2010 19 -A CE Refresher PROBLEMS Works

2010 19 -A CE Refresher “PROBLEMS” * Works 19 -A ** Q. E. D. * Because of you ** quod erat demonstrandum (we’ll tell you later)

2010 19 -A CE Refresher “PROBLEMS” Rules of the Day • • Exits/smoking/A. E. D. Cell phones on vibrate Be here the whole class Stay focused on topic Park comments in “lot” Network Take home some ideas to do your job successfully

2010 19 -A CE Refresher “PROBLEMS” 1976 Today • • Cell phones Texting Fast food (fast life!) Road Rage More user demands More lawsuits More traffic (see next)

2010 19 -A CE Refresher “PROBLEMS” Changing Traffic Environment U. S. Totals

2010 19 -A CE Refresher “PROBLEMS” Finish this sentence A 19 -A Driver is different than other drivers because….

2010 19 -A CE Refresher “PROBLEMS” Being 19 -A Driver Means • • Good driving record Knowledge of law Knowledge of skills Regular driving evaluations Background check 24/7 driver monitoring Physical fitness

2010 19 -A CE Refresher “PROBLEMS” Finish this sentence 19 -A Certified Examiners grow professionally by….

2010 19 -A CE Refresher “PROBLEMS” 19 -A CE’ Grow Professionally Through • • Refreshers Networking Self-evaluation Cross-testing Earned respect Safety Culture Audit success

2010 19 -A CE Refresher “PROBLEMS” Goals for Today • Problem for CE’s…Drivers, Locations, Tests • Electronic 19 -A • Revised Forms • 3 required functions • Audits (you’re the auditor!)

2010 19 -A CE Refresher “PROBLEMS” Agenda • • 7: 30 – 8: 00 – 8: 30 – 10: 45 – 11: 45 – 12: 15 – 12: 45 – 1: 00 Registration Introduction to the day Big 3 Problems Break New Forms Electronic filing Open Forum Q+A Wrap-up and Certificates

2010 19 -A CE Refresher “PROBLEMS” Problems • Problem Drivers • Problem Locations • Problem Tests I can’t reach the pedals!!!

2010 19 -A CE Refresher “PROBLEMS” Finish this sentence I can tell he/she is “an accident waiting to happen” because….

2010 19 -A CE Refresher “PROBLEMS” Problem Drivers • • “Accident waiting to happen” Risk-taking behaviors Complaints Financial cost Morale impact DO this… Retraining Progressive discipline Whatever…

2010 19 -A CE Refresher “PROBLEMS” Problem Locations You know where they are • Intersections • Merges • Factory entrances • School zones • Transfer stops • RR X-ing STOP, LOOK, LISTEN

2010 19 -A CE Refresher “PROBLEMS” Finish this sentence My strategies for problem locations are….

2010 19 -A CE Refresher “PROBLEMS” Four Steps 4. Procedure 3. Brainstorm 2. Observe 1. Problem

2010 19 -A CE Refresher “PROBLEMS” Problem Solutions Strategies • Route around • Include in BTW • Surveillance • Set up a camera • Talk to DOT, RR, Law enforcement Is this the last donut? These stakeouts are tough duty!

2010 19 -A CE Refresher “PROBLEMS” Problem Tests Tough for drivers • Nervous drivers • Literacy issues • Bad day for driver omg!

2010 19 -A CE Refresher “PROBLEMS” Problem Tests Tough on CE • New bad habits • Personal conflict • Personal friend Grrrr!

2010 19 -A CE Refresher “PROBLEMS” Test Suggestions • • Give a good introduction Recognize best behavior Explain “unsatisfactory” Describe – don’t judge Be a professional Appeal to professionalism Meaningful follow-up

2010 19 -A CE Refresher “PROBLEMS” Let’s take a break!

2010 19 -A CE Refresher “PROBLEMS” Rest of the Day • New and revised forms • 3 Required CE tasks • Penalties! • Your questions? ? ?

2010 19 -A CE Refresher “PROBLEMS” Revised Forms • Driver Information • Carrier Information • Examiner information • Vehicle Information Same on every form!

2010 19 -A CE Refresher “PROBLEMS” Revised Forms • Explanation of signatures – Certify, affirm, authorize, verify, acknowledge, • Clarified dates – Date of examination – Date of observation – Date of interview – Date submitted • DS 874 Physical is more like US DOT

2010 19 -A CE Refresher “PROBLEMS” DS-3. 6 Information NEW

2010 19 -A CE Refresher “PROBLEMS”

2010 19 -A CE Refresher “PROBLEMS” DS-870 Information

2010 19 -A CE Refresher “PROBLEMS” DS-870. 1 SAME Information Formerly page 2 of DS -870 NEW

2010 19 -A CE Refresher “PROBLEMS” DS-871 Information Make available to drivers NEW

2010 19 -A CE Refresher “PROBLEMS” DS-872 SAME NEW Information

2010 19 -A CE Refresher “PROBLEMS” Defensive Driving Observation • Inside/outside • 20 minutes • With passengers on regular route. • Drive safely • Vary your vehicle • Have a copy of the route • Observe loading/unloading Great teamwork!

2010 19 -A CE Refresher “PROBLEMS” Speed adjusted to conditions – good driving! When to DDO • Scheduled (onboard) • Random at problem locations • Response to complaint • Challenging days

2010 19 -A CE Refresher “PROBLEMS” DMV Defensive Driving Principles • Effective visual searching for hazards • Effective communication with other roadway users • Effective maintenance of space cushion between your vehicle and other vehicles • Prudent speed for conditions I knew a Prudence once…

DMV Defensive Driving Principles • Adherence to all (statutory and advisory) traffic controls • Proper position of bus in roadway during various driving situations • Adequate physical control of bus (vehicle controls) • Skillful anticipation of other roadway users’ actions • Effective reactions to other roadway users’ dangerous actions

2010 19 -A CE Refresher “PROBLEMS” DS-873 Safety and emergency equipment items removed Must be done by CE Information SAME NEW

2010 19 -A CE Refresher “PROBLEMS” DS-874 May also use US DOT form 649 -F (6045) Qualified Disqualified SAME NEW

2010 19 -A CE Refresher “PROBLEMS” BTW I’m ready! • Explain form and BTW • CE must be licensed • Same route for all – 45 minutes – Include all test items – No passengers • Item failure ≠ broken law • Giving directions • Commentary driving

2010 19 -A CE Refresher “PROBLEMS” DS-875 DQ NEW Must be done by CE • Any DQ action • Two 10 -point actions • 40 total points Qualified Disqualified SAME Write comments on back of form SAME NEW items

2010 19 -A CE Refresher “PROBLEMS” OUT IN Failed to check horn, heater, defroster Spare electric fuses Failed to check windshield wipers, horn and steering Passenger entry and emergency exits Failed to check passenger entry and emergency exits Failed to check all gauges, heater and defroster Failed to perform static brake check Fails to check air brakes Fails to make proper turns Fails to keep proper following distance – knows the “following distance rule” Fails to anticipate hazards Failed to demonstrate proper following distance Failed to anticipate and / or identify hazards

2010 19 -A CE Refresher “PROBLEMS” Written Exam • Provide CDL manual, Part 6, and the DMV Driver’s Manual • Choose 15 questions from Section A and 5 questions from Section B. • 80% correct means both 12/15 in A and 4/5 in B • You may read the ? ? ? To the driver, but not the manuals • CE must proctor • Include DS – 875 Y and all pages with included questions I wonder if the Commissioner could pass this test?

2010 19 -A CE Refresher “PROBLEMS” DS-875 X

2010 19 -A CE Refresher “PROBLEMS” Must be done by CE Qualified Disqualified SAME NO test details needed SAME NEW DS-875 Y Only available from DMV

2010 19 -A CE Refresher “PROBLEMS” Biennial Boo-Boos Oops! Driver will not sign form, or Test failed Driver is DQ-ed immediately CE must notify carrier immediately 3 -10 days for retest, unless retraining required • Carrier must notify DMV within 10 days if retest is not passed • Drop notice must be hard copy. • • •

2010 19 -A CE Refresher “PROBLEMS” DS-885 SAME Add me. Really, I was 21 last week!

2010 19 -A CE Refresher “PROBLEMS” NEW! NOW! Electronic Carriers • Now – Over 30% of carriers • Now – Over 60% of drivers • Electronically – Add drivers (except OOS) – Drop drivers (Except DQ drops) – View & print notifications, roster, add/drop receipts – Requalification letters • Maintain linked CE information • File AOC electronically

2010 19 -A CE Refresher “PROBLEMS” Sign up… Email request to:

2010 19 -A CE Refresher “PROBLEMS” School Bus Carriers Fingerprint scanning by end of 2009 • Vendor: L-1 • Cost: about the same using escrow account with L-1 • Info: http: //www. l 1 enrollment. com/state/? st=ny • Stay posted

2010 19 -A CE Refresher “PROBLEMS” New Frequency of Audits • Last review satisfactory – 36 mo. • Last review warning issued – 24 mo. • Last review hearing requested – 12 mo. • New carrier – 12 -18 months from BDU registration date

2010 19 -A CE Refresher “PROBLEMS” Reality of Penalties

2010 19 -A CE Refresher “PROBLEMS” Pre-audit Internal Record Review Driver Name and Client ID# Hire Date Part 6 Citation 6. 3 1931 Annual Review Abstract 6. 3/6. 8 U 6. 8(b) DDO U 6. 8(c) Physical U 6. 10 Written / Oral Test BTW U 6. 11 U 6. 12 Remarks U

2010 19 -A CE Refresher “PROBLEMS” Audit Preparation Exercise Get in groups of 4 -6 Examiners Prepare your folder • Circle any mistakes on the forms • Choose forms for inclusion • Order forms in folder Swap folders • Review other folder

2010 19 -A CE Refresher “PROBLEMS” DS-877 Open and complete in your workbook

2010 19 -A CE Refresher “PROBLEMS” Send form with copy of your certificate Eastern Suffolk BOCES Holbrook, NY

2010 19 -A CE Refresher “PROBLEMS” You will get a letter confirming requalification

2010 19 -A CE Refresher “PROBLEMS” What’s on your mind? Q+A

2010 19 -A CE Refresher “PROBLEMS” Goals Accomplished! • Problem for CE’s…Drivers, Locations, Tests • Electronic 19 -A • Revised Forms • 3 required functions • Audits (you’re the auditor!)

2010 19 -A CE Refresher “PROBLEMS” It Works!!! • • • * CE embraces mission CE does thorough, inspired job Driving improves Passengers safer Q. E. D. * quod erat demonstrandum “which was to be demonstrated” The abbreviation signals the completion of the proof

2010 19 -A CE Refresher “PROBLEMS”