2010 Worldwide Security Conference Army Investigative Enterprise Solution

2010 Worldwide Security Conference Army Investigative Enterprise Solution (AIES) Personnel Security Investigation Center of Excellence (PSI-Co. E)

Objectives • Program Introduction • Responsibilities • Personnel Security Investigations Portal (PSIP) • PSIP Process • Deployment

AIES Background What is it? • The Army Investigative Enterprise Solution is a holistic, end-to-end service and quality approach to security investigations that allows for: – – – • Centralization Quality Control Standardization Significant increase in the speed and success of investigations Significant increase in the quality of investigation submission packages What does it mean for you? – Relief of administrative burden tied to completing security packages – Faster results, allowing for applicants to be cleared and working faster – Subject matter experts available to assist applicants through the process • Personnel Security Investigation Center of Excellence (PSI-Co. E) – Located at Aberdeen Proving Ground, MD – Established to centralize and streamline the investigative submission process

AIES Front-End Process *Front end = identification of a PSI requirement for a particular individual until OPM schedules that investigation Completes Forms, Attachments, & Fingerprints Supports Subjects and the Office of Personnel Management (OPM) Checks Quality, Submits to OPM Requests Investigations (Clearance & Suitability) Manages Tasks Investigates Simple, standardized, efficient, automated

Comparison of Statistics 1600 Offices Army-wide = 1600 Process Variations Army Average: 300+ Days, 27% Errors, 8% Rejects 50 -90 days Request (Army) Initiate (Army) 10 -15 days 200 days Investigate (OPM) Adjudicate (Army) 65 days AIES Average: 78 Days, 1% Errors, 0. 0% Rejects One Center-of-Excellence = One Standard Repeatable Process Improvement in the front-end of the process, leads to improvement in the rest of the process

Requester Responsibilities • Provide complete and accurate information in the portal • Ensure the subject is available at least one week after request submission to complete the SF 8 X form • Take fingerprints or provide subject with fingerprinting location/instructions • Submit OF 306 and resume/application, as required • Make or coordinate interim collateral determination

Requester Responsibilities (cont. ) • Make or coordinate suitability determination, as applicable • Take ownership of subject in JPAS • Post interim decision in JPAS • Report OF 79 A suitability determination as necessary • Take appropriate action when termination e-mail is received • Notify the Co. E if investigation is no longer needed

Applicant Responsibilities • Complete fingerprint capture as required • Complete e-QIP within 5 calendar days • Return signature pages/releases to Co. E • Provide OF 306 or necessary information (contractors using SF 85)

PSI-Co. E Responsibilities • Validate need for each request • Notify requester throughout the process • Provide call center support to both subjects and requesters • Notify subject of fingerprint requirement • Create JPAS records if required • Provide completed forms to the requester • Provide completed forms for interim SCI determination to CCF • Provide completed forms to the Linguist Security Office • Post PSQ sent date in JPAS • Cancel request/investigation as required

Personnel Security Investigation Portal (PSIP) • The “portal” is the tool used to request an investigation • The PSI-Co. E uses the entered information to initiate the e. QIP with OPM • An advance system is used to track the status of the package portal initiation to submission to OPM

Applicant Information • Information required for a successful PSIP submission – – – – Level of clearance / investigation IT level (if applicable) Full name SSN Citizenship verification / eligibility to work (I-9) Organization name and UIC Place of birth (city, state, country) Additional accesses required (and justification) Expedite / Interim (and justification) If fingerprints have been submitted, and date Supervisor (plus contact information) Requester (plus contact information) Location of records

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Initiation: Military TS

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Initiation- Civilian TS

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What Happens Next? PSI Co. E 1. 2. 3. 4. 5. 6. 7. 8. Checks JPAS and SII for previous/current investigations If the requested investigation is not needed, notifies requester via email If the requested investigation is appropriate, initiates the subject in e. QIP Notifies subject via e-mail of the need to complete e-QIP with a cc: on the e-mail going to the requester Sends escalation e-mails if subject does not complete e-QIP in 5 calendar days Reviews what subjects submit in e-QIP and ensures defects are corrected Ensures all required releases and other documentation is signed Submits e-QIP form, releases, other documentation and fingerprints, as required to OPM

What Happens Next? Subjects 1. 2. 3. Be fingerprinted, if necessary Receive instructional e-mail from the PSI-Co. E Enter e-QIP website (www. opm. gov/e-qip) and create Golden Questions/Answers 4. Complete applicable electronic form in e-QIP, contacting the PSI-Co. E call center with any questions 5. Receive escalation e-mails if not completed in 5 calendar days 6. Release completed form to the PSI-Co. E 7. Correct e-QIP form as directed by the PSI-Co. E 8. Sign all required releases and prepare other required documentation 9. Provide releases and other documentation to the PSI-Co. E (Fax to 410 -630 -7816 or 410 -306 -3858 DSN 458 -3858) 10. Give original releases to requester

What About the Requester? The Requester 1. Fingerprints subjects as necessary (or makes arrangements so that they may have prints taken) 2. Is notified by the PSI-Co. E when each step of the process is completed or not completed 3. May call the PSI-Co. E (410 -278 -4194 or DSN 298 -4194) with questions on the PSI process or to provide the status of investigations requested 4. Is given feedback on data accuracy and quality of submissions 5. Retains original release forms until after the completion of the investigation

Fingerprints • Use digital fingerprints when possible – Army now has IPAC exclusively for electronic fingerprints: DA-EFP – We have a Certificate of Networthiness (Co. N) that should cover all fingerprint machines on FBIs acceptable list • When only hardcopy fingerprints are possible, send them to: Dept of the Army PSI Center of Excellence B 3240/2201 Aberdeen Blvd Aberdeen Proving Ground, MD 21005 -5001 IMPORTANT: The above address is ONLY for those using the AIES process

Interim Clearances • Collateral Secret – After review and submission of SF 86 to OPM, PSI-Co. E will send an electronic copy of the SF 86 to the requester • Collateral Top Secret – After review and submission of SF 86 to OPM, PSI-Co. E will send an electronic copy of the SF 86 to the requester – A previous favorable NAC, ENTNAC, NACLC, or other type of investigation Otherwise, must wait for completion of NAC • SCI – Packet electronically forwarded to CCF – Organizations still need to submit compelling need request Note: All packages are returned to the requester for review based on the Army’s “whole person” concept.

Local Records Checks: Interim Security Clearances • Local records checks are no longer a required element for the submission or request of an initial or periodic background investigation or reinvestigation. Interim security clearances/exception appointments – A local records check is not required for a “new civilian employee” or “applicant” – Commanders may conduct a local records check of personnel, base military police, medical, and local/command security records, as applicable – Local records checks are restricted to those activities on a military installation, post, camp or station- NCIC, local law enforcement, courthouse or credit report checks are not authorized for interim clearances • The conduct of a local records check in support of an interim security clearance/exception appointment will be conducted separate from the background investigation submission process and will not delay or impede the submission/request of a background investigation

Deployment Phase Activity Goal 1 CPAC sites and their supporting security offices April 2010 2 Active Army (remaining security offices and September installations)* 2010 3 Accessions community (including National Guard and Reserves Accessions March 2011 4 National Guard and Reserves (PR & Upgrades) July 2011 * It is recommended that security offices and remaining installations start transitioning before September 2010 to allow time for the deployment team to work out any questions or concerns.

Questions?