § #2 in the “Big 7” for All-Family Participation Rate § #3 in the “Big 7” for Two-Parent Participation Rate www. careersourcebroward. com 25

2013 -2014 Awards/Achievements § 2014 GFL Alliance Economic Development Partner of the Year § 2013 -2014 Awards/Achievements § 2014 GFL Alliance Economic Development Partner of the Year § 2013 South Florida Innovations Award Honoree by the Greater Ft. Lauderdale Chamber of Commerce § State’s Workforce Summit Speakers (x 2) § DEO Large Region Veterans Incentive Award § National Disability Institute Asset Development Conference Call Speaker § Latema King, SYEP Program Manager received the 2013 Barbara K. Griffin Workforce Excellence Award by the Florida Workforce Development Association § Melanie Magill, Sr. Quality Assurance Analyst received the 2014 Barbara K. Griffin Workforce Excellence Award by the Florida Workforce Development Association www. careersourcebroward. com 26

Marketing Initiatives § State Rebranding effort § Speak Up Broward on the BECON TV Marketing Initiatives § State Rebranding effort § Speak Up Broward on the BECON TV network regarding transportation issues in Broward County § Interviewed on “Focus on South Florida” § Created an infomercial for the Youth Scholarship Program § CSBD was mentioned in over 40 print and online articles § Presented to the Broward League of Cities, Cities of Sunrise, Pembroke Pines and Wilton Manors about the Summer Youth Employment Program www. careersourcebroward. com 27

GOAL Maximizing Employment and Training Opportunities for Targeted Population ® GOAL Maximizing Employment and Training Opportunities for Targeted Population ®

Services Provided PY 13 -14 § 106, 042 distinct job seekers served (7. 6% Services Provided PY 13 -14 § 106, 042 distinct job seekers served (7. 6% decrease from last year) 4240, 945 job seeker visits (14. 7% decrease from last year) § Provided 1, 415, 573 services to job seekers (12. 5% increase from last year) § Provided OJTs to 33 employers and 37 job seekers § Provided Work Experience opportunities to 348 WIA Adult/DW/Youth job seekers § Served 570 Ticket to Work participants year-to-date (26% increase over last year) www. careersourcebroward. com 29

Services Provided PY 13 -14 § 28, 180 participants attended our workshops (34% increase Services Provided PY 13 -14 § 28, 180 participants attended our workshops (34% increase over last year) § Provided Rapid Response services to 29 employers and 2, 371 individuals § Conducted mass recruitments for 35 employers (e. g. , Allied Barton, Auto. Nation, Broward Healthy Start Coalition, City Furniture, Emp. Hire, Pitney Bowes, and Southern Waste Systems) § 1, 300 WTP customers had positive exits due to earned income www. careersourcebroward. com 30

Services Provided PY 13 -14 § Implemented Startup Quest Program 4 Continue to be Services Provided PY 13 -14 § Implemented Startup Quest Program 4 Continue to be the largest and most successful program todate of the 8 RWBs participating in the USDOL grant 4990 customers attended all the Informational Sessions 4334 customers were enrolled in the program as part of the ‘treatment group’ 4113 customers were enrolled in the program as part of the ‘control group’ 4214 customers completed the program (Program 3 is still underway with 103 customers participating) 4154 customers have become employed 444 customers have become self-employed www. careersourcebroward. com 31

Services Provided PY 13 -14 § Implemented Summer Youth Employment Program (SYEP) 4695 youth Services Provided PY 13 -14 § Implemented Summer Youth Employment Program (SYEP) 4695 youth were placed at 323 worksites 4 Used 7 different funding streams while providing a seamless delivery of services to youth 495% of participants completed the program 496% of employer satisfaction rate with SYEP 495% of youth satisfaction rate with SYEP www. careersourcebroward. com 32

GOAL Preserve Local Control, While Continuing to Serve the Broward Community ® GOAL Preserve Local Control, While Continuing to Serve the Broward Community ®

Legislative Activities § Board advocacy of legislation positively effecting workforce development such as WIOA, Legislative Activities § Board advocacy of legislation positively effecting workforce development such as WIOA, which was passed on July 22, 2014 § CSBD State Legislative Agenda and CSBD Infograph provided to the BWDB, used by Dr. Ben Chen when speaking with legislators in Tallahassee and distributed to the Broward County Delegation by Sandra Harris § Mason and Dr. Ben Chen attended the Broward League of Cities Powering Event § Pam Sands, Frank Horkey, Dr. Ben Chen, Gary Arenson, Mason and Rochelle attended the 2014 NAWB Conference § Ron Book and Abby Ross, Congressional Aide to Rep. Debbie Wasserman Schultz attend the September 18, 2014 BWDB Meeting www. careersourcebroward. com 34

GOAL Redesign and Implement a More Effective Out-of. School Youth Program ® GOAL Redesign and Implement a More Effective Out-of. School Youth Program ®

Youth Activities § New out-of-school youth program implemented § Center staff are focusing on Youth Activities § New out-of-school youth program implemented § Center staff are focusing on youth that are: 4 Motivated and ready to receive our assistance 4 Have obtained their HS Diploma, GED or equivalent 4 Interested in attending post-secondary § 1481 youth currently receiving services www. careersourcebroward. com 36

® Thank You! ® Thank You!